word of the mouth

2. WORD OF MOUTH

4. How does WOM apply?

5. Three steps for firms.

6. Benefits of WOM.WORD OF MOUTH

7. What is Word of Mouth? WOM is a reference to the passing of information from person to person. WORD OF MOUTH

8. WORD OF MOUTH

10. Firm composes a control group and gives their products to these voluntary conductors.WORD OF MOUTH

11. There are three steps for firms. Listen customers. Participate dialoques. Buck consumers up for talking. WORD OF MOUTH

12. WORD OF MOUTH

13. Benefits of WOM and how it works. The most powerful marketing tool. It makes firms very famous as NOKİA as REDBULL. WOM needs a very useful,high quality and special feature product. WORD OF MOUTH

15. WORD OF MOUTH Example of WOM.

16. WORD OF MOUTH

17. THANKS FOR YOUR ATTENTION  Written by HAVVA ÇAM