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Web 2.0 Enterprise 2.0 Intro

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unstructured set of Web 2.0 and Enterprise 2.0 slides

Veröffentlicht in: Technologie, Business
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Web 2.0 Enterprise 2.0 Intro

  1. 1. A short introduction
  2. 3. Subscribe to RSS-Feeds Tagging Rating
  3. 4. <ul><li>Technology </li></ul><ul><ul><li>AJAX, Flash, Silverlight </li></ul></ul><ul><li>„ Social Web“ </li></ul><ul><ul><li>Collaboration, Co-creation, Networking </li></ul></ul><ul><ul><li>Change in culture </li></ul></ul>
  4. 15. STP, zero-latency enterprise Reduce processing time Design Strategy Business Requirement Typical Business SLAs 10 6 10 5 10 4 10 3 100 10 1 0 Seconds mail express fax e-mail Document transfer Algorithmic trading 100 ms 20 ms Call center inquiries 8 hr 10 sec Supply chain updates 1 day 15 min Phone activation 1 min 3 days 1 week 0.5 hour Refresh data warehouse Track financial position 5 min 1 day Airline operations 20 min 30 sec Trade settlement 5 days 2 hrs. Build-to-order PC 4 weeks 1 day Source: Gartner, Inc.
  5. 16. <ul><li>Distribution Networks </li></ul><ul><li>Electricity Network </li></ul><ul><li>Telecommunication Networks </li></ul>
  6. 17. <ul><li>Ethernet </li></ul><ul><li>Fax Machines </li></ul><ul><li>Internet </li></ul><ul><li>World Wide Web </li></ul><ul><li>Social Networks </li></ul>
  7. 20. <ul><li>Customers take control of... </li></ul><ul><ul><li>Whom they communicate with </li></ul></ul><ul><ul><li>What they communicate about </li></ul></ul><ul><ul><li>Their buying experience </li></ul></ul><ul><ul><li>The information they share </li></ul></ul><ul><ul><li>The channel they use </li></ul></ul><ul><ul><li>The technology they use </li></ul></ul>
  8. 26. <ul><li>Enterprise 2.0 </li></ul><ul><ul><li>Social Software in business context </li></ul></ul><ul><ul><li>Internal and External (CRM 2.0) </li></ul></ul><ul><ul><li>Collaboration </li></ul></ul><ul><ul><li>Co-creation </li></ul></ul><ul><ul><li>Knowledge Sharing </li></ul></ul>
  9. 28. <ul><li>Tear down the walls! </li></ul><ul><li>Allow collaboration </li></ul><ul><li>Provide the tools </li></ul><ul><li>Build the right corporate culture </li></ul><ul><li>Embed Enterprise 2.0 in the corporate strategy </li></ul>
  10. 30. <ul><li>http://guidooswald.de </li></ul><ul><li>http://crm2-0.blogspot.com </li></ul><ul><li>http://sites.google.com/a/trexico.de/crm-2-0/Home </li></ul><ul><li>http://twitter.com/GuidoOswald </li></ul>
  11. 31. <ul><li>FOM Munich - Students & Alumni Group at XING </li></ul><ul><li>FOM MBA – Google Group http://groups.google.com/group/fom-mba </li></ul>

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