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Welcome to MeetingZone




www.meetingzone.com
AGENDA



  About MeetingZone

  Our Purpose

  Why MeetingZone?

  Our Range of Products and Services

  The Unique MeetingZone Customer Portal

  In Summary




www.meetingzone.com                        2
ABOUT MEETINGZONE



       Established 2002
       In-depth experience
       Specialists in collaboration services
       One of the largest global independent providers
       Global reach and presence

         May 02                   Mar 04
         £2.1m launch capital     Reached profitability
                                                                                                                    July 11
                                                                                                                    Buyout



    2002          2003            2004         2005       2006   2007       2008         2009        2010   2011        2012

                                                                                                            Sep 11
                                                                                                            Launch of
Oct 01          Sep 02                                                       Sep 07 Jul 08                  MeetingZoneOct 11
Initial concept First customers                                            Launch of Launch of                         Launch of
                                                                                                            France
defined                                                           MeetingZone GmbH MeetingZone                         MeetingZone
                                                                                     North America                     Sweden




   www.meetingzone.com                                                                                                         3
OUR PASSION



 To improve the efficiency and effectiveness
 in the way organisations meet and communicate with
 customers, staff and stakeholders




              “Don’t want to be the biggest just the best”




www.meetingzone.com                                          4
WHY USE COLLABORATION SOLUTIONS?



  Reduce travel and associated costs

  Rapidly cascade vital information

  Meet together regardless of location

  Contribute to a greener environment

  Speed up decision making




www.meetingzone.com                      5
MEETINGZONE COLLABORATION
  SOLUTIONS



  Easy self managed conference calls

  Specialist operator managed calls

  Quick screen sharing with MeetingZone Glance

  Simple online presentations with MeetingZone Presenter

  WebEx web conferencing for complete flexibility




www.meetingzone.com                                        6
WHY MEETINGZONE



  Experts                        Global presence

  We listen                      Unrivalled customer support

  We tailor the right solution   Unique customer portal

  Fast and agile                 Transparent billing/reporting

  Go the extra mile              Blue chip customer base

  Friendly, approachable         Simple migration programme




www.meetingzone.com                                              7
WHAT OUR CUSTOMERS SAY



    “We found working with them refreshing, they              “A key differentiator for us was the transparency
    have a genuine focus on delivering high levels of         of MeetingZone’s billing system”
    customer service”                                         John Niland, Success 121
    Dan Simms, Addleshaw Goddard




    "MeetingZone is really very cool. All the information I   “Moving from our previous provider has enabled
    need is right at my fingertips. Very impressive           us to achieve an approximate 40% reduction in
    indeed!“                                                  our costs”

    Belinda Carroll, Carbon Leapfrog                          Simeon Lewis, WSPA




www.meetingzone.com                                                                                               8
STRATEGIC PARTNERS




www.meetingzone.com    9
PUTTING YOU IN TOTAL CONTROL
  PRODUCTS AND SERVICES




www.meetingzone.com              10
A GUIDE TO MEETINGZONE’S SERVICES




www.meetingzone.com                   11
PRODUCTS AND SERVICES TAILORED
  TO YOU



  Self Managed Audio Calls

  The MeetingZone Difference

  Operator Managed Calls

  Web Conferencing Solutions

  The Unique Customer Portal

  Simple Migration Programme




www.meetingzone.com                12
SELF MANAGED AUDIO



  Simple, secure            Keypad control

  Available 24/7/365        On-call operator support

  Totally reservationless   Per second billing

  Global access             Integrated web conferencing

  Dedicated dial-in         Digital recordings

  Flexible access options   Mobile applications

  Custom branded            Advanced scheduling




www.meetingzone.com                                       13
THE MEETINGZONE DIFFERENCE



