PAL Leaders Program 2014 - Student Development in Action!

PROJECTS 2014
BouncingAround
Food,Music&Friends
HardrockClimbingDay
MelbourneAmazingRace
MonashEgg-Sta-Sea
PAL LEADERS PROGRAM
Student Development in ACTION!
www.orgsthatmatter.com
MonashGoneWild
Monash(RSPCA)CupcakeDay
NationalTreePlantingDay
NikeRun
OWeekFunday
PeerMentorVideo
RSPCACupcakeFundraiser
TreasureHunt

PAL Leaders Program 2
COPYRIGHT
PAL Leaders Program Projects 2014 – Student Development in ACTION!
The PAL Leaders Program Projects 2014 – Student Development in
ACTION! ebook has been created by students from the Monash University
PAL Leaders Program from within the Faculty of Business and Economics.
Published by What Really Matters Publishing
c/- Organisations That Matter
Compiled By Gary Ryan, Facilitator of the Projects Program
Level 8, 350 Collins Street
Melbourne, Victoria 3166
AUSTRALIA
Phone +61 3 8676 0637
E-mail: info@orgsthatmatter.com
Copyright © 2014 Gary Ryan, Organisations That Matter® & Monash
University & each of the members of the project teams
All effort was made to render this ebook free from error and omission.
However, the author, publisher, editor, their employees or agents shall not
accept responsibility for injury, loss or damage to any person or body or
organisation acting or refraining from such action as a result of material in
this book, whether or not such injury, loss or damage is in any way due to
any negligent act or omission, breach of duty, or default on the part of the
author, publisher, editor or their employees or agents.

PAL Leaders Program 3
CONTENTS
Bouncing Around
Food, Music & Friends
4
10
17
24
31
38
50
57
65
71
79
84
89
Hardrock Climbing Day
Melbourne Amazing Race
Monash Egg-Sta-Sea
Monash Gone Wild
National Tree Planting Day
Nike Run
O Week Funday
Peer Mentor Video
RSPCA Cupcake Fundraiser
Treasure Hunt
Monash (RSPCA) Cupcake Day

Faculty of Business and Economics
4
TEAM MEMBERS PROJECT ROLE
Noah Yeung Team Leader
Hugo Lai Treasurer
Stephanie Shields Communicator with
Bounce Inc
Tamara Marjorie O’Donnell Poster Designer
Rebecca Riley Orientation Recruiter
and Catering
Yi May Khow Preparation of Reports
and Orientation E-Planner
PROJECT NAME:
Bouncing
Around
PROJECT DELIVERY DATE: 14th August 2014
PAL Leaders Program – Bouncing Around

5PAL Leaders Program – Bouncing Around
1.PROJECTCLOSUREREPORTSUMMARY
1.1 Project Background Overview
The goal of this project at this stage is to enhance the
student-student experience of first year students in
the bachelor of business across Caulfield campuses
through a get to know you/icebreaker night at BOUNCE,
particularly to encourage students across countries to
get to know each other and highlight how much support
there is for students outside of their own home campus.
Some details may be revised following full costing.
1.2 Project Highlights
and Best Practices
Project Highlights:
• Everyone had a great time bouncing away at the
trampoline park.
• Getting to meet students who are on exchange and
also new to the Australian campus (we had a fair
share of newly transferred students from the Sunway
Malaysia campus).
• Having 19 students take time out of their schedule to
attend our event.
Best Practices:
• Great communication skills practiced with group
members.
• Become buddies with the participants after the events
• Pre planning and financial budgeting.
• Ensured participants listed to the safety briefing at the
venue and enjoyed the event.
• All team members participated during the event.
1.3 Project Closure Synopsis
• The event is organized on 14th August, 2014. Our
objectives had been achieved. There were 19 students
who are first year students or first year in Australia
attending the program.
• Students were able to communicate with others and
knowing students from different majors, especially for
those who were from Malaysia Sunway Campus. It is
a good opportunity for them to understand campus
life in.
• Studentsfromsixdifferentcountriesjoinedtheprogram
that we were able to promote cultural diversification in
Australia. Students could understand both Australia
culture and cultures from other countries.

6
2.PROJECTPERFORMANCE
2.1 Goals and Objectives
Performance
1. To create an event for first years and new Monash
students to meet new people and create friendships
for beginning of their Monash experience.
2. Provide a space for students to have fun and take a
break from university studies.
3. To give an opportunity for students to try out a
trampoline park.
Actual
1. The participants all enjoyed the trampoline park
experience and had a wonderful time meeting new
friends.
2. Many participants found it their first time at the
trampoline park, and enjoyed it.
2.2 Success Criteria Performance
• Whether everyone turned up for the event.
• How the participants felt about the event.
• Rating given for the event.
2.3 Milestone and Deliverables
Performance
• Booking of the venue.
• Delegation of tasks.
• Purchase of food.
• Setting up booth to promote our event.
• Waste management.
• Transport accessibility.
• All team members participated during the event.
2.4 Schedule Performance
April
• Bookings have been made for the venue, and the
deposits have been paid.
• Submitted E Planner details to Ali for Sem 2 O Week,
and has received a reply and the eplanner details are
up on the booking system.
June July
• Preparation of posters.
• Deciding on food options for the event.
• Creating the feedback survey.
• Setting up a booth during orientation to promote the
event.
August
• Preparation of surveys.
• Event itself.
2.5 Budget Performance
Details ($) Amount ($)
Income
Faculty’s Subsidies 465
Fee Revenue ($5 x 18 ppl) 90
Total Income 555
Expenses
Venue Costs (Per Hour):
Hosted Group (Includes socks only)
$25.50 pp
465
Marketing Expenses (Posters etc.) 4.2
Food Expenses 78
Total Expenses (547.2)
Profit/(Loss) 7.8
Above is our budget performance. Overall, we made
neither a loss nor profit with the funds provided from
Monash University Business and Economics Faculty.

7
3.PROJECTCLOSURETASKS
3.1 Resource Management
• Initially we looked into providing transport for the
participants however this was too costly and required
significant organization. Ultimately we used public
transport to overcome this issue, with leaders guiding
the students.
• As no food was allowed to be brought into the venue,
we purchased some from Costco and provided a
picnic. Management was needed with the selection
of food along with setting up the picnic.
3.2 Issue Management
• We have no outstanding issues as the event went
smoothly with no follow-up issues.
3.3 Risk Management
Project Risks Mitigated:
• Initially 3 out of the 6 members had work before the
event, and they were driving to the event location after
work, so the remainder 3 members were appointed to
meet the participants at university in order for everyone
to head to the location together and ensure nobody
got lost(our participants consisted of international
students who were new to Melbourne and would
not be familiar with accessing the area using public
transport).
• We initially wanted to provide pizzas or head to a
nearby restaurant for dinner after the event with the
participants, but eventually decided on providing
snacks and soda beverages to the participants after
the events. There was the potential for food poisoning,
however all food provided was pre-packaged to
minimize this.
• The group planned to provide food during the event.
However, due to food safety reasons, no outside
food were allowed to be eaten at Bounce Inc. After
discussing with the group members, we bought food
and drinks for the participants to snack on after the
event, by having a mini-picnic at the area near the
venue, and everyone had a great time laughing and
making new friends.
• All fire safety, physical safety and similar issues were
handled by the bounce organization staff.
3.4 Quality Management
This occurred through:
Team meetings – the creation of agendas and checklists
along with regular report submission to ensure that all
goals were being met and work towards
Measured the number of attendees to our event, and
compared this to both the booking system and the
name list done on the night.
After our event we handed out a survey which all
participants completed which helped us to determine
the quality of our event.
3.5 Communication Management
• The group communicated via a Facebook group and
also meetings on the Caulfield Campus.
• It was very effective with the Facebook for opinion
sharing and documents sharing among the group of
6 people.
• The group meetings on campus allowed us to discuss
further questions that wouldn’t have arisen without a
group discussion.
• Phone calls/texting was used when a quick response
was required.
3.6 Customer Expectation
Management
• We explained the event to the best of our abilities, prior
to the event to manage participants expectations,
including answering any questions they had. This
was done through conversations and information on
the fliers and booking system.
• In general, nearly 95 percent of students ranked
5 out of 5 for our program in accordance with the
survey conducted at the end of the program, with one
percipient giving us 6/5.
• We also talked to the students, both during the event
and after where the vast majority expressed their
enjoyment of the event, with many who wanted to
return in the future.

8
3.PROJECTCLOSURETASKS(cont)
3.7 Lessons Learned
We conducted a survey immediately after the event via by
handing out paper surveys, and found that the students
enjoyed it a lot, but wanted a time extension as they felt
that one hour was too short. It would be advised if in the
future, if a two hour event were to be run, the budget
should be revised for a higher entry fee. Our entry fees
were heavily subsidized, hence the one hour booking to
give students a cheap and affordable rate of $5.
• We advise future groups to check if outside food and
beverages can be brought into private venues, if not,
find a suitable alternative outside or nearby.
• Start the project as soon as possible when the group
is formed.
• Be realistic when planning out the ideas for the event.
Many group members will mean there is bound to a
be variety of great ideas, but stick to the most practical
ones.
• It’s possible to work as a team even with members
from different campus, as long as everyone is
committed to running the project successfully.
Teamwork, communication, planning organizing,
initiative ...
3.8 Postproject Tasks
• Email Gary with this report and photos.
• Give this report to Ali.
3.9 Project Closure
Recommendations
• Decide on which campus you wish to focus on if there
if it’s a cross campus team.
• Could option to do a 2 hours event, for a higher price.
• Someone recommended to have an experienced
person to teach a trick or two for additional fun in the
future.

