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Why Printed Circuit Board Design
Matters to the Executive:
How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market
February 2010
Michelle Boucher
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 2
© 2010 Aberdeen Group. Telephone: 617 854 5200
Executive Summary
Research Benchmark
Aberdeen’s Research
Benchmarks provide an in-
depth and comprehensive look
into process, procedure,
methodologies, and
technologies with best practice
identification and actionable
recommendations
In today's competitive market place, companies are looking for new ways to
differentiate their products. As a result, electronics have become a critical
component of product development. With that, a focus on the Printed
Circuit Board (PCB) design process offers a strategic advantage with
opportunities to improve time to market, lower product cost, and provide
product differentiation. This report offers guidance to achieve this by
improving the PCB design process.
Best-in-Class Performance
Aberdeen used the following five key performance criteria to distinguish
Best-in-Class companies. Best-in-Class companies achieve the following
results:
"Improvements to our PCB
design process have saved us
weeks and improved quality.
We now use a team design
approach where several
designers work simultaneously
on a board and enter their
design constraints. This flow
also allows schematic changes
while the layout is still in
progress. With this flow
supported by the tool suite we
use, we can reduce the turn-
around time by several days
and reduce errors during
design handover significantly.
Compared to our old methods
we can now better re-use
existing layouts which saves us
several weeks of layout time
for complex boards."
~ Roland Beck, Engineer, Philips
Medizin Systeme Boeblingen
• 88% of products launch on time
• 13% decrease in development time
• 86% of products meet product cost targets
• 11% decrease in product cost
• 88% of products meet quality targets at design release
Competitive Maturity Assessment
When compared to competitors, firms enjoying Best-in-Class performance
shared several common characteristics that support PCB design including:
• 53% more likely to leverage design for manufacturability tools
• 36% more likely to have a formal process for managing component
cost
• 36% more likely to optimize resources across multiple projects
Required Actions
In addition to the specific recommendations in Chapter Three of this
report, to achieve Best-in-Class performance, companies must:
• Adopt a design for manufacturability strategy and implement the
necessary tools to support this approach
• Synchronize design data across multiple locations to support
collaboration
• Look for opportunities to take cost out of the PCB with a formal
process for managing component cost
www.aberdeen.com Fax: 617 723 7897
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 3
© 2010 Aberdeen Group. Telephone: 617 854 5200
www.aberdeen.com Fax: 617 723 7897
Table of Contents
Executive Summary.......................................................................................................2
Best-in-Class Performance.....................................................................................2
Competitive Maturity Assessment.......................................................................2
Required Actions......................................................................................................2
Chapter One: Benchmarking the Best-in-Class....................................................4
The Business Need for Improving PCB Design ................................................4
The Maturity Class Framework............................................................................6
The Best-in-Class PACE Model ............................................................................9
Best-in-Class Strategies...........................................................................................9
Chapter Two: Benchmarking Requirements for Success.................................13
Competitive Assessment......................................................................................14
Capabilities and Enablers......................................................................................15
Chapter Three: Required Actions .........................................................................21
Laggard Steps to Success......................................................................................21
Industry Average Steps to Success ....................................................................21
Best-in-Class Steps to Success............................................................................21
Appendix A: Research Methodology.....................................................................23
Appendix B: Related Aberdeen Research............................................................25
Figures
Figure 1: Top Business Pressures Driving Improvement in PCB Design.........4
Figure 2: Top PCB Design Challenges......................................................................5
Figure 3: Top Objectives for Improving PCB Design...........................................6
Figure 4: Best-in-Class Strategies to Improve PCB Design...............................10
Figure 5: PCB Design Strategy Perception Differences between Management
and Staff .........................................................................................................................11
Figure 6: Best-in-Class PCB Design Processes.....................................................16
Figure 7: How the Best-in-Class Leverage Organizational Resources..............17
Figure 8: Technologies Supporting PCB Design ..................................................18
Tables
Table 1: Top Performers Earn Best-in-Class Status..............................................7
Table 2: Number and Cost of Physical Prototypes Based on PCB
Complexity .....................................................................................................................8
Table 3: Best-in-Class Cost Savings Based on 27% Reduction of Physical
Prototypes ......................................................................................................................8
Table 4: The Best-in-Class PACE Framework .......................................................9
Table 5: The Competitive Framework...................................................................14
Table 6: The PACE Framework Key ......................................................................24
Table 7: The Competitive Framework Key..........................................................24
Table 8: The Relationship Between PACE and the Competitive Framework
.........................................................................................................................................24
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 4
© 2010 Aberdeen Group. Telephone: 617 854 5200
Chapter One:
Benchmarking the Best-in-Class
Fast Facts
√ PCBs represent 31% of the
overall cost of the product
√ Best-in-Class practices result
in an average of $33,967
in savings in prototype
costs, for one PCB for
moderately complex
products
Aberdeen Group's June 2008 report, Engineering Executive's Strategic Agenda,
found that one of the top pressures facing engineering executives today is
increasing market demand to build "smarter" product. In response,
manufacturers are embedding more electronics into their products. As a
result, Printed Circuit Board (PCB) design has grown in importance within
the overall product development process. However, has it become so
important that the PCB and the process to develop it can actually impact
time to market, product cost, and create product differentiation? If so, how?
To answer that question, Aberdeen studied the experiences of 536
companies in January and February 2010 through a survey and interviews.
The Business Need for Improving PCB Design
To understand the external factors driving companies to improve how they
design PCBs, survey respondents were asked to pick the top two pressures
driving that improvement. The top pressures clearly speak to time, cost, and
product differentiation (Figure 1).
Figure 1: Top Business Pressures Driving Improvement in PCB
Design
41%
40%
36%
27%
25%
0% 15% 30% 45%
Need to launch products quickly
Market demand for lower cost products
Market demand for higher quality
products
Market demand for more feature rich
products
Reduced development budgets
Percentage of Respondents, n=536All Respondents
41%
40%
36%
27%
25%
0% 15% 30% 45%
Need to launch products quickly
Market demand for lower cost products
Market demand for higher quality
products
Market demand for more feature rich
products
Reduced development budgets
Percentage of Respondents, n=536All Respondents
"A major challenge for us is the
reduction in design time and
cost. This is putting lot of
pressure on the designers and
we need strong tools to
achieve these tight
requirements."
~ Operations Manager,
Semiconductor Company
Source: Aberdeen Group, February 2010
Today's development schedules are so tight, every aspect of the design is
critical. There is no room for error. A delay in any part of the design will
have a downstream impact on the entire product and subsequently, delay
the product launch. Late to market means competitors can capture market
share from you which ultimately leads to lost revenue opportunities.
Companies have recognized this and are therefore looking to improve the
PCB design process to make it more efficient. As a result, products will be
able to launch to market as quickly as possible.
In today's economy, customers are more price sensitive than ever and they
are demanding lower cost products. If you can not meet their price
www.aberdeen.com Fax: 617 723 7897
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 5
© 2010 Aberdeen Group. Telephone: 617 854 5200
expectations, then they will find a competitor who will. Lower prices erode
profit margins so, companies are looking for opportunities to take cost out
of their products. This pressure is so great, they need to examine all aspects
of the product to look for possibilities to take out cost. The PCB offers
many opportunities for cost reductions and as a result, 40% of companies
surveyed reported it as a top pressure driving them to improve the PCB
design process.
Finally, fierce market competition means companies need to be looking for
new ways to differentiate their products and many companies are
recognizing that the PCB provides many opportunities for this. Poor quality
tarnishes a company's reputation where a high quality product will elevate a
company's brand and may even allow that company to charge a premium for
that quality. Electronics can be a source of poor quality and companies have
recognized that by improving the PCB design process, they catch more
problems that affect quality and as a result, they develop a superior product.
Electronics also provide opportunities for new innovative features that
further differentiate the product. By improving the efficiency of the PCB
design process, companies have more time to add these features, enabling
those companies to capture more market share and consequently boost
revenues.
What Makes PCB Design Hard?
As the pressures indicate, improved PCB design practices create
opportunities for faster time to market, lower product cost, and greater
product differentiation. However, what challenges must be addressed in
order to improve the PCB design process? Figure 2 displays these top
challenges. Respondents were asked to pick their top two challenges.
Figure 2: Top PCB Design Challenges
"We have a lot of difficulty
around predictability – it is
hard to declare and hit a
commit date. The reason for
this is constant engineering
change. We are currently
implementing a change control
process to address this
challenge."
~ PCB Department Manager,
A&D Company
53%
42%
41%
25%
22%
0% 20% 40% 60%
Increasing product complexity
Frequent design changes
Decreasing size/product miniaturization
Time spent on layout activities
Predicting product behavior in a real
world environment
Percentage of Respondents, n=536All Respondents
53%
42%
41%
25%
22%
0% 20% 40% 60%
Increasing product complexity
Frequent design changes
Decreasing size/product miniaturization
Time spent on layout activities
Predicting product behavior in a real
world environment
Percentage of Respondents, n=536All Respondents
Source: Aberdeen Group, February 2010
Today's products are extremely complex. In order to meet market demand
for competitively differentiating features, many modern products have
evolved into an integrated system of mechanical components, electronics,
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Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 6
© 2010 Aberdeen Group. Telephone: 617 854 5200
and software. Managing this system is complex in itself, but it also adds even
more complexity to each aspect of the design. The result: more is needed
from the PCB. Those involved with developing the PCB need to somehow
figure out how to deal with things such as high density boards, multiple
layers, and space constraints. All the while, new designs require the PCB to
get smaller and smaller. The end result is that designing the PCB has
become extremely challenging, which sets the designers up for errors. To
address the top market pressures, it is imperative they have the ability to
manage this complexity or mistakes will be inevitable, which will lead to
quality issues, added cost, and product delays.
Change is inherent to the product development process. The very nature of
innovation means there will be design iterations and changes. However, the
impact of late changes means new design work is interrupted as designers
are required to go back and redo work that was previously completed. The
further along the design is, the more disruptive those changes are. This
means designers need the ability to obtain insight into design behavior as
early as possible. As a result, they can optimize the design and catch PCB
design problems early, before they become the time consuming headaches
that cause product delays that can ultimately impact time to market.
The Maturity Class Framework
To understand successful approaches to PCB design and the business impact
it has upon companies, Aberdeen benchmarked the performance of study
participants and categorized them as either Best-in-Class (top 20% of
performers), Industry Average (mid 50%), or Laggard (bottom 30%). To
ensure that organizations are categorized according to the criterion that
most accurately represents what organizations are trying to accomplish,
Aberdeen first identified the top business objectives for improving PCB
design (Figure 3).
Figure 3: Top Objectives for Improving PCB Design
35%
32%
31%
28%
32%
36%
Improve time to
market
Reduce product
cost
Improve product
quality
PercentageofRespondents(n=536)
All Respondents
35%
32%
31%
28%
32%
36%
Improve time to
market
Reduce product
cost
Improve product
quality
PercentageofRespondents(n=536)
All Respondents
35%
32%
31%
28%
32%
36%
Improve time to
market
Reduce product
cost
Improve product
quality
PercentageofRespondents(n=536)
All Respondents
Source: Aberdeen Group, February 2010
Based on these answers, five key performance measures that indicate
success with achieving these objectives were used to distinguish the Best-in-
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Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 7
© 2010 Aberdeen Group. Telephone: 617 854 5200
www.aberdeen.com Fax: 617 723 7897
Class from Industry Average and Laggard organizations. The performance of
each of these tiers is displayed in Table 1.
