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Time Management JAHSE Symposium 2011

Presented by Francis Wade at the JAHSE Symposium in Oct 2011. The audio can be found at The audio for this slideshow is available at http://2time-sys.com/downloads/JAHSE/FrancisWadeTimeMgtJAHSEnew.mp3

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Time Management JAHSE Symposium 2011

  1. 1. Time Management for Healthcare Workers Francis Wade Framework Consulting Inc.
  2. 2. Low productivity
  3. 3. Low productivity “Total factor productivity, which captures the overall efficiency of production, has declined at an average rate of 2.1 per cent every year over the period 1990 to 2010. Similarly, labour productivity, which measures output per worker, contracted at an average rate of 0.5 per cent per year over the same period” "Against this background, Jamaica’s annual economic growth over the past decade has averaged 0.8 per cent. This is in contrast to average economic growth of 2.6 per cent per year for our Caribbean neighbours"
  4. 4. Operating Under Duress
  5. 5. New Technology:Trickle to a Flood
  6. 6. Old Habits + New Technology
  7. 7. Modern Chaos
  8. 8. Texting while driving
  9. 9. In meetings 80% 80%
  10. 10. On a date
  11. 11. Why do Jamaicans become more productive?
  12. 12. #1 - Coaching / Feedback
  13. 13. #2 – Mentoring / Role Models
  14. 14. How arephysicians made?
  15. 15. Critical EventsMoments when you need to: – Flow – Review and Improve – Heed a Warning – Interrupt – Switch – Empty and Decide – Capture
  16. 16. Flow
  17. 17. Review and Improve
  18. 18. Heed aWarning
  19. 19. Interrupt
  20. 20. Switch
  21. 21. Empty
  22. 22. Capture
  23. 23. The Right Tools…?NewHabits-NewGoals 24
  24. 24. NewHabits-NewGoals 25
  25. 25. CapturingAre you using your memory? Do youhave many or few capture points? NewHabits-NewGoals 26
  26. 26. Potential Capture PointsAutomatic Manual• email inboxes (personal / • mental memorywork / private, etc.) • paper pad• voice-mail box • digital voice-recorder• postal mail-box • post-it’s / bits of paper /• paper inbox palm of hand• Twitter • cell phone / pda /• Facebook / social smartphonenetworking • software (Outlook,• Beeper / text messages OneNote etc.)• notes passed to you onpaper NewHabits-NewGoals 27
  27. 27. Component #1 - Capturing  Novices / Rely on memory, random bits of paper. May useWhite Belts many Inboxes / Voice mailboxesYellow Belts Still using some memory, but now have specifically chosen paper to capture with, plus a manageable number of Inboxes / Voice mailboxes Orange Belts Very little memory, plus paper that is part of a set of pads. There is some consolidation of inboxes. A capture point is often, but not always availableGreen Belts Never rely on memory, and use reliable capture  points all the time. A manual capture point is always available, and the number is kept to a minimum. A backup capture point is used in emergencies. Are you using your memory? Do you have many or few capture points? NewHabits-NewGoals 28
  28. 28. Capturing: Score SheetBehaviour White Yellow Orange GreenCarry something to Rarely or Sometimes Often Alwayscapture with neverCapture manually, Rarely or Sometimes Often Alwaysinstead of using memory neverConsolidate inboxes n/a Started Sometimes OngoingMaintain backup n/a Started Sometimes Always in placecapturing system in place Current Belt NewHabits-NewGoals 29
  29. 29. Capturing (Today) Step 1Behaviour White Yellow Orange GreenCarry something tocapture with Rarely or never  Sometimes Often AlwaysCapture manually, Rarely or Sometimes Often Alwaysinstead of using memory never Consolidate inboxes n/a Started Sometimes Ongoing Maintain backup n/a Started Sometimes Always in placecapturing system in place  Current Belt  Step 2 NewHabits-NewGoals 30
  30. 30. Capturing (Upgrades) Step 3Behaviour White Yellow Orange GreenCarry something tocapture with Rarely or never  Sometimes Often AlwaysCapture manually, Rarely or Sometimes Often Alwaysinstead of using memory never Consolidate inboxes n/a Started Sometimes Ongoing Maintain backup n/a Started Sometimes Always in placecapturing system  in place Current Belt  NewHabits-NewGoals 31
  31. 31. NewHabits-NewGoals 32
  32. 32. Free Capturing resources:ebook: email to Electronic quiz:2timeja@aweber.com www.mytimedesign.com NewHabits-NewGoals 33
  33. 33. Look to Memory isn’t the best usedNothing falls through the Zero Inbox cracks
  34. 34. Fill the gap• Not by buying a Blackberry!!!• Changing habits• Not all at once, but using a multi-month plan• It takes time to learn/un-learn old habits
  35. 35. You Get Better Each Year “Unstuck”

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