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“We Hired A Guy”
          Musings on the Mobile Marketing Opportunity for Publishers


                                          Borrell Online Advertising Conference
                                                                   New York City
                                                                  March 3rd 2011


Mobile Marketing Association                                                       1
World’s first global media trade group: Operations in
      APAC, LATAM, EMEA & North America
    750 members
    Big Tent approach: Marketers, Agencies, Publishers &
       Media Sellers, & Carriers/Aggregators

          Mission: To make Mobile Marketing an
       indispensible part of a marketer’s marketing mix




Mobile Marketing Association                                2
2 Decades Digital
        slide title
    Strategy Experience




Mobile Marketing Association
1. Mobile’s Time is Now (?)
    2. Insight from (Digital) History
    3. Value of a Mobile Local Future




Mobile Marketing Association            4
Mobile Marketing Association
Mobile is On
                     EVERYONE’s
                              Lips
Mobile Marketing Association         6
Mobile Marketing Association   7
“If your plans don’t include
     Mobile then your plans are not
               finished.”
    Wendy Clark
    SVP Integrated Marketing
    Coca Cola



Mobile Marketing Association          8
1.5 Billion Computers *
         But 1.8 Billion SmartPhones**
             & 5.5 Billion Cell Phones***

             The Power of ALL Consumers
                   being Connected
  * Forrester
  ** Modus Associates indicates by 2013
  *** International Telecommunication Union (ITU).
Mobile Marketing Association                         9
Spending                                                              Mean Percent
                    more                                                               Increase In 2011
                    75%                                                                    Mobile
                                                                                          Marketing
                                                                                          Spending:

                                                                                            59.1%




                                                                     Spending about the
                                                                           same
                                                                            18%
                      Don't know
                                                                                                    N = (55)
                         6%                        Spending less
                                                       1%                            Base: Total Answering

  Q13. How does your 2011 projected spending on mobile marketing compare with your 2010 spending?
  Q14. You indicated you will be spending more in 2011 on mobile marketing than in 2010. Please select the range
  that best represents the estimate for this increase.         Source: MMA & ANA, Sept/Oct 2010
Mobile Marketing Association                                                                                       10
And Gordon Himself Said…

            Almost 44% of small
            business owners say
            they are likely to try
            mobile advertising in
                    2011
Mobile Marketing Association         11
Ok, so Mobile is big deal.
     Got it.
     Consumers, marketers all
     aligned

                               But what’s it mean
Mobile Marketing Association
                                 to Local Media?    12
Destiny...is not a matter of chance,
               it is a matter of choice;
         it is not a thing to be waited for,
             it is a thing to be achieved

    William Jennings Bryan (1860 - 1925)
    US lawyer, orator, & politician




Mobile Marketing Association
I heard…

    Mobile is the
    Missing Piece to
    Local
                               Jamie Wells
                                 Microsoft

Mobile Marketing Association                 14
What Might be Mobile’s USP

    Personal
        Pervasive
           Proximity
Mobile Marketing Association     15
Mobile wins on:
        1.   Reach
        2.   Targeting
        3.   Engagement
        4.   Virality
        5.   Transaction


    Clearly, mobile is a better (Ad) mousetrap

    Source: Chetan Sharma, January 2011
Mobile Marketing Association                     16
Mobile is clearly becoming a new way people
        shop…[eBay has] nearly tripled mobile
      GMV (gross merchandise value) year-over-
         year to nearly $2 billion, with strong
          holiday shopping momentum in Q4.
    In 2011, we expect Mobile GMV to double to
                       $4 billion.
                           -
    John Donahoe, President & CEO
    eBay CQ4:10 Earnings Call


Mobile Marketing Association                      17
I’d also suggest

    Mobile is the
    Missing Link for
    Marketers
Mobile Marketing Association   18
Great, Got it.title
        slide Now What?




Mobile Marketing Association
Publishers’ Current Mobile Strategy


    “We Hired a
     Guy”
                               10 out of 10 publishers


Mobile Marketing Association                             20
slide title
           UGH! Now What?




