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- 2. Rendement des champs de maïs http://usda.mannlib.cornell.edu/MannUsda/viewDocumentInfo.do?documentID=1593
- 9. Gao, F, M Li and S Clarke, (2008) K, M, and KM in business operations
- 10. Gao, F, M Li and S Clarke, (2008) K, M, and KM in business operations
- 11. Haas, MR and MT Hansen, (2007) Different knowledge, different benefits
- 12. Haas, MR and MT Hansen, (2007) Different knowledge, different benefits
- 13. Spender, JC, (2008) Organizational learning and knowledge management: whence and whither?"
- 15. Hicks, Dattero & Galup (2006) Five-tier KM hierarchy Knowledge management promotes an integrated approach to identifying, capturing, retrieving, sharing, and evaluating an enterprise’s information assets. These information assets may include databases, documents, policies and procedures, as well as the un-captured tacit expertise and experience stored in individual workers’ heads (Gartner Group, 1999).
- 16. Hicks, Dattero & Galup (2006) Five-tier KM hierarchy
- 17. Hicks, Dattero & Galup (2006) Five-tier KM hierarchy