9
4.CONNECTIONTOEMPLOYABILITYSKILLSINYOURLESSONSLEARNEDSECTION
5. ACKNOWLEDGEMENTS
6.PROJECTCLOSUREREPORTAPPROVALS
4.1 Employability skills
• Problem solving.
• Importance of communication.
• Being flexible and ready to adapt to unexpected
situations.
• Time management and abiding datelines.
Thank you section
We would like to thank Monash University Business and
Economics Faculty, specifically the Dean, for allowing
us to participate in the Leaders Program 2014 and
giving us this chance to display our leadership and plan
this event for our fellow students.
We would also extend our huge gratitude and thanks
to Alison Richardson, manager of the PAL Program
who has provided us tremendous support, advice and
assistance.
Additionally, huge thanks to Bounce Inc for allowing us
to hold our event at their location and providing safety
assistance whenever needed during the event.
Besides that, we would love to extend our thanks to the
participants of our event for coming along and enjoying
themselves. Furthermore, thank you for providing us
valuable feedback and allowing us to enhance your
Monash experience.
Finally, we would like to thank each and every member of
Team #10, our team leader Noah Yeung for coordinating
the entire group and communicating with external parties,
Hugo Lai for creating the budget, Rebecca Riley for setting
up the booth and purchasing the snacks for the event,
Tamara Marjorie O’Donnell for designing the poster,
Stephanie Shields for handling the location booking and
payment with Bounce Inc, and Yi May Khow for preparing
the Leaders Project Closure Report and preparing the
surveys and orientation – E-Planner.
We have gained immeasurable experience from the
program and are grateful for giving us a chance to give
back to the Monash community.
Prepared By:
Yi May Khow
(Preparer of Reports and Orientation E Planner)
Approval Date:
4th October 2014
Approved By:
Noah Yeung (Leader)
Stephanie Shields (Communicator with Bounce Inc)
Tamara Marjorie O’Donnell (Poster Designer)
Rebecca Riley (Orientation Recruiter and Catering)
Hugo Lai (Treasurer)

10
TEAM MEMBERS: PROJECT ROLE:
Melissa Lau Secretary Treasurer
Hong Yu Leng Communication Officer
Hanh Nguyen Marketing Officer
Nannette Brown Team Leader
PROJECT NAME:
Food Music
Friends
PROJECT DELIVERY DATE: 7 August 2014
PAL Leaders Program – Food Music Friends

11
The original goal for this project was to create an event to
help First Year Students make new friends, learn about
preparing for employment and making the most of their
university opportunities.
The goal was to achieve ‘Student to student’ and
‘Student to university’ interaction.
The success criterion for this event was to hold an event
that had all the planned elements such as participants,
music, food and interaction with all participants who
attended.
1.2 Project Highlights and Best
Practices
Project Highlights:
• Hiring a soloist to perform throughout the night
• InvitingaFinalYearstudenttotalkabouthissuccesses
in finding a Graduate job and discussing his interview
experiences.
Best Practices:
• Using a variety of communication channels to promote
the event and communicate with participants.
• Completing bi-monthly reports to update our project
manager on our progress
This project is being closed because it has been
successfully delivered with all project deliverables and
objectives being met. This final report will be sent to
Alison Richardson (project manager) and Gary Ryan.

12PAL Leaders Program – Food Music Friends
Performance
Goals:
• First Year students to attend the event
• Hire a musician to play during the event
• Invite Final year students from the Business and
Economics faculty to share their studying experiences
as well as their experiences in job interviews and
internships/graduate jobs.
Objective:
• To help First Year students make friends and learn
about making the most of their time at university as well
as gain tips when finding a job and attending interviews.
Were all criteria achieved? To what level of
success?
Overall all success criteria were achieved. It was
successful to the extent that the speeches, venue,
catering, entertainment were planned and delivered
successfully. However, the number of participants we
expected was less than we expected.
If some criteria were not achieved,
what were the reasons? Is achievement
anticipated at a later date?
We had planned to have 20 students attend the event.
However we only had 14 people registered to attend the
event.
Reasons for less numbers could be because we started
promoting the event quite late, which could have affected
the exposure of the event to possible First Year students.
We were not able to deliver a poster well in advance
because of internal conflicts within the team. There was
also bad weather during the night, which could have
affected the number of students who wanted to attend.
Who is responsible for measuring
continued progress?
The secretary, Melissa was responsible for measuring
continued progress. She asked the participants for the
feedback after the event such as whether they enjoyed the
event or whether they found the information shared by final
year students were useful. She received positive feedback
as they thought learning about job interview skills and
listening to our experiences was helpful. The students also
commented that they had fun during the night.

Performance
The milestones that were set out during the planning
process include:
• Deciding on the theme and structure of the event
• Booking a venue
• Developing a marketing plan for this event
• Hiring a soloist/group as entertainment for the night
• Planning and preparing food for the event
Before deciding on an evening for First year Students, our
group had originally wanted to organise a dinner and invite
academicstafftotalktotheFirstYears.Howeverourproject
manager told us about the lack of success with a concept
that includes academic staff, so we changed the event
to a ‘balls game’ event. However, some team members
thought that this type of event would not be interesting
and insightful. After a few meetings, we all agreed on
an evening where Final Year students can discuss their
successes and experiences to First Year students.
We also decided to launch the event in Week 2 in
the Second semester because we wanted to target
International Students because our team was culturally
diverse. We then contacted our project manager to book
the West Cellar Room at Monash University (Clayton)
because we felt it was the most suitable room for students,
music and food.
In order to hire a singer, team members enquired within
their networks as well as with advertised artists. It did take
some time to find the right singer for an affordable price,
but we were able to book a soloist well before the event.
The marketing officer thought of creating a poster for our
event, a facebook page for our event and also promoting
during orientation day (semester two). We were able to put
all the information of our event on our flyers and posters.
This included a brief description of the event, time, venue
and a QR code linked to our event booking page. We not
only put posters around campus but our project manager
also put our event details on the Ebooking system (for First
Year students) as well as in their orientation bags.
As it was complicated to buy pizza from a restaurant
outside of the university, we bought pizza that was inside
of campus. We also bought finger food, drinks and cutlery
from Coles. A team member was also able to source an
urn from her connections for free, and this was used to
provide hot drinks throughout the night.
Project Schedule Overview:
Nanette was responsible for supervising the progress of
the team and being the main contact with the soloist.
Melissa was responsible of recording minutes of meetings,
finalising the budget, contacting our project manager and
organising food.
Helen contacted the music school and Monash university
student theatre for a singer and helped advertise the event.
Polly booked the venue and communicated with Monash
College to promote the project.
Project Schedule Control Process:
Each member was responsible to post their progress and
any problems that were arising onto the Facebook page.
These problems were then put into an agenda during a
meeting. Members would also communicate regularly
on Facebook or through messaging for an update on
everyone’s progress.
We also sent bi-monthly reports to our project manager to
update our progress.
Project Schedule Corrective Actions:
At the beginning of the project, the teams communication
waslackingandaftereachmembercorrectedthisproblem,
the members stayed on top of their communication so that
it would not happen again.
The BusEco Faculty had granted a sponsorship of $354.00
The expenses for the project included cost of hiring the
singer ($150.00) and food for the night ($204.00). Therefore
the total expenses = $354.00
This left a balance of $0.00
2.PROJECTPERFORMANCE(cont)

14
The resources that needed changes during the project
were the source for entertainment and supplier for pizza.
Thefirstresourcewasentertainment.Atfirst,ateammember
contacted the Music Faculty in Monash University but their
fees were much too high for our budget. We then enquired
a soloist recommended by a team member who had heard
her sing. We were able to contact her and receive a quote
for the event. However, for a few months up to the event
she was not contactable, and so we sourced other possible
singers in case the original singer could not attend the event.
However, a couple of weeks before the event, the original
singer contacted our team members apologising for the
lack of communication and could still attend the event. As a
team, we decided to keep the original singer because she
had a genuine excuse of being overseas and was quoted
at a reasonable price for the services she is providing (2x 20
minute sets and all equipment)
The second resource that needed to be changed during
the project was the supplier for pizza. At first we enquired
a provider outside of university but were unsure of their
quality, conditions of delivery and payment conditions.
Therefore we discussed with our project manager and
discovered that the Campus Pizza restaurant accepted
orders for evening events and was able to take our order.
The team decided that this was the best choice because it
was convenient to collect the pizzas. We also knew that the
quality of the pizzas was good as it was recommended by
some of the team members.
This project could very well be used in 2015 because
contacts have been established with the suppliers for future
use. This includes knowledge of contacts for several soloist
singers and also pizza restaurants. The only thing lacking
in the event was the number of students who attended.
However it is a very resourceful and relaxing night for First
Year students. This event also gave an opportunity for
Final Year students to practice their public speaking and
broaden their network with First Year students.
Below lists the two issues that arose during the project:
• One team member only showed to 30% of the meetings
organised by the team. This member did not contribute
to the planning of the event nor communicate with team
members. This issue was brought up with our Project
Manager in the early stages of the project, however the
matter was only resolved after the event. Due to the
team members’ lack of communication, even after other
members tried to contact her, we have decided to not
give her acknowledgement as a team member but rather
someone who has contributed a design for the team.
We also had issues finding a soloist for the event
because we needed a singer who was willing to stay
for two hours (although only play a couple of sets) and
be paid $150 (including equipment). It was difficult
to find a soloist who was willing to travel to Monash
University. We enquired with the Music Faculty but their
rates were much too high for our budget. Finding the
original singer for our event was a two month process.
However there was also the problem of not having a
sufficient quote from the singer because she did not
have an ABN number and we could not contact her
for a few months. Although we had prepared for a few
other singers to replace the original singer, the original
singer was able to provide an ABN and quote after she
contacted us again.
3.3 Risk Management
Project risks were mitigated with thorough communication
between team members. There were risks of team
members not participating in the development of the plan
and in order to mitigate it, we established what acceptable
and unacceptable behaviour was. However, as a team we
did not enforce penalties when unacceptable behaviour
was evident, so in reflection post-event, we have agreed
as a group that the behaviour was unacceptable and there
should be a penalty for that behaviour.
Outstanding Project Risks:
An outstanding project risk is not submitting this final
report in before Tuesday 7 October so it can be put into
the Ebook. Also not have all members of the team review
this final report and acknowledge it.
Wedelegatedtasksandtheoverallprogresswassupervised
by the team leader. We sent our project manager bi-monthly
reports and she gave advice on whether we were on the
right track or not.
Team members also checked each other’s work in order
to improve the quality of our reports and other work.