Mobile Marketing Association
"If history repeats itself, and the
           unexpected always happens, how
          incapable must Man be of learning
                    from experience.“

    George Bernard Shaw
    Irish dramatist & socialist, 1856 - 1950




Mobile Marketing Association
1. You have to be in it to win it
    2. Assume responsibility for making it work
       (harder); focus on improving ad
       performance
    3. There are big opportunities out there
    4. It’s not your daddy’s (Digital) medium
    5. Innovation is hard; so get started (see #1)
    6. New Paradigm – Scale is Everything

Mobile Marketing Association                         23
Nearly 80% of businesses do not have a
     mobile presence




Mobile Marketing Association                 24
1. You have to be in it to win it
    2. Assume responsibility for making it
       work (harder); focus on improving
       ad performance
    3. There are big opportunities out there
    4. It’s not your daddy’s (Digital) medium
    5. Innovation is hard; so get started (see #1)
    6. New Paradigm – Scale is Everything

Mobile Marketing Association                         25
Donny Deutsch speaking to 500 Marketers in 2005…
     “We did a wonderful spot…on the Superbowl…
       for Mitsubishi Gallant...that stops at the end
         and [says] go to “seewhathappens.com.”
              We got about 600,000 clicks.
            Was that great or that not great?
     We told the client it was great, so it was great.”
                               [nervous laughter]

                      Deutsch is the 14 largest agency in the US

Mobile Marketing Association                                       26
Low        High
    1.   Cut out International impressions   18%   to    43%
    2.   Manage Frequency                    50%   to    70%
    3.   Capitalize on Time of Day/DoW       10%   to    35%
    4.   Ad Size matters                     20%   to    54%
    5.   Page Placement really matters        6%   to   350%
    6.   Creative is “mission critical”       0%   to   400%
         Total Gain Possible:                0% 2930%



Mobile Marketing Association                                   27
For XMOS research studies, Online CPM
         was lowest in         50% of studies.
         Online “Cost Effectiveness” was
         lowest in changing brand metrics for
         75% of the studies


                           2. Based on “Physics of Media”, all
                           New Media Have a Value Advantage”

Mobile Marketing Association
1. You have to be in it to win it
    2. Assume responsibility for making it work
       (harder); focus on improving ad
       performance
    3. There are big opportunities out
       there
    4. It’s not your daddy’s (Digital) medium
    5. Innovation is hard; so get started (see #1)
    6. New Paradigm – Scale is Everything

Mobile Marketing Association                         29
Online News $5.00
     Google=$68.00*
            * $0.54 CPC x 17% click thru x 74% sell thru

    Source: Jordan Rohan, Analyst at RBC from 2007




Mobile Marketing Association                               30
1. You have to be in it to win it
    2. Assume responsibility for making it work
       (harder); focus on improving ad
       performance
    3. There are big opportunities out there
    4. It’s not your daddy’s (Digital)
       medium
    5. Innovation is hard; so get started (see #1)
    6. New Paradigm – Scale is Everything

Mobile Marketing Association                         31
The modern media channel:
    • Connect to call
    • Mapping
    • GPS
    • Cameras
    • Barcode Scanners
    • Bluetooth
    • Apps, etc

    And did we mention personal?

Mobile Marketing Association       32
1. You have to be in it to win it
    2. Assume responsibility for making it work
       (harder); focus on improving ad
       performance
    3. There are big opportunities out there
    4. It’s not your daddy’s (Digital) medium
    5. Innovation is hard; so get started
       (see #1)
    6. New Paradigm – Scale is Everything

Mobile Marketing Association                      33
5. Steve Jobs Said

              “Innovation
        distinguishes between
             a leader and a
                follower.”

