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Social Media Buzz Report

Most Social CEO – Swiss Edition (July 2010 – July 2011)
Biel, July 2011, Angelo Aloise (@aloisea) & Dominic Stöcklin (@dstoecklin)


                                                                Picture: (http://www.six-swiss-exchange.com)
Summary

 / Most Social CEO according to our analysis is Oswald Grübel
 / Classic news-sites are dominating the picture with more than 1
   million mentions in the past 12 months
 / More mentions about companies than about top management
 / Marchionne effect: Buzz around board of directors is dominated
   by Sergio Marchionne; however, most mentions are not related to
   SGS
 / Highest percentage of negative mentions among CEO‘s




 / Top manager of Swiss banks is generating a lot of buzz
July 2010 – July 2011

© 2011, Goldbach Interactive                                    2
Most popular CEOs and Presidents of Board of Directors




 Oswald Grübel                 Sergio Marchionne
 Brady Dougan                  Daniel Vasella
 Paul Bulcke                   Peter Brabeck
 Robert E. Rose                Johann Rupert
 Jean-Paul Clozel              Peter Taylor
 Nick Hayek                    Kaspar Villiger
 Michael Mack                  Robert E. Cawthorn
 Severin Schwan                Manfred Gentz
 Joe Jimenez                   Hansjörg Wyss
 Patrick de Maeseneire         Nayla Hayek




July 2010 – July 2011

© 2011, Goldbach Interactive                             3
Mentions


 75‘365 news mentions
 34‘570 blog mentions
 10‘209 tweets
 8‘749 forums postings
 within a year about SMI CEO‘s and presidents of board of directors


 1‘000‘000 news mentions
 691‘480 tweets
 557‘033 blog mentions
 444‘758 forums postings
 within a year about SMI companies
July 2010 – July 2011

© 2011, Goldbach Interactive                                          4
Overview CEOs




July 2010 – July 2011

© 2011, Goldbach Interactive   5
Overview Presidents of Board of Directors




July 2010 – July 2011

© 2011, Goldbach Interactive                6
Overview Companies




July 2010 – July 2011

© 2011, Goldbach Interactive   7
>>   Analysis
     Top 5 CEO‘s
Oswald Grübel – Important keywords(Blogs)
Qualitative analysis
Buzz Graph: 6 months, worldwide                       Word Cloud: 6 months, worldwide




• The buzz around Oswald Grübel matches a lot of the buzz around Brady Dougan
• All the keywords are in a strong relationship to Goldman Sachs and Citigroup
• The bank UBS stands also in the centre of the conversations
January 2011 – July 2011

© 2011, Goldbach Interactive                                                            9
Oswald Grübel
Quantitative analysis
Overview: 365 days, worldwide                         Trendline: 365 days, worldwide
                                                                          06.02.2011 - 09.02.2011




Share of Voice: 365 days, worldwide




Share of Voice: 365 days, worldwide

                                      O. Grübel 1 %


                           99%


                               UBS
July 2010 – July 2011

© 2011, Goldbach Interactive                                                                        10
Brady Dougan – Important keywords(Blogs)
Qualitative analysis
Buzz Graph: 6 months, worldwide                       Word Cloud: 6 months, worldwide




• The keywords Ipos, JP Morgan, & Investor are in a close relation to Goldmann Sachs
• The most important keywords around Brady Dougan are: Credit, Company , Business Market Stock etc.


January 2011 – July 2011

© 2011, Goldbach Interactive                                                                   11
Brady Dougan
Quantitative analysis
Overview: 365 days, worldwide                           Trendline: 365 days, worldwide
                                                                             09.02.2011 - 11.02.2011




Share of Voice: 365 days, worldwide




Share of Voice: 365 days, worldwide

                                        B. Dougan 1 %


                            99%


                        Credit Suisse
July 2010 – July 2011

© 2011, Goldbach Interactive                                                                           12
Paul Bulcke – Important keywords(Blogs)
Qualitative analysis
Buzz Graph: 6 months, worldwide                        Word Cloud: 6 months, worldwide