Table 1: Top Performers Earn Best-in-Class Status
Definition of
Maturity Class
Mean Class Performance
Best-in-Class:
Top 20%
of aggregate
performance scorers
88% of products launched on time
13% decrease in development time
86% of products met product cost targets
11% decrease in product cost
88% of products met quality targets at design
release
Industry Average:
Middle 50%
of aggregate
performance scorers
75% of products launched on time
4% increase in development time
78% of products met product cost targets
5% increase in product cost
83% of products met quality targets at design
release
Laggard:
Bottom 30%
of aggregate
performance scorers
49% of products launched on time
12% increase in development time
55% of products met product cost targets
12% increase in product cost
66% of products met quality targets at design
release
Source: Aberdeen Group, February 2010
The top objective for improving PCB design is to improve time to market.
The Best-in-Class are far more successful with meeting this objective. In
fact, they are 17% more likely to launch products on time than the Industry
Average. In addition, the Best-in-Class have been able to reduce their
development time by 13% while their lesser performing competitors have
actually seen increases in development time. This means that the Best-in-
Class have found ways to address the complexity of PCB design and identify
problems early on in ways that have actually improved the efficiency of the
development process, allowing them to get to market faster.
Improving quality is a top objective for improving PCB design and the Best-
in-Class are 34% more likely than Laggards to meet their quality targets. As
seen in the top market pressures, quality is something customers are
demanding and it is something that can make or break a product brand.
Companies that are able to achieve their quality targets are often rewarded
with more demand for their products from customers who expect reliability
and are willing to pay a higher premium for the product. Given that
increasing complexity is the top challenge of PCB design, it is easy to
inadvertently introduce quality issues into the design. The Best-in-Class have
successfully addressed this with the improvements they've made to the
design process.
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 8
© 2010 Aberdeen Group. Telephone: 617 854 5200
www.aberdeen.com Fax: 617 723 7897
Another top objective is to lower product cost. This is also a top market
pressure and the Best-in-Class are successfully doing this by finding
opportunities in the PCB to lower the cost. On average, companies report
that the PCB represents 31% of the overall cost of the product. The Best-
in-Class have invested in PCB design processes that enable them to take
cost out of the PCB where their competitors have actually seen increases in
product cost. Clearly, improving the PCB design process has a significant
effect on the bottom line.
In addition, the Best-in-Class are able to save costs by reducing the number
of physical prototypes. Table 2 shows the average number of physical
prototypes required, based on PCB complexity.
Table 2: Number and Cost of Physical Prototypes Based on PCB
Complexity
Number of Physical
Prototypes Required
Cost of One Physical
Prototype
Simple PCBs 11.6 $3,967
Moderate PCBs 14.1 $8,929
Complex PCBs 16.1 $12,040
Source: Aberdeen Group, February 2010
PCB complexity was based on pin-to-pin connections, passive components,
active components, number of leads per active part, average parts per
square inch, average holes per square inch, and average leads per square
inch.
When compared to their competitors, Best-in-Class companies are able to
reduce the number of physical prototypes by 27%. Table 3 displays the
resulting cost saving with a 27% reduction in physical prototypes.
Table 3: Best-in-Class Cost Savings Based on 27% Reduction of
Physical Prototypes
Number of Physical
Prototypes Reduced
Resulting Cost
Savings on One PCB
Design
Simple PCBs 3.1 $12,483
Moderate PCBs 3.8 $33,967
Complex PCBs 4.3 $52,360
Source: Aberdeen Group, February 2010
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 9
© 2010 Aberdeen Group. Telephone: 617 854 5200
www.aberdeen.com Fax: 617 723 7897
The Best-in-Class PACE Model
Improving PCB design in ways that achieve corporate goals requires a
combination of strategic actions, organizational capabilities, and enabling
technologies that are summarized in Table 4.
Table 4: The Best-in-Class PACE Framework
Pressures Actions Capabilities Enablers
Need to launch
products quickly
(before
competitors)
Market demand
for lower cost
products
Increase ability to
predict design
behavior prior to
physical testing
Implement a
design for
manufacturing
strategy
Analysis is used to optimize the performance
of electrical components
Design teams work concurrently (conducting
different development tasks in parallel)
Formal process for managing component
costs
Primary design engineer(s) conducts PCB
analysis
Entire product design team works
collaboratively with PCB engineers
(Manufacturing, FPGA, Mechanical, Software
engineers)
Resources across multiple projects are
optimized
Design data is synchronized across
distributed locations
Define performance metrics prior to starting
design
Track number of ECOs created after initial
layout is complete
Centralized PCB part
library
Signal integrity analysis
Thermal analysis
Design for
manufacturing tools
Component selection
tools that search
multiple databases
Integrated
MCAD/ECAD design
tools
Tools to support using
advanced fabrication
technologies [High
Density Interconnect
(HDI), rigid-flex,
embedded passives, and
chip on board (COB)]
Source: Aberdeen Group, February 2010
Best-in-Class Strategies
Given the performance benefits enjoyed by the Best-in-Class, they are
clearly doing a better job of addressing the top pressures to launch
products on time, lower product cost, and differentiate their products with
better quality and more features. They are doing this by focusing on the
PCB design process and improving it in ways that will impact the success of
the overall product. The top strategies implemented by the Best-in-Class
are shown in Figure 4.
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 10
© 2010 Aberdeen Group. Telephone: 617 854 5200
Figure 4: Best-in-Class Strategies to Improve PCB Design
43%
42%
40%
46%
38%
39%
0% 10% 20% 30% 40% 50%
Improve communication and collaboration
across R&D
Increase ability to predict behavior prior
to testing
Implement a design for manufacturing
strategy
Percentage of Respondents, n=536Best-in-Class All Others-
43%
42%
40%
46%
38%
39%
0% 10% 20% 30% 40% 50%
Improve communication and collaboration
across R&D
Increase ability to predict behavior prior
to testing
Implement a design for manufacturing
strategy
Percentage of Respondents, n=536Best-in-Class All Others-
"Our focus on Design for
Manufacturability (DFM) has led
to large gains in cost reduction
and increased reliability of our
products. Success is measured
by compliance with a Zero 0-
km failure goal."
~ Engineer, Automotive
Company
Source: Aberdeen Group, February 2010
Interestingly, the top strategies pursued by the Best-in-Class are just as
likely to be pursued by their competitors. This means the difference that
leads to Best-in-Class performance is in how these strategies are executed.
The top challenge of PCB design is design complexity. Typically, there are
several people involved just in the PCB design and beyond that, other
engineering disciplines work on other aspects of the overall product. Given
the level of complexity, it is important that each person on the development
team is aware of what others are doing. They need to know about changes
made by someone else that impact their part of the design. Also, better
collaboration means the collective expertise of the development team can
be leveraged to find an optimal solution to a design problem. In addition,
better collaboration means that all development resources are used more
efficiently, which leads to shorter development times.
"Signal Integrity, Thermal,
EMI/EMC analysis have all
helped reduce the product
development cycle time. These
analyses have also increased
product performance first
time."
~ Operations Manager,
Semiconductor Company
The number of engineering changes is also a top challenge of PCB design. A
strategy that enables designers to obtain early insight into behavior, allows
them to catch problems earlier in the process. It also makes it easier to
look for opportunities to take cost out of the PCB.
Similar to the previous strategy, catching potential manufacturing problems
early means the problems can be corrected before the design is released.
Released designs that are found to have manufacturability problems create
delays and drive up cost. Production must be halted while engineering
scrambles to correct the problem. Typically the solution is whatever is
fastest, not the most cost effective. Manufacturability problems also create
scrap and require rework, further driving up cost.
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Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 11
© 2010 Aberdeen Group. Telephone: 617 854 5200
Aberdeen Insights — Strategy
From a managerial perspective, one of the bigger challenges of PCB
design is that the PCB is a bit of a black box. It is fairly easy to visualize
what the mechanical part of the design does and its value can be easily
demonstrated. Demonstrating the value of a board with a lot of
components on it is not as straightforward. A very specialized technical
skill set is required just to understand the logic behind it, never mind the
value it provides the overall product. As a result, needed improvements
to the PCB design process are not always considered by management.
However, with development schedules getting shorter and customers
becoming more budget conscious, managers can no longer afford to
ignore the PCB. As reported by survey respondents, the PCB represents
31% of the overall cost of the product. The benefits enjoyed by the Best-
in-Class prove that a focus on the PCB significantly contributes to
improving time to market and lowering product cost.
The top strategies deployed by companies show they are looking for
ways to improve efficiency and look for ways to lower product cost.
However, as there is no differentiation between the Best-in-Class and
their peers; clearly just having these strategies will not make the
difference in performance. It is something more, but what is it?
So that managers can better understand how to successfully execute
these strategies, it is helpful to understand the differences in perception
between management and the staff. When asked about design strategy,
there is a striking difference between what management thinks the staff is
designing for versus what the staff is actually designing for (Figure 5).
Figure 5: PCB Design Strategy Perception Differences between
Management and Staff
84%
81%
77%
73%
64%
89%
45% 60% 75% 90%
Manufacturability
Cost
Signal integrity
Percentage of Respondents (n=536)
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Management Staff
84%
81%
77%
73%
64%
89%
45% 60% 75% 90%
Manufacturability
Cost
Signal integrity
Percentage of Respondents (n=536)Management Staff
Source: Aberdeen Group, February 2010
continued
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 12
© 2010 Aberdeen Group. Telephone: 617 854 5200
Aberdeen Insights — Strategy
Directors and above think the PCB is designed for manufacturability and
cost, which is consistent with the top strategies. However, when
presented with the same list of options, the development team reports
they actually design for technical performance such as signal integrity and
reliability. When compared to the management team, they are much less
concerned about designing for cost and manufacturability. Why the
disconnect? The development team works with what they have. The
capabilities they have in place enable them to design for things like signal
and power integrity. Because management is unaware of this, changes are
not made to adopt the capabilities that lead Best-in-Class performance.
"Our ability to integrate the
ERP system, schematics,
mechanical design tool, and
simulation tools with PCB
design has been what has made
the biggest difference in our
process. This level of
integration enables us to
reduce the number of re-spins
and R&D time. Time, money
and resources can be utilized in
other areas because of the
reduced re-spins and saved
R&D time."
~ Manager, Industrial
Equipment Manufacturer
In the next chapter, we will see what the top performers are doing to
achieve their success.
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Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 13
© 2010 Aberdeen Group. Telephone: 617 854 5200
Chapter Two:
Benchmarking Requirements for Success
Chapter One demonstrated the pressures driving PCB design improvement
It also described the business opportunities offered by successful execution
of strategies to improve PCB design. Chapter Two explores the capabilities
and enabling technologies the Best-in-Class use to execute those strategies,
allowing them to enjoy a competitive advantage.
Case Study — Esterline - CMC Electronics Inc.
Esterline - CMC Electronics is a world leader in the design, manufacture,
sales and support of high-technology electronics products for the aviation
and global positioning markets. CMC Electronics focuses on gaining a
leadership position in growing niche markets where products and
systems of the utmost quality, highest reliability and most innovative
features are required. The company is a major supplier to the aerospace
and high-technology industries, airlines, military agencies and government
customers around the world. Because they both design and manufacture
their products, they have an excellent perspective on PCB development
and know what needs to be done to ensure an efficient design process
that results in a high quality product.
The development team for CMC Electronics is spread across multiple
locations. To support better communication and greater efficiency, they
support practices such as in process reviews and final documentation
reviews with electronic workflows that automatically route to the right
person, ensuring everything stays on schedule. They also use a
centralized data repository that is leveraged by all sites. “The use of
common and centralized libraries has enabled transparent inter-site
transfers,” says Alain Fouquet, ECAD section leader at CMC Electronics.
