1. WHY HUMAN
CAPITAL IS
ESSENTIAL TO
BUSINESS
SUCCESS?ghazali.mdnoor@gmail.com

2. Creativity and innovation are seen to be
“a breath of fresh air” in many
organisations.
Many “Perrys” are recruited for their creativity. Yet,
along the way, their creativity is stifled by
the need to conform to
the norm. 2

3. Therewillalwaysbe
PenguinsandPeacocksin
anyorganisations
Other than penguins and peacocks,
there are also Doves who are
peacemakers in the office,
Sparrows who try to
be neutral
so as to keep a low profile or
Ostriches who
choose to bury
their heads in the sand. 3

4. 4
Peacocks bring in varieties
and new ideas,
But, the stability provided by
the penguins must not be ignored.
Penguins,
being the backbone of the organisation,
need to recognise that
diversity can exist in an organisation
if there is acceptance and trust.

5. When we learn to appreciate
one another’s
differences,
we become more willing to listen,
more open to new ideas
and more eager to grow.
Birds of different feathers
can work together in harmony.
5

6. 6
1. Illustrates the value of diversity,
empowerment, effective
communication, and team
building.
2. Tells the story of Perry the Peacock who has trouble
fitting into the Land of Penguins.
3. In the end, they all realize that in their ever-changing world, all
birds would have to appreciate each
other's skills and contributions.

7. PrimaryPersonalityStyles
7

8. PEOPLE & EMOTIONSPEOPLE & EMOTIONS
People with a strong dominance in this
quadrant maybe excellent facilitators in
the group process. They regard
interpersonal skills as their strongest
and they supply the "glue" that keeps
the group working harmoniously
together. In a team situation they
often ask, "What do you think
of the idea?"
Expressive
These individuals may be excellent in
defining the problem and in assisting
with implementation. They may also
pursue the problem with a
vengeance once it is set into
motion. In a team situation they
often ask, "How does this
idea apply to our
situation?"
Amiable
People with a strong dominance in
this quadrant can be very good at
helping to define and analyze the
problem. In a team situation they
often say, "Let's check this
out to see if it's feasible
to implement."
Analytical
These people are usually quite good at
idea generation and in making
"quantum leaps" necessary to
brainstorm and solve difficult
problems. They usually see things
others don't and in a team situation
often say, "Let's look at this
problem in a different way."
DriverFACTS & RESULTSFACTS & RESULTS
Each Person Has A Dominant Personality
And That Style Influences How We Work:
Do you have one?
TellsAsks
8

9. Restrain your
impulsiveness
and desire to be
talkative
and center stage
Expressive
Decide
state your
point of view
and act
Amiable
Because We Can’t Change:
Half of being smart is ……
knowing what you are not smart at
Concentrate on
listening to
others
Driver
Stretch
toward
challenging
goals and
results
Analytical
PEOPLE & EMOTIONSPEOPLE & EMOTIONS
FACTS & RESULTSFACTS & RESULTS
TellsAsks
9

10.  Possible Strengths
 Bold
 Dominant
 Like being challenged
 Decisive
 Direct
 Possible Weaknesses
 Can be blunt
 Can be stubborn
 Can lose sight of the big-
picture
 Can be insensitive to other
people’s needs.
Eagles (Drivers)
10

11.  Possible Strengths
 Enthusiastic
 Good communicator
 Being the centre of
attention
 Imaginative
 Happy/ optimistic
 Possible Weaknesses
 Can talk too much/comes
on strong
 Can be a
dreamer/unrealistic
 Not good with time
management/details
Peacocks (Expressive)
11

12.  Possible Strengths
 Compassionate and
peaceful
 Supportive
 Patient
 Diplomatic
 People-orientated
 Loyal
 Friendly
 Hard working
 Possible Weaknesses
 Avoid change
 Avoid confrontation
 Avoid risk-taking
Doves (Amiable)
12

13.  Possible Strengths
 Wise
 Thorough
 Thinking
 Logical
 Mathematically minded
 Methodical
 Disciplined
 Love details
 Possible Weaknesses
 Perfectionist
 Can be slower to make
decisions – avoid risk and
feelings
 Can be inflexible, rigid
Owls (Analytical)
13

14. Activity–Takethetest
Take the DOPE Test
Which Bird are You?
D – Dove (Amiable)
O – Owl (Analytical)
P – Peacock (Expressive)
E – Eagle (Assertive)
14

15. YourDOPETest
15

16. Building awareness of
differences and similarities between groups as well
as individuals.
Finding Common Ground.
Enriching differences of style,
perceptions, and perspectives.
Working comfortably with a wide variety of
individuals. 16