• All keywords are in a close relationship with the company Nestle
• Nestle as an important keyword is often mentioned together with Chairman, Unilever and Swiss
• The keywords assume that there are a lot of company related posts
January 2011 – July 2011

© 2011, Goldbach Interactive                                                                     13
Paul Bulcke
Quantitative analysis
Overview: 365 days, worldwide                         Trendline: 365 days, worldwide


                                                                          16.02.2011 - 18.02.2011




Share of Voice Sources: 365 days, worldwide




Share of Voice: 365 days, worldwide

                                  Paul Bulcke 1.5 %


                          98.5%


                         Nestlé
July 2010 – July 2011

© 2011, Goldbach Interactive                                                                        14
Robert E. Rose – Important keywords(Blogs)
Qualitative analysis
Buzz Graph: 6 months, worldwide                       Word Cloud: 6 months, worldwide




• The most mentioned keywords around Robert E. Rose are: CEO, Company & Transocean.
• Interestingly, there is no mention about Robert E. Rose as the president of the B.o.D.
• The buzz around Robert E. Rose is partially negative
January 2011 – July 2011

© 2011, Goldbach Interactive                                                               15
Robert E. Rose
Quantitative analysis
Overview: 365 days, worldwide                     Trendline: 365 days, worldwide
                                                                   04.04.2011 - 07.04.2011




Share of Voice: 365 days, worldwide




Share of Voice: 365 days, worldwide

                                      R.Rose 3%


                          97 %


                    Transocean
July 2010 – July 2011

© 2011, Goldbach Interactive                                                                 16
Jean-Paul Clozel – Important keywords(Blogs)
Qualitative analysis
Buzz Graph: 6 months, worldwide                         Word Cloud: 6 months, worldwide




• The most mentioned keywords around Jean-Paul Clozel are : CEO, Company, Actelion, Swiss & Biotech
• Biotech as a major keyword is in a strong relation to Cawthorn, Swiss, Shareholder, Hedge Fund, Advisor
  & Elliot
• Jean-Paul Clozel is also mentioned in combination with Roche, Novartis & Glaxo Smith Kline
January 2011 – July 2011

© 2011, Goldbach Interactive                                                                        17
Jean-Paul Clozel
Quantitative analysis
Overview: 365 days, worldwide                      Trendline: 365 days, worldwide
                                                                                04.05.2011 - 06.05.2011




Share of Voice: 365 days, worldwide




Share of Voice: 365 days, worldwide

                                      J.P Clozel


                          91%           9%


                        Actelion
July 2010 – July 2011

© 2011, Goldbach Interactive                                                                    18
>>   Analysis
     Top 5 Presidents of B.o.D.
Sergio Marchionne - Important keywords(Blogs)
 Qualitative analysis
 Buzz Graph: 6 months, worldwide                            Word Cloud: 6 months, worldwide




• Chrylser, Fiat, CEO and „Auto“ are the most important keywords around Sergio Marchionne
• There is a lot of buzz because of Sergio Marchionne‘s CEO position at Fiat / Chrylser and there are just little
  mentions of SGS
• Analyzing the buzz graph, we see a strong connection between Fiat and Chrysler or and related terms
 January 2011 – July 2011

 © 2011, Goldbach Interactive                                                                             20
Sergio Marchionne
Quantitative analysis
Overview: 365 days, worldwide                          Trendline: 365 days, worldwide


                                                                          08.01.2011 - 11.01.2011




Share of Voice: 365 days, worldwide




Share of Voice: 365 days, worldwide

                                       S. Marchionne


                    75 %              25 %


                        SGS
July 2010 – July 2011

© 2011, Goldbach Interactive                                                                        21
Daniel Vasella – Important keywords(Blogs)
Qualitative analysis
Buzz Graph: 6 months, worldwide                           Word Cloud: 6 months, worldwide




• Most important keywords around Daniel Vasella are: Novartis, Chairman, CEO or Business
• A dominant keyword this year is the Bilderberg conference where we see also a strong tie with political
  persons (e.g. Doris Leuthard, Per Steinbrück etc.)
January 2011 – July 2011