Mobile Marketing Association    34
 70% of budget to what
                                 you know works
    70-20-10                    20% to innovating off
                                 of what you know
                                 works
                                10% to brand new
                                 ideas




Mobile Marketing Association                             35
1. You have to be in it to win it
    2. Assume responsibility for making it work
       (harder); focus on improving ad
       performance
    3. There are big opportunities out there
    4. It’s not your daddy’s (Digital) medium
    5. Innovation is hard; so get started (see #1)
    6. New Paradigm – Scale is Everything

Mobile Marketing Association                         36
Old Media vs. New Media
    Distribution                      Scale*


                 * Scale is required for
         personalization, relevancy, data (really
                     anything tech)

Mobile Marketing Association                        37
1. You have to be in it to win it
    2. Assume responsibility for making it work
       (harder); focus on improving ad
       performance
    3. There are big opportunities out there
    4. It’s not your daddy’s (Digital) medium
    5. Innovation is hard; so get started (see #1)
    6. New Paradigm – Scale is Everything

Mobile Marketing Association                         38
Mobile Marketing Association
And if Local is nearly 50% of the media business, then
      Local should be $25 billion today.

    However, What Sticks research suggested that U.S.
      national online would be at $40 to $50
      billion, if there was rational decision-making

    Therefore, Local Digital should be a   $50
       billion sector.
    And like Apple, we just need the right product

Mobile Marketing Association                                 40
Mobile is Product to get $50 Billion

    Personal
        Pervasive
           Proximity
Mobile Marketing Association               41
Mobile Marketing Association
I cannot say whether things will get
                 better if we change;
        what I can say is they must change if
                they are to get better.


    Georg Christoph Lichtenberg
    18th-century German scientist, satirist
      and Anglophile


Mobile Marketing Association
thank you!

                                                       Greg Stuart
                                             greg@mmaglobal.com
            www.gregstuart.com                    +1 631 702 0682
            www.gregstuartspeaker.com
            Mansavesdog.wordpress.com
            www.slideshare.net/gregstuart
            www.twitter.com/gregstuart
            www.facebook.com/stuartnyc

            www.veoh.com/users/gregstuart

            www.linkedin.com/in/gregstuart
Mobile Marketing Association                                         44
THANK YOU


Mobile Marketing Association   45
Base: Total Answering
                                                  Currently Using       Planning To Use
                                                                                                                   N = (88)

                            Mobile websites                       63%                              24%       86%
                                Mobile apps                       61%                              27%       88%
                    Mobile messaging/SMS                         57%                              28%       85%
           Mobile display ads (CPM or CPC)                       55%                   9%     64%
                              Mobile search                   50%                    14%     64%
                      Mobile rich media ads                39%                 21%          60%

                               Mobile video             36%               17%         53%
                       2D "smart" barcodes           25%                30%           55%
                            Mobile coupons        24%                    37%                61%
                   Location based services      17%               26%         43%
                 Interactive voice response     16%               31%           47%
                             Mobile gaming      15%              30%           44%
                 Proximity - Bluetooth, RFID   12%      14%       25%
      Near Field Communications payments       8% 7% 15%


  Q4. Which of the following mobile marketing elements are you using (or are you planning use) to reach your
  customers for the business you are managing?

Mobile Marketing Association
  Source: ANA, Sept/Oct 2010                                                                                                  46
1.5 B TVs
    1.5 B Computers online
    5.0 B mobile (Mobile transcends everything; especially mo
    1.8 Smart phones
    212% Quartar most phones per pop

    20% of searches are mobile
    Liquid and Linked

    Consumer Engagement: Paid, owned, earned and shared

    Can’t let go of the connection at the point of transaction and application

    We have to assume that “Everything that is static will become dynamic”

    Mobile is a REQUIREMENT




Mobile Marketing Association                                                     47
Destiny...is not a matter of chance,
               it is a matter of choice;
         it is not a thing to be waited for,
             it is a thing to be achieved

    William Jennings Bryan (1860 - 1925)
    US lawyer, orator, & politician



                                           48
Mobile Marketing Association
Lion’s Share of Mobile Marketing $ Going
      to Mobile Advertising, Publishing in 2011


                           Mobile                                                      Base: Total Answering
                         Advertising
                                                                                                         N = (62)
                            29%


                                                                                     Mobile
                 Other                                                             Publishing
                  8%                                                                  27%


               Mobile
              Commerce
                 5%

                                                                                 Mobile Response
                   Mobile Database
                                                                                       16%
                   Marketing/CRM
                         14%


  Q16. How will your mobile marketing budget be allocated in 2011? Total must add to 100%.