15
The project communication process included face-to-face
communication through meetings which were scheduled
monthly and more frequently up to a few weeks before
delivering the project. When we were not able to meet face-
to-face we used facebook for informal communication,
email when communicating with our project manager and
skype, which was used for official meetings.
During the project, it became evident that official meetings
were more effective when issues needed to be discussed
and solved. Therefore, we organised meetings more
frequently the last couple of months up to the event.
Management
We had three different customer segments:
• The Dean of the BusEco Faculty
• Project Manager, Alison Richardson-supervisor Ali
• The team members
• First Year and College Students
• Guest Final Year Student
The expectation of the BusEco faculty was to provide the
team members an opportunity to deliver a real project
for First Year Students while in a safe environment. This
opportunity helped improve the team member’s leadership
skills, communication and teamwork skills, as well as hold
some responsibility for the delivery of the project.
Alison would have had a similar expectation to the Dean but
may have also expected the team to come across some
problems and work together to overcome those problems.
The team’s expectation was to deliver the project
successfully with all areas of the event planned properly
and that no areas were left unplanned.
The participants would have expected to gain an insight
from Final Year students on their success with Graduate
jobs/Internships. Also their experiences in Univeristy
clubs/extracurricular activities. The First Year students
may have also wanted the Final Year student’s opinion
on their Majors and what they are studying. The students
may have also expected the evening to be relaxing with
food and music while making new friends.
The guest could have expected to be given the
opportunity to practice their public speaking and also
broaden their networks with who they meet during the
evening.
3.7 Lessons Learned
There were a few lessons learnt during this project.
Firstly, we learnt that in order for the team to work well
as a group and for each member to take responsibility
for their participation, acceptable and unacceptable
behaviour needs to be set before any planning for
the project begins. For example, as a group, we had
troubles with one member not participating or attending
meetings, at first we gave warnings, but if we had set the
rules, then this problem could have been solved quickly
rather than not resolved until after the event.
Using facebook as our primary communication channel
worked well because it was convenient for members as
they use facebook daily. It was also a good channel to
share documents and updates of each other’s work.
However, there were risks of miscommunicating when
using facebook, so we also used skype where we could
meet face-to-face and rediscussed the issues that were
brought up on facebook.
We also learnt that team members should be CC’d into
emails that related to the project because it helped with
communication and kept each member up to date with
the progress of the project.
The postproject tasks that needed to be completed
included handing back receipts and leftover goods for
Ali to collect. This has been completed.
The other task that needs to be completed is sending
the Final Report to Ali and Gary for the Ebook. This will
be achieved on completion of this report.
3.9 Project Closure Recommendations
Some recommendations:
• It is important to gain the approval from the project
sponsor and the project manager before making
commitments to suppliers.
• Communication is imperative for a successful team
becausetaskscanbeleftunsolvedbecausemembers
thought it was solved. Or miscommunication can
create unnecessary conflicts within the team.
• It is important to set out unacceptable and acceptable
behaviour. But not only that, it is very important to
enforce what was agreed upon throughout the project.
• It is also very important to have a backup plan for each
area of the project, for example having an alternative
pizza supplier as well as alternative soloists who can
be used for the event.

Employability Skills
This project has helped team members develop and
challenge many of their employability skills. For example,
conflict resolution was a main skill which members
improved on, or were exposed to because there were
disagreements in the team throughout the project and
negotiation as well as communication was important to
solving these conflicts.
Members also improved their communication skills
through the use of different communication channels.
Throughout the project, the communication in the
team improved because members learnt that sound
communication not only helps solve problems but also
increase efficiency and motivation of the team.
5. ACKNOWLEDGEMENTS
Thank you section
We would like to thank the Dean of the BusEco for
providing the opportunity and resources for the PAL
project.
We would like to thank our project manager Alison
Richardson for providing advice and guidance
throughout project.
We would also like to thank Gary Ryan for his support
and training during the workshops.
Lastly, we would like to thank Elena Nguyen for
supporting the project by contributing the poster design
for the event, Charlotte Grace for providing entertainment
throughout the night and Matthew Taylor for being the
guest for the evening.
Prepared By:
Melissa Lau (Secretary Treasurer)
Approval Date:
29th September 2014
Approved By:
Hanh Nguyen
Hong Yu Leng
Nannette Brown

17
PROJECT NAME:
Hardrock
Climbing Day
PAL Leaders Program – Hardrock Climbing Day
Kenneth Chung Team Leader
Kevin Huynh Team Member
Yu Hua Chang Team Member
Seerat Batra Team Member
Matthew Poon Team Member
Matthias Koh Team Member

18
To enhance student-to-student engagement
• To engage first year students and help them transition
into university
• To develop skills such as leadership and organisation
• To promote physical and mental well-being of students
and Best Practices
Project Highlights:
• Participants had an enjoyable day with something
they never experienced
• No injuries or incidents occured at the event
• Teammemberswereabletodeveloptheirorganisational,
communication and leadership skills
Best Practices:
• Using social network to promote the event
• Instructors gave safety information to all participants
including leaders
This project is being closed as the event has been
hosted and was a success. All project objectives and
deliverables have been met.

19
Performance
Our goal was to deliver a project to engage first year
students at university. We decided to hold a rock
climbing event that promoted physical and mental well
being and also provided students an opportunity to
interact with one another and make friends.
• Our original target was 25 students.
●• However, we were only able to manage a turnout of
16 people because of budget constraints. We had to
reduce the price of the event for students as it was too
expensive. However, in order to reduce the price, we
had to reduce the number of attendees in order to stay
within the budget provided to us by the faculty.
• Matthew Poon was responsible for monitoring our
continued progress. We maintained a sign up sheet
where we kept kept track of people attending the event.
Performance
Milestones
1. Coming up with project plan
2. Marketing the project
3. Reaching the target number of sign ups
4. Implementing the actual project
Deliverables
1. After tossing between various project ideas we were
able to conclude on a rock climbing event
2. Marketing the project was challenging however we used
a lot of online promotion (facebook and PAL booking
system) and offline promotion(handing out flyers and
setting up stalls at Oweek)
3. Our initial target was 25 attendees however this was
reduced to 16 owing to budget constraints. We were
able to achieve this target.
4. Our actual project ran as per plan and we recieved
positive feedback.
23rd March - Draft the final project plan
30th May - Design poster ideas
1st July - Confirm project plan with faculty and come up
with marketing strategies for semester 2
20th July - Produce final poster design
1st August - Start marketing the event around campus
5th August - Confirm sign ups for the event
6th August - Confirm venue booking and catering
11th August - Actual project implement
We assigned the team members’ tasks through face-to-face
meetings, mobile app (Whatsapp), E-mail and Skype, and
constructed a list to check tasks as we completed them.
We were running behind our target number of sign ups a
week before our project was due. This was a serious issue
as we had to make a deposit to the venue and confirm final
numbers. In order to overcome this, we started promoting
more aggressively and gave the venue a heads up. The
increased promotions worked in our favour and we were
able to deliver a successful rock climbing event.
Project Schedule Integration with
Managing Project:
Apart from the fact that we had to increase our promotions
significantly to meet our revised targets, all other processes
ran smoothly.
Funding from Monash BusEco faculty: $458.75
less Costs:
Venue hire: $35
Rock climbing entry and gear hire: $19 * 16 students
= $304
Food catering cost: $110 (Subway)
Drinks: $9.75
= $458.75
Profit = Nil

20
During our project the resources utilised were food,
venue and transport.The only resource that we changed
was transport. We changed from the initial idea of hiring
a bus to private cars, since most of the participants can
make their own way to the venue.
The project knowledge that can be retained are venue
booking, advertising and promoting, budgeting,
transport and food.
For venues, it is advisable to book 10days in advance,
to pay the deposit of $100 and to confirm the number of
attendees.NewLeadersTeamshouldgothroughstudent
clubs, peer mentor groups and first year lectures to help
promote the event for greater exposure. Budgeting can
be complicated because attendee numbers are hard to
predict and confirm but the budget outline should still
be done in advance so Ali can allocate the necessary
resources. Hiring a bus is not a feasible option because
it costs over $700 for a small coach. Food should be
ordered from a nearby catering provider so that the food
is kept fresh and time is not wasted.
The issues that we encountered were attracting first year
students to participate in our event and what were the
appropriate venues to advertise for our event.
3.3 Risk Management
The risk of participants injuring themselves was mitigated
through trained instructors performing a demonstration
and supervising participants and ensuring all safety
equipment was used.
There was a risk of lack of interest or awareness from
potential participants. This was mitigated through
extensive promotion on social media and in person
(through handing out and posting fliers around Clayton
campus).
Our promotional materials were checked and approved
by the team and Ali before it was printed and distributed
to ensure the quality was up to professional standard.
All tasks were run according to schedule and all goals
were met to deliver a successful event. Feedback was
collected at the end of the event to ensure all participants
had an enjoyable time.

