5. ADS – Target Customers Not Just Passenger Vehicles… Motorcycles Trucks Heavy Equipment / Construction Equipment Marine. Vehicles The full “3S” or partial processes
24. SAP and the automotive aftermarket Sales & Distribution Market Insight & Planning Service Management Customer & Vehicle Relationship Management (360°) Sales Lead Customer Loyalty Management Dealer Management 6 Service Parts & Warranty Mgmt 7 Business Intelligence 8 Vehicle Marketing 1 Customer Interaction 4 Service Lead Vehicle Logistics & Invoicing 3 Vehicle Sales, Finance & Leasing 2 Service Marketing 5