© 2011, Goldbach Interactive                                                                           22
Daniel Vasella
Quantitative analysis
Overview: 365 days, worldwide                          Trendline: 365 days, worldwide
                                                                     13.12.2010 - 16.12.2010




Share of Voice: 365 days, worldwide




Share of Voice: 365 days, worldwide

                                      D. Vasella 1 %


                           99%


                        Novartis
July 2010 – July 2011

© 2011, Goldbach Interactive                                                                   23
Peter Brabeck – Important keywords(Blogs)
Qualitative analysis
Buzz Graph: 6 months, worldwide                          Word Cloud: 6 months, worldwide




• Most mentioned keyword among Peter Brabeck are: Nestlé, Chairman, Business & Executive
• Clariant AG Spain, Bank Davignon, Minister of Foreigner Affaires Björnling and Gikas A. Hardouvelis are
  often mentioned together – there is a strong tie between these keywords
January 2011 – July 2011

© 2011, Goldbach Interactive                                                                         24
Peter Brabeck
Quantitative analysis
Overview: 365 days, worldwide                          Trendline: 365 days, worldwide

                                                              03.10.2010 - 06.10.2010




Share of Voice: 365 days, worldwide




Share of Voice: 365 days, worldwide

                                      P. Brabeck 1 %


                           99%


                        Nestlé
July 2010 – July 2011

© 2011, Goldbach Interactive                                                            25
Martin Taylor – Important keywords(Blogs)
 Qualitative analysis
 Buzz Graph: 6 months, worldwide                          Word Cloud: 6 months, worldwide




• Most important keywords in combination with Martin Taylor are: Business, People and Time
• Martin Taylor is more often mentioned in his former function at Barclays
• There is a strong relation with the gentlemen Spottiswoode ,Wolf or Vicker (all member of the Independent
  Commission on Banking)
 January 2011 – July 2011

 © 2011, Goldbach Interactive                                                                          26
Martin Taylor
Quantitative analysis
Overview: 365 days, worldwide                          Trendline: 365 days, worldwide
                                                          17.08.2010 - 20.08.2011




Share of Voice: 365 days, worldwide




Share of Voice: 365 days, worldwide

                                      M. Taylor 10 %

                        90 %


                    Syngenta
July 2010 – July 2011

© 2011, Goldbach Interactive                                                            27
Johann Rupert – Important keywords(Blogs)
Qualitative analysis
Buzz Graph: 6 months, worldwide                        Word Cloud: 6 months, worldwide




• The Richemont Group as well as the Africa Business Group are most dominant keywords
• All other important keywords are mentioned in combination with the company Richemont; this hasn‘t been
  the case for other CEO‘s or presidents of B.o.D.
• There are strong ties between the keywords Richemont, Dunhill, Dangote, Africa or Montblanc
January 2011 – July 2011

© 2011, Goldbach Interactive                                                                       28
Johann Rupert
Quantitative analysis
Overview: 365 days, worldwide                       Trendline: 365 days, worldwide

                                                                        11.01.2011 - 13.11.2011




Share of Voice: 365 days, worldwide




Share of Voice: 365 days, worldwide

                                        J. Rupert


                    76%               24%


                 Richmont
July 2010 – July 2011

© 2011, Goldbach Interactive                                                                      29
Further explanations
         Period of time
        • Quantitative analysis: July 2010 – July 2011 (365 days)
        • Qualitative analysis: January 2011 – July 2011 (6 months)

         Object of analysis
        • SMI companies and their CEO‘s as well as presidents of B.o.D.

         Geographical restriction
        • None, worldwide

         Language restriction
        • None, all languages

         Sources
        • Blogs, message boards, Twitter, Facebook, news

         Analysis tool
        • Sysomos MAP

© 2011, Goldbach Interactive                                              30
GOLDBACH INTERACTIVE (Schweiz) AG    Dominic Stöcklin
Mattenstrasse 90, 2503 Biel/Bienne   Consultant Social Media
Seestrasse 39, 8700 Küsnacht         Responsible for Social Media Monitoring
www.goldbachinteractive.com
                                     +41 32 366 01 73
                                     dominic.stoecklin@goldbachinteractive.ch
                                     twitter.com/dstoecklin
GOLDBACH MOBILE (Schweiz) AG
Mantelgasse 10, 8008 Zürich
                                     Angelo Aloise
www.goldbachmobile.com               Project Manager Social Media

                                     +41 32 366 01 65
                                     angelo.aloise@goldbachinteractive.ch
                                     twitter.com/aloisea




                                     Merci.

