Why do smart people fail? Why do technically brilliant individuals often have trouble managing others or struggle when working in a team? It’s not because they lack intelligence or technical skills. What they lack is a critical level of Emotional Intelligence (EQ): the ability to express and manage your emotions while being able to understand and respond to the emotions of others. Research suggests that EQ is one of the strongest predictors of performance, accounting for almost 60% of success in all types of jobs. In this session participants will not only learn how a high EQ provides a strong foundation for successful relationships in both our professional and personal lives, but steps they can take to improve their EQ.