  Outlook Link Tool

  Click to Conference

  Online Conference Management
  •Active Call Display
  •Monitor Call

  After-call Email

  Real-time Billing and Reporting




www.meetingzone.com                 14
OUTLOOK LINK TOOL &
  CLICK TO CONFERENCE


                        Modify dial-in numbers




www.meetingzone.com                              15
ACTIVE CALL DISPLAY




www.meetingzone.com     16
ONLINE CONFERENCE MANAGEMENT



  View participants

  Lock the conference

  Record the conference

  Request an operator

  Dial out to additional participants

  Private message on the call via chat

  Launch screen sharing to all participants




www.meetingzone.com                           17
MONITOR CALL




www.meetingzone.com   18
AFTER-CALL EMAIL




www.meetingzone.com   19
REAL-TIME BILLING AND REPORTING




www.meetingzone.com                 20
OPERATOR MANAGED CALLS



  Dedicated event team       On call support

  3-3000 people              Live conference view

  Event registration         Digital recordings

  Flexible access options    Replay service

  Dial out to participants   Participant lists




www.meetingzone.com                                 21
WEB CONFERENCING SOLUTIONS



  Finding the right solution for you

  Simple Online Presentations                      Instant Screen Sharing




  Full document, application and desktop sharing   Instantly share your screen and any
  with integrated MeetingZone audio                application you are running




www.meetingzone.com                                                                      22
WEBEX FROM MEETINGZONE



  Full range of WebEx solutions

  Integrated MeetingZone audio

  License options

  Unrivalled customer support and account management

  Transparent billing




www.meetingzone.com                                    23
MEETINGZONE PRESENTER



  Simple intuitive interface

  Integrated MeetingZone audio

  Pay as you go and license options

  No download or firewall issues

  Powered by IBM




www.meetingzone.com                   24
SIMPLE SCREEN SHARING WITH GLANCE




www.meetingzone.com                   25
MEETINGZONE GLANCE



  Instant live one click desktop sharing

  Remote control

  Reverse screen sharing

  Integrated MeetingZone audio

  Per minute billing or monthly subscription




www.meetingzone.com                            26
COMPLETE OPENNESS
  AND TRANSPARENCY
  UNIQUE CUSTOMER PORTAL




www.meetingzone.com        27
Award Winning Portal
                Best Customer Experience Finalist
             Billing & OSS World Excellence Awards
                      Washington DC June 2010




www.meetingzone.com                                  28
THE MEETINGZONE WEB PORTAL




www.meetingzone.com            29
ONLINE CONFERENCE CONTROL




www.meetingzone.com           30
AFTER CALL – REAL TIME BILLING DATA




www.meetingzone.com                     31
AFTER CALL – REAL TIME BILLING DATA




www.meetingzone.com                     32
AFTER CALL – RECORDINGS, REPLAY,
  TRANSCRIPTION