Mobile Marketing Association
  Source: ANA, Sept/Oct 2010                                            NOTE: May not add to 100% due to rounding   49
Search Queries that
                                                                 are Mobile


     1 in 3 mobile                                                            17%


       searches are                                                          15%

       local                                                                 15%

                        After looking up a
                                                                                    30%
                         local business on
                             smart phone,
                                                                             16%
                   61% called the local
                                business and
                                                                  0%   10%   20%    30%
                            59%visited.
Source: Kelsey Group 2010, Google User Behavior Study 2010

Mobile Marketing Association                                                          50

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Borrell Conference on Local Media (Mobile)

  • 1. “We Hired A Guy” Musings on the Mobile Marketing Opportunity for Publishers Borrell Online Advertising Conference New York City March 3rd 2011 Mobile Marketing Association 1
  • 2. World’s first global media trade group: Operations in APAC, LATAM, EMEA & North America 750 members Big Tent approach: Marketers, Agencies, Publishers & Media Sellers, & Carriers/Aggregators Mission: To make Mobile Marketing an indispensible part of a marketer’s marketing mix Mobile Marketing Association 2
  • 3. 2 Decades Digital slide title Strategy Experience Mobile Marketing Association
  • 4. 1. Mobile’s Time is Now (?) 2. Insight from (Digital) History 3. Value of a Mobile Local Future Mobile Marketing Association 4
  • 6. Mobile is On EVERYONE’s Lips Mobile Marketing Association 6
  • 8. “If your plans don’t include Mobile then your plans are not finished.” Wendy Clark SVP Integrated Marketing Coca Cola Mobile Marketing Association 8
  • 9. 1.5 Billion Computers * But 1.8 Billion SmartPhones** & 5.5 Billion Cell Phones*** The Power of ALL Consumers being Connected * Forrester ** Modus Associates indicates by 2013 *** International Telecommunication Union (ITU). Mobile Marketing Association 9
  • 10. Spending Mean Percent more Increase In 2011 75% Mobile Marketing Spending: 59.1% Spending about the same 18% Don't know N = (55) 6% Spending less 1% Base: Total Answering Q13. How does your 2011 projected spending on mobile marketing compare with your 2010 spending? Q14. You indicated you will be spending more in 2011 on mobile marketing than in 2010. Please select the range that best represents the estimate for this increase. Source: MMA & ANA, Sept/Oct 2010 Mobile Marketing Association 10
  • 11. And Gordon Himself Said… Almost 44% of small business owners say they are likely to try mobile advertising in 2011 Mobile Marketing Association 11
  • 12. Ok, so Mobile is big deal. Got it. Consumers, marketers all aligned But what’s it mean Mobile Marketing Association to Local Media? 12
  • 13. Destiny...is not a matter of chance, it is a matter of choice; it is not a thing to be waited for, it is a thing to be achieved William Jennings Bryan (1860 - 1925) US lawyer, orator, & politician Mobile Marketing Association
  • 14. I heard… Mobile is the Missing Piece to Local Jamie Wells Microsoft Mobile Marketing Association 14
  • 15. What Might be Mobile’s USP Personal Pervasive Proximity Mobile Marketing Association 15
  • 16. Mobile wins on: 1. Reach 2. Targeting 3. Engagement 4. Virality 5. Transaction Clearly, mobile is a better (Ad) mousetrap Source: Chetan Sharma, January 2011 Mobile Marketing Association 16
  • 17. Mobile is clearly becoming a new way people shop…[eBay has] nearly tripled mobile GMV (gross merchandise value) year-over- year to nearly $2 billion, with strong holiday shopping momentum in Q4. In 2011, we expect Mobile GMV to double to $4 billion. - John Donahoe, President & CEO eBay CQ4:10 Earnings Call Mobile Marketing Association 17