21
The project was communicated through Facebook and
posters around the university. Leaders also approached
students to gather interest for the event. This was
reasonably successful as we achieved our target number
of 16 participants.
Within the project team we communicated through face-
to-face meetings, Facebook group, Skype and Whatsapp.
These forms of communication were very effective in
delegating and implementing tasks.
Management
Our customer groups were the BusEco Faculty Dean,
Ali and the participants.
We believe that our project has met the expectations of
the Faculty Dean and Ali by helping first years integrate
into university life.
During the social interaction dinner section of our
event, we asked the students for feedback about the
event. We were given responses such as “This event
was successful” and “This was fun!”. Therefore,this was
evident that our expectations were met.
3.7 Lessons Learned
The communication within the team was very effective
and efficient. Everyone was updated regularly and aware
of the tasks that needed to be completed.
One area that could have been improved is the
awareness of fire evacuation procedures. Participants
and leaders should have been briefed at the start of the
event of emergency exits and plans in case of a fire and
other dangers.
Another area that could have been improved was the
promotion of the event. A more sustained and longer
promotional campaign may have helped us attract more
participants.
All project tasks are complete.
3.9 Project Closure Recommendations
The main recommendation is to understand the
marketing avenues and more effectively utilise these
avenues to reach out to first years.

22
Leadership:
Through the leadership project, we were able to
overcome conflicts within the team through effective
communication. We were able to delegate tasks to
team members based on their respective abilities and
strengths. We were also able to target out specific
audience (of first-year students) through the BusEco
mentoring program, Monash student clubs, Facebook
and through in-person promotion.
Teamwork and Communication:
Every time we needed to revise our targets or re-evaluate
our plans, we initiated discussionsand held meetings
through Skype and in person. At times our team had
differences of opinions but we were able to communicate
with each other and appreciate different ideas. As a group
we collaborated and reached an unanimous decision
regarding the functioning of our project. Subsequently, we
were able to deliver a fun filled event that was appreciated
by all attendees. We strongly believe that our teamwork
was the key to our success.
Conflict resolution:
During group discussions, there were conflicts between
which project ideas the group should implement to engage
with first year students. To overcome the issue, everyone
was given equal chances to participate and demonstrate
what they think is suitable. In addition, we utilised the de
Bono thinking hats to make our decisions. In the end, we
were able to come to a conclusion as a group.
Technology
Our group was initially finding it difficult to physically
meet up and meet deadlines. We then started using
alternate means of conducting meetings such as
skype and facebook chat. Additionally we started using
google drive to share project update reports and share
documents. We were able to better coordinate and save
time required to travel and meet up in person. The result
was that we were able to work more efficiently and get
things done on time.
Service excellence
At the start of the event, some first years did not feel
comfortable interacting with everyone. In order to
encourage participation, our group members started
to interact with the first year students. We were able to
break the ice and foster a social environment, where
students were able to make new friends. The result was
all participants feeling satisfied.
Self-management
Communication with other leaders was done through
email and mobile devices. Regular updates would be
posted through these mediums and it was up to each
leader to check these mediums and complete their tasks.
The result was that everyone was aware of their duties
and the organising of the event was running smoothly.
Initiative and enterprise
At one point of the project, it looked like we struggling for
numbers. So the leaders resolved to increase the level
of promotion we did for the project. This was done by
placing even more posters throughout the university and
approaching first years to garner interest. This initiative
helped to increase the level of awareness throughout
the university and eventually enough participants had
joined the event.
Planning and organisation
We first had to develop a plan at the first workshop with
Gary Ryan. This involved learning a new process called
thinking hats.This helped structure the line of thinking
and organised it into an easy to follow format.The plan
helped to organise tasks for each individual member so
the project could be completed to a high standard.

23
5. ACKNOWLEDGEMENTS
Thank you section
We would like to express our gratitude to Alison
Richardson, Gary Ryan, Dean of the Faculty of Business
and Economics Colm Kearney and Hardrock Climbing.
Without their support, this project would not have been
possible.

24
PROJECT NAME:
Melbourne
Amazing Race
PAL Leaders Program – Melbourne Amazing Race
Jiaqi Ma (Maya) Team Leader
Shaffa Hussain Team Member
Ling Zhu (Cara) Team Member
Yuxi Shi (Cissy) Team Member
Yitong Kong (Olivia) Team Member

25
• This project attracted 30 new post graduate students
mainly aimed at enhancing new students’ People to
People contact and adapting to the new studying and
living environment.
• A race style competition in Melbourne CBD was
arranged for new students to develop their awareness
about local landscape and culture through visiting
different places. Meanwhile the race was to assist
new students to create a social net and develop
friendship with peers and existing students.
and Best Practices
Project Highlights:
• Were able to attract 30 students which was the
targeted level of participation from new students.
• New students from different cultural background and
departments attended the event representing the true
diverse nature of student community at Monash.
• The event provided all participants opportunity to
learn the key places in Melbourne CBD and have a
basic understanding about local culture. During the
process they developed friendship which was a key
experience in enhancing and enriching their University
life. The event also familiarized the participants on
use of Melbourne public transport.
• The winner group of the event was presented with prizes.
Best Practices:
• Every member attended the group meeting as per
schedule, provided their input on agreed time line.
• Make use of face to face discussion, used
communication tools like emails, whatsapp to ensure
effective communication.
• Project updates were shared and guidance was
sought on issues through active communication with
Ali, Manager PAL program.
• Participants of the race were informed well before
the race through emails of the rules, regulations and
requirements like running shoes.
• During the event, assigned one volunteer (Sr.student)
to each group to ensure participants’ safety issue. We
also had distributed snacks and water to make sure
participants are not dehydrated.
• After the event, we provided all participants and
volunteer a small ceremony for lunch and prizes.
• The project is being closed as the project has been
successfully launched as schedule and has been
completed.
• We were able to accomplish the objectives and
deliverables identified for the project.

26
Performance
• We have successfully had 30 new students registered
which met our target objective.
• Student-to student, student-to-volunteers interaction
and communication had been created.
• All participants had a great opportunity to expand
their contacts at university and also develop their
team work and communication skills.
• Participants who are new students in Monash have
acquired general knowledge about Melbourne CBD
and local culture.
The event was successfully run on time and we had target
number of students participated in the event. This project
has achieved most of objectives.
Students performed a great team work throughout the
event, at the celebration event; everyone exchange
contacts and made friends.
All participants expressed they were more familiar with the
key places at CBD and local culture.
Risk management within the event was successfully
delivered.
Performance
All deliverables were achieved with high quality and new
students’ acceptance. The event was held on time and
it assisted all participants to have a better understanding
about Melbourne landscapes and culture. All new students
gain fun during the race and developed social net and
friendship with others.
We started to plan and process the whole event since June.
We divided the whole planning process tasks to each team
member to prepare and discuss as per schedule time line.
In July, we finalized all tasks together and successfully
delivered the event.
We controlled the process by meeting and discussing
all updated information. Each group members were
responsible for one specific task related to the plan.
We adjust the budget and event’s process based on the
accurate participants’ number on time.
Managing Project:
We adjusted the planned based on the changes and
participants.
Water and food package:
Water 2 (48 packs) $8 $16
Chewy bars 4 $2.5 $10
Chewy bars 4 $2.5 $10
Shapes 5 $2.9 $15
Biscuit 5 bags $4.85 $25
Delites (547.2)
Rice shapes 5 bags $2.5 $12.5
Juice 8 bottles $5 $40
Bakery stuff
Danish
10 packs $4 $40
Cups 6 packs $1 $6
Serviettes 2 packs $1 $2

27
There are several resources required by the project,
including preparing materials, volunteers, food and awards
for the winner team and lucky draw.
• All preparing materials were planned and prepared
before the race.
• The volunteer issue was solved by the support of Alison,
other leaders from PAL and friends of some team
members.
• For the food part, we estimated the amount of food/
drink before the event according to the number of
confirmation we received from participants.
• The awards we bought are strictly controlled by the
budget we made before the event.
The project has very few outstanding issues that need
to be processed. To set the route of race properly and
feasibly may be the most outstanding issue during the
whole process, which was resolved by team members
traveling through all the listed attractions in the CBD and
calculating the estimated time of the whole race.
3.3 Risk Management
• To mitigate the risk of not achieving the target level, a
well thought out strategy was developed and we also
ask for Alison help us to post the advertisement on the
orientation e-Planner and create an event in the PG
booking system. We also posted some advertisement
in Caulfield campus
• To ensure the safety issue and avoid the dehydration
situation, we allocated one volunteer (supervisor) to
each group. All supervisors were responsible to monitor
the whole process in terms of providing the safety
instructions and water.
• The most important segment to ensure the project ran
smoothly was to reach consensus about all the details
within the group and to establish a thoughtful plan,
especially the budget which could help us to control
expenditures.
• In order to guarantee enough participants on the race
day, we sent confirmation massages through texts and
emails according to the name list retrieved from the PG
booking system.
• We also chose to purchase refreshments and drinks on
the day of race and double-checked the expiry dates to
make sure that we got the freshest food.
First of all, we all agreed to have face-to-face meeting at
regular intervals to discuss and solve the problems we
encountered. In addition, we communicate through group
emails to share updated information and progress.
Other channels of communication that we used included:
• Mobile phones (calls and SMS)
• Facebook
• Wechat and Whatsapp
Management
Students
• Every new student participant has been allocated to a
team and each team has a senior student volunteer to
guide them through during the event. This created a
sense of belonging for each student.
• We kept a friendly and fun tone when we communicated
with students. Also, when they were waiting for food and
briefing, we ran culture ice-berg sessions to encourage
students to make friends with each others.
Project Management
• Weheldweeklymeetingwithteammembersandallocate
job responsibilities for each member
• We created a project plan, advertising plan and catering
plan for the project
• Team leader keep regular communication with Ali
Richardson, the manager of the PAL Program

