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Thanks but no E-Thanks

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More and more companies are using technology to enhance their talent management and to meet the needs of a rapidly changing, multi-generational, global workforce. But should we be thanking employees with actual awards, or electronic thanks? People like to be thanked, but a real effort deserves a real thank you.

Thanks but no E-Thanks

  1. GIFTCARD But No eThanks INBOX INBOX NEW EMAILS SUBJECT: Meeting in the Morning SUBJECT: New Project SUBJECT: Meet in the Lobby SUBJECT: New Processes SUBJECT: eTHANKS ARCHIVED DRAFTS SENT ON MY COMPUTER JUNK TRASH EMAIL NEW REPLY FORWARD MEETING ATTACH FILTER SEND/ RECEIVE REPLY ALL SUBJECT: Welcome New Employees SUBJECT: Lunch Plans SUBJECT: Welcome to New Managers SUBJECT: Fun New Project THANKS
  2. People love to be thanked when they work hard Thanks!
  3. What they like is specific, authentic words of recognition “Thank you for all that you do.” X
  4. Because we value a little effort Rewards are meaningful GIFTCARD
  5. And we value substance GIFTCARD
  6. And we value proportion and fairness
  7. Because different levels of effort deserve different levels of thanks
  8. Some people use eThanks to send a thank you e
  9. Because different levels of effort deserve different levels of thanks But real effort deserves a real thank you YOU HAVE RECEIVED A RECOGNITION REWARD!
  10. FALL 2012 REPORT REVEALING KEY PRACTICES FOR EFFECTIVE RECOGNITION RESEARCHREPORT Most told us eThanks are not as fulfilling as rewards Some even find them to be a disappointing let down. We asked employees how they felt about eThanks in our Workforce Mood TrackerTM report
  11. e51% 26% 23% eThank you cards aren’t as fulfilling as recognition with an associated gift or reward eThankyou cards alone (with no economic value) are exciting and rewarding to receive eThankyou cards alone are disappointing or a let-down to receive Which of the following statements do you agree most with? Source: Globoforce Fall 2012 Workforce Mood Tracker
  12. FALL 2012 REPORT REVEALING KEY PRACTICES FOR EFFECTIVE RECOGNITION RESEARCHREPORT In our Spring 2014 Workforce Mood TrackerTM report we asked them why They told us it’s because rewards make recognition most memorable.
  13. Great job! Thanks! 59% 38% 4% A thank you that includes a gift or reward A verbal thank you An eThanks card with no reward Source: Globoforce Spring 2014 Workforce Mood Tracker What type of recognition do you find most memorable?
  14. That’s probably because great rewards are ones we get to choose for ourselves–gifts or gift cards or experiences that really resonate and makes us feel special and appreciated. RECOGNITION PROGRAM
  15. ...because social recognition with reward reminds you five times how awesome you are: REWARD
  16. 1When you get the recognition Great job! Thanks!
  17. 2When you get congratulated by your colleagues
  18. 3 RECOGNITION PROGRAM When you pick out a gift or gift card
  19. 4When you purchase or receive your gift REWARD RECOGNITION PROGRAM
  20. 5And every time you use your gift or reminisce about the experience
  21. Okay that’s more than five.
  22. But the point is, people like rewards with their recognition. REWARD Great job!
  23. And rewards motivate them to do even more great work.
  24. Read more in our Globoforce Workforce Mood Tracker Report. © 2014 Globoforce Limited. All rights reserved. CALL US: +1 888 7-GFORCE EMAIL US: info@globoforce.com » READ OUR BLOG: globoforce.com/gfblog » VISIT OUR SITE: globoforce.com » Download our Spring 2014 Report: Adapting To The Realities Of Our Changing Workforce Click here

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