  • 18. I’d also suggest Mobile is the Missing Link for Marketers Mobile Marketing Association 18
  • 19. Great, Got it.title slide Now What? Mobile Marketing Association
  • 20. Publishers’ Current Mobile Strategy “We Hired a Guy” 10 out of 10 publishers Mobile Marketing Association 20
  • 21. slide title UGH! Now What? Mobile Marketing Association
  • 22. "If history repeats itself, and the unexpected always happens, how incapable must Man be of learning from experience.“ George Bernard Shaw Irish dramatist & socialist, 1856 - 1950 Mobile Marketing Association
  • 23. 1. You have to be in it to win it 2. Assume responsibility for making it work (harder); focus on improving ad performance 3. There are big opportunities out there 4. It’s not your daddy’s (Digital) medium 5. Innovation is hard; so get started (see #1) 6. New Paradigm – Scale is Everything Mobile Marketing Association 23
  • 24. Nearly 80% of businesses do not have a mobile presence Mobile Marketing Association 24
  • 25. 1. You have to be in it to win it 2. Assume responsibility for making it work (harder); focus on improving ad performance 3. There are big opportunities out there 4. It’s not your daddy’s (Digital) medium 5. Innovation is hard; so get started (see #1) 6. New Paradigm – Scale is Everything Mobile Marketing Association 25
  • 26. Donny Deutsch speaking to 500 Marketers in 2005… “We did a wonderful spot…on the Superbowl… for Mitsubishi Gallant...that stops at the end and [says] go to “seewhathappens.com.” We got about 600,000 clicks. Was that great or that not great? We told the client it was great, so it was great.” [nervous laughter] Deutsch is the 14 largest agency in the US Mobile Marketing Association 26
  • 27. Low High 1. Cut out International impressions 18% to 43% 2. Manage Frequency 50% to 70% 3. Capitalize on Time of Day/DoW 10% to 35% 4. Ad Size matters 20% to 54% 5. Page Placement really matters 6% to 350% 6. Creative is “mission critical” 0% to 400% Total Gain Possible: 0% 2930% Mobile Marketing Association 27
  • 28. For XMOS research studies, Online CPM was lowest in 50% of studies. Online “Cost Effectiveness” was lowest in changing brand metrics for 75% of the studies 2. Based on “Physics of Media”, all New Media Have a Value Advantage” Mobile Marketing Association
  • 29. 1. You have to be in it to win it 2. Assume responsibility for making it work (harder); focus on improving ad performance 3. There are big opportunities out there 4. It’s not your daddy’s (Digital) medium 5. Innovation is hard; so get started (see #1) 6. New Paradigm – Scale is Everything Mobile Marketing Association 29
  • 30. Online News $5.00 Google=$68.00* * $0.54 CPC x 17% click thru x 74% sell thru Source: Jordan Rohan, Analyst at RBC from 2007 Mobile Marketing Association 30
  • 31. 1. You have to be in it to win it 2. Assume responsibility for making it work (harder); focus on improving ad performance 3. There are big opportunities out there 4. It’s not your daddy’s (Digital) medium 5. Innovation is hard; so get started (see #1) 6. New Paradigm – Scale is Everything Mobile Marketing Association 31
  • 32. The modern media channel: • Connect to call • Mapping • GPS • Cameras • Barcode Scanners • Bluetooth • Apps, etc And did we mention personal? Mobile Marketing Association 32
  • 33. 1. You have to be in it to win it 2. Assume responsibility for making it work (harder); focus on improving ad performance 3. There are big opportunities out there 4. It’s not your daddy’s (Digital) medium 5. Innovation is hard; so get started (see #1) 6. New Paradigm – Scale is Everything Mobile Marketing Association 33
  • 34. 5. Steve Jobs Said “Innovation distinguishes between a leader and a follower.” Mobile Marketing Association 34
  • 35.  70% of budget to what you know works 70-20-10  20% to innovating off of what you know works  10% to brand new ideas Mobile Marketing Association 35