28
3.7 Lessons Learned
Which activities and processes worked well?
• Catering was very successful. We provided sufficient
refreshment as breakfast and light lunch for all student
participants and volunteers. We provided water and
snack for participants to carry during the event to
avoid dehydration and hunger occurred. Therefore,
food is the king!
• Project plan are well structured and followed to make
sure the project ran smoothly.
Which could have been improved, and how?
Planning
Planning should be conducted as specific as possible.
We did well in the event schedule, but not very well in the
promotion plan, as we did not have a clear plan on timeline
finishing artwork and advertising distribution etc.
Time management
As postgraduates, team members have commitment to
study or work. This makes a challenge for all team members
to allocate much time on the project. Some members were
not able to attend regular meeting as they are working or in
overseas. Thus, we need to improve for next time.
Communication gap
We have the project manager communicate with the faculty
(Alison), and we communicate in the regular meetings and
emails. However, there is communication gap between
team members and Alison. Next time, every team member
should be kept in the loop in all important conversation with
the faculty.
Teamwork and Leadership
Being able to work independently is definitely a talent, but
encourage team members and participants to move on the
same pace is challenging. We should consider thoroughly
and also stand in other’s shoes to see how we can allocate
tasks that suit everyone’s strength and capability, and how
we can work in a same pace with a positive attitude.
The post project tasks are not much planned. But after the
event, we had a celebration party, which to deliver the prizes
and also provided another chance to participants to catch
up with other students.
In terms of measurement for the event, most of objectives
have been met. Every participant has enjoyed the events
and made a lot of friends.
3.9 Project Closure
Recommendations
The project is considered to be a successful one although
there was a communication gap between team members
andtheprojectsponsor(Alison),therewereregularmeetings
and sufficient communication in the team to make sure the
project ran smoothly.
Planning and job allocation
• Jobs and tasks have been allocated to each member
according to each one’s strength, so that there was
definitely synergy effect in the team.
• Mostoftaskshavebeencompletedontimeasscheduled
Member’s performance
• Although it is not easy for PG students to allocate much
time for the project, but every member has made time
as possible as she/he can. (ie. Regular meeting during
weekend, discussion through emails, discussion on
social media etc.)
• Everyone worked with a can-do attitude and was willing
to seek help if there was difficulty
Problem identification and solving
• When we have identified that there is communication
gap between team members and the project sponsor,
everyone was very active to solve the problem. (ie. Team
members suggested to cc everyone in the emails with
project sponsor. Team members took over project
leader’s role when project leader was in overseas.)
Participants’ satisfaction
• The event went very smoothly and on schedule. Every
participant and volunteer expressed they were very
happy to participate the event and got familiar with the
geography in the Melbourne CBD.

29
The lessons learned in this project are going to be highly
useful in our future career. Some of the Employability
skills are highlighted:
Teamwork and Communication:
This is a 5-member project, which needs us to
communicate and cooperate with each other through
the whole process. In the future career, the employer
would more likely to appreciate a team player rather
than a loner with the same competency.
Delegation of responsibilities
In our run of the project, we have clear delegation of
responsibilities. The assignment of tasks was according
to each member’s preferences and strengths. For
example, Maya is majoring in Human Resource and she
was responsible to keep all of us in touch and divide
tasks into individuals; Cara is more outgoing and she
was responsible for the marketing; Olivia is articulate so
she was in charge of the communication with participants
and volunteers; Shaffa is economical-minded and he
was in charge of budgeting and purchasing; Cissy is
more artistic so she was responsible for the material
designing. The future employer would expect a leader
to know clearly what their subordinates are good at and
willing to do, therefore delegate the responsibilities to
individuals in the most efficient way.
Time management
Every task in every work should have a deadline as
employers expect their employee to be efficient to
achieve the goals. A person can handle the time
pressure and still deliver high quality work performance
would be appreciated and more likely to be promoted
in the work. Our members in this project enhanced time
management by successfully running the project when
having heavy study and work load at the same time.
5. ACKNOWLEDGEMENTS
Thank you section
There are a few we would like to acknowledge for
assisting us with our project. Without their assistance,
we could not have got to this stage.
Alison Richardson – PAL Manager
First of all, Alison Richardson is the one who gave us
the most guidance and support. When we encountered
problems in our weekly meetings, Maya would email Ali
for advice. Sometimes she provided us answers, and
sometimes she gave us a direction to come up with
better solution. Also she kept “pushing” us to proceed
our project via the Project Report, and “pushing” us to
better outcome through her advice.
Volunteers
Secondly, we had 10 volunteers on the event day,
who helped us a lot to run the race, like guiding the
participants and keeping their safety. We understand that
as a 5-member project, it is difficult to keep everything
organized when we expect a more than 30 participants
event. Therefore, thanks to these volunteers, we could
carry out this fun race as the way we planed.

30
Prepared By:
Jiaqi Ma (Maya) (Team leader)
Lin zhu (Cara) (Team member)
Yuxi Shi (Cissy) (Team member)
Shaffa Hussain (Team member)
Yitong Kong (Olivia) (Team member)
Approval Date:
5th October 2014
Approved By:
Lin zhu (Cara)
Yuxi Shi (Cissy)
Shaffa Hussain
Yitong Kong (Olivia)

31
PROJECT NAME:
Monash
Egg-Sta-Sea
PROJECT DELIVERY DATE: 22nd April 2014
PAL Leaders Program – Monash Egg-Sta-Sea
Wai Yan Winnie Cheung Photographer, Staff Liaison,
Aquarium Guide
Adrian Joseph Crosland Finance Officer External
Liaison
James Dew-Griffin Team Leader
(Clarice) Yee Sim Tan PR Officer Aquarium Guide
(Phoebe) Hsu Ting Tay Clubs Liaison Aquarium Guide
Adam Charles Trucano Marketing Officer Aquarium
Guide

32
Monash Egg-sta-sea was held on the 22nd April 2014
and located, principally, in the Melbourne CBD. The
event consisted of a tour of the Melbourne Aquarium,
an Easter egg hunt at the Domain Tunnel park, and a
barbeque lunch nearby on the banks of the Yarra river.
Attendance was open to students of the Business and
Economics Faculty; a total of 30 participated on the day
with six PAL Leaders volunteering to run the event.
Aim
The aim of the event was to foster student to student
and student to community engagement and provide
an enjoyable experience for students during the Easter
break of Semester One.
Target
Attendance targets for the event were set at a minimum
of 20 based on previous performance of PAL Leaders’
projects for 2013 and 2012. Maximum numbers for
registration were set at 40. This limit was reached in the
lead up to the event but 25% of those registered did not
attend on the day.
and Best Practices
Project Highlights:
• Participants were generally satisfied. Students
expressed that they enjoyed the aquarium tour
because they have never been there before due to
cost and that their friends didn’t want to go.
• Everyones dietary requirements were met due to
careful and considered planning of food shopping
list. We had sufficient amounts of food and drinks.
• PAL leaders actively engaged in interactions with
students and also facilitated the introductions and
interactions among students, acquainting them with
each other
• Egg hunt was a good novelty and was certainly one
of the main reasons for people attending
Best Practices:
• Adhered to OHS and Food Safety Procedures
• Efficiently planned and executed said plan.
• Advertising material was visually appealing
• Using business and economics lectures to market
• Extensive use of communication networks (Facebook,
Lecture shout outs, my.monash portal, W.O.M.)
• Maximised economies with supplies.
Monash Egg-sta-sea is being closed as the event has
been held and all outstanding tasks related to the event
have now been completed.
Project objectives and deliverables have been met.

33
Performance
During Project Management Skills Workshop 1 the key
objectives of fostering student to student and student to
community engagement were identified.
Originally these were to be achieved through a trivia night
event however subsequent meetings of the organising
committee resolved to revise the project to something
less complex and more achievable.
Further brainstorming led to the idea of an animal event
plus barbeque with recreational sporting activities. In
order to differentiate from PAL’s the Faculty’s previous
excursions to Healesville Sanctuary and the Melbourne
Zoo, the Melbourne Aquarium was chosen as the key
attraction.
The project goals were ultimately achieved. The day
featured a range of BusEco students interacting and
enjoying themselves thus meeting the aim of student
to student engagement. Moreover many students were
able to navigate throughout the city of Melbourne. For
this reason, students were able to obtain a greater
understanding of the city and therefore meet the aim
of student to community engagement. Further to this
second goal, it should be noted that the remaining funds
of the event were donated to UNICEF. We managed
our budget effectively and efficiently, by balancing the
amount of income and expenses and thus were able to
fulfil this criteria.
Primary success criteria were quantitative, measured by
attendance on the day and registration numbers as a proxy
for public interest. Minimum attendance and registration
was set at 20 students. A maximum of 40 registrations
were available in the lead up to the event, a ceiling that
was met, and 30 students attended on the day. Primary
criteria were therefore met.
Secondary success criteria were qualitative, related to
the delivery of the event and the participants’ enjoyment
of it. Whilst this is harder to measure, the aquarium tour,
barbeque, and egg hunt were all delivered. Students’
reactions during and comments after the event suggest
that there was an overall positive level of satisfaction with
the event.
Performance
Prior to event day the major milestones were related to the
production of advertising material, creating a Facebook
Event, lecture shout outs, opening registration, finalising
attendance and then emailing confirmations to all students
registered. These were all delivered at slightly later dates
than anticipated due to last minute price confirmations with
the Faculty.
On the event day the major milestones were registering
people, beginning the tour, purchasing supplies whilst the
tour was underway, leading our students to the location of
the barbeque, holding the barbeque, and running the egg
hunt. All were achieved slightly behind schedule due to
atrociousweatherconditionsinthemorningandlatearrivals.
After the event day, the major milestones were primarily
administrative in nature such as the finalisation of finances,
reports, and photographs of the event day. This project
closure report represents the final stage in this process.

