More and more companies are using technology to enhance their talent management and to meet the needs of a rapidly changing, multi-generational, global workforce. But should we be thanking employees with actual awards, or electronic thanks? People like to be thanked, but a real effort deserves a real thank you.

1. GIFTCARD
But
No eThanks
INBOX
INBOX
NEW EMAILS
SUBJECT: Meeting in the Morning
SUBJECT: New Project
SUBJECT: Meet in the Lobby
SUBJECT: New Processes
SUBJECT: eTHANKS
ARCHIVED
DRAFTS
SENT
ON MY
COMPUTER
JUNK
TRASH
EMAIL NEW REPLY FORWARD MEETING ATTACH FILTER SEND/
RECEIVE
REPLY ALL
SUBJECT: Welcome New Employees
SUBJECT: Lunch Plans
SUBJECT: Welcome to New Managers
SUBJECT: Fun New Project
THANKS

2. People love to be thanked
when they work hard
Thanks!

3. What they like is specific, authentic
words of recognition
“Thank you
for all that
you do.”
X

4. Because we
value a
little effort
Rewards are meaningful
GIFTCARD

5. And we value substance
GIFTCARD

6. And we value proportion
and fairness

7. Because different levels of effort
deserve different levels of thanks

8. Some people use eThanks
to send a thank you
e

9. Because different levels of effort
deserve different levels of thanks
But real effort deserves a
real thank you
YOU HAVE
RECEIVED A
RECOGNITION
REWARD!

10. FALL 2012 REPORT
REVEALING KEY PRACTICES FOR
EFFECTIVE RECOGNITION
RESEARCHREPORT
Most told us eThanks are
not as fulfilling as rewards
Some even find them to be a
disappointing let down.
We asked employees how
they felt about eThanks
in our Workforce Mood
TrackerTM
report

11. e51%
26%
23%
eThank you cards aren’t as
fulfilling as recognition with an
associated gift or reward
eThankyou cards alone (with no
economic value) are exciting and
rewarding to receive
eThankyou cards alone are
disappointing or a let-down
to receive
Which of the following statements
do you agree most with?
Source: Globoforce Fall 2012
Workforce Mood Tracker

12. FALL 2012 REPORT
REVEALING KEY PRACTICES FOR
EFFECTIVE RECOGNITION
RESEARCHREPORT
In our Spring 2014
Workforce Mood TrackerTM
report we asked them why
They told us it’s because
rewards make recognition
most memorable.

13. Great job! Thanks!
59%
38%
4%
A thank you that includes
a gift or reward
A verbal thank you
An eThanks card with no reward
Source: Globoforce Spring 2014
Workforce Mood Tracker
What type of recognition do you find
most memorable?

14. That’s probably because great rewards are
ones we get to choose for ourselves–gifts or
gift cards or experiences that really resonate
and makes us feel special and appreciated.
RECOGNITION PROGRAM

15. ...because social recognition with
reward reminds you five times how
awesome you are:
REWARD

16. 1When you get the recognition
Great job!
Thanks!

17. 2When you get congratulated
by your colleagues

18. 3
RECOGNITION PROGRAM
When you pick out a gift
or gift card

19. 4When you purchase or receive
your gift
REWARD
RECOGNITION PROGRAM

20. 5And every time you use your gift or
reminisce about the experience

21. Okay that’s more than five.

22. But the point is, people like rewards
with their recognition.
REWARD
Great job!

23. And rewards motivate them to do
even more great work.

24. Read more in our Globoforce
Workforce Mood Tracker Report.
© 2014 Globoforce Limited. All rights reserved.
CALL US:
+1 888 7-GFORCE
EMAIL US:
info@globoforce.com »
READ OUR BLOG:
globoforce.com/gfblog »
VISIT OUR SITE:
globoforce.com »
Download our Spring 2014 Report:
Adapting To The Realities Of Our
Changing Workforce
Click here