  • 36. 1. You have to be in it to win it 2. Assume responsibility for making it work (harder); focus on improving ad performance 3. There are big opportunities out there 4. It’s not your daddy’s (Digital) medium 5. Innovation is hard; so get started (see #1) 6. New Paradigm – Scale is Everything Mobile Marketing Association 36
  • 37. Old Media vs. New Media Distribution Scale* * Scale is required for personalization, relevancy, data (really anything tech) Mobile Marketing Association 37
  • 38. 1. You have to be in it to win it 2. Assume responsibility for making it work (harder); focus on improving ad performance 3. There are big opportunities out there 4. It’s not your daddy’s (Digital) medium 5. Innovation is hard; so get started (see #1) 6. New Paradigm – Scale is Everything Mobile Marketing Association 38
  • 40. And if Local is nearly 50% of the media business, then Local should be $25 billion today. However, What Sticks research suggested that U.S. national online would be at $40 to $50 billion, if there was rational decision-making Therefore, Local Digital should be a $50 billion sector. And like Apple, we just need the right product Mobile Marketing Association 40
  • 41. Mobile is Product to get $50 Billion Personal Pervasive Proximity Mobile Marketing Association 41
  • 43. I cannot say whether things will get better if we change; what I can say is they must change if they are to get better. Georg Christoph Lichtenberg 18th-century German scientist, satirist and Anglophile Mobile Marketing Association
  • 44. thank you! Greg Stuart greg@mmaglobal.com www.gregstuart.com +1 631 702 0682 www.gregstuartspeaker.com Mansavesdog.wordpress.com www.slideshare.net/gregstuart www.twitter.com/gregstuart www.facebook.com/stuartnyc www.veoh.com/users/gregstuart www.linkedin.com/in/gregstuart Mobile Marketing Association 44
  • 45. THANK YOU Mobile Marketing Association 45
  • 46. Base: Total Answering Currently Using Planning To Use N = (88) Mobile websites 63% 24% 86% Mobile apps 61% 27% 88% Mobile messaging/SMS 57% 28% 85% Mobile display ads (CPM or CPC) 55% 9% 64% Mobile search 50% 14% 64% Mobile rich media ads 39% 21% 60% Mobile video 36% 17% 53% 2D "smart" barcodes 25% 30% 55% Mobile coupons 24% 37% 61% Location based services 17% 26% 43% Interactive voice response 16% 31% 47% Mobile gaming 15% 30% 44% Proximity - Bluetooth, RFID 12% 14% 25% Near Field Communications payments 8% 7% 15% Q4. Which of the following mobile marketing elements are you using (or are you planning use) to reach your customers for the business you are managing? Mobile Marketing Association Source: ANA, Sept/Oct 2010 46
  • 47. 1.5 B TVs 1.5 B Computers online 5.0 B mobile (Mobile transcends everything; especially mo 1.8 Smart phones 212% Quartar most phones per pop 20% of searches are mobile Liquid and Linked Consumer Engagement: Paid, owned, earned and shared Can’t let go of the connection at the point of transaction and application We have to assume that “Everything that is static will become dynamic” Mobile is a REQUIREMENT Mobile Marketing Association 47
  • 48. Destiny...is not a matter of chance, it is a matter of choice; it is not a thing to be waited for, it is a thing to be achieved William Jennings Bryan (1860 - 1925) US lawyer, orator, & politician 48 Mobile Marketing Association
  • 49. Lion’s Share of Mobile Marketing $ Going to Mobile Advertising, Publishing in 2011 Mobile Base: Total Answering Advertising N = (62) 29% Mobile Other Publishing 8% 27% Mobile Commerce 5% Mobile Response Mobile Database 16% Marketing/CRM 14% Q16. How will your mobile marketing budget be allocated in 2011? Total must add to 100%. Mobile Marketing Association Source: ANA, Sept/Oct 2010 NOTE: May not add to 100% due to rounding 49
  • 50. Search Queries that are Mobile 1 in 3 mobile 17% searches are 15% local 15% After looking up a 30% local business on smart phone, 16% 61% called the local business and 0% 10% 20% 30% 59%visited. Source: Kelsey Group 2010, Google User Behavior Study 2010 Mobile Marketing Association 50