While these tools have been very helpful, Fouquet credits their Design
for Manufacturability (DFM) strategy as the most beneficial thing CMC
Electronics has done to improve PCB design. “DFM validation of the PCB
designs prior to release increases the manufacturability of the bare
boards. PCB designs are right the first time with fewer re-spins,”
comments Fouquet. “To accomplish this, we use a DFM tool that catches
issues the PCB design tools alone wouldn’t catch. As a result, we have
confidence that the board design has all the required manufacturing
information when it is sent to the shop. This means we avoid production
delays due to missing information.” The tools are also used to catch
potential manufacturing problems such as when a trace is too close to a
mounting hole. “If problems like this are not caught before the design is
released, the worst case scenario is a re-spin of the entire board, which
adds cost and delays,” reports Fouquet. “We avoid this and in fact have
boards with 2,500 components that are right at initial release.”
continued
Fast Facts
Compared to all competitors,
the Best-in-Class are:
√ 53% more likely to leverage
design for manufacturability
tools
√ 36% more likely to have a
formal process for managing
component cost
√ 36% more likely to optimize
resources across multiple
projects
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Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 14
© 2010 Aberdeen Group. Telephone: 617 854 5200
www.aberdeen.com Fax: 617 723 7897
Case Study — Esterline - CMC Electronics Inc.
While the improvements on the PCB are obvious, Fouquet credits the
improvements as being much bigger than that and have an impact on the
company’s performance. “We have much better control over our design
cycle and our deliveries are on time,” observes Fouquet. “What this
means for the company is we do a better job of meeting our customers’
needs so, we are more successful.”
Competitive Assessment
Aberdeen Group analyzed the aggregated metrics of surveyed companies to
determine whether their performance ranked as Best-in-Class, Industry
Average, or Laggard. In addition to having common performance levels, each
class also shared characteristics in five key categories: (1) process (the
approaches they take to improve PCB design); (2) organization (defined
ownership of processes and collaboration among stakeholders); (3)
knowledge management (how data is managed and exposed to key
stakeholders); (4) performance management (metrics captured and
tracked to improve business results); and (5) technology (the tools that
enhance and support PCB design). These characteristics (identified in Table
5) serve as a guideline for best practices, and correlate directly with Best-in-
Class performance across the key metrics.
Table 5: The Competitive Framework
Best-in-Class Average Laggards
Analysis is used to optimize the electrical performance
72% 58% 50%
Design teams work concurrently (conducting different
development tasks in parallel)
68% 63% 57%
Formal process for managing component costs
Process
60% 48% 38%
Primary design engineer(s) conducts PCB analysis
69% 61% 62%
Entire design team works collaboratively with PCB
engineers (Manufacturing, FPGA, Mechanical, Software)
68% 61% 55%
Resources across multiple projects are optimized
Organization
61% 49% 39%
Design data is synchronized across distributed locations
Knowledge
57% 44% 39%
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 15
© 2010 Aberdeen Group. Telephone: 617 854 5200
Best-in-Class Average Laggards
Performance metrics are defined prior to starting design
62% 53% 47%
ECOs created after initial layout is complete are tracked
Performance
58% 48% 46%
PCB design tools currently in use:
Technology
86% Centralized
PCB part library
76% Signal
integrity
analysis
69% Thermal
analysis
67% Design for
manufacturing
tools
56% Multiple
database
component
searching tools
54% Integrated
MCAD/ECAD
design tools
47% Advanced
fabrication
technology tool
75% Centralized
PCB part library
68% Signal
integrity
analysis
59% Thermal
analysis
44% Design for
manufacturing
tools
39% Multiple
database
component
searching tools
48% Integrated
MCAD/ECAD
design tools
39% Advanced
fabrication
technology tool
71% Centralized
PCB part library
62% Signal
integrity
analysis
55% Thermal
analysis
44% Design for
manufacturing
tools
41% Multiple
database
component
searching tools
39% Integrated
MCAD/ECAD
design tools
31% Advanced
fabrication
technology tool
Source: Aberdeen Group, February 2010
Capabilities and Enablers
Based on the strategies deployed to support PCB design, the findings of the
Competitive Framework and interviews with end users, Aberdeen’s analysis
of the Best-in-Class reveals there are three key areas companies must focus
on to optimize their PCB design process in ways that will improve time to
market, lower product cost, and enable greater product differentiation:
• Improve communication and collaboration among the development
team
"Our centralized library and
common design tools make it
easy to move and shift projects
from one R&D site in the
world to another."
~ Engineer, A&D Company
• Support a design for manufacturability strategy
• Enable the ability to obtain early insight into the final product and
how it will behave
Processes, organizational responsibility, knowledge management,
performance management, and technology all play a role in supporting these
three things.
www.aberdeen.com Fax: 617 723 7897
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 16
© 2010 Aberdeen Group. Telephone: 617 854 5200
Process
Standard processes provide structure and repeatability to the PCB design
process and ensure that the processes that are proven to work are
consistently followed. The most differentiated processes implemented by
the Best-in-Class are shown in Figure 6.
Figure 6: Best-in-Class PCB Design Processes
72%
68%
60%
55%
61%
44%
0%
25%
50%
75%
Analysis used to
optimize the
performance
Design teams work
concurrently
Formal process for
managing component
costs
PercentageofRespondents(n=536)
Best-in-Class All Others-
72%
68%
60%
55%
61%
44%
0%
25%
50%
75%
Analysis used to
optimize the
performance
Design teams work
concurrently
Formal process for
managing component
costs
PercentageofRespondents(n=536)
Best-in-Class All Others-
"Our signal integrity simulation
software has been an excellent
tool for designing the board
right the first time. This helps
with functionality as well as
regulatory compliance."
~ Norman Pyle, Sr. Electrical
Engineer, Pelco
Source: Aberdeen Group, February 2010
To obtain early insight into how the PCB will function, the Best-in-Class are
31% more likely than their competitors to have a formal process to analyze
the PCB performance. This enables them to look for opportunities to
improve performance, catch problems, and identify areas to take out cost.
Because this is done during the design process, it is a lot easier, faster, and
cheaper to make design adjustments than waiting for physical prototypes to
be built.
The Best-in-Class also make it possible for the PCB design team to work
concurrently, meaning design tasks are completed in parallel. This process
improves efficiency so that the PCB design is completed in less time,
supporting the Best-in-Class' ability to reduce development time by 13%.
"Having several engineers
working simultaneously on one
schematic saved a lot of time
and reduced the possibility of
errors during integration of
schematic sheets drawn by
different engineers."
~ Roland Beck, Engineer, Philips
Medizin Systeme Boeblingen
Finally, to address market pressures to lower product cost, the Best-in-
Class are 36% more likely than their competitors to have a formal process
to evaluate cost during design and look for ways to reduce component
costs. This is a contributing factor to their ability to reduce cost by 11%.
Organization
While the PCB design processes are critical, steps must be taken to get the
most out of the available organizational resources (Figure 7).
www.aberdeen.com Fax: 617 723 7897
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 17
© 2010 Aberdeen Group. Telephone: 617 854 5200
Figure 7: How the Best-in-Class Leverage Organizational Resources
69% 68%
61%61%
58%
45%
0%
25%
50%
75%
Primary design
engineer(s) conducts
PCB analysis
Extended development
team collaborates with
PCB engineers
Resources across
multiple projects are
optimized
PercentageofRespondents(n=536)
Best-in-Class All Others-
69% 68%
61%61%
58%
45%
0%
25%
50%
75%
Primary design
engineer(s) conducts
PCB analysis
Extended development
team collaborates with
PCB engineers
Resources across
multiple projects are
optimized
PercentageofRespondents(n=536)
Best-in-Class All Others-
Source: Aberdeen Group, February 2010
The Best-in-Class have a process in place to analyze PCB performance
during the design process. To support this, the primary design engineers are
responsible for conducting this analysis. This means they can leverage the
analysis results to make better design decisions as they design. This is more
efficient than handing the design over to an Analyst expert every time an
analysis needs to be conducted. The end result is the design engineer is
more likely to make educated design decisions that improve quality and
lower product cost.
"A team oriented approach to
PCB design has improved
communication and reduced
design times."
~ Engineer, A&D Company
The Best-in-Class have a process in place so that the PCB design tasks are
conducted in parallel. To support further collaboration, they support an
organizational structure to enable those outside of the PCB design team
(such as manufacturing, mechanical, and software engineers) to collaborate
with the PCB engineers. This supports a design for manufacturability
strategy as well as helps to avoid problems due to incompatibilities between
different design aspects of the overall product.
Finally, the Best-in-Class are 36% more likely to make sure they leverage
their PCB design resources across multiple projects. This ensures optimal
efficiency which results in shorter development time.
Knowledge Management
The Best-in-Class have a process in place for PCB design tasks to be
completed in parallel. To support this, they are 36% more likely than their
competitors to synchronize design data across distributed locations. This
supports better collaboration so that each person is working with the latest
design information and is aware of changes that will affect the part of the
design he or she is working on.
www.aberdeen.com Fax: 617 723 7897
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 18
© 2010 Aberdeen Group. Telephone: 617 854 5200
Performance Management
In order to ensure the final product meets the design requirements and will
be the product customers want, it is important the design criterion is clearly
defined. The Best-in-Class assess product performance throughout the
design process, but to make sure the PCB performs as required, it is
important those performance metrics are defined prior to beginning any
design work. This will ensure that when performance is analyzed, it is
measured against the correct criteria and the designer knows what is
required from day one. This also avoids engineering change orders (a top
challenge) that are a result of performance criteria not being met.
"Having a global library has
really helped us. We released
the standard for symbol,
pattern, and attributes to all
sites. This has saved us money
and improved our PCB quality."
~ Engineer, Automotive
Company
Technology
The Best-in-Class use a variety of technologies to support PCB design. With
these technologies, they are able to improve efficiency, lower product cost,
and add features to competitively differentiate the product (Figure 8).
Figure 8: Technologies Supporting PCB Design
86%
76%
69%
67%
56%
54%
47%
73%
66%
58%
44%
40%
44%
36%
0% 20% 40% 60% 80% 100%
Centralized PCB parts library
Signal integrity analysis
Thermal analysis
Design for manufacturability tools
Component selection tools that search multiple
databases
Integrated MCAD and ECAD design tools
Tools supporting advanced fabrication
technologies
Percentage of respondents (n=536)Best-in-Class All Others
36%
- -
86%
76%
69%
67%
56%
54%
47%
73%
66%
58%
44%
40%
44%
36%
0% 20% 40% 60% 80% 100%
Centralized PCB parts library
Signal integrity analysis
Thermal analysis
Design for manufacturability tools
Component selection tools that search multiple
databases
Integrated MCAD and ECAD design tools
Tools supporting advanced fabrication
technologies
Percentage of respondents (n=536)Best-in-Class All Others
36%
- -
Source: Aberdeen Group, February 2010
The Best-in-Class use several technologies that support collaboration and
enable them to take advantage of the same information, regardless of where
they are. The Best-in-Class are 23% more likely to use integrated
MCAD/ECAD tools. This supports the ability for those in the PCB group to
collaborate with the mechanical engineers. This provides a very easy
mechanism to communicate changes on the mechanical side, such as a
dimension shift in an enclosure, to those working on the PCB. As a result,
each engineering group is aware of issues such as potential interferences or
a need for better venting, before they become problems. The Best-in-Class
also use a centralized parts library and leverage tools that enable engineers
to search across multiple databases for components. This ensures everyone
on the team, no matter where they are, has access to the same parts. As a
result, Best-in-Class companies reduce the number of unique parts they use,
thus lowering costs.
"Implementing MCAD
integration has been most
helpful. It allows our
mechanical and electronics
engineers to get it right the
first time."
