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Cross-culture Communication
Paper Structure <ul><li>Abstract (in your material) </li></ul><ul><li>Keywords (nonverbal conflicts tips) </li></ul><ul><l...
Paper Structure <ul><li>Conclusion </li></ul><ul><li>Acknowledgement (roommate) </li></ul><ul><li>Reference </li></ul><ul>...
Main part  <ul><li>Basic Strategy </li></ul><ul><li>Nonverbal </li></ul><ul><li>Conflicts </li></ul><ul><li>Ten tips </li>...
Basic Strategy <ul><ul><li>Understand the potential problems of cross-cultural communication. </li></ul></ul><ul><ul><li>A...
Nonverbal Communication <ul><ul><li>Expressions  (Micro) </li></ul></ul><ul><ul><li>Gestures  (Subconscious) </li></ul></u...
Micro Expression
Micro Expression
Micro Expression
Micro Expression
Micro Expression
Micro Expression R
Subconscious Gestures
1.  Who are more likely to give thumbs up? <ul><li>A. Winners </li></ul><ul><li>B. Losers  </li></ul><ul><li>C. Waiters </...
2.  Who are more likely to wring their hands? <ul><li>A. Worried people. </li></ul><ul><li>B. Bored people. </li></ul><ul>...
3.  Who are more likely to clench their fists. <ul><li>A. People who are upset. </li></ul><ul><li>B. People who are cold. ...
1. Match the appropriate gesture with  what someone says? <ul><li>Raise one ’ s hand. </li></ul><ul><li>Wink at someone. <...
1 . What is your own interpretation of George Bush ’ s gestures? R
Solving Conflicts <ul><li>Probing for the culture dimension </li></ul><ul><li>Learning about other culture </li></ul><ul><...
Ten Tips <ul><li>Slow Down </li></ul><ul><li>English--- not mean speak at  normal speed.  </li></ul><ul><li>Speak clearly ...
Ten Tips <ul><li>Separate Questions </li></ul><ul><li>Avoid  double questions </li></ul><ul><li>“ Do you want to carry on ...
Ten Tips <ul><li>Avoid Negative Questions </li></ul><ul><li>In English  </li></ul><ul><li>‘ yes’  ---- affirmative  </li><...
Ten Tips <ul><li>Take Turns to Talk </li></ul>
Ten Tips <ul><li>Write it Down </li></ul><ul><li>A billion </li></ul><ul><li>USA </li></ul><ul><li>1,000,000,000,000  </li...
Ten Tips <ul><li>Be Supportive </li></ul><ul><li>Encouragement to those with weak English  </li></ul><ul><li>Gives them co...
Ten Tips <ul><li>Check Meaning </li></ul><ul><li>Be an active listener. </li></ul><ul><li>Summarize what has been said in ...
Ten Tips <ul><li>Avoid Slang </li></ul><ul><li>PFO ? </li></ul>
Ten Tips <ul><li>Avoid Slang </li></ul><ul><li>PFO  </li></ul><ul><li>perfluorooctanesulphonate </li></ul><ul><li>( 全氟辛烷磺酸...
Ten Tips <ul><li>Watch the Humour </li></ul><ul><li>Professionalism and protocol are constantly observed.  </li></ul><ul><...
Ten Tips <ul><li>Maintain Etiquette </li></ul><ul><li>Do some research on the target  culture. </li></ul>
Conclusion <ul><li>What is cross – culture communication? </li></ul>
Conclusion <ul><li>Dealing with people from other  cultures in a proper way  </li></ul><ul><li>Minimizes  Misunderstanding...
Thank you !
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cross-culture communication

