1. Greenough Client
Satisfaction
Survey
select results and analysis
2011

2. results | I think of Greenough as an extension of my own team
100
90
80
70
+4.5%
60
50 2011 = 9.2
40 2010 = 8.8
30
20
10
0
10 9 8 7 6 5 4 3 2 1 n/a

3. results | Greenough demonstrates passion for my business
100
90
80
70
+10.5%
60
50 2011 = 9.4
40 2010 = 8.5
30
20
10
0
10 9 8 7 6 5 4 3 2 1 n/a

4. results | Greenough is proactive & takes action without being asked
100
90
80
70 +11.7%
60
50 2011 = 8.6
40 2010 = 7.7
30
20
10
0
10 9 8 7 6 5 4 3 2 1 n/a

5. results | Greenough creates programs which help drive sales
100
90
80
70
+36.3%
60
50 2011 = 9.0
40 2010 = 6.6
30
20
10
0
10 9 8 7 6 5 4 3 2 1 n/a