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Social Media Buzz Report Most Social CEO (Swiss Edition)

  • 1. Social Media Buzz Report Most Social CEO – Swiss Edition (July 2010 – July 2011) Biel, July 2011, Angelo Aloise (@aloisea) & Dominic Stöcklin (@dstoecklin) Picture: (http://www.six-swiss-exchange.com)
  • 2. Summary / Most Social CEO according to our analysis is Oswald Grübel / Classic news-sites are dominating the picture with more than 1 million mentions in the past 12 months / More mentions about companies than about top management / Marchionne effect: Buzz around board of directors is dominated by Sergio Marchionne; however, most mentions are not related to SGS / Highest percentage of negative mentions among CEO‘s / Top manager of Swiss banks is generating a lot of buzz July 2010 – July 2011 © 2011, Goldbach Interactive 2
  • 3. Most popular CEOs and Presidents of Board of Directors Oswald Grübel Sergio Marchionne Brady Dougan Daniel Vasella Paul Bulcke Peter Brabeck Robert E. Rose Johann Rupert Jean-Paul Clozel Peter Taylor Nick Hayek Kaspar Villiger Michael Mack Robert E. Cawthorn Severin Schwan Manfred Gentz Joe Jimenez Hansjörg Wyss Patrick de Maeseneire Nayla Hayek July 2010 – July 2011 © 2011, Goldbach Interactive 3
  • 4. Mentions 75‘365 news mentions 34‘570 blog mentions 10‘209 tweets 8‘749 forums postings within a year about SMI CEO‘s and presidents of board of directors 1‘000‘000 news mentions 691‘480 tweets 557‘033 blog mentions 444‘758 forums postings within a year about SMI companies July 2010 – July 2011 © 2011, Goldbach Interactive 4
  • 5. Overview CEOs July 2010 – July 2011 © 2011, Goldbach Interactive 5
  • 6. Overview Presidents of Board of Directors July 2010 – July 2011 © 2011, Goldbach Interactive 6
  • 7. Overview Companies July 2010 – July 2011 © 2011, Goldbach Interactive 7
  • 8. >> Analysis Top 5 CEO‘s
  • 9. Oswald Grübel – Important keywords(Blogs) Qualitative analysis Buzz Graph: 6 months, worldwide Word Cloud: 6 months, worldwide • The buzz around Oswald Grübel matches a lot of the buzz around Brady Dougan • All the keywords are in a strong relationship to Goldman Sachs and Citigroup • The bank UBS stands also in the centre of the conversations January 2011 – July 2011 © 2011, Goldbach Interactive 9
  • 10. Oswald Grübel Quantitative analysis Overview: 365 days, worldwide Trendline: 365 days, worldwide 06.02.2011 - 09.02.2011 Share of Voice: 365 days, worldwide Share of Voice: 365 days, worldwide O. Grübel 1 % 99% UBS July 2010 – July 2011 © 2011, Goldbach Interactive 10
  • 11. Brady Dougan – Important keywords(Blogs) Qualitative analysis Buzz Graph: 6 months, worldwide Word Cloud: 6 months, worldwide • The keywords Ipos, JP Morgan, & Investor are in a close relation to Goldmann Sachs • The most important keywords around Brady Dougan are: Credit, Company , Business Market Stock etc. January 2011 – July 2011 © 2011, Goldbach Interactive 11
  • 12. Brady Dougan Quantitative analysis Overview: 365 days, worldwide Trendline: 365 days, worldwide 09.02.2011 - 11.02.2011 Share of Voice: 365 days, worldwide Share of Voice: 365 days, worldwide B. Dougan 1 % 99% Credit Suisse July 2010 – July 2011 © 2011, Goldbach Interactive 12
