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Snookered by aninterruption? Use a cue.Stuart Jones
The Problem.                  Text“burgeoning epidemic of interruption at the user interface”                             ...
Ineffective.• Expertise• Training• Motivation               Reason (1990)               Byrne and Davis (2006)            ...
Do It Yourself.• A manual solution
Cueing.
Cueing.• Next-Action Cueing• Previous-Action Cueing                           Chung and Byrne (2008)                      ...
Hypothesis.         Next-Action Cueing                 ➡        Previous-Action Cueing                 ➡               No ...
The Experiment.
The Interruption.• Secondary arithmetic task• Occludes main interface• 45 seconds• Four opportunities per trial           ...
Resumption.• Previous-Action Cue
Resumption.• Next-Action Cue
Experiment Design.• Three conditions• Mixed design• IVs      ‣ Cue type (Between)      ‣ No. of interruptions per trial (W...
Experiment Design.•   DV     ‣ Error rate     ‣ No. of errors / opportunities for error × 100• 5% systematicity           ...
Results.• Baseline task performance
Results.Mean error rates inzero-interruptiontrials, by cuecondition
Results.• Resumption error rate
Results.Mean error ratesby cue condition
Results.• Significant main effect of cue type• Cued conditions significantly different to the non-cued  condition• No signifi...
Results.   Previous-Action Cueing = Next-Action Cueing
Implications.• Practical applicability• Reduce error rates• Boost usability
Thank you.                    gingerbbm.com/cue@gingerbbmstu@gingerbbm.com
Snookered by an interruption? Use a cue.
Snookered by an interruption? Use a cue.
Snookered by an interruption? Use a cue.
Snookered by an interruption? Use a cue.
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Snookered by an interruption? Use a cue.

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A presentation about a paper investigating how to mitigate the negative effects of interruptions during routine procedural tasks, using visual, timely cues in the user interface.

Veröffentlicht in: Technologie, Design
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Snookered by an interruption? Use a cue.

  1. 1. Snookered by aninterruption? Use a cue.Stuart Jones
  2. 2. The Problem. Text“burgeoning epidemic of interruption at the user interface” Bailey and Konstan (2006)
  3. 3. Ineffective.• Expertise• Training• Motivation Reason (1990) Byrne and Davis (2006) Back, Cheng, Dann, Curzon and Blandford (2007)
  4. 4. Do It Yourself.• A manual solution
  5. 5. Cueing.
  6. 6. Cueing.• Next-Action Cueing• Previous-Action Cueing Chung and Byrne (2008) Trafton, Altmann and Brock (2005)
  7. 7. Hypothesis. Next-Action Cueing ➡ Previous-Action Cueing ➡ No cue
  8. 8. The Experiment.
  9. 9. The Interruption.• Secondary arithmetic task• Occludes main interface• 45 seconds• Four opportunities per trial Altmann and Trafton (2004)
  10. 10. Resumption.• Previous-Action Cue
  11. 11. Resumption.• Next-Action Cue
  12. 12. Experiment Design.• Three conditions• Mixed design• IVs ‣ Cue type (Between) ‣ No. of interruptions per trial (Within)• 21 trials
  13. 13. Experiment Design.• DV ‣ Error rate ‣ No. of errors / opportunities for error × 100• 5% systematicity Byrne and Bovair (1997)
  14. 14. Results.• Baseline task performance
  15. 15. Results.Mean error rates inzero-interruptiontrials, by cuecondition
  16. 16. Results.• Resumption error rate
  17. 17. Results.Mean error ratesby cue condition
  18. 18. Results.• Significant main effect of cue type• Cued conditions significantly different to the non-cued condition• No significant difference between the cued conditions
  19. 19. Results. Previous-Action Cueing = Next-Action Cueing
  20. 20. Implications.• Practical applicability• Reduce error rates• Boost usability
  21. 21. Thank you. gingerbbm.com/cue@gingerbbmstu@gingerbbm.com

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