~ Tony Karavidas, Engineer,
Leica Geosystems
www.aberdeen.com Fax: 617 723 7897
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 19
© 2010 Aberdeen Group. Telephone: 617 854 5200
To obtain early insight into PCB performance, the Best-in-Class take
advantage of many types of analyses. Two of the most differentiated are
signal integrity and thermal. With these tools they have a better idea of how
the PCB will perform, before even a prototype exists.
Finally, designing for manufacturability is a top strategy, but the Best-in-Class
are 52% more likely to put the tools in place to enable them to execute on
this strategy. As a result, they are able to catch potential manufacturing
problems before they manifest themselves on the production floor, saving a
lot of money. The Best-in-Class are also 31% more likely to use leverage
design tools that enable them to take advantage of new fabrication
technologies such as High Density Interconnect (HDI), rigid-flex, embedded
passives, and Chip on Board (COB). Leveraging these technologies saves
money, but it is not always easy to take advantage of them. With design
tools specifically intended to take advantage of these technologies, much of
the process is automated making it easier to benefit from the technologies.
Aberdeen Insights — Technology
Designing for manufacturability is a top strategy for improving PCB
design. While this is often a concern for other aspects of product
development, such as the mechanical components, it has not been rated
as important in previous Aberdeen research as it is for electronics. Why
is this?
Research from Aberdeen's June 2009 report, Assembly, CAM, and Process
Planning for Today's Manufacturing Engineer: Boosting Production Productivity
while Lowering Costs, found that the top challenge of production planning
for electronics manufacturers is a lack of collaboration between design
and manufacturing engineers. In fact, they are 35% more likely to rate it
as a top challenge compared to other industries. In addition, electronics
manufactures are 65% more likely than other industries to implement
strategies to improve collaboration between design and manufacturing
engineers. Clearly, electronics production feels more pain from
manufacturability issues than the production of non-electronic parts. One
of the reasons for this is time to market. While all manufacturers are in a
race to get their products to market as soon as possible, the pressure is
even greater for electronics. Electronics become outdated even faster
than for most other industries so, there is an even shorter window to
optimize profits on new products. In addition, electronics production
tends to require frequent changeovers. Forty-nine percent (49%) of
electronics manufacturers report changeovers occurring several times in
just one day. With this much pressure to move things along as quickly as
possible, there is little time to address manufacturing problems with the
design.
continued
Aberdeen Insights — Technology
"The thing that has been most
helpful for our PCB design
process has been signal
integrity simulation tools. This
tool helped to reduce PCB re-
layout due to signal integrity
issues. This has helped reduce
operating costs."
~ Engineer, Consumer
Electronics Company
www.aberdeen.com Fax: 617 723 7897
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 20
© 2010 Aberdeen Group. Telephone: 617 854 5200
www.aberdeen.com Fax: 617 723 7897
Aberdeen Insights — Technology
What's interesting is that clearly companies have recognized this as an
issue they need to address, but surprisingly, more companies have not
implemented design for manufacturability tools. With the Best-in-Class
being 52% more likely than their competitors to implement these tools, it
is the most differentiated technology in PCB design. Clearly this
technology makes a difference that contributes to Best-in-Class success.
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 21
© 2010 Aberdeen Group. Telephone: 617 854 5200
Chapter Three:
Required Actions
Fast Facts
√ Implement design for
manufacturability tools to
support a design for
manufacturability strategy
√ Synchronize design data
across multiple locations to
support collaboration
√ Look for opportunities to
take cost out of the PCB
with a formal process for
managing component cost
Whether a company is trying to move its performance in PCB design from
Laggard to Industry Average, or Industry Average to Best-in-Class, the
following actions will help spur the necessary performance improvements:
Laggard Steps to Success
• Optimize resources across multiple projects. Getting the
most out of existing resources will improve efficiency, helping to
reduce development time. The Best-in-Class are 56% more likely to
do this.
• Implement a formal process for managing component cost.
This enables more visibility to cost during the design process,
making it easier to take cost out of the product. The Best-in-Class
are 58% more likely to have a cost management process.
• Deploy design for manufacturability tools. These tools save
costs by catching manufacturing issues during the design process.
The Best-in-Class are 52% more likely to leverage these tools to
support a design for manufacturing strategy.
Industry Average Steps to Success
• Synchronize design data across distributed locations. The
Best-in-Class are 30% more likely to synchronize their data which
makes it easier to support concurrent design between team
members and thus improve product development efficiency.
• Catch manufacturing issues during design with design for
manufacturability tools. Finding problems with manufacturability
during the design process save both time and money. The Best-in-
Class are 52% more likely to leverage these tools.
• Implement component selection tools that search across
multiple databases. Take advantage of all the standard corporate
parts in addition to lowering cost by reducing the number of
different components used. Best-in-Class companies are 44% more
likely to take advantage of these searching capabilities.
Best-in-Class Steps to Success
• Further improve the execution of a design for
manufacturability strategy with manufacturing process
simulation. The Best-in-Class are already 29% more likely than
their competitors to use this technology, but adoption is still low
with only 22% currently using it.
• Improve collaboration across engineering disciplines with
integrated MCAD/ECAD tools. Integrated design tools improve
www.aberdeen.com Fax: 617 723 7897
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 22
© 2010 Aberdeen Group. Telephone: 617 854 5200
"Design for manufacturability
reviews before release have
helped reduce the cost of
rework and re-spinning the
boards. All collaborative tools
and technologies facilitate
communication with engineers,
vendors, and others whose
input is valuable during the
design development cycle. The
more we all talk, the better and
more predictable the
outcome."
~ Engineer, Telecommunication
Company
communication between engineering disciplines, making it easier to
communicate changes and catch conflicts before they become
problems. Fifty-four percent (54%) of the Best-in-Class already do
this, but more could benefit.
• Improve collaboration within the electronics team with
integrated FPGA/PCB design tools. Leveraging integrated tools
makes it easier to work together to improve the overall
performance of the PCB. Forty-two percent (42%) of the Best-in-
Class already take advantage of this integration, but greater
adoption would further improve performance.
Aberdeen Insights — Summary
A focus on PCB design can offer a strategic advantage by improving time
to market, lowering product cost, and creating more product
differentiation. Ignoring the PCB and not providing the resources needed
to improve the process can actually result in longer development times
and additional cost. To enjoy performance similar to the Best-in-Class,
companies need to:
• Improve communication and collaboration among the
development team
• Support a design for manufacturability strategy
• Enable the ability to obtain early insight into the final product and
how it will behave
www.aberdeen.com Fax: 617 723 7897
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 23
© 2010 Aberdeen Group. Telephone: 617 854 5200
Appendix A:
Research Methodology
Between January and February 2010, Aberdeen examined the use, the
experiences, and the intentions of 536 enterprises in a diverse set of
industries. Aberdeen supplemented this online survey effort with interviews
with select survey respondents, gathering additional information on their
strategies, experiences, and results.
Study Focus
Respondents completed an
online survey that included
questions designed to
determine the following:
√ What is driving companies
to improve PCB design
√ The challenges of PCB design
√ The actions these companies
are taking to improve PCB
design
√ The capabilities and
technology enablers they
have in place to support PCB
design
The study identifies emerging
best practices to support PCB
design and to provide a
framework by which readers
could assess their own
capabilities.
Responding enterprises included the following:
• Job title: The research sample included respondents with the
following job titles: Executive level manager (4%); VP/Director (5%);
Manager (17%); Engineers (70%); and other (4%).
• Industry: The research sample included respondents from a wide
cross section of industries. The sectors that saw the largest
representation in the sample were: aerospace and defense (26%),
consumer electronics (21%), telecommunications (19%), automotive
(14%), medical devices (10%), and industrial equipment (8%).
• Geography: The majority of respondents (57%) were from North
America. Remaining respondents were from Europe (24%), the Asia
/ Pacific region (16%), and from the rest of the world (3%).
• Company size: Forty-four percent (44%) of respondents were from
large enterprises (annual revenues above US $1 billion); 37% were
from midsize enterprises (annual revenues between $50 million and
$1 billion); and 19% of respondents were from small businesses
(annual revenues of $50 million or less).
• Headcount: Sixteen percent (16%) of respondents were from small
enterprises (headcount between 1 and 99 employees); 28% were
from midsize enterprises (headcount between 100 and 999
employees); and 56% of respondents were from large businesses
(headcount greater than 1,000 employees).
www.aberdeen.com Fax: 617 723 7897
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 24
© 2010 Aberdeen Group. Telephone: 617 854 5200
Table 6: The PACE Framework Key
Overview
Aberdeen applies a methodology to benchmark research that evaluates the business pressures, actions, capabilities,
and enablers (PACE) that indicate corporate behavior in specific business processes. These terms are defined as
follows:
Pressures — external forces that impact an organization’s market position, competitiveness, or business
operations (e.g., economic, political and regulatory, technology, changing customer preferences, competitive)
Actions — the strategic approaches that an organization takes in response to industry pressures (e.g., align the
corporate business model to leverage industry opportunities, such as product / service strategy, target markets,
financial strategy, go-to-market, and sales strategy)
Capabilities — the business process competencies required to execute corporate strategy (e.g., skilled people,
brand, market positioning, viable products / services, ecosystem partners, financing)
Enablers — the key functionality of technology solutions required to support the organization’s enabling business
practices (e.g., development platform, applications, network connectivity, user interface, training and support,
partner interfaces, data cleansing, and management)
Source: Aberdeen Group, February 2010
Table 7: The Competitive Framework Key
Overview
The Aberdeen Competitive Framework defines enterprises
as falling into one of the following three levels of practices
and performance:
Best-in-Class (20%) — Practices that are the best
currently being employed and are significantly superior to
the Industry Average, and result in the top industry
performance.
Industry Average (50%) — Practices that represent the
average or norm, and result in average industry
performance.
Laggards (30%) — Practices that are significantly behind
the average of the industry, and result in below average
performance.
In the following categories:
Process — What is the scope of process
standardization? What is the efficiency and
effectiveness of this process?
Organization — How is your company currently
organized to manage and optimize this particular
process?
Knowledge — What visibility do you have into key
data and intelligence required to manage this process?
Technology — What level of automation have you
used to support this process? How is this automation
integrated and aligned?
Performance — What do you measure? How
frequently? What’s your actual performance?
Source: Aberdeen Group, February 2010
Table 8: The Relationship Between PACE and the Competitive Framework
PACE and the Competitive Framework – How They Interact
Aberdeen research indicates that companies that identify the most influential pressures and take the most
transformational and effective actions are most likely to achieve superior performance. The level of competitive
performance that a company achieves is strongly determined by the PACE choices that they make and how well they
execute those decisions.
Source: Aberdeen Group, February 2010
www.aberdeen.com Fax: 617 723 7897
Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a
Strategic Asset for Cost Reduction and Faster Time-to-Market
Page 25
© 2010 Aberdeen Group. Telephone: 617 854 5200
www.aberdeen.com Fax: 617 723 7897
Appendix B:
Related Aberdeen Research
Related Aberdeen research that forms a companion or reference to this
report includes:
• Printed Circuit Board Design Integrity: The Key to Successful PCB
Development; April 2007
• PLM in Electronics: Turning Products into Profits; June 2007
• Electronics -- Correct by Design; January 2007
• Assembly, CAM, and Process Planning for Today's Manufacturing
Engineer: Boosting Production Productivity while Lowering Costs; June
2009
• System Engineering: Top Four Design Tips to Increase Profit Margins for
Mechatronics and Smart Products; October 2009
• System Design: New Product Development for Mechatronics; January
2008
• Embedded Systems Development: Three Proven Practices for Speed and
Agility; March 2009
• Engineering Evolved: Getting Mechatronics Performance Right the First
Time, November 2008
• The Engineering Executive's Strategic Agenda; June 2008
Information on these and any other Aberdeen publications can be found at
www.aberdeen.com.