www.meetingzone.com                  33
SEARCHABLE WEB INVOICE




www.meetingzone.com        34
EMAILED PDF INVOICE




www.meetingzone.com     35
SIMPLE MIGRATION PROGRAMME



  Dedicated Implementation Manager

  Personalised welcome packs

  Branded conference cards

  Intranet customisation

  On-site and remote training

  24 hour customer support




www.meetingzone.com                  36
PERSONALISED WELCOME PACKS




www.meetingzone.com            37
BRANDED CONFERENCE CARDS




www.meetingzone.com          38
IN SUMMARY



  Specialist collaboration expertise

  Innovative features

  Superior customer service

  Passionate about your specific needs

  Friendly, accessible, honest and transparent

  Make things easy putting you in total control




www.meetingzone.com                               39
THANK YOU




www.meetingzone.com   40

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Meeting Zone Ltd

  • 2. AGENDA About MeetingZone Our Purpose Why MeetingZone? Our Range of Products and Services The Unique MeetingZone Customer Portal In Summary www.meetingzone.com 2
  • 3. ABOUT MEETINGZONE Established 2002 In-depth experience Specialists in collaboration services One of the largest global independent providers Global reach and presence May 02 Mar 04 £2.1m launch capital Reached profitability July 11 Buyout 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Sep 11 Launch of Oct 01 Sep 02 Sep 07 Jul 08 MeetingZoneOct 11 Initial concept First customers Launch of Launch of Launch of France defined MeetingZone GmbH MeetingZone MeetingZone North America Sweden www.meetingzone.com 3
  • 4. OUR PASSION To improve the efficiency and effectiveness in the way organisations meet and communicate with customers, staff and stakeholders “Don’t want to be the biggest just the best” www.meetingzone.com 4
  • 5. WHY USE COLLABORATION SOLUTIONS? Reduce travel and associated costs Rapidly cascade vital information Meet together regardless of location Contribute to a greener environment Speed up decision making www.meetingzone.com 5
  • 6. MEETINGZONE COLLABORATION SOLUTIONS Easy self managed conference calls Specialist operator managed calls Quick screen sharing with MeetingZone Glance Simple online presentations with MeetingZone Presenter WebEx web conferencing for complete flexibility www.meetingzone.com 6
  • 7. WHY MEETINGZONE Experts Global presence We listen Unrivalled customer support We tailor the right solution Unique customer portal Fast and agile Transparent billing/reporting Go the extra mile Blue chip customer base Friendly, approachable Simple migration programme www.meetingzone.com 7
  • 8. WHAT OUR CUSTOMERS SAY “We found working with them refreshing, they “A key differentiator for us was the transparency have a genuine focus on delivering high levels of of MeetingZone’s billing system” customer service” John Niland, Success 121 Dan Simms, Addleshaw Goddard "MeetingZone is really very cool. All the information I “Moving from our previous provider has enabled need is right at my fingertips. Very impressive us to achieve an approximate 40% reduction in indeed!“ our costs” Belinda Carroll, Carbon Leapfrog Simeon Lewis, WSPA www.meetingzone.com 8
  • 10. PUTTING YOU IN TOTAL CONTROL PRODUCTS AND SERVICES www.meetingzone.com 10
  • 11. A GUIDE TO MEETINGZONE’S SERVICES www.meetingzone.com 11
  • 12. PRODUCTS AND SERVICES TAILORED TO YOU Self Managed Audio Calls The MeetingZone Difference Operator Managed Calls Web Conferencing Solutions The Unique Customer Portal Simple Migration Programme www.meetingzone.com 12
  • 13. SELF MANAGED AUDIO Simple, secure Keypad control Available 24/7/365 On-call operator support Totally reservationless Per second billing Global access Integrated web conferencing Dedicated dial-in Digital recordings Flexible access options Mobile applications Custom branded Advanced scheduling www.meetingzone.com 13
  • 14. THE MEETINGZONE DIFFERENCE Outlook Link Tool Click to Conference Online Conference Management •Active Call Display •Monitor Call After-call Email Real-time Billing and Reporting www.meetingzone.com 14
  • 15. OUTLOOK LINK TOOL & CLICK TO CONFERENCE Modify dial-in numbers www.meetingzone.com 15
  • 17. ONLINE CONFERENCE MANAGEMENT View participants Lock the conference Record the conference Request an operator Dial out to additional participants Private message on the call via chat Launch screen sharing to all participants www.meetingzone.com 17
  • 20. REAL-TIME BILLING AND REPORTING www.meetingzone.com 20
  • 21. OPERATOR MANAGED CALLS Dedicated event team On call support 3-3000 people Live conference view Event registration Digital recordings Flexible access options Replay service Dial out to participants Participant lists www.meetingzone.com 21
  • 22. WEB CONFERENCING SOLUTIONS Finding the right solution for you Simple Online Presentations Instant Screen Sharing Full document, application and desktop sharing Instantly share your screen and any with integrated MeetingZone audio application you are running www.meetingzone.com 22
  • 23. WEBEX FROM MEETINGZONE Full range of WebEx solutions Integrated MeetingZone audio License options Unrivalled customer support and account management Transparent billing www.meetingzone.com 23
  • 24. MEETINGZONE PRESENTER Simple intuitive interface Integrated MeetingZone audio Pay as you go and license options No download or firewall issues Powered by IBM www.meetingzone.com 24
  • 25. SIMPLE SCREEN SHARING WITH GLANCE www.meetingzone.com 25
  • 26. MEETINGZONE GLANCE Instant live one click desktop sharing Remote control Reverse screen sharing Integrated MeetingZone audio Per minute billing or monthly subscription www.meetingzone.com 26
  • 27. COMPLETE OPENNESS AND TRANSPARENCY UNIQUE CUSTOMER PORTAL www.meetingzone.com 27
  • 28. Award Winning Portal Best Customer Experience Finalist Billing & OSS World Excellence Awards Washington DC June 2010 www.meetingzone.com 28
  • 29. THE MEETINGZONE WEB PORTAL www.meetingzone.com 29
  • 31. AFTER CALL – REAL TIME BILLING DATA www.meetingzone.com 31
  • 32. AFTER CALL – REAL TIME BILLING DATA www.meetingzone.com 32
  • 33. AFTER CALL – RECORDINGS, REPLAY, TRANSCRIPTION www.meetingzone.com 33
  • 36. SIMPLE MIGRATION PROGRAMME Dedicated Implementation Manager Personalised welcome packs Branded conference cards Intranet customisation On-site and remote training 24 hour customer support www.meetingzone.com 36
  • 39. IN SUMMARY Specialist collaboration expertise Innovative features Superior customer service Passionate about your specific needs Friendly, accessible, honest and transparent Make things easy putting you in total control www.meetingzone.com 39