34
The schedule of Monash Egg-sta-sea had four overarching
phases: development, marketing, finalisation, and the
event day delivery. Development was planned to take
place for the first two to three weeks of semester one in
which all the committee would investigate and organise
each of their respective responsibilities. Marketing was to
take place after development once advertising material
had been produced and run until the event day. In this
period, students were to be reached on as many mediums
as possible to promote the event. Finalisation was to take
place in the week prior to the event day. Registrations were
tocloseduringthisperiod.Prospectiveattendeeswerealso
contacted to detail the event plan and requirements. The
event was then held on the Tuesday of the mid semester
break, the day after Easter Monday.
Control processes focused on committee meetings to
identify agenda and extensive use of a Facebook Group
and Google Drive to update each other and liaise. Regular
meetings were difficult due to the busy schedules of
committee members.
None taken as no serious issues arose.
Managing Project:
Schedule proved to be ambitious due to the complexity
of the development phase. The time requirements of
coordinating should not be underestimated. However after
this initial setback the schedule was largely maintained.
Project Budget Overview:
(from the committee’s perspective, not Faculty’s)
Revenue $ $
Aquarium Ticket Subsidisation 1:1
@ $12p/p
408.00
(30 Students + 4 Volunteers @ $12)
Ticket Price / Cash Received
$15p/p
540.00
Total Revenue 948.00
Expenses
Food
BBQ Food 216.90
Extra Bread 8.40 225.30
Chocolate
Chocolate from Woolworths 26.00
Chocolate from Aldi 20.35 46.35
Pamphlet Design 20.00
Aquarium Tickets @ $12p/p 408.00
Total Expenses 699.65
Remainder donated to UNICEF 248.35
2.PROJECTPERFORMANCE(cont)
Monash Egg-Sta-Sea
An event to reel you in!
April 22 2014
Melbourne City
BusEco PAL
Leaders Program
Contact
Monash.Egg-sta-sea@gmail.com

35
Prior to event day, the only resources utilised were the
pamphlets for Monash Egg-sta-sea. Once designed,
these were printed at no cost to the committee and
handed out to students at lecture shout outs. It was
the responsibility of the Marketing Officer to see that
the pamphlets were designed, printed, and handed out
to other committee members rostered on for lecture
shout outs. One committee member sourced their
own chocolate eggs to hand out at lecture shout outs.
The costs associated with this were not included due
to the majority of eggs being consumed outside the
requirements for the project.
For the event day itself, it was determined that, as much
as possible, resources required for the event would
be purchased with funds collected on the day. This
represents a trade-off between receiving payment before
the event (thus reducing the chance of subsequent
nonattendance) and payment on the event day (thus
reducing the chance of over or under spending on
resources as numbers are certain). Future versions of
this event will need to determine their own best strategy.
Payment prior to the event would be desirable if an online
payment system can be arranged with the University.
Chocolate was an exception to rule of purchasing after
payments were received. Before the start of the event, the
Team Leader investigated local shops and found stocks
of discount Easter eggs were surprisingly low the day
after Easter Monday. Not wishing to risk an undersupply
of eggs, the committee member purchased chocolate
supplies at nearby shops and was reimbursed later.
Notwithstanding this, all consumables were purchased,
somewhat hurriedly, while participants were in the
Aquarium. Extra bread was purchased during the event
by the Finance Officer. The Team Leader also wishes to
emphasise through his mea culpa of estimation that future
events can never have too much bread for a barbeque.
Nonconsumables such as cooking utensils, cameras,
and small consumable items like oil were brought by
committee members. Games were also brought for
backup entertainment on the day
Left over reusable items like plastic plates, napkins, etc,
were donated to other teams for use in their projects.
If this event were to be run again in 2015 or beyond, the
project knowledge of this report should be of use to future
PAL Leaders.
No outstanding issues with completion of this report.
3.3 Risk Management
Major project risks surrounded obvious challenges such
as food safety and participant’s safety on the day. Food
risks were mitigated by ensuring committee members
responsible for cooking had food handling certificates and
an understanding of food safety. Other risks were mitigated
through common sense precautions such as monitoring
participants during road crossings, ensuring participants
had committee members’ numbers, etc.
A Risk Assessment Sheet was provided by the faculty to
be filled in and submitted. The exercise proved useful in
predicting and taking steps mediate risks. It is worth noting
that sourcing a first aid kit was not possible.
Outstanding Project Risks:
No outstanding risks applicable.

36
Prior to event day, the primary quality management took
place with the advertising pamphlets. The Marketing Officer
was responsible for producing a high quality pamphlet
that could then be printed for distribution subject to wider
committee approval. Once produced, the pdf of the
pamphlet could also be ripped so that images could be
used on other mediums. Control management was done
through constant communication between committee
members and the Marketing Officer’s capabilities.
On the event day itself, quality control primarily focused
on the tour, barbeque, and hunt. Utilising the professional
services of the Melbourne Aquarium was meant to ensure
quality with the tour. Appropriate purchasing decisions
were used to maintain the quality of the barbeque and
hunt. The committee members charged with purchasing
the supplies tried to seek quality where possible,
avoiding food items that, while cheap, were potentially
of lower quality and would detract from the experience.
The location for the barbeque and hunt was also chosen
based on aesthetic and quality criteria.
In addition to these measures, committee members also
tried to maintain the quality of the experience by running the
event in a friendly and amicable manner.
It should also be noted that weather is undoubtedly a factor
in the quality to any outdoor event and Monash Egg-sta-sea
was no exception. Sadly the weather that day proved to be
much less than ideal. Nonetheless participants seemed to
enjoy themselves though future events such as this should
be wary or Melbourne’s erratic climate.
Communicationbeganwithfirstworkshopandtheformation
of the committee. Before the start of the teaching period in
Semester 1 the committee met again to finalise the project
plan and divide responsibilities. Thereafter communication
primarily took place via a Facebook Group and meetings
where the schedules of committee members permitted. A
Google Drive folder was also created to allow all members
to work on documents in tandem. Facebook proved to be
invaluable to members.
Management
Customer expectations are difficult to both monitor and
manage.
Nonetheless the pamphlet and associated materials
formed the base of boosting customer expectations about
the event by providing high quality advertising featuring
the logo of the PAL Leaders program. At the same time
customer expectations are tempered by the fact that such
project events are student run and expectations should
be reflect that.
Responses on and after the day suggest that participants
enjoyed themselves and that the project was a success
3.7 Lessons Learned
What worked well:
• Egg hunt proved to be very enjoyable
• Starting early (before semester in the committee’s case)
gave a large advantage over other teams
What can be improved:
• Make sure that there are definite lines of communication
between team members
• Buy more bread for barbeques
• Understand financial arrangements with the Faculty and
arrange as soon as possible
• Be prepared for lecture shout outs and train if not
confident
• Recognise that a Facebook is not enough and not
a barometer of interest, registration numbers on the
booking system are.
• Consider travel distances between sites a bit more
• Have processes in place to ensure that students can be
easily contacted and communicated with.

37
Monash Egg-sta-sea has allowed committee members
to enhance their skills in the following area:
• Project planning and delivery: The project planning
itself was an innovation in the sense that we combined
a visit to the aquarium (structured activity) with an
Easter-Egg-Hunt/BBQ (socialising activity)
• Teamwork: Leveraging existing skills of Team
Members in project planning phase and allowing
expansion/development in project execution phase
• Negotiation: Negotiate a mutually agreeable level of
subsidy between faculty and group, involving frequent
productive meetings
• Problem solving: On the day we faced sudden and
unexpected problems (such as lost participants)
so we had to make decisions on the spot and new
arrangements to remedy it.
• Customer service: We utilised our volunteers’ labour
to both manage participants administratively on the
morning whilst at the same time engaging them
personally to ensure an enjoyable start to the day.
• Communication:Veryopenandefficientcommunication
channels; very easy for customers to approach
• Leadership: Distributed leadership structure where
all members engaged with their role effectively and
also had an effective decision making structures
(democratic process for large decisions)
• Time management: Due to the time-poor nature
of volunteers we had allocate face-to-face time
efficiently and otherwise engage in alternative means
of communication
• Technology: Maximising returns from all electronic
mediums + learning to transfer information across
mediums
5. ACKNOWLEDGEMENTS
Thank you section
Monash Egg-sta-sea would like to acknowledge those who supported this great event:
Prepared By:
James Dew-Griffin
Approval Date:
29th Septemberr 2014
Approved By:
Wai Yan Winnie Wheung
Adrian Joseph Crosland
Yee Sim Tan
Hsu Ting Tay
Adam Charles Trucano
• The Dean – Professor Colm Kearney
• Alison Richardson
• Gary Ryan
• Faculty of Business and Economics
• The Melbourne Aquarium
• PAL Leaders
• UNICEF
• Attendees

38
Apple Wang Team Leader
Jenny Lynn Serquiña Deputy Team Leader
Tammy Huynh Promotion Manager
Linda Nguyen Volunteer Manager
Xiaonan Ren Game Manager
Brendan Linke Prize Manager
PROJECT NAME:
Monash
Gone Wild
PAL Leaders Program – Monash Gone Wild