  • 13. Paul Bulcke – Important keywords(Blogs) Qualitative analysis Buzz Graph: 6 months, worldwide Word Cloud: 6 months, worldwide • All keywords are in a close relationship with the company Nestle • Nestle as an important keyword is often mentioned together with Chairman, Unilever and Swiss • The keywords assume that there are a lot of company related posts January 2011 – July 2011 © 2011, Goldbach Interactive 13
  • 14. Paul Bulcke Quantitative analysis Overview: 365 days, worldwide Trendline: 365 days, worldwide 16.02.2011 - 18.02.2011 Share of Voice Sources: 365 days, worldwide Share of Voice: 365 days, worldwide Paul Bulcke 1.5 % 98.5% Nestlé July 2010 – July 2011 © 2011, Goldbach Interactive 14
  • 15. Robert E. Rose – Important keywords(Blogs) Qualitative analysis Buzz Graph: 6 months, worldwide Word Cloud: 6 months, worldwide • The most mentioned keywords around Robert E. Rose are: CEO, Company & Transocean. • Interestingly, there is no mention about Robert E. Rose as the president of the B.o.D. • The buzz around Robert E. Rose is partially negative January 2011 – July 2011 © 2011, Goldbach Interactive 15
  • 16. Robert E. Rose Quantitative analysis Overview: 365 days, worldwide Trendline: 365 days, worldwide 04.04.2011 - 07.04.2011 Share of Voice: 365 days, worldwide Share of Voice: 365 days, worldwide R.Rose 3% 97 % Transocean July 2010 – July 2011 © 2011, Goldbach Interactive 16
  • 17. Jean-Paul Clozel – Important keywords(Blogs) Qualitative analysis Buzz Graph: 6 months, worldwide Word Cloud: 6 months, worldwide • The most mentioned keywords around Jean-Paul Clozel are : CEO, Company, Actelion, Swiss & Biotech • Biotech as a major keyword is in a strong relation to Cawthorn, Swiss, Shareholder, Hedge Fund, Advisor & Elliot • Jean-Paul Clozel is also mentioned in combination with Roche, Novartis & Glaxo Smith Kline January 2011 – July 2011 © 2011, Goldbach Interactive 17
  • 18. Jean-Paul Clozel Quantitative analysis Overview: 365 days, worldwide Trendline: 365 days, worldwide 04.05.2011 - 06.05.2011 Share of Voice: 365 days, worldwide Share of Voice: 365 days, worldwide J.P Clozel 91% 9% Actelion July 2010 – July 2011 © 2011, Goldbach Interactive 18
  • 19. >> Analysis Top 5 Presidents of B.o.D.
  • 20. Sergio Marchionne - Important keywords(Blogs) Qualitative analysis Buzz Graph: 6 months, worldwide Word Cloud: 6 months, worldwide • Chrylser, Fiat, CEO and „Auto“ are the most important keywords around Sergio Marchionne • There is a lot of buzz because of Sergio Marchionne‘s CEO position at Fiat / Chrylser and there are just little mentions of SGS • Analyzing the buzz graph, we see a strong connection between Fiat and Chrysler or and related terms January 2011 – July 2011 © 2011, Goldbach Interactive 20
  • 21. Sergio Marchionne Quantitative analysis Overview: 365 days, worldwide Trendline: 365 days, worldwide 08.01.2011 - 11.01.2011 Share of Voice: 365 days, worldwide Share of Voice: 365 days, worldwide S. Marchionne 75 % 25 % SGS July 2010 – July 2011 © 2011, Goldbach Interactive 21
  • 22. Daniel Vasella – Important keywords(Blogs) Qualitative analysis Buzz Graph: 6 months, worldwide Word Cloud: 6 months, worldwide • Most important keywords around Daniel Vasella are: Novartis, Chairman, CEO or Business • A dominant keyword this year is the Bilderberg conference where we see also a strong tie with political persons (e.g. Doris Leuthard, Per Steinbrück etc.) January 2011 – July 2011 © 2011, Goldbach Interactive 22