Hinweis der Redaktion

  1. Expand on In-depth experience as we have industry experts across all levels of organisation.
  2. Talk about the above to exemplify why we’re different
  3. This is the new MZ demo as an overview to our range of services. We’ve place it here as it seems to fit with the flow. Obviously feel free to change the order to suit the particular presentation and audience. You need to create a hyperlink from this visual to the file which you should store on your PC hard drive. (Linking to the internet for connection to the VPN or YouTube, may not be possible and even if it is, buffering may occur over a wireless connection.) The demo is housed on the P drive labelled “Guide to MeetingZone’s Services” To do this, carry out the following: Save the Quicktime (.mov) file to the local Hard drive on your PC. The file is located on the P drive (“A Guide to MeetingZone’s Services”) Click on the visual in “Normal view” mode Click on “Insert” from the tabs at the top of the browser Click on the “Hyperlink” icon in the “Links” section This will generate a dialogue box. Select the file from location where you have placed the .mov file When you click on the visual in Slide Show mode, it will automatically link to this and play the demo.
  4. Advanced scheduling - When you need to allocate cost codes against calls or create one-off conferences for extra security
  5. These are the value adds that MeetingZone provides for you to talk around
  6. Quick and easily add your conference details to any email or calendar invite. Downloaded from the customer area
  7. Show demo
  8. You can: View participants Lock the conference Record the conference Request an operator Dial out to additional participants Private message on the call via chat Launch screen sharing to all participants
  9. This service ideal for Investor/press relations, internal annoucements, training etc. Web based event registration (Event Force?) Suitable for any size of event Range of dial-in number available depending on preference Can dial out to participants All participants have access to an operator *0 Can view participants in conference using Viewer Recorded conferences can be put on Replay for people to dial in and listen to later Fast participant list production (SLA – within 15 mins of call ???)
  10. Talk about our recommendation for using WebEx with IBM’s Presenter as an alternative should you feel Webex is inappropriate. Glance is entry level web conferencing product for customers who haven’t used web conferencing before – all audio accounts automatically are Glance enabled.
  11. We offer Webex Meeting Centre, Event Centre, Training Centre and Support centre – focus on what solution the customer requires It is the same price whether they buy from us or from Webex
  12. Don’t forget to say there is a small download for application sharing, if you want this option Publish PowerPoint slides, Word and Excel over the web as part of your meeting Multiple presenters with control passing Send video via webcam Allow remote control of participant desktop or application Instant file transfer Record conference for web streaming Polling and feedback features
  13. We don’t have a screen like this for Webex or Presenter – think we one if we’re going to use this slide
  14. For Bookings, call control and After call management
  15. Of course if you prefer your lead operator can co-ordinate all these services for you such as sending the recording in MP3 format or emailing transcription to you.
  16. All invoicing is electronic and invoices have the same breakdown and analysis features