39
The P.A.L leadership program required participants to
complete a group project benefitting other students. The
initial plan for the project was rather ambitious, stretching
across the entire semester. Through two workshops and
several team meetings, we narrowed the scope down to
a single day fun game event; which involved team work
and competing against other students in games that
required individuals to utilise different set of skills.
Original Goals
• Enabling first year students to meet a range of other
students with whom they could remain friends in the
future, hence widening their network and making
their time at Monash more enjoyable;
• Providing an opportunity for students to work in a
team, therefore, enhancing team-working skills;
• Developing communication skills over the course of the
day, as students were to be put in a situations where
they were forced to work towards a common goal;
• Offering a unique opportunity to develop event manage-
ment, time management, resource management, team
work and communication skills;
• Establishing a fun game event within the budget and
fulfilling goals set above.
and Best Practices
ACHIEVED GOALS SET WITHIN GIVEN BUDGET
GREAT FUN FOR EVERYONE
Best Practices:
The project process involved 3 key practices which
enabled it to be completed successfully:
• Planning: Project planning started approximately six
months before the project due date. This allowed the
group time to formulate ideas and how to implement
them.
• Communication: The team met regularly to discuss
project outcomes and for honest feedback about
methodology.
• Reporting progress: Reports on the status of the
project were made to the project’s sponsor every
2 months. This ensured we kept on track with the
project objectives and that we maintained a realistic
project vision in terms of achievability.
The project is being closed because it has been
completed. The intention of the project was to create
a one-day event, which occurred on the 6th of August,
2014. Goals and objectives set initially have been met
and all participants had a great time and got the most
out of it, particularly the friendships they gained from
this event.

40PAL Leaders Program – Monash Gone Wild
Performance
We aimed to enrich the first year students experience
by providing ‘ice-breaker’ activities, and “Monash
Gone Wild” has successfully achieved this purpose. To
monitor performance, we prepared feedback forms for
participants to complete after the activities. There was
feedback from 40 participants, with an average rating
of 9.03 for our game activities, an average rating of 8.66
for our networking component, and an average rating 0f
8.70 for our prize give-aways.
Many participants enjoyed the events and stated that
our event was “fun” in the feedback forms. Others
commented that they “really enjoyed the event” and that
they were “looking forward to more events [like Monash
Gone Wild]”.
Our purpose was to also help participants connect with
each other. We observed that participants made friends
and shared contact information with each other after this
event. One of our participants stated that “it was really nice
to meet new friends here. Thanks” in the feedback form.
We aimed to work collaboratively as a team to ensure
that the project would be delivered successfully. We
constantly cooperated with each other during the
planning and delivery phase. There were no conflicts at
all as we focused on “solutions” instead of “concerns”.
We met this objective and successfully completed the
tasks allocated to us.
Success Criteria
• 80 attendees
• Spending within $500
• Participants highly satisfied with their experience
• Volunteers praised the event
• Leaders gained valuable experience
• Our sponsor (Alison) is pleased with overall result
However, not all of the criteria were achieved, with
attendance slightly less than the expectation. We put
this down to two reasons. Firstly, without the registration
system, we did not have a good plan to attract campus
students. Secondly, our event was held during the teaching
period, so some students had classes and the 3 hour
game section was quite long for them.
Apart from this, our event was quite success and achieved
90% of performance goals.
Performance
Nearly all the deliverables were achieved with high quality
and customer acceptance, which is clearly reflected in the
participants’ feedback.
However, after the event, our communication strategy
was not implemented very well. The major reason was
due to the fact that we tried to make our event perfect and
attempted to cover everything, but in reality, that was very
hard to achieve.
If we had the opportunity to take on the project a second
time, we would increase the integration rate of the overall
project which would mean participants getting a complete
experience during the 3 hours.
To sum up, our event achieved the expected effect.
All participants were divided into 4 teams, which were
named 1, 2, 3 and 4. Final rankings were: Team 4, Team 2,
Team 1 and Team 3.
Prize distribution
Team 4: 10 Extended Power Banks
Team 2: 9 Thumb Drives
Team 1: 10 Movie Tickets
Team 3: Books
Volunteers: Coffee Cups
The rest of the prizes were distributed as lucky draw prizes.

MEETING DATE DISCUSSION
Briefing 19th April 2014 • Project identification
workshop
Meeting 1 25th April 2014 •Idea generation and
feasibility discussion
• Discuss event theme and
finalise key concept
Meeting 2 15th May 2014 • Discuss timeline
• Game identification
• Facebook page creation
• Poster design
Meeting 3 30th May 2014 • Game items identification
• Venue booking
• Poster revision and
approval
• Equipment sourcing
Meeting 4 15th June 2014 • Prize identification
• Equipment booking (PA
set and power supply)
Meeting 5 30th June 2014 • Prize purchase
• Game items purchase
Meeting 6 20th July 2014 • Volunteer recruitment
• Registration follow up and
control
Meeting 7 25th July 2014 • Even running sheet
creation
Meeting 8 3rd August 2014 • Volunteer briefing
• Event rehearsal
• Familiarise timeline
Event Day 6th August 2014 • 11am, all arrived
• 11am - 1pm, setting up
• 1pm – 4pm, event taking
place
• 4pm – 4:30pm, pack up
There was not any major correction on our process, we
strictly followed the plan and made small adjustments
accordingly, such as:
• When someone was away, the others took more
responsibility to keep the schedule on track;
• Removed initial scheduled lunch plan as we realised
that there was not sufficient funding; and there was not
enough manpower to support execution;
• Initial timing was set from 11am - 3pm, due to lunch
cancelation, we rescheduled the time to 1pm to 4pm.
Best Practices
The project process involved 3 key practices which
enabled it to be completed successfully:
• Planning: Project planning started approximately six
months before the project due date. This allowed the
group time to formulate ideas and how to implement
them.
• Communication: The team met regularly to discuss
project outcomes and for honest feedback about
methodology.
• Reporting Progress: Reports on the status of the project
were made to the project’s sponsor every 2 months. This
ensured we kept on track with the project objectives and
that we maintained a realistic project vision in terms of
achievability.
2.PROJECTPERFORMANCE (cont)
Individual completed assigned tasks
as requested. Sent reminder emails
and WhatsApp messages
Rule of thumb: strictly follow initial plan,
do not give up and do not make
any excuses unless there are
reasonable grounds
Vice-captain and captain kept a close
eye to follow up on task status and assist
whenever necessary
Strategically adjust and adapt accordingly.
It was common that someone could not
make a particular meeting, we still carried
out the meeting without interruption and
updated others individually

Initial Budget: $500 Actual Spending: $480
ITEM PRICE QTY TOTAL SUPPLY CATEGORY
Comsol Power Bank $19.99 10 $199.90 Officeworks Prize
Coloured Tape $9.16 1 $9.16 Officeworks Game Item
Water $8.00 4 $32.00 Officeworks Beverage
Self-adhesive Label $6.99 1 $6.99 Officeworks Stationary
Smiley Face Sticker $3.97 1 $3.97 Officeworks Stationary
Name Tags $5.98 1 $5.98 Officeworks Stationary
Scotch Tape $2.00 2 $4.00 Officeworks Stationary
Water Cups $2.00 1 $2.00 Officeworks Prize
Whistles $1.00 6 $6.00 Kmart Game Item
Rope $7.00 1 $7.00 Bunnings Game Item
String $3.00 1 $3.00 Bunnings Game Item
Music System $10.00 3 $50.00 MONSU Event Item
Electricity Supply $10.00 3 $30.00 MONSU Event Item
Tables and Chairs $10.00 3 $30.00 MONSU Event Item
Movie Tickets $9.00 10 $90.00 Ali Prize
Scoreboard and Chairs $0.00 1 $0.00 BEIMS request Game Item
TOTAL $480.00
Special Support from Ali
ITEM QTY
Books 12
Coffee Cups 9
USB 6
Monash Pens $3.97
TOTAL 35
Self-Supplied Items
ITEM PRICE QTY TOTAL SUPPLY
Rope $7.00 1 $7.00 Officeworks
Ping Pong Balls $0.00 1 $0.00 Officeworks
Carton Boxes $0.00 24 $0.00 Officeworks
Chopsticks $0.00 24 $0.00 Officeworks
Wigs $10.00 6 $60.00 Officeworks
Basketballs $0.00 12 $0.00 Officeworks
Scissors $0.00 8 $0.00 Officeworks
Rulers $0.00 2 $0.00 Officeworks
TOTAL $67.00
2.PROJECTPERFORMANCE (cont)

Initial Resources Supply
1. Sponsored by Ali
2. BEIMS request
3. Purchased from Officework, Kmart Bunnings
4. Self-Supplied
5. Hired from MONSU
The resource needs changed as a result of the addition
of games throughout the planning process. The costs
that were associated with hiring equipment such as the
sound system and microphone were identified early
in the process, however the smaller costs concerning
games were identified later.
These included: ping pong balls, carton boxes, strings,
newspapers, spaghetti, mash marrow etc. There was
no hassle in managing this, as Jenny and Apple were
assigned to purchase the items on their way to the
campus.
There was not a great deal of tangible resources to be
transferred to other projects. The team did, however,
have extra water bottles and other leftover items listed
on the table on the next page which were returned or
donated to the PAL team.
ITEM QTY
Water 20
Whistles 2
Coloured Tape 3
Pink Scotch Tape 1
Air Horn 1
Coloured Wigs 5
Bucket 1
Rope 2
Name Tags 5
TOTAL 40
A future group of Leaders could certainly run a similar
event in coming years, and in fact, the feedback
from the event participants indicated this would be a
desirable scenario. In terms of capturing the intellectual
property, we have listed items below that might be a
useful reference for others.
• No particular outstanding issue need to be addressed
except the closure report.
• All borrowed items were returned by Apple;
• A ‘Thank you’ email was sent to all volunteers by Linda;
• Event photos were uploaded by Linda;
• Feedback was consolidated and summarised by
Brendan;
• The project report timeline was completed as follows:
• 30th Aug 2014 First draft of closure report
• 10th Sep 2014 Second draft of closure report
• 20th Sep 2014 Final report
• 25th Sep 2014 Submission
Intellectual
Property
Timeline
Feedback Forms
Meeting Minutes
Cost and Prize List
To-Do List
Game Rules
Event Running Sheet
Quiz