  • 23. Daniel Vasella Quantitative analysis Overview: 365 days, worldwide Trendline: 365 days, worldwide 13.12.2010 - 16.12.2010 Share of Voice: 365 days, worldwide Share of Voice: 365 days, worldwide D. Vasella 1 % 99% Novartis July 2010 – July 2011 © 2011, Goldbach Interactive 23
  • 24. Peter Brabeck – Important keywords(Blogs) Qualitative analysis Buzz Graph: 6 months, worldwide Word Cloud: 6 months, worldwide • Most mentioned keyword among Peter Brabeck are: Nestlé, Chairman, Business & Executive • Clariant AG Spain, Bank Davignon, Minister of Foreigner Affaires Björnling and Gikas A. Hardouvelis are often mentioned together – there is a strong tie between these keywords January 2011 – July 2011 © 2011, Goldbach Interactive 24
  • 25. Peter Brabeck Quantitative analysis Overview: 365 days, worldwide Trendline: 365 days, worldwide 03.10.2010 - 06.10.2010 Share of Voice: 365 days, worldwide Share of Voice: 365 days, worldwide P. Brabeck 1 % 99% Nestlé July 2010 – July 2011 © 2011, Goldbach Interactive 25
  • 26. Martin Taylor – Important keywords(Blogs) Qualitative analysis Buzz Graph: 6 months, worldwide Word Cloud: 6 months, worldwide • Most important keywords in combination with Martin Taylor are: Business, People and Time • Martin Taylor is more often mentioned in his former function at Barclays • There is a strong relation with the gentlemen Spottiswoode ,Wolf or Vicker (all member of the Independent Commission on Banking) January 2011 – July 2011 © 2011, Goldbach Interactive 26
  • 27. Martin Taylor Quantitative analysis Overview: 365 days, worldwide Trendline: 365 days, worldwide 17.08.2010 - 20.08.2011 Share of Voice: 365 days, worldwide Share of Voice: 365 days, worldwide M. Taylor 10 % 90 % Syngenta July 2010 – July 2011 © 2011, Goldbach Interactive 27
  • 28. Johann Rupert – Important keywords(Blogs) Qualitative analysis Buzz Graph: 6 months, worldwide Word Cloud: 6 months, worldwide • The Richemont Group as well as the Africa Business Group are most dominant keywords • All other important keywords are mentioned in combination with the company Richemont; this hasn‘t been the case for other CEO‘s or presidents of B.o.D. • There are strong ties between the keywords Richemont, Dunhill, Dangote, Africa or Montblanc January 2011 – July 2011 © 2011, Goldbach Interactive 28
  • 29. Johann Rupert Quantitative analysis Overview: 365 days, worldwide Trendline: 365 days, worldwide 11.01.2011 - 13.11.2011 Share of Voice: 365 days, worldwide Share of Voice: 365 days, worldwide J. Rupert 76% 24% Richmont July 2010 – July 2011 © 2011, Goldbach Interactive 29
  • 30. Further explanations Period of time • Quantitative analysis: July 2010 – July 2011 (365 days) • Qualitative analysis: January 2011 – July 2011 (6 months) Object of analysis • SMI companies and their CEO‘s as well as presidents of B.o.D. Geographical restriction • None, worldwide Language restriction • None, all languages Sources • Blogs, message boards, Twitter, Facebook, news Analysis tool • Sysomos MAP © 2011, Goldbach Interactive 30
  • 31. GOLDBACH INTERACTIVE (Schweiz) AG Dominic Stöcklin Mattenstrasse 90, 2503 Biel/Bienne Consultant Social Media Seestrasse 39, 8700 Küsnacht Responsible for Social Media Monitoring www.goldbachinteractive.com +41 32 366 01 73 dominic.stoecklin@goldbachinteractive.ch twitter.com/dstoecklin GOLDBACH MOBILE (Schweiz) AG Mantelgasse 10, 8008 Zürich Angelo Aloise www.goldbachmobile.com Project Manager Social Media +41 32 366 01 65 angelo.aloise@goldbachinteractive.ch twitter.com/aloisea Merci.