Author: Michelle Boucher, Research Analyst, Product Innovation &
Engineering Practice, (michelle.boucher@aberdeen.com)
Since 1988, Aberdeen's research has been helping corporations worldwide become Best-in-Class. Having
benchmarked the performance of more than 644,000 companies, Aberdeen is uniquely positioned to provide
organizations with the facts that matter — the facts that enable companies to get ahead and drive results. That's why
our research is relied on by more than 2.2 million readers in over 40 countries, 90% of the Fortune 1,000, and 93% of
the Technology 500.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted
marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-
Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the
strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com
or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.
This document is the result of primary research performed by Aberdeen Group. Aberdeen Group's methodologies
provide for objective fact-based research and represent the best analysis available at the time of publication. Unless
otherwise noted, the entire contents of this publication are copyrighted by Aberdeen Group, Inc. and may not be
reproduced, distributed, archived, or transmitted in any form or by any means without prior written consent by
Aberdeen Group, Inc. (071309b)

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Mentorpaper 56786

  • 1. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market February 2010 Michelle Boucher
  • 2. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 2 © 2010 Aberdeen Group. Telephone: 617 854 5200 Executive Summary Research Benchmark Aberdeen’s Research Benchmarks provide an in- depth and comprehensive look into process, procedure, methodologies, and technologies with best practice identification and actionable recommendations In today's competitive market place, companies are looking for new ways to differentiate their products. As a result, electronics have become a critical component of product development. With that, a focus on the Printed Circuit Board (PCB) design process offers a strategic advantage with opportunities to improve time to market, lower product cost, and provide product differentiation. This report offers guidance to achieve this by improving the PCB design process. Best-in-Class Performance Aberdeen used the following five key performance criteria to distinguish Best-in-Class companies. Best-in-Class companies achieve the following results: "Improvements to our PCB design process have saved us weeks and improved quality. We now use a team design approach where several designers work simultaneously on a board and enter their design constraints. This flow also allows schematic changes while the layout is still in progress. With this flow supported by the tool suite we use, we can reduce the turn- around time by several days and reduce errors during design handover significantly. Compared to our old methods we can now better re-use existing layouts which saves us several weeks of layout time for complex boards." ~ Roland Beck, Engineer, Philips Medizin Systeme Boeblingen • 88% of products launch on time • 13% decrease in development time • 86% of products meet product cost targets • 11% decrease in product cost • 88% of products meet quality targets at design release Competitive Maturity Assessment When compared to competitors, firms enjoying Best-in-Class performance shared several common characteristics that support PCB design including: • 53% more likely to leverage design for manufacturability tools • 36% more likely to have a formal process for managing component cost • 36% more likely to optimize resources across multiple projects Required Actions In addition to the specific recommendations in Chapter Three of this report, to achieve Best-in-Class performance, companies must: • Adopt a design for manufacturability strategy and implement the necessary tools to support this approach • Synchronize design data across multiple locations to support collaboration • Look for opportunities to take cost out of the PCB with a formal process for managing component cost www.aberdeen.com Fax: 617 723 7897
  • 3. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 3 © 2010 Aberdeen Group. Telephone: 617 854 5200 www.aberdeen.com Fax: 617 723 7897 Table of Contents Executive Summary.......................................................................................................2 Best-in-Class Performance.....................................................................................2 Competitive Maturity Assessment.......................................................................2 Required Actions......................................................................................................2 Chapter One: Benchmarking the Best-in-Class....................................................4 The Business Need for Improving PCB Design ................................................4 The Maturity Class Framework............................................................................6 The Best-in-Class PACE Model ............................................................................9 Best-in-Class Strategies...........................................................................................9 Chapter Two: Benchmarking Requirements for Success.................................13 Competitive Assessment......................................................................................14 Capabilities and Enablers......................................................................................15 Chapter Three: Required Actions .........................................................................21 Laggard Steps to Success......................................................................................21 Industry Average Steps to Success ....................................................................21 Best-in-Class Steps to Success............................................................................21 Appendix A: Research Methodology.....................................................................23 Appendix B: Related Aberdeen Research............................................................25 Figures Figure 1: Top Business Pressures Driving Improvement in PCB Design.........4 Figure 2: Top PCB Design Challenges......................................................................5 Figure 3: Top Objectives for Improving PCB Design...........................................6 Figure 4: Best-in-Class Strategies to Improve PCB Design...............................10 Figure 5: PCB Design Strategy Perception Differences between Management and Staff .........................................................................................................................11 Figure 6: Best-in-Class PCB Design Processes.....................................................16 Figure 7: How the Best-in-Class Leverage Organizational Resources..............17 Figure 8: Technologies Supporting PCB Design ..................................................18 Tables Table 1: Top Performers Earn Best-in-Class Status..............................................7 Table 2: Number and Cost of Physical Prototypes Based on PCB Complexity .....................................................................................................................8 Table 3: Best-in-Class Cost Savings Based on 27% Reduction of Physical Prototypes ......................................................................................................................8 Table 4: The Best-in-Class PACE Framework .......................................................9 Table 5: The Competitive Framework...................................................................14 Table 6: The PACE Framework Key ......................................................................24 Table 7: The Competitive Framework Key..........................................................24 Table 8: The Relationship Between PACE and the Competitive Framework .........................................................................................................................................24
  • 4. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 4 © 2010 Aberdeen Group. Telephone: 617 854 5200 Chapter One: Benchmarking the Best-in-Class Fast Facts √ PCBs represent 31% of the overall cost of the product √ Best-in-Class practices result in an average of $33,967 in savings in prototype costs, for one PCB for moderately complex products Aberdeen Group's June 2008 report, Engineering Executive's Strategic Agenda, found that one of the top pressures facing engineering executives today is increasing market demand to build "smarter" product. In response, manufacturers are embedding more electronics into their products. As a result, Printed Circuit Board (PCB) design has grown in importance within the overall product development process. However, has it become so important that the PCB and the process to develop it can actually impact time to market, product cost, and create product differentiation? If so, how? To answer that question, Aberdeen studied the experiences of 536 companies in January and February 2010 through a survey and interviews. The Business Need for Improving PCB Design To understand the external factors driving companies to improve how they design PCBs, survey respondents were asked to pick the top two pressures driving that improvement. The top pressures clearly speak to time, cost, and product differentiation (Figure 1). Figure 1: Top Business Pressures Driving Improvement in PCB Design 41% 40% 36% 27% 25% 0% 15% 30% 45% Need to launch products quickly Market demand for lower cost products Market demand for higher quality products Market demand for more feature rich products Reduced development budgets Percentage of Respondents, n=536All Respondents 41% 40% 36% 27% 25% 0% 15% 30% 45% Need to launch products quickly Market demand for lower cost products Market demand for higher quality products Market demand for more feature rich products Reduced development budgets Percentage of Respondents, n=536All Respondents "A major challenge for us is the reduction in design time and cost. This is putting lot of pressure on the designers and we need strong tools to achieve these tight requirements." ~ Operations Manager, Semiconductor Company Source: Aberdeen Group, February 2010 Today's development schedules are so tight, every aspect of the design is critical. There is no room for error. A delay in any part of the design will have a downstream impact on the entire product and subsequently, delay the product launch. Late to market means competitors can capture market share from you which ultimately leads to lost revenue opportunities. Companies have recognized this and are therefore looking to improve the PCB design process to make it more efficient. As a result, products will be able to launch to market as quickly as possible. In today's economy, customers are more price sensitive than ever and they are demanding lower cost products. If you can not meet their price www.aberdeen.com Fax: 617 723 7897
  • 5. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 5 © 2010 Aberdeen Group. Telephone: 617 854 5200 expectations, then they will find a competitor who will. Lower prices erode profit margins so, companies are looking for opportunities to take cost out of their products. This pressure is so great, they need to examine all aspects of the product to look for possibilities to take out cost. The PCB offers many opportunities for cost reductions and as a result, 40% of companies surveyed reported it as a top pressure driving them to improve the PCB design process. Finally, fierce market competition means companies need to be looking for new ways to differentiate their products and many companies are recognizing that the PCB provides many opportunities for this. Poor quality tarnishes a company's reputation where a high quality product will elevate a company's brand and may even allow that company to charge a premium for that quality. Electronics can be a source of poor quality and companies have recognized that by improving the PCB design process, they catch more problems that affect quality and as a result, they develop a superior product. Electronics also provide opportunities for new innovative features that further differentiate the product. By improving the efficiency of the PCB design process, companies have more time to add these features, enabling those companies to capture more market share and consequently boost revenues. What Makes PCB Design Hard? As the pressures indicate, improved PCB design practices create opportunities for faster time to market, lower product cost, and greater product differentiation. However, what challenges must be addressed in order to improve the PCB design process? Figure 2 displays these top challenges. Respondents were asked to pick their top two challenges. Figure 2: Top PCB Design Challenges "We have a lot of difficulty around predictability – it is hard to declare and hit a commit date. The reason for this is constant engineering change. We are currently implementing a change control process to address this challenge." ~ PCB Department Manager, A&D Company 53% 42% 41% 25% 22% 0% 20% 40% 60% Increasing product complexity Frequent design changes Decreasing size/product miniaturization Time spent on layout activities Predicting product behavior in a real world environment Percentage of Respondents, n=536All Respondents 53% 42% 41% 25% 22% 0% 20% 40% 60% Increasing product complexity Frequent design changes Decreasing size/product miniaturization Time spent on layout activities Predicting product behavior in a real world environment Percentage of Respondents, n=536All Respondents Source: Aberdeen Group, February 2010 Today's products are extremely complex. In order to meet market demand for competitively differentiating features, many modern products have evolved into an integrated system of mechanical components, electronics, www.aberdeen.com Fax: 617 723 7897
  • 6. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 6 © 2010 Aberdeen Group. Telephone: 617 854 5200 and software. Managing this system is complex in itself, but it also adds even more complexity to each aspect of the design. The result: more is needed from the PCB. Those involved with developing the PCB need to somehow figure out how to deal with things such as high density boards, multiple layers, and space constraints. All the while, new designs require the PCB to get smaller and smaller. The end result is that designing the PCB has become extremely challenging, which sets the designers up for errors. To address the top market pressures, it is imperative they have the ability to manage this complexity or mistakes will be inevitable, which will lead to quality issues, added cost, and product delays. Change is inherent to the product development process. The very nature of innovation means there will be design iterations and changes. However, the impact of late changes means new design work is interrupted as designers are required to go back and redo work that was previously completed. The further along the design is, the more disruptive those changes are. This means designers need the ability to obtain insight into design behavior as early as possible. As a result, they can optimize the design and catch PCB design problems early, before they become the time consuming headaches that cause product delays that can ultimately impact time to market. The Maturity Class Framework To understand successful approaches to PCB design and the business impact it has upon companies, Aberdeen benchmarked the performance of study participants and categorized them as either Best-in-Class (top 20% of performers), Industry Average (mid 50%), or Laggard (bottom 30%). To ensure that organizations are categorized according to the criterion that most accurately represents what organizations are trying to accomplish, Aberdeen first identified the top business objectives for improving PCB design (Figure 3). Figure 3: Top Objectives for Improving PCB Design 35% 32% 31% 28% 32% 36% Improve time to market Reduce product cost Improve product quality PercentageofRespondents(n=536) All Respondents 35% 32% 31% 28% 32% 36% Improve time to market Reduce product cost Improve product quality PercentageofRespondents(n=536) All Respondents 35% 32% 31% 28% 32% 36% Improve time to market Reduce product cost Improve product quality PercentageofRespondents(n=536) All Respondents Source: Aberdeen Group, February 2010 Based on these answers, five key performance measures that indicate success with achieving these objectives were used to distinguish the Best-in- www.aberdeen.com Fax: 617 723 7897
  • 7. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 7 © 2010 Aberdeen Group. Telephone: 617 854 5200 www.aberdeen.com Fax: 617 723 7897 Class from Industry Average and Laggard organizations. The performance of each of these tiers is displayed in Table 1. Table 1: Top Performers Earn Best-in-Class Status Definition of Maturity Class Mean Class Performance Best-in-Class: Top 20% of aggregate performance scorers 88% of products launched on time 13% decrease in development time 86% of products met product cost targets 11% decrease in product cost 88% of products met quality targets at design release Industry Average: Middle 50% of aggregate performance scorers 75% of products launched on time 4% increase in development time 78% of products met product cost targets 5% increase in product cost 83% of products met quality targets at design release Laggard: Bottom 30% of aggregate performance scorers 49% of products launched on time 12% increase in development time 55% of products met product cost targets 12% increase in product cost 66% of products met quality targets at design release Source: Aberdeen Group, February 2010 The top objective for improving PCB design is to improve time to market. The Best-in-Class are far more successful with meeting this objective. In fact, they are 17% more likely to launch products on time than the Industry Average. In addition, the Best-in-Class have been able to reduce their development time by 13% while their lesser performing competitors have actually seen increases in development time. This means that the Best-in- Class have found ways to address the complexity of PCB design and identify problems early on in ways that have actually improved the efficiency of the development process, allowing them to get to market faster. Improving quality is a top objective for improving PCB design and the Best- in-Class are 34% more likely than Laggards to meet their quality targets. As seen in the top market pressures, quality is something customers are demanding and it is something that can make or break a product brand. Companies that are able to achieve their quality targets are often rewarded with more demand for their products from customers who expect reliability and are willing to pay a higher premium for the product. Given that increasing complexity is the top challenge of PCB design, it is easy to inadvertently introduce quality issues into the design. The Best-in-Class have successfully addressed this with the improvements they've made to the design process.
