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Top Six Tips 
for Retaining 
Nonprofit Talent 
Ritu Sharma 
Jacqueline Breslin
Who are We? 
Ritu Sharma 
Co-Founder & E.D. 
ritu@sm4np.org 
@ritusharma1 
SM4NP.org 
2 
Jacqueline Breslin 
Director, Human Capital Svcs. 
jacqueline.breslin@trinet.com 
@TriNet 
TriNet.com
Finding Talent is 
Hard Enough 
Today’s Goals: 
• Keeping People Engaged 
• Managing Liability 
• Staying Focused on Mission 
• Tips & Tools
Now That You’ve Found Them…
How do you Keep Them?
Tip1: Pay According to 
Market Value
Tip1: Pay According to 
Market Value 
• Critical to Engaging Employees 
• Offering Training Isn’t Enough 
• Assess Where you Are 
• Develop a Plan to Bridge Gaps
Tip 2: Craft a Great 
Benefits Package
Tip 2: Craft a Great 
Benefits Package 
• Leverage Salary Surveys 
• Going Beyond Salary: 
• Paid Time Off (PTO) 
• Retirement Plans 
• Health Care, Dental, Vision 
• Regular Reviews & Raises
Tip 3: Build a Great Culture
Tip 3: Build a 
Great Culture 
• Connect the Work to the Mission 
• Invite Input 
• Open Door Policy 
• Public Forums of Recognition 
• Embrace a Transparent Team 
• Support Professional Development 
• Promote Work/Life Balance
Tip 4: Maximize 
Performance Reviews
Tip 4: Maximize 
Performance Reviews 
• 1-2 Reviews per Year 
• Pre-Set, Clear Goals 
Help Objectivity 
• Build, Break, Build 
• Titles Make People Happy 
• Ensure Appropriate Salaries
Tip 5: CYA 
Ensure Compliance
Tip 5: CYA 
Ensure Compliance 
• Risk Management Can’t be Ignored! 
• Payroll Services Simplify 
• Unemployment 
• Disability
Tip 6: Invest In Your 
Employees
Tip 6: Invest in your 
Employees 
• Invest in Your Manager’s Leadership 
Skills including Communication Skills 
• Find Mentors for Your Managers and 
Individual Contribution 
• Formalize a Tuition Reimbursement 
Policy
Tip 6: Invest in Your 
Employees 
• Conduct Stay Interviews With Key 
Employees 
• Conduct Exit Interviews 
• Create Individual Development Plans 
• Provide HR 101 Training to Employees
Next Steps 
1. Survey Your Employees 
• Work with an experienced HR or 
survey company who specializes 
in surveying employees 
• Account for company culture, 
communication style and industry 
2. Analyze Results 
• Compare survey results to norms 
• Look for areas of weakness
Next Steps, Cont. 
3. Communicate 
• Communicate the results of the survey 
• Work with an HR professional for appropriate messaging 
4. Develop a Plan 
• Attack the areas and issues that need attention 
• Promote what’s working and your company’s strengths 
5. Measure 
• Conduct a future survey to compare the results from one 
survey to the next
Wrap Up 
• Pay Fairly 
• Craft a Great Benefits Package 
• Build a Great Culture 
• Maximize Performance Reviews 
• Ensure Risk Management Compliance 
• Invest in your Employees 
• Leverage Tips & Tools to Stay Focused
Thank You! 
Jacqueline Breslin 
Director, Human Capital Svcs. 
TriNet 
jacqueline.breslin@trinet.com 
@TriNet 
Ritu Sharma 
Co-Founder & E.D. 