44
3.3 Risk Management
One of the main risks we were facing while planning
for our event was the chance of unfavourable weather
conditions.EvenwhenwewenttocheckontheAustralian
Government – Bureau of Meteorology website, there
was still uncertainty as Melbourne weather cannot be
predicted well in advance. Being winter at the time, our
group came up with a Plan B – indoor activities (some
of the games had been changed to fit in with sports
centre), in case it rained or was too windy. Fortunately, it
was sunny with a bit of wind so we stuck to our original
plan and had much enjoyment with outdoors activities.
Another possible risk was health and safety for both our
team members and participants. Since we designed
our games to be high-involvement, in the registration
form we reminded everyone to wear warm and
comfortable clothes. We also advised girls that it was
not recommended to wear skirts. Our team wanted to
make sure that everyone had some food/beverages
during event time and one of our volunteers had made
a large quantity of healthy cookies which were delicious
and ensured participants could satisfy their hunger and
at the same time still have fun.
Due to the large number of people registered for the
event, team members alone would not have been able
to deliver the event without assistance, so we decided
to seek at least ten volunteers in order to assure the
best outcomes for event. Thanks to volunteer’s efforts,
we were able to perform our best on event day and are
proud of what we have achieved.
At the end of project, there were no outstanding risks.
• We ensured that the objectives of our project were
linked to the needs and expectations of commencing
students. We aimed to provide them with enjoyable
‘icebreaker’ activities, opportunities to make new
friends, develop communication and teamwork skills
during the activities, and a pleasant and welcoming
experience to Monash University.
• We planned the running of the day thoroughly and
carefully, and considered all possible faults that could
have arisen such as a larger volume of participants than
expected/less than expected which could have affected
the team numbers and the scoring system of the games
and left us short on prizes to give away. Then we came
up with alternative solutions to the issues. This ensured
a quality project would be delivered.
• Wecreatedaback-upplanincaseunexpectedconditions
occurred such as the change of weather on the day
of our event. In this case, we booked an indoor hall to
conduct the activities of our event if it rained on the day.
We checked the weather forecast beforehand to allow
sufficient time for cancellation of the indoor booking.
• We monitored the progress of our plans for the event, and
we submitted our plans to Ali well beforehand. During
the planning phase of our ‘Monash Gone Wild’ event,
we updated Ali with issues and actions to be taken. We
sought feedback from Ali, and utilised the feedback.
The main promotional resource we utilised was the
Event Flyer and poster. We ensured all members in
our team proof-read the contents of the event flyer and
poster created by the promotional manager to make
sure there were no spelling errors and made sure that
team members were satisfied with the final copy. Finally,
we submitted this to Ali for her revision of our work and
suggestions for improvements or changes.
The project communication process was divided into:
Planning phase
We constantly collaborated with each other via email,
google docs (to share our working files), mobile, and
regular team meetings throughout this project.
Implementing phase
Weattemptedtotapintoallpromotionchannelsavailable
to us. We utilised social media including Facebook to
attract participants to the event, and posted our event
into MPA and BusEco, PAL, and on team members’
Facebook pages. However, this option of promotion
wasn’t that successful as we only attracted 27 guests
who clicked “Going”.
We utilised Monash’s booking system assisted by a
supervisor. This channel of promotion was successful as
most of our participants attended this event registered
through the Monash Booking System.
Monitoring and reviewing phases
We successfully delivered the ‘ice-breaker’ activities to
first year students.
Revision of the project (team project report).

45
Management
Internal Customers
• PAL Project Manager: Alison Richardson
• Team members
External customers
• Volunteers • Participants
• Resources supplier: MONSU, Equipment Department
Sports Centre
CUSTOMER EXPECTATIONS
Alison Richardson
• Submit project report on a timely basis
• Read PAL newsletter thoroughly and book
events in advance to avoid disappointment
• Ask for advice and instruction if unsure what
to do, don’t make uncertain assumptions
• Smart budget management: being creative
and resourceful
Team Members
• Identify individual roles and responsibilities
• Building a team that allows open
communication and creative thinking
• Trust and respect each other
• Respond to team member’s enquiry on a
timely manner
• Attend meetings on time and submit
individual tasks on time with a high standard
Volunteers
• Assign an individual member to manage
the team to avoid misguided or insufficient
communication
• Give instructions clearly
• Identify each volunteer’s role explicitly
• Have all information printed out and ready
for them to read
• Pre and post email to acknowledge their
contribution
• Small appreciation: Monash Coffee Cup
Participants
• Event promotion to be available on various
channels
• Pre and post event reminders and
appreciation
• Event start and finish according to schedule
• Attractive prizes
• Fun games and additional value of
networking
• Score games fairly and distribute prizes
accurately
Resources Supplier
• Be specific on requests
• Take good care of items borrowed or hired
• Return on time in the same condition as
initially borrowed
• Settle payments on time if there are any
3.7 Lesson Learned
Planning and organising
• Picked a specific date for our event and ensured
every team member was free on that day.
• Agendas were sent to every team member a day
before each meeting which allowed everyone to
raise any issues or prepare what they will be asked in
meeting. The meeting minutes were then sent straight
away to everyone after closing out the meeting.
• Took registrations using the BusEco Registration
System, to have a formal way of knowing the number
of expected attendees.
• Every team member was allocated tasks and roles
and had clarifications made clear.
Team work
• Every team member had a specific position in the
project based on their preferences and strengths.
• As we are a diverse group, everyone was very
respectful to each other’s culture, working style and
personal traits.
• Even though some members had part-time jobs or
other assessments, they still committed to putting in
100% effort towards the project.
Time management
• Meeting dates were set on days that everyone was
free and usually closed out after two hours to ensure
people had enough personal time.
• To be effective, most of the time, team members
worked collaboratively and contributed ideas and
listened carefully to other member’s opinions.
• Different ideas among members allowed us to be
more creative and gave us an opportunity to learn
more about each other.
Marketing
• For time and cost saving reasons, we promoted our
event mainly by word-of-mouth, Facebook and email.
• Word-of-mouth was our main strategy as team
members passed out flyers during orientation week
and delivered an elevator pitch about ‘Monash Gone
Wild’ with passion.
Leadership
• It was not just the team leader who was involved in
decision making and the decision making process.
Every team member took leadership in their allocated
tasks they were in charge of such as volunteers,
promotion, prizes and games.
• Motivated and influenced others by interacting with
both Monash Undergrad and Postgrad through
a Faculty Networking session to help them with
academic resources.

46
3.9 Project Closure
Recommendations
To Future Leaders
• Organising and executing a successful project
requires numerous team meetings. Selecting team
members is one of the first and most crucial part of
this team project. Check their availability and workload
to have an idea how likely they are going to contribute
their most to the project.
• Commitment, Cooperation and Communication are
the 3 Cs that need to be kept in mind for all leaders.
• Value every member’s opinion and respect one
another to encourage a broader view and contribution.
Project
• Select a project that members are passionate about
in order to keep everyone excited and engaged. It is
important that everyone enjoys the whole process
of organising the project up until the execution day
rather than just fulfilling an obligation or requirement.
• Start early, organise meetings, set up a timeline and
deadline.
• Be creative and flexible yet simple enough to execute.
• Identify all possible uncertainties and create
contingency plans; be prepared for unexpected
scenarios!
• Stick to a budget, finalise items before purchasing.
Planning and organizing
• We learned a great deal about planning skills right
from the beginning. Such as planning the number of
meetings required and timelines.
• Plan what games to host are and what resources are
required for those games.
• Identify who is in charge of what, so we can always
keep the task on the right track.
• It is important to measure how one is in control of his
or her workload.
Teamwork
• Working in a team gives us an idea of how difficult
or challenging it might be when working with people
from a completely different background.
Time Management
• We learned how to map out steps, time frames and
resources required at a particular timeline for the
event (when to meet and where to meet).
• Determine important dates: such as event date and
time. Wednesday is when MONSU provides free lunch,
and 2nd week is still the beginning of the semester,
so students are yet to be fully committed to study and
remain open and flexible in attending our event.
• For leaders, they learnt a great deal on managing
other commitments: working, club and community
involvement, internship and overseas trips, etc.
• In today’s fast paced working environment, one
needs to know how to prioritise tasks. Being able to
meet deadlines and prompt attendance are important
factors when employer select candidates.
Marketing
• Not just marketing for the event, but also market
ourselves.
• The experience gained from marketing this event
provides us with an idea of what components/
aspects are needed to be taken into consideration
when organising an event.
Leadership
• Being able to initiate and step up is one of the top
competencies that most organisations look for in an
employee.
• Even for a non-managerial role, one will stand out
if he or she possesses competent skills in handling
crisis, conflicts, stress and taking on multiple tasks.
4. CONNECTIONTOEMPLOYABILITYSKILLSINYOURLESSONSLEARNEDSECTION

PAL Leaders Program 2014 - Student Development in Action!

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