  • 8. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 8 © 2010 Aberdeen Group. Telephone: 617 854 5200 www.aberdeen.com Fax: 617 723 7897 Another top objective is to lower product cost. This is also a top market pressure and the Best-in-Class are successfully doing this by finding opportunities in the PCB to lower the cost. On average, companies report that the PCB represents 31% of the overall cost of the product. The Best- in-Class have invested in PCB design processes that enable them to take cost out of the PCB where their competitors have actually seen increases in product cost. Clearly, improving the PCB design process has a significant effect on the bottom line. In addition, the Best-in-Class are able to save costs by reducing the number of physical prototypes. Table 2 shows the average number of physical prototypes required, based on PCB complexity. Table 2: Number and Cost of Physical Prototypes Based on PCB Complexity Number of Physical Prototypes Required Cost of One Physical Prototype Simple PCBs 11.6 $3,967 Moderate PCBs 14.1 $8,929 Complex PCBs 16.1 $12,040 Source: Aberdeen Group, February 2010 PCB complexity was based on pin-to-pin connections, passive components, active components, number of leads per active part, average parts per square inch, average holes per square inch, and average leads per square inch. When compared to their competitors, Best-in-Class companies are able to reduce the number of physical prototypes by 27%. Table 3 displays the resulting cost saving with a 27% reduction in physical prototypes. Table 3: Best-in-Class Cost Savings Based on 27% Reduction of Physical Prototypes Number of Physical Prototypes Reduced Resulting Cost Savings on One PCB Design Simple PCBs 3.1 $12,483 Moderate PCBs 3.8 $33,967 Complex PCBs 4.3 $52,360 Source: Aberdeen Group, February 2010
  • 9. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 9 © 2010 Aberdeen Group. Telephone: 617 854 5200 www.aberdeen.com Fax: 617 723 7897 The Best-in-Class PACE Model Improving PCB design in ways that achieve corporate goals requires a combination of strategic actions, organizational capabilities, and enabling technologies that are summarized in Table 4. Table 4: The Best-in-Class PACE Framework Pressures Actions Capabilities Enablers Need to launch products quickly (before competitors) Market demand for lower cost products Increase ability to predict design behavior prior to physical testing Implement a design for manufacturing strategy Analysis is used to optimize the performance of electrical components Design teams work concurrently (conducting different development tasks in parallel) Formal process for managing component costs Primary design engineer(s) conducts PCB analysis Entire product design team works collaboratively with PCB engineers (Manufacturing, FPGA, Mechanical, Software engineers) Resources across multiple projects are optimized Design data is synchronized across distributed locations Define performance metrics prior to starting design Track number of ECOs created after initial layout is complete Centralized PCB part library Signal integrity analysis Thermal analysis Design for manufacturing tools Component selection tools that search multiple databases Integrated MCAD/ECAD design tools Tools to support using advanced fabrication technologies [High Density Interconnect (HDI), rigid-flex, embedded passives, and chip on board (COB)] Source: Aberdeen Group, February 2010 Best-in-Class Strategies Given the performance benefits enjoyed by the Best-in-Class, they are clearly doing a better job of addressing the top pressures to launch products on time, lower product cost, and differentiate their products with better quality and more features. They are doing this by focusing on the PCB design process and improving it in ways that will impact the success of the overall product. The top strategies implemented by the Best-in-Class are shown in Figure 4.
  • 10. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 10 © 2010 Aberdeen Group. Telephone: 617 854 5200 Figure 4: Best-in-Class Strategies to Improve PCB Design 43% 42% 40% 46% 38% 39% 0% 10% 20% 30% 40% 50% Improve communication and collaboration across R&D Increase ability to predict behavior prior to testing Implement a design for manufacturing strategy Percentage of Respondents, n=536Best-in-Class All Others- 43% 42% 40% 46% 38% 39% 0% 10% 20% 30% 40% 50% Improve communication and collaboration across R&D Increase ability to predict behavior prior to testing Implement a design for manufacturing strategy Percentage of Respondents, n=536Best-in-Class All Others- "Our focus on Design for Manufacturability (DFM) has led to large gains in cost reduction and increased reliability of our products. Success is measured by compliance with a Zero 0- km failure goal." ~ Engineer, Automotive Company Source: Aberdeen Group, February 2010 Interestingly, the top strategies pursued by the Best-in-Class are just as likely to be pursued by their competitors. This means the difference that leads to Best-in-Class performance is in how these strategies are executed. The top challenge of PCB design is design complexity. Typically, there are several people involved just in the PCB design and beyond that, other engineering disciplines work on other aspects of the overall product. Given the level of complexity, it is important that each person on the development team is aware of what others are doing. They need to know about changes made by someone else that impact their part of the design. Also, better collaboration means the collective expertise of the development team can be leveraged to find an optimal solution to a design problem. In addition, better collaboration means that all development resources are used more efficiently, which leads to shorter development times. "Signal Integrity, Thermal, EMI/EMC analysis have all helped reduce the product development cycle time. These analyses have also increased product performance first time." ~ Operations Manager, Semiconductor Company The number of engineering changes is also a top challenge of PCB design. A strategy that enables designers to obtain early insight into behavior, allows them to catch problems earlier in the process. It also makes it easier to look for opportunities to take cost out of the PCB. Similar to the previous strategy, catching potential manufacturing problems early means the problems can be corrected before the design is released. Released designs that are found to have manufacturability problems create delays and drive up cost. Production must be halted while engineering scrambles to correct the problem. Typically the solution is whatever is fastest, not the most cost effective. Manufacturability problems also create scrap and require rework, further driving up cost. www.aberdeen.com Fax: 617 723 7897
  • 11. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 11 © 2010 Aberdeen Group. Telephone: 617 854 5200 Aberdeen Insights — Strategy From a managerial perspective, one of the bigger challenges of PCB design is that the PCB is a bit of a black box. It is fairly easy to visualize what the mechanical part of the design does and its value can be easily demonstrated. Demonstrating the value of a board with a lot of components on it is not as straightforward. A very specialized technical skill set is required just to understand the logic behind it, never mind the value it provides the overall product. As a result, needed improvements to the PCB design process are not always considered by management. However, with development schedules getting shorter and customers becoming more budget conscious, managers can no longer afford to ignore the PCB. As reported by survey respondents, the PCB represents 31% of the overall cost of the product. The benefits enjoyed by the Best- in-Class prove that a focus on the PCB significantly contributes to improving time to market and lowering product cost. The top strategies deployed by companies show they are looking for ways to improve efficiency and look for ways to lower product cost. However, as there is no differentiation between the Best-in-Class and their peers; clearly just having these strategies will not make the difference in performance. It is something more, but what is it? So that managers can better understand how to successfully execute these strategies, it is helpful to understand the differences in perception between management and the staff. When asked about design strategy, there is a striking difference between what management thinks the staff is designing for versus what the staff is actually designing for (Figure 5). Figure 5: PCB Design Strategy Perception Differences between Management and Staff 84% 81% 77% 73% 64% 89% 45% 60% 75% 90% Manufacturability Cost Signal integrity Percentage of Respondents (n=536) www.aberdeen.com Fax: 617 723 7897 Management Staff 84% 81% 77% 73% 64% 89% 45% 60% 75% 90% Manufacturability Cost Signal integrity Percentage of Respondents (n=536)Management Staff Source: Aberdeen Group, February 2010 continued
  • 12. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 12 © 2010 Aberdeen Group. Telephone: 617 854 5200 Aberdeen Insights — Strategy Directors and above think the PCB is designed for manufacturability and cost, which is consistent with the top strategies. However, when presented with the same list of options, the development team reports they actually design for technical performance such as signal integrity and reliability. When compared to the management team, they are much less concerned about designing for cost and manufacturability. Why the disconnect? The development team works with what they have. The capabilities they have in place enable them to design for things like signal and power integrity. Because management is unaware of this, changes are not made to adopt the capabilities that lead Best-in-Class performance. "Our ability to integrate the ERP system, schematics, mechanical design tool, and simulation tools with PCB design has been what has made the biggest difference in our process. This level of integration enables us to reduce the number of re-spins and R&D time. Time, money and resources can be utilized in other areas because of the reduced re-spins and saved R&D time." ~ Manager, Industrial Equipment Manufacturer In the next chapter, we will see what the top performers are doing to achieve their success. www.aberdeen.com Fax: 617 723 7897
  • 13. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 13 © 2010 Aberdeen Group. Telephone: 617 854 5200 Chapter Two: Benchmarking Requirements for Success Chapter One demonstrated the pressures driving PCB design improvement It also described the business opportunities offered by successful execution of strategies to improve PCB design. Chapter Two explores the capabilities and enabling technologies the Best-in-Class use to execute those strategies, allowing them to enjoy a competitive advantage. Case Study — Esterline - CMC Electronics Inc. Esterline - CMC Electronics is a world leader in the design, manufacture, sales and support of high-technology electronics products for the aviation and global positioning markets. CMC Electronics focuses on gaining a leadership position in growing niche markets where products and systems of the utmost quality, highest reliability and most innovative features are required. The company is a major supplier to the aerospace and high-technology industries, airlines, military agencies and government customers around the world. Because they both design and manufacture their products, they have an excellent perspective on PCB development and know what needs to be done to ensure an efficient design process that results in a high quality product. The development team for CMC Electronics is spread across multiple locations. To support better communication and greater efficiency, they support practices such as in process reviews and final documentation reviews with electronic workflows that automatically route to the right person, ensuring everything stays on schedule. They also use a centralized data repository that is leveraged by all sites. “The use of common and centralized libraries has enabled transparent inter-site transfers,” says Alain Fouquet, ECAD section leader at CMC Electronics. While these tools have been very helpful, Fouquet credits their Design for Manufacturability (DFM) strategy as the most beneficial thing CMC Electronics has done to improve PCB design. “DFM validation of the PCB designs prior to release increases the manufacturability of the bare boards. PCB designs are right the first time with fewer re-spins,” comments Fouquet. “To accomplish this, we use a DFM tool that catches issues the PCB design tools alone wouldn’t catch. As a result, we have confidence that the board design has all the required manufacturing information when it is sent to the shop. This means we avoid production delays due to missing information.” The tools are also used to catch potential manufacturing problems such as when a trace is too close to a mounting hole. “If problems like this are not caught before the design is released, the worst case scenario is a re-spin of the entire board, which adds cost and delays,” reports Fouquet. “We avoid this and in fact have boards with 2,500 components that are right at initial release.” continued Fast Facts Compared to all competitors, the Best-in-Class are: √ 53% more likely to leverage design for manufacturability tools √ 36% more likely to have a formal process for managing component cost √ 36% more likely to optimize resources across multiple projects www.aberdeen.com Fax: 617 723 7897
  • 14. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 14 © 2010 Aberdeen Group. Telephone: 617 854 5200 www.aberdeen.com Fax: 617 723 7897 Case Study — Esterline - CMC Electronics Inc. While the improvements on the PCB are obvious, Fouquet credits the improvements as being much bigger than that and have an impact on the company’s performance. “We have much better control over our design cycle and our deliveries are on time,” observes Fouquet. “What this means for the company is we do a better job of meeting our customers’ needs so, we are more successful.” Competitive Assessment Aberdeen Group analyzed the aggregated metrics of surveyed companies to determine whether their performance ranked as Best-in-Class, Industry Average, or Laggard. In addition to having common performance levels, each class also shared characteristics in five key categories: (1) process (the approaches they take to improve PCB design); (2) organization (defined ownership of processes and collaboration among stakeholders); (3) knowledge management (how data is managed and exposed to key stakeholders); (4) performance management (metrics captured and tracked to improve business results); and (5) technology (the tools that enhance and support PCB design). These characteristics (identified in Table 5) serve as a guideline for best practices, and correlate directly with Best-in- Class performance across the key metrics. Table 5: The Competitive Framework Best-in-Class Average Laggards Analysis is used to optimize the electrical performance 72% 58% 50% Design teams work concurrently (conducting different development tasks in parallel) 68% 63% 57% Formal process for managing component costs Process 60% 48% 38% Primary design engineer(s) conducts PCB analysis 69% 61% 62% Entire design team works collaboratively with PCB engineers (Manufacturing, FPGA, Mechanical, Software) 68% 61% 55% Resources across multiple projects are optimized Organization 61% 49% 39% Design data is synchronized across distributed locations Knowledge 57% 44% 39%
