1. on ATTITUDES and JOB SATISFACTION AN INTRODUCTION TO ORGANIZATIONAL BEHAVIOR By: Stephen Robbins & Timothy Judge Prepared by: GREGAR DONAVEN E. VALDEHUEZA, MBA Lourdes College Instructor

5. the components of attitudes Cognitive = evaluation My superior gave a promotion to a coworker who deserved it less than me. My supervisor is unfair. Affective = feeling I dislike my supervisor! Behavioral = action I’m looking for other work; I’ve complained about my supervisor to anyone who would listen. Negative attitude toward supervisor

24. JOB SATISFACTION A positive feeling about one’s job resulting from an evaluation of its characteristics.

32. responses to job dissatisfaction NEGLECT LOYALTY EXIT VOICE Destructive Constructive Passive Active