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[object Object],[object Object],© 2005 Thomson/South-Western
[object Object],[object Object]
Types of Research Design ,[object Object],[object Object],[object Object],[object Object],[object Object]
Basic Research Objectives and Research Design Research Objective Appropriate Design To gain background information, to define terms, to clarify  Exploratory problems and develop hypotheses, to establish  research priorities, to develop questions to be  answered To describe and measure marketing phenomena at a point Descriptive in time To determine causality, test hypotheses, to make “if-then”  Causal statements, to answer questions
Exploratory Research ,[object Object],[object Object],[object Object],[object Object]
Qualitative Research ,[object Object]
Qualitative Research (Cont’d) ,[object Object],[object Object],[object Object],[object Object]
Relationship among Research  Designs Descriptive Research Exploratory Research Causal Research
Selecting the Appropriate Research Type Is the research purpose specific and are data requirements clear? Analyze data/interpret findings Is there a need for further research Analyze data/interpret findings Make recommendations Conduct a suitable  descriptive-research study Conduct exploratory research with  these procedures: -Key informant technique -Focus group interviews -Secondary-data analysis -Case study method  Design conclusive research Does the research purpose call for testing cause-and-effect relationships between variables? Conduct an appropriate experimental-research study Yes No No Yes No Yes
Types of Research Designs Exploratory  Research Causal Research Descriptive Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Uses Types
Basic  Types  of Exploratory Research ,[object Object],[object Object],[object Object]
Standard Qualitative Marketing Research  Methods ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Focus Group Interviews ,[object Object],[object Object],[object Object],individuals moderator discussion
Group Composition ,[object Object],[object Object]
Moderator Tasks ,[object Object],[object Object],[object Object],[object Object]
Desirable Focus Group Moderator Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conducting Focus Groups ,[object Object],[object Object]
Advantages of Focus Groups ,[object Object],[object Object],[object Object]
Disadvantages of Focus Groups ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Impact of Technology on  Focus Groups ,[object Object],[object Object],[object Object]
What Motivates Focus Group Participants
In-Depth Interviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Which One to Choose? – In-Depth Interview or Focus Group
Focus Groups and Depth Interviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Focus Groups ,[object Object],[object Object],[object Object],[object Object],Interviews ,[object Object],[object Object],[object Object],[object Object],[object Object]
Projective Techniques ,[object Object]
Projective Techniques ,[object Object]
Projective Techniques  –  Common Features ,[object Object]
Word Association Test ,[object Object],[object Object]
Sentence Completion Test ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Thematic Apperception Test “Story Telling” ,[object Object],[object Object]
Research Realities 3: Customers Drawing Pictures for a Study  Sponsored by a Large Florist Retail Chain* ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Her drawing: ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Her drawing: Research Realities 3 continued
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],His drawing: *A million Thank You’s to Sidney Levy for sharing these stories and pictures. Research Realities 3 continued
Observation ,[object Object],[object Object],[object Object]
What can be observed?
Observational Study on Cereal Purchases Interactions Parent and Child CHILD INITIATES PARENT INITIATES REQUESTS CEREAL  DEMANDS CEREAL INVITES SELECTION DIRECTS SELECTION PARENT AGREES  PARENT SUGGEST OTHER PARENT REJECTS OUTRIGHT  PARENT YIELDS  PARENT REJECTS OUTRIGHT  PARENT SUGGESTS OTHER  CHILD SELECTS  CHILD DECLINES CHILD AGREES  PARENT DECLINES  CHILD SUGGESTS OTHER  PARENT AGREES  PARENT DENIES PARENT AGREES  PARENT DENIES  SOURCE: Atkin
Observational Study on Cereal Purchases Interactions Parent and Child CHILD INITIATES PARENT INITIATES REQUESTS CEREAL - 20% DEMANDS CEREAL - 46% INVITES SELECTION- 23% DIRECTS SELECTION- 11% PARENT AGREES - 12% PARENT SUGGEST OTHER- 2% PARENT REJECTS OUTRIGHT - 6% PARENT YIELDS - 30% PARENT REJECTS OUTRIGHT - 12% PARENT SUGGESTS OTHER - 4% CHILD SELECTS - 21% CHILD DECLINES - 2% CHILD AGREES - 7% PARENT DECLINES - 2% CHILD SUGGESTS OTHER - 2% PARENT AGREES - 19% PARENT DENIES - 2% PARENT AGREES - 1% PARENT DENIES - 1% SOURCE: Atkin (66%) (34%)
Ethnographies Participant Observation ,[object Object],[object Object]

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Marketing Research Ch04

  • 1.
  • 2.
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  • 4. Basic Research Objectives and Research Design Research Objective Appropriate Design To gain background information, to define terms, to clarify Exploratory problems and develop hypotheses, to establish research priorities, to develop questions to be answered To describe and measure marketing phenomena at a point Descriptive in time To determine causality, test hypotheses, to make “if-then” Causal statements, to answer questions
  • 5.
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  • 8. Relationship among Research Designs Descriptive Research Exploratory Research Causal Research
  • 9. Selecting the Appropriate Research Type Is the research purpose specific and are data requirements clear? Analyze data/interpret findings Is there a need for further research Analyze data/interpret findings Make recommendations Conduct a suitable descriptive-research study Conduct exploratory research with these procedures: -Key informant technique -Focus group interviews -Secondary-data analysis -Case study method Design conclusive research Does the research purpose call for testing cause-and-effect relationships between variables? Conduct an appropriate experimental-research study Yes No No Yes No Yes
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. What Motivates Focus Group Participants
  • 22.
  • 23. Which One to Choose? – In-Depth Interview or Focus Group
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36. What can be observed?
  • 37. Observational Study on Cereal Purchases Interactions Parent and Child CHILD INITIATES PARENT INITIATES REQUESTS CEREAL DEMANDS CEREAL INVITES SELECTION DIRECTS SELECTION PARENT AGREES PARENT SUGGEST OTHER PARENT REJECTS OUTRIGHT PARENT YIELDS PARENT REJECTS OUTRIGHT PARENT SUGGESTS OTHER CHILD SELECTS CHILD DECLINES CHILD AGREES PARENT DECLINES CHILD SUGGESTS OTHER PARENT AGREES PARENT DENIES PARENT AGREES PARENT DENIES SOURCE: Atkin
  • 38. Observational Study on Cereal Purchases Interactions Parent and Child CHILD INITIATES PARENT INITIATES REQUESTS CEREAL - 20% DEMANDS CEREAL - 46% INVITES SELECTION- 23% DIRECTS SELECTION- 11% PARENT AGREES - 12% PARENT SUGGEST OTHER- 2% PARENT REJECTS OUTRIGHT - 6% PARENT YIELDS - 30% PARENT REJECTS OUTRIGHT - 12% PARENT SUGGESTS OTHER - 4% CHILD SELECTS - 21% CHILD DECLINES - 2% CHILD AGREES - 7% PARENT DECLINES - 2% CHILD SUGGESTS OTHER - 2% PARENT AGREES - 19% PARENT DENIES - 2% PARENT AGREES - 1% PARENT DENIES - 1% SOURCE: Atkin (66%) (34%)
  • 39.