  • 15. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 15 © 2010 Aberdeen Group. Telephone: 617 854 5200 Best-in-Class Average Laggards Performance metrics are defined prior to starting design 62% 53% 47% ECOs created after initial layout is complete are tracked Performance 58% 48% 46% PCB design tools currently in use: Technology 86% Centralized PCB part library 76% Signal integrity analysis 69% Thermal analysis 67% Design for manufacturing tools 56% Multiple database component searching tools 54% Integrated MCAD/ECAD design tools 47% Advanced fabrication technology tool 75% Centralized PCB part library 68% Signal integrity analysis 59% Thermal analysis 44% Design for manufacturing tools 39% Multiple database component searching tools 48% Integrated MCAD/ECAD design tools 39% Advanced fabrication technology tool 71% Centralized PCB part library 62% Signal integrity analysis 55% Thermal analysis 44% Design for manufacturing tools 41% Multiple database component searching tools 39% Integrated MCAD/ECAD design tools 31% Advanced fabrication technology tool Source: Aberdeen Group, February 2010 Capabilities and Enablers Based on the strategies deployed to support PCB design, the findings of the Competitive Framework and interviews with end users, Aberdeen’s analysis of the Best-in-Class reveals there are three key areas companies must focus on to optimize their PCB design process in ways that will improve time to market, lower product cost, and enable greater product differentiation: • Improve communication and collaboration among the development team "Our centralized library and common design tools make it easy to move and shift projects from one R&D site in the world to another." ~ Engineer, A&D Company • Support a design for manufacturability strategy • Enable the ability to obtain early insight into the final product and how it will behave Processes, organizational responsibility, knowledge management, performance management, and technology all play a role in supporting these three things. www.aberdeen.com Fax: 617 723 7897
  • 16. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 16 © 2010 Aberdeen Group. Telephone: 617 854 5200 Process Standard processes provide structure and repeatability to the PCB design process and ensure that the processes that are proven to work are consistently followed. The most differentiated processes implemented by the Best-in-Class are shown in Figure 6. Figure 6: Best-in-Class PCB Design Processes 72% 68% 60% 55% 61% 44% 0% 25% 50% 75% Analysis used to optimize the performance Design teams work concurrently Formal process for managing component costs PercentageofRespondents(n=536) Best-in-Class All Others- 72% 68% 60% 55% 61% 44% 0% 25% 50% 75% Analysis used to optimize the performance Design teams work concurrently Formal process for managing component costs PercentageofRespondents(n=536) Best-in-Class All Others- "Our signal integrity simulation software has been an excellent tool for designing the board right the first time. This helps with functionality as well as regulatory compliance." ~ Norman Pyle, Sr. Electrical Engineer, Pelco Source: Aberdeen Group, February 2010 To obtain early insight into how the PCB will function, the Best-in-Class are 31% more likely than their competitors to have a formal process to analyze the PCB performance. This enables them to look for opportunities to improve performance, catch problems, and identify areas to take out cost. Because this is done during the design process, it is a lot easier, faster, and cheaper to make design adjustments than waiting for physical prototypes to be built. The Best-in-Class also make it possible for the PCB design team to work concurrently, meaning design tasks are completed in parallel. This process improves efficiency so that the PCB design is completed in less time, supporting the Best-in-Class' ability to reduce development time by 13%. "Having several engineers working simultaneously on one schematic saved a lot of time and reduced the possibility of errors during integration of schematic sheets drawn by different engineers." ~ Roland Beck, Engineer, Philips Medizin Systeme Boeblingen Finally, to address market pressures to lower product cost, the Best-in- Class are 36% more likely than their competitors to have a formal process to evaluate cost during design and look for ways to reduce component costs. This is a contributing factor to their ability to reduce cost by 11%. Organization While the PCB design processes are critical, steps must be taken to get the most out of the available organizational resources (Figure 7). www.aberdeen.com Fax: 617 723 7897
  • 17. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 17 © 2010 Aberdeen Group. Telephone: 617 854 5200 Figure 7: How the Best-in-Class Leverage Organizational Resources 69% 68% 61%61% 58% 45% 0% 25% 50% 75% Primary design engineer(s) conducts PCB analysis Extended development team collaborates with PCB engineers Resources across multiple projects are optimized PercentageofRespondents(n=536) Best-in-Class All Others- 69% 68% 61%61% 58% 45% 0% 25% 50% 75% Primary design engineer(s) conducts PCB analysis Extended development team collaborates with PCB engineers Resources across multiple projects are optimized PercentageofRespondents(n=536) Best-in-Class All Others- Source: Aberdeen Group, February 2010 The Best-in-Class have a process in place to analyze PCB performance during the design process. To support this, the primary design engineers are responsible for conducting this analysis. This means they can leverage the analysis results to make better design decisions as they design. This is more efficient than handing the design over to an Analyst expert every time an analysis needs to be conducted. The end result is the design engineer is more likely to make educated design decisions that improve quality and lower product cost. "A team oriented approach to PCB design has improved communication and reduced design times." ~ Engineer, A&D Company The Best-in-Class have a process in place so that the PCB design tasks are conducted in parallel. To support further collaboration, they support an organizational structure to enable those outside of the PCB design team (such as manufacturing, mechanical, and software engineers) to collaborate with the PCB engineers. This supports a design for manufacturability strategy as well as helps to avoid problems due to incompatibilities between different design aspects of the overall product. Finally, the Best-in-Class are 36% more likely to make sure they leverage their PCB design resources across multiple projects. This ensures optimal efficiency which results in shorter development time. Knowledge Management The Best-in-Class have a process in place for PCB design tasks to be completed in parallel. To support this, they are 36% more likely than their competitors to synchronize design data across distributed locations. This supports better collaboration so that each person is working with the latest design information and is aware of changes that will affect the part of the design he or she is working on. www.aberdeen.com Fax: 617 723 7897
  • 18. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 18 © 2010 Aberdeen Group. Telephone: 617 854 5200 Performance Management In order to ensure the final product meets the design requirements and will be the product customers want, it is important the design criterion is clearly defined. The Best-in-Class assess product performance throughout the design process, but to make sure the PCB performs as required, it is important those performance metrics are defined prior to beginning any design work. This will ensure that when performance is analyzed, it is measured against the correct criteria and the designer knows what is required from day one. This also avoids engineering change orders (a top challenge) that are a result of performance criteria not being met. "Having a global library has really helped us. We released the standard for symbol, pattern, and attributes to all sites. This has saved us money and improved our PCB quality." ~ Engineer, Automotive Company Technology The Best-in-Class use a variety of technologies to support PCB design. With these technologies, they are able to improve efficiency, lower product cost, and add features to competitively differentiate the product (Figure 8). Figure 8: Technologies Supporting PCB Design 86% 76% 69% 67% 56% 54% 47% 73% 66% 58% 44% 40% 44% 36% 0% 20% 40% 60% 80% 100% Centralized PCB parts library Signal integrity analysis Thermal analysis Design for manufacturability tools Component selection tools that search multiple databases Integrated MCAD and ECAD design tools Tools supporting advanced fabrication technologies Percentage of respondents (n=536)Best-in-Class All Others 36% - - 86% 76% 69% 67% 56% 54% 47% 73% 66% 58% 44% 40% 44% 36% 0% 20% 40% 60% 80% 100% Centralized PCB parts library Signal integrity analysis Thermal analysis Design for manufacturability tools Component selection tools that search multiple databases Integrated MCAD and ECAD design tools Tools supporting advanced fabrication technologies Percentage of respondents (n=536)Best-in-Class All Others 36% - - Source: Aberdeen Group, February 2010 The Best-in-Class use several technologies that support collaboration and enable them to take advantage of the same information, regardless of where they are. The Best-in-Class are 23% more likely to use integrated MCAD/ECAD tools. This supports the ability for those in the PCB group to collaborate with the mechanical engineers. This provides a very easy mechanism to communicate changes on the mechanical side, such as a dimension shift in an enclosure, to those working on the PCB. As a result, each engineering group is aware of issues such as potential interferences or a need for better venting, before they become problems. The Best-in-Class also use a centralized parts library and leverage tools that enable engineers to search across multiple databases for components. This ensures everyone on the team, no matter where they are, has access to the same parts. As a result, Best-in-Class companies reduce the number of unique parts they use, thus lowering costs. "Implementing MCAD integration has been most helpful. It allows our mechanical and electronics engineers to get it right the first time." ~ Tony Karavidas, Engineer, Leica Geosystems www.aberdeen.com Fax: 617 723 7897
  • 19. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 19 © 2010 Aberdeen Group. Telephone: 617 854 5200 To obtain early insight into PCB performance, the Best-in-Class take advantage of many types of analyses. Two of the most differentiated are signal integrity and thermal. With these tools they have a better idea of how the PCB will perform, before even a prototype exists. Finally, designing for manufacturability is a top strategy, but the Best-in-Class are 52% more likely to put the tools in place to enable them to execute on this strategy. As a result, they are able to catch potential manufacturing problems before they manifest themselves on the production floor, saving a lot of money. The Best-in-Class are also 31% more likely to use leverage design tools that enable them to take advantage of new fabrication technologies such as High Density Interconnect (HDI), rigid-flex, embedded passives, and Chip on Board (COB). Leveraging these technologies saves money, but it is not always easy to take advantage of them. With design tools specifically intended to take advantage of these technologies, much of the process is automated making it easier to benefit from the technologies. Aberdeen Insights — Technology Designing for manufacturability is a top strategy for improving PCB design. While this is often a concern for other aspects of product development, such as the mechanical components, it has not been rated as important in previous Aberdeen research as it is for electronics. Why is this? Research from Aberdeen's June 2009 report, Assembly, CAM, and Process Planning for Today's Manufacturing Engineer: Boosting Production Productivity while Lowering Costs, found that the top challenge of production planning for electronics manufacturers is a lack of collaboration between design and manufacturing engineers. In fact, they are 35% more likely to rate it as a top challenge compared to other industries. In addition, electronics manufactures are 65% more likely than other industries to implement strategies to improve collaboration between design and manufacturing engineers. Clearly, electronics production feels more pain from manufacturability issues than the production of non-electronic parts. One of the reasons for this is time to market. While all manufacturers are in a race to get their products to market as soon as possible, the pressure is even greater for electronics. Electronics become outdated even faster than for most other industries so, there is an even shorter window to optimize profits on new products. In addition, electronics production tends to require frequent changeovers. Forty-nine percent (49%) of electronics manufacturers report changeovers occurring several times in just one day. With this much pressure to move things along as quickly as possible, there is little time to address manufacturing problems with the design. continued Aberdeen Insights — Technology "The thing that has been most helpful for our PCB design process has been signal integrity simulation tools. This tool helped to reduce PCB re- layout due to signal integrity issues. This has helped reduce operating costs." ~ Engineer, Consumer Electronics Company www.aberdeen.com Fax: 617 723 7897
  • 20. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 20 © 2010 Aberdeen Group. Telephone: 617 854 5200 www.aberdeen.com Fax: 617 723 7897 Aberdeen Insights — Technology What's interesting is that clearly companies have recognized this as an issue they need to address, but surprisingly, more companies have not implemented design for manufacturability tools. With the Best-in-Class being 52% more likely than their competitors to implement these tools, it is the most differentiated technology in PCB design. Clearly this technology makes a difference that contributes to Best-in-Class success.