Social Media for Nonprofits 
ritu@sm4np.org 
@RituSharma1
Tips & Tools
Resource List 
• Nonprofit Employment Survey: 
www.nonprofithr.com 
• Staffing: 
• www.cgcareers.org 
• www.nonprofitstaffing.com 
• www.leadershipsearch.com
Resource List 
• Compensation Surveys: 
• Guidestar Nonprofit Compensation 
Report 
• www.IdealistCareers.org List 
• Nonprofit State Associations 
• Charity Navigator 2013 CEO 
Compensation Survey 
• ACA:www.councilofnonprofits.org 
www.trinet.com/affordablecareact
Resource List 
• Risk Management/Focus: 
• www.TriNet.com 
• www.insurancefornonprofits.org 
• www.BlueAvocado.org 
• www.Philanthropy.com

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Top Six Tips for Retaining Nonprofit Talent with Social Media for Nonprofits and TriNet

  • 1. Top Six Tips for Retaining Nonprofit Talent Ritu Sharma Jacqueline Breslin
  • 2. Who are We? Ritu Sharma Co-Founder & E.D. ritu@sm4np.org @ritusharma1 SM4NP.org 2 Jacqueline Breslin Director, Human Capital Svcs. jacqueline.breslin@trinet.com @TriNet TriNet.com
  • 3. Finding Talent is Hard Enough Today’s Goals: • Keeping People Engaged • Managing Liability • Staying Focused on Mission • Tips & Tools
  • 4. Now That You’ve Found Them…
  • 5. How do you Keep Them?
  • 6. Tip1: Pay According to Market Value
  • 7. Tip1: Pay According to Market Value • Critical to Engaging Employees • Offering Training Isn’t Enough • Assess Where you Are • Develop a Plan to Bridge Gaps
  • 8. Tip 2: Craft a Great Benefits Package
  • 9. Tip 2: Craft a Great Benefits Package • Leverage Salary Surveys • Going Beyond Salary: • Paid Time Off (PTO) • Retirement Plans • Health Care, Dental, Vision • Regular Reviews & Raises
  • 10. Tip 3: Build a Great Culture
  • 11. Tip 3: Build a Great Culture • Connect the Work to the Mission • Invite Input • Open Door Policy • Public Forums of Recognition • Embrace a Transparent Team • Support Professional Development • Promote Work/Life Balance
  • 12. Tip 4: Maximize Performance Reviews
  • 13. Tip 4: Maximize Performance Reviews • 1-2 Reviews per Year • Pre-Set, Clear Goals Help Objectivity • Build, Break, Build • Titles Make People Happy • Ensure Appropriate Salaries
  • 14. Tip 5: CYA Ensure Compliance
  • 15. Tip 5: CYA Ensure Compliance • Risk Management Can’t be Ignored! • Payroll Services Simplify • Unemployment • Disability
  • 16. Tip 6: Invest In Your Employees
  • 17. Tip 6: Invest in your Employees • Invest in Your Manager’s Leadership Skills including Communication Skills • Find Mentors for Your Managers and Individual Contribution • Formalize a Tuition Reimbursement Policy
  • 18. Tip 6: Invest in Your Employees • Conduct Stay Interviews With Key Employees • Conduct Exit Interviews • Create Individual Development Plans • Provide HR 101 Training to Employees
  • 19. Next Steps 1. Survey Your Employees • Work with an experienced HR or survey company who specializes in surveying employees • Account for company culture, communication style and industry 2. Analyze Results • Compare survey results to norms • Look for areas of weakness
  • 20. Next Steps, Cont. 3. Communicate • Communicate the results of the survey • Work with an HR professional for appropriate messaging 4. Develop a Plan • Attack the areas and issues that need attention • Promote what’s working and your company’s strengths 5. Measure • Conduct a future survey to compare the results from one survey to the next
  • 21. Wrap Up • Pay Fairly • Craft a Great Benefits Package • Build a Great Culture • Maximize Performance Reviews • Ensure Risk Management Compliance • Invest in your Employees • Leverage Tips & Tools to Stay Focused
  • 22. Thank You! Jacqueline Breslin Director, Human Capital Svcs. TriNet jacqueline.breslin@trinet.com @TriNet Ritu Sharma Co-Founder & E.D. Social Media for Nonprofits ritu@sm4np.org @RituSharma1
  • 24. Resource List • Nonprofit Employment Survey: www.nonprofithr.com • Staffing: • www.cgcareers.org • www.nonprofitstaffing.com • www.leadershipsearch.com
  • 25. Resource List • Compensation Surveys: • Guidestar Nonprofit Compensation Report • www.IdealistCareers.org List • Nonprofit State Associations • Charity Navigator 2013 CEO Compensation Survey • ACA:www.councilofnonprofits.org www.trinet.com/affordablecareact
  • 26. Resource List • Risk Management/Focus: • www.TriNet.com • www.insurancefornonprofits.org • www.BlueAvocado.org • www.Philanthropy.com