Charles Angione, TechPubs' CTO, presents an overview of current trends in aviation technical content management. Entitled "Migrating from a Print-Centric to Topic-Centric World," you'll learn the dramatic impacts new data management technology is having on aviation content management, regulatory compliance, flight operations, and other disciplines.

1. Migrating from a Print-Centric
to Topic-Centric World
Charles Angione

2. Agenda
 Operator View Today
 Historical Approach to Content
 Document Centric Model
 The Journey Towards a Topic-Centric World
 Topic Centric Model
 Change Drivers and Value Opportunities

3. Operators Today
 Flight Operations
– Looking for a common cross-fleet strategy.
– Manuals from OEMs
– Other manuals needed for operations
 Competitive Industry
– Rapid Growth
– Mixed Fleets. Right plane for the route.
– Affiliate Airlines
 Highly Regulated Industry
– Manuals form an integral part of the airline’s regulatory
compliance framework.
– Demonstrate compliance for different authorities with the same
operations data.

4. Airline Operations
 Flight deck crew
 Cabin operations
 Crew planning
 Flight support
 Flight dispatch
 Documentation office
 In-flight service
 Ground operations

5. Airline Operations
 Flight deck crew
 Cabin operations
 Crew planning
 Flight support
 Flight dispatch
 Documentation office
 In-flight service
 Ground operations

6. Historical Approach to Content
Manage Deliver
OEM Data Additional Content
• AFM • Flight Operations Training Manual Revision
• AOM/FCOM • Safety Manual Planning PDF
• QRH • Security Manual
• FTCM • Ground Operations Manual
Content
• MMEL • General Operations Manual Portal
Storage
• CDL • Operations Control Manual
• Ramp Operations Manual
• Hazmat Procedures Manual Routing/
• Fueling Manual Review/ EFB
OEM
New
• Anti/De-Icing Manual Approval
OEM
Previous
Airline
Manual
Changes
Authoring

7. Document Centric Model
Book
• Optimizes cohesiveness of a domain area (e.g.
maintenance procedures, normal procedures)
Chapter • How is content ordered in a technical publication?
• Sect1
• Sect2 • Metadata tends to be focused on book (book
status, publish dates)
• Hierarchical structure models relationships within
Chapter content
• Sect1
• Sect2
• Intelligent markup enables data mining
• Sect3

8. The Journey
1986 1989 1994 1996 1998 1999 2000 2001 2004 2005 2007 2008
SGML
XSLT XHTML XInclude XSLT 2.0
HTML XML
1.0 1.0
XML
Namespaces
Schema
DocBook DITA
v4.1 v1.0
ATA iSpec Spec2300
2100 2200 v0.1
S1000D

9. Topic Centric Model
Topic
Metadata Content
Information
Language Identification Applicability Status Associations Typing
• Optimizes the content from user’s perspective
• Respond to what the user wants to do.
• Topic Centric metadata
• Taxonomical metadata - where do this information fit into a contextual structure(s)
• Stronger information typing
• Linking strategies developed for intro-object and inter-object relationships

10. Topic Centric Architecture
Delivery contexts
EFB Printing/PDF Web/Portal
Information Types
Descriptive Dispatch Performance Procedure
Included Domains
MathML Compliance
Common Structures
Metadata OASIS (CALS) table

11. Change Drivers and Value Opportunities
 Authoring Efficiencies
– Parallel Authoring
– Distributed Authoring
– Encapsulation
– Content Reuse
Author
 Translation
– Topics can be translated efficiently and less expensively while providing enough context
to produce a high quality translation. Support
& Training
 Review, Routing and Approval
– Each unit of information can be read and reviewed independently.
 Change Management
– Determine if content has changed from one release to another. Inspectors
 Random Access Events/Google effect
– The Google effect is the tendency to forget information that can be easily found using
internet search engines such as Google, instead of remembering it.
– Enter an area of interest with enough context to understand content.
Crew
 Distribution
– Distribute only what has changed

12. Q&A
Thank You!
Charles Angione
charles.angione@techpubsglobal.com