  • 21. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 21 © 2010 Aberdeen Group. Telephone: 617 854 5200 Chapter Three: Required Actions Fast Facts √ Implement design for manufacturability tools to support a design for manufacturability strategy √ Synchronize design data across multiple locations to support collaboration √ Look for opportunities to take cost out of the PCB with a formal process for managing component cost Whether a company is trying to move its performance in PCB design from Laggard to Industry Average, or Industry Average to Best-in-Class, the following actions will help spur the necessary performance improvements: Laggard Steps to Success • Optimize resources across multiple projects. Getting the most out of existing resources will improve efficiency, helping to reduce development time. The Best-in-Class are 56% more likely to do this. • Implement a formal process for managing component cost. This enables more visibility to cost during the design process, making it easier to take cost out of the product. The Best-in-Class are 58% more likely to have a cost management process. • Deploy design for manufacturability tools. These tools save costs by catching manufacturing issues during the design process. The Best-in-Class are 52% more likely to leverage these tools to support a design for manufacturing strategy. Industry Average Steps to Success • Synchronize design data across distributed locations. The Best-in-Class are 30% more likely to synchronize their data which makes it easier to support concurrent design between team members and thus improve product development efficiency. • Catch manufacturing issues during design with design for manufacturability tools. Finding problems with manufacturability during the design process save both time and money. The Best-in- Class are 52% more likely to leverage these tools. • Implement component selection tools that search across multiple databases. Take advantage of all the standard corporate parts in addition to lowering cost by reducing the number of different components used. Best-in-Class companies are 44% more likely to take advantage of these searching capabilities. Best-in-Class Steps to Success • Further improve the execution of a design for manufacturability strategy with manufacturing process simulation. The Best-in-Class are already 29% more likely than their competitors to use this technology, but adoption is still low with only 22% currently using it. • Improve collaboration across engineering disciplines with integrated MCAD/ECAD tools. Integrated design tools improve www.aberdeen.com Fax: 617 723 7897
  • 22. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 22 © 2010 Aberdeen Group. Telephone: 617 854 5200 "Design for manufacturability reviews before release have helped reduce the cost of rework and re-spinning the boards. All collaborative tools and technologies facilitate communication with engineers, vendors, and others whose input is valuable during the design development cycle. The more we all talk, the better and more predictable the outcome." ~ Engineer, Telecommunication Company communication between engineering disciplines, making it easier to communicate changes and catch conflicts before they become problems. Fifty-four percent (54%) of the Best-in-Class already do this, but more could benefit. • Improve collaboration within the electronics team with integrated FPGA/PCB design tools. Leveraging integrated tools makes it easier to work together to improve the overall performance of the PCB. Forty-two percent (42%) of the Best-in- Class already take advantage of this integration, but greater adoption would further improve performance. Aberdeen Insights — Summary A focus on PCB design can offer a strategic advantage by improving time to market, lowering product cost, and creating more product differentiation. Ignoring the PCB and not providing the resources needed to improve the process can actually result in longer development times and additional cost. To enjoy performance similar to the Best-in-Class, companies need to: • Improve communication and collaboration among the development team • Support a design for manufacturability strategy • Enable the ability to obtain early insight into the final product and how it will behave www.aberdeen.com Fax: 617 723 7897
  • 23. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 23 © 2010 Aberdeen Group. Telephone: 617 854 5200 Appendix A: Research Methodology Between January and February 2010, Aberdeen examined the use, the experiences, and the intentions of 536 enterprises in a diverse set of industries. Aberdeen supplemented this online survey effort with interviews with select survey respondents, gathering additional information on their strategies, experiences, and results. Study Focus Respondents completed an online survey that included questions designed to determine the following: √ What is driving companies to improve PCB design √ The challenges of PCB design √ The actions these companies are taking to improve PCB design √ The capabilities and technology enablers they have in place to support PCB design The study identifies emerging best practices to support PCB design and to provide a framework by which readers could assess their own capabilities. Responding enterprises included the following: • Job title: The research sample included respondents with the following job titles: Executive level manager (4%); VP/Director (5%); Manager (17%); Engineers (70%); and other (4%). • Industry: The research sample included respondents from a wide cross section of industries. The sectors that saw the largest representation in the sample were: aerospace and defense (26%), consumer electronics (21%), telecommunications (19%), automotive (14%), medical devices (10%), and industrial equipment (8%). • Geography: The majority of respondents (57%) were from North America. Remaining respondents were from Europe (24%), the Asia / Pacific region (16%), and from the rest of the world (3%). • Company size: Forty-four percent (44%) of respondents were from large enterprises (annual revenues above US $1 billion); 37% were from midsize enterprises (annual revenues between $50 million and $1 billion); and 19% of respondents were from small businesses (annual revenues of $50 million or less). • Headcount: Sixteen percent (16%) of respondents were from small enterprises (headcount between 1 and 99 employees); 28% were from midsize enterprises (headcount between 100 and 999 employees); and 56% of respondents were from large businesses (headcount greater than 1,000 employees). www.aberdeen.com Fax: 617 723 7897
  • 24. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 24 © 2010 Aberdeen Group. Telephone: 617 854 5200 Table 6: The PACE Framework Key Overview Aberdeen applies a methodology to benchmark research that evaluates the business pressures, actions, capabilities, and enablers (PACE) that indicate corporate behavior in specific business processes. These terms are defined as follows: Pressures — external forces that impact an organization’s market position, competitiveness, or business operations (e.g., economic, political and regulatory, technology, changing customer preferences, competitive) Actions — the strategic approaches that an organization takes in response to industry pressures (e.g., align the corporate business model to leverage industry opportunities, such as product / service strategy, target markets, financial strategy, go-to-market, and sales strategy) Capabilities — the business process competencies required to execute corporate strategy (e.g., skilled people, brand, market positioning, viable products / services, ecosystem partners, financing) Enablers — the key functionality of technology solutions required to support the organization’s enabling business practices (e.g., development platform, applications, network connectivity, user interface, training and support, partner interfaces, data cleansing, and management) Source: Aberdeen Group, February 2010 Table 7: The Competitive Framework Key Overview The Aberdeen Competitive Framework defines enterprises as falling into one of the following three levels of practices and performance: Best-in-Class (20%) — Practices that are the best currently being employed and are significantly superior to the Industry Average, and result in the top industry performance. Industry Average (50%) — Practices that represent the average or norm, and result in average industry performance. Laggards (30%) — Practices that are significantly behind the average of the industry, and result in below average performance. In the following categories: Process — What is the scope of process standardization? What is the efficiency and effectiveness of this process? Organization — How is your company currently organized to manage and optimize this particular process? Knowledge — What visibility do you have into key data and intelligence required to manage this process? Technology — What level of automation have you used to support this process? How is this automation integrated and aligned? Performance — What do you measure? How frequently? What’s your actual performance? Source: Aberdeen Group, February 2010 Table 8: The Relationship Between PACE and the Competitive Framework PACE and the Competitive Framework – How They Interact Aberdeen research indicates that companies that identify the most influential pressures and take the most transformational and effective actions are most likely to achieve superior performance. The level of competitive performance that a company achieves is strongly determined by the PACE choices that they make and how well they execute those decisions. Source: Aberdeen Group, February 2010 www.aberdeen.com Fax: 617 723 7897
  • 25. Why Printed Circuit Board Design Matters to the Executive: How PCBs Are a Strategic Asset for Cost Reduction and Faster Time-to-Market Page 25 © 2010 Aberdeen Group. Telephone: 617 854 5200 www.aberdeen.com Fax: 617 723 7897 Appendix B: Related Aberdeen Research Related Aberdeen research that forms a companion or reference to this report includes: • Printed Circuit Board Design Integrity: The Key to Successful PCB Development; April 2007 • PLM in Electronics: Turning Products into Profits; June 2007 • Electronics -- Correct by Design; January 2007 • Assembly, CAM, and Process Planning for Today's Manufacturing Engineer: Boosting Production Productivity while Lowering Costs; June 2009 • System Engineering: Top Four Design Tips to Increase Profit Margins for Mechatronics and Smart Products; October 2009 • System Design: New Product Development for Mechatronics; January 2008 • Embedded Systems Development: Three Proven Practices for Speed and Agility; March 2009 • Engineering Evolved: Getting Mechatronics Performance Right the First Time, November 2008 • The Engineering Executive's Strategic Agenda; June 2008 Information on these and any other Aberdeen publications can be found at www.aberdeen.com. Author: Michelle Boucher, Research Analyst, Product Innovation & Engineering Practice, (michelle.boucher@aberdeen.com) Since 1988, Aberdeen's research has been helping corporations worldwide become Best-in-Class. Having benchmarked the performance of more than 644,000 companies, Aberdeen is uniquely positioned to provide organizations with the facts that matter — the facts that enable companies to get ahead and drive results. That's why our research is relied on by more than 2.2 million readers in over 40 countries, 90% of the Fortune 1,000, and 93% of the Technology 500. As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte- Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com. This document is the result of primary research performed by Aberdeen Group. Aberdeen Group's methodologies provide for objective fact-based research and represent the best analysis available at the time of publication. Unless otherwise noted, the entire contents of this publication are copyrighted by Aberdeen Group, Inc. and may not be reproduced, distributed, archived, or transmitted in any form or by any means without prior written consent by Aberdeen Group, Inc. (071309b)