W.G. Utama

Denpasar Area, Bali, Indonesia Indonesia

Hotel Management Professional: 20+ years’ experience specializing in hotel pre-opening/re-launch and daily operations

Hospitality / Leisure

As a Senior Hospitality Manager, I use my strong eye for detail to ensure all components of a hotel work together efficiently and effectively to provide an optimal guest experience. I believe in positive, proactive, and open communication with both staff and guests. At each property I have managed, I have maintained a high level of organization, established clear daily procedures and protocols, and anticipated both operational issues and guest’s needs, always with exceptional results. As a pre-opening manager I enjoy the opportunity to make sure all the pieces come together perfectly for a new property. Overseeing budgeting, coordinating vendors and contractors, recruiting, hiring and de.