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cross-culture communication

  1. 2. Cross-culture Communication
  2. 3. Paper Structure <ul><li>Abstract (in your material) </li></ul><ul><li>Keywords (nonverbal conflicts tips) </li></ul><ul><li>Introduction </li></ul><ul><li>Main part </li></ul><ul><ul><li>Basic Strategy </li></ul></ul><ul><ul><li>Nonverbal </li></ul></ul><ul><ul><li>Conflicts </li></ul></ul><ul><ul><li>Ten Tips Summary </li></ul></ul>
  3. 4. Paper Structure <ul><li>Conclusion </li></ul><ul><li>Acknowledgement (roommate) </li></ul><ul><li>Reference </li></ul><ul><li>[1]. MLA Style Citation: Payne, Neil &quot;Ten Tips for Cross Cultural Communication.“ </li></ul><ul><li>18 Sep. 2004. EzineArticles.com . 3 May 2009 </li></ul><ul><li>[2]. APA Style Citation: Payne, N. (2004, September 18). Ten Tips for Cross Cultural Communication . Retrieved May 3, 2009, from http://ezinearticles.com </li></ul>
  4. 5. Main part <ul><li>Basic Strategy </li></ul><ul><li>Nonverbal </li></ul><ul><li>Conflicts </li></ul><ul><li>Ten tips </li></ul>
  5. 6. Basic Strategy <ul><ul><li>Understand the potential problems of cross-cultural communication. </li></ul></ul><ul><ul><li>Adjust one’s behavior appropriately </li></ul></ul><ul><ul><li>Intermediaries who are familiar with both cultures. </li></ul></ul><ul><ul><li>Stop, Listen, and Think </li></ul></ul>R
  6. 7. Nonverbal Communication <ul><ul><li>Expressions (Micro) </li></ul></ul><ul><ul><li>Gestures (Subconscious) </li></ul></ul>R
  7. 8. Micro Expression
  8. 9. Micro Expression
  9. 10. Micro Expression
  10. 11. Micro Expression
  11. 12. Micro Expression
  12. 13. Micro Expression R
  13. 14. Subconscious Gestures
  14. 15. 1. Who are more likely to give thumbs up? <ul><li>A. Winners </li></ul><ul><li>B. Losers </li></ul><ul><li>C. Waiters </li></ul>
  15. 16. 2. Who are more likely to wring their hands? <ul><li>A. Worried people. </li></ul><ul><li>B. Bored people. </li></ul><ul><li>C. Tired people. </li></ul>
  16. 17. 3. Who are more likely to clench their fists. <ul><li>A. People who are upset. </li></ul><ul><li>B. People who are cold. </li></ul><ul><li>C. People who are anxious. </li></ul>R
  17. 18. 1. Match the appropriate gesture with what someone says? <ul><li>Raise one ’ s hand. </li></ul><ul><li>Wink at someone. </li></ul><ul><li>Wave one ’ s hand. </li></ul><ul><li>Thumb a ride. </li></ul><ul><li>Hang one ’ s head . </li></ul><ul><li>“ I feel so ashamed ” </li></ul><ul><li>“ Present ” </li></ul><ul><li>“ My car broke down ” </li></ul><ul><li>“ Have a good trip! ” </li></ul><ul><li>“ I ’ m not really serious ” </li></ul><ul><li>“ Don ’ t ever do that again ” </li></ul><ul><li>“ Agreed ” </li></ul>R
  18. 19. 1 . What is your own interpretation of George Bush ’ s gestures? R
  19. 20. Solving Conflicts <ul><li>Probing for the culture dimension </li></ul><ul><li>Learning about other culture </li></ul><ul><li>Altering practices and procedures </li></ul>R
  20. 21. Ten Tips <ul><li>Slow Down </li></ul><ul><li>English--- not mean speak at normal speed. </li></ul><ul><li>Speak clearly and ensure your pronunciation is intelligible. </li></ul>
  21. 22. Ten Tips <ul><li>Separate Questions </li></ul><ul><li>Avoid double questions </li></ul><ul><li>“ Do you want to carry on or shall we stop here?” </li></ul>
  22. 23. Ten Tips <ul><li>Avoid Negative Questions </li></ul><ul><li>In English </li></ul><ul><li>‘ yes’ ---- affirmative </li></ul><ul><li>‘ no’ ---- negative. </li></ul><ul><li>In other cultures </li></ul><ul><li>‘ yes’ or ‘no’ </li></ul><ul><li>questioner is right or wrong. </li></ul>
  23. 24. Ten Tips <ul><li>Take Turns to Talk </li></ul>
  24. 25. Ten Tips <ul><li>Write it Down </li></ul><ul><li>A billion </li></ul><ul><li>USA </li></ul><ul><li>1,000,000,000,000 </li></ul><ul><li>UK </li></ul><ul><li>1,000,000,000. </li></ul>
  25. 26. Ten Tips <ul><li>Be Supportive </li></ul><ul><li>Encouragement to those with weak English </li></ul><ul><li>Gives them confidence, support and a trust in you. </li></ul>
  26. 27. Ten Tips <ul><li>Check Meaning </li></ul><ul><li>Be an active listener. </li></ul><ul><li>Summarize what has been said in order to verify it. </li></ul>
  27. 28. Ten Tips <ul><li>Avoid Slang </li></ul><ul><li>PFO ? </li></ul>
  28. 29. Ten Tips <ul><li>Avoid Slang </li></ul><ul><li>PFO </li></ul><ul><li>perfluorooctanesulphonate </li></ul><ul><li>( 全氟辛烷磺酸盐 ) </li></ul>
  29. 30. Ten Tips <ul><li>Watch the Humour </li></ul><ul><li>Professionalism and protocol are constantly observed. </li></ul><ul><li>When using humor think whether it will be understood in the other culture. </li></ul>
  30. 31. Ten Tips <ul><li>Maintain Etiquette </li></ul><ul><li>Do some research on the target culture. </li></ul>
  31. 32. Conclusion <ul><li>What is cross – culture communication? </li></ul>
  32. 33. Conclusion <ul><li>Dealing with people from other cultures in a proper way </li></ul><ul><li>Minimizes Misunderstandings </li></ul><ul><li>Maximizes your Knowledge </li></ul><ul><li>Potential </li></ul>
  33. 34. Thank you !

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