Organizational Structure Running A Successful Business
Mobile SelfCare 1-pager
1. The end game is customer
loyalty.
Built on years of experience with 20+ operators
across the globe, SelfCare is a compelling customer
service tool full of valuable business intelligence that
enables operators to deliver better products, services
and support to their existing client base.
SelfCare helps you
Reduce call center costs
Reduce inbound calls and emails
through effective self-service.
Minimize churn rate
Improve customer satisfaction by
providing help anytime, anywhere.
Increase revenue
Enable customers to easily
reconfigure plans and purchases
additional services.
Brand differentiation
Deliver various types of value-added
services into the app.
Choose the version of SelfCare that best meets your needs.
Features & Services
Customizable (Logo, font, background, color scheme, splash screens)
Business analytics and usage
View monthly postpaid usage (Billed & unbilled)
Check prepaid balance
Top-up prepaid account
View calling and data plan prices
Sharing & social media (Facebook, Twitter, etc.)
View & pay bill on-the-go Web view In-app view
Configure services (Add & remove)
Locate operator stores
Up-sell / cross-sell products & services
Push notifications (Offers, payment notification, billing reminders, etc.)
Integrate existing services (e.g. Loyalty services, app store, etc.)
Display 3rd party content (e.g. Latest news, weather, etc.)