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Prepared for Ideas Inc,
Nanyang Technological
University.
As of June 2012.



REVENUE IN
15 MINUTES
STAY IN
TOUCH




                         Email us at
                         inquiry@futurebooks.com.sg or
                         visit www.futurebooks.com.sg



                         @futureb00ks




www.futurebooks.com.sg
TWITTER –
A SPECIAL
CASE
THEY HAVE
NO REVENUE

www.futurebooks.com.sg
POSSIBLE REVENUE
MODELS



     Advertising



     SMS sent to twitter



     Pay-per-tweet



www.futurebooks.com.sg
WHAT IT
TAKES TO
MAKE
REVENUE
ANSWER THE
FUNDAMENTALS



     Pain point



     Value proposition



     Revenue model

http://futurebooks.com.sg/blog/writing-business-plans-that-speak-to-investors/2308




www.futurebooks.com.sg
REVENUE MODEL
INNOVATION


   T diti     l         t ti h
   Traditional segmentation has
   historically relied on geography or
   broad demographic traits to segment      Saul Berman, Not for
                                            Free: Revenue Strategies
   customers.                               for a New World
   Behavioral segmentation looks to the
   custo e
   customer to see how t ey use the
                       o they     t e
   product, on what platforms or through
   what channels, how are they paying for
   it etc.
      etc




www.futurebooks.com.sg
SOLVE SIGNIFICANT
PAIN POINTS




                         Create pain killers,
                         not vitamins




www.futurebooks.com.sg
WHO WILL
PAY FOR IT?



        End users / buyers
        Sellers
        Advertisers or sponsors                The end user doesn’t
                                               always pick up the bill.
        Govt subsidies (medical reliefs etc)




www.futurebooks.com.sg
WHAT EFFECT
DOES PRICE HAVE?

       Inelastic                              Elastic
       demand                                 demand


   $                                     $




                          demand                        demand

  P2                                     P2

  P1                                     P1




              Q2         Q1        Qty             Q2    Q1      Qty



www.futurebooks.com.sg
WHEN DO WE
 MAKE REVENUE?

          Follow on product, existing market                      New product, new market




             Revenue                                                      Revenue
               lag                                                          lag
Revenue




                                                        Revenue

                          Time                                                  Time

             Rate of revenue                   Rate of revenue
             making (cash)                     making (accrual)



     www.futurebooks.com.sg
WHAT HAPPENS IF WE
DON’T MAKE REVENUE?




www.futurebooks.com.sg
ANTICIPATE NOT
MAKING REVENUE



    Change product



    Change revenue model



    Change sales process



www.futurebooks.com.sg
DEFINE NEW AND
EXISTING CUSTOMERS



   Customer acquisition      Customer retention
                  q     g
        Cost of acquiring                        g
                               Cost of maintaining
        Cost of conversion     Life-time value
        from free to paid
                               Upsell
                                                     An existing
                                                     customer is 3 times
                                                     more profitable




www.futurebooks.com.sg
EXAMPLE
REVENUE
MODELS
PRODUCT SALES
REVENUE MODELS


    Model               Description                                           Example

    Clicks and bricks   Traditional location-based retail, combined with      Wal-Mart
    (eg)                internet + mobile.
    After-sales         Profit from recurring servicing, post sale.           Mercedes
    service
    Franchise           Franchise fees and sometimes product sales.           Subway

    License             Leverage existing sales channel to sell products.     Adobe

    Group-buying        Improve purchase power of consumers                   Groupon

    Rental / leasing    Differentiate through service                         Hertz

    Govt subsidy        Product is made free, or subsidised by Govt.          Pharma

    Consulting          Design specialised products for other manufacturers   ARM




www.futurebooks.com.sg
INTERNET REVENUE
MODELS


    Model             Description                                               Example

    Advertising       Cost-per-click, Cost-per-impression, cost-per-            Google AdSense
                      acquisition, affiliate marketing
    E-commerce        Compete with traditional retails using range and price    Amazon.com

    Transaction fee   Utilities which facilitate commerce and take a            PayPal
                      commission. It is pay-per-use.
    Software-as-a-    Subscription model with recurring billing                 Salesforce.com
    service
    Third party       Service is free to the direct user, paid for by a third   Mint.com
    sponsorship       party sponsorship
    Donation          Users decide what the product or service is worth         Wikipedia




www.futurebooks.com.sg
GAME REVENUE
MODELS


    Model                Description                                       Example

    Virtual goods        Buy functional, decorative, in-game items         Nexon

    Subscription
    S b i i              Basic product i f
                            i     d    is free, b add-ons are additional
                                                but dd         ddi i   l   Zynga
    tiers
    Advertising          Serving contextual ads to gamers                  Electronic Arts

    Land use fees        Virtual land is sold leased to individuals        Second Life

    Merchandise          Purchase physical goods to activate a online      Webkinz toys
                         membership
    Event fees           Differentiated experience                         Netamin s
                                                                           Netamin's




www.futurebooks.com.sg
SIMPLISTIC
VIEW ON HOW
TO MAKE
$250K IN
REVENUE
PRODUCT
SALES




    Total revenue        Sale price   Sales
    p
    per month
    $250,000             $100         2,500 units



    Total expense        COGS         Distribution   R+D
    per month
    $187,500
    $187 500             $30          $20            $25




www.futurebooks.com.sg
ADVERTISING
FEES / MNTH




    Total revenue                   RPM*                      Page visits       Pages**
    p
    per month
    $250,000                        $2                        175,000           30,000



    Total expense                   Editors                   Cost per editor   Pages each
    per month
    $ ,
    $75,000                         100                       2,500
                                                               ,                30

    *Revenue per thousand visits including CPC, CPM and CPA
    ** Singapore’s top sites receive XYZ per month (Source: Alexa)




www.futurebooks.com.sg
FREEMIUM +
PREMIUM




    Total revenue        Premium        Premium fee /
    p
    per month            customers      mnth
    $250,000             20,000         $25



    Total expense        Marketing to   Other costs
    per month            get customer
    $75,000              50,000         25,000




www.futurebooks.com.sg
WHAT VCs
WANT
CLEAR FINANCIAL
ASSUMPTIONS



        Clearly state on page on of the business
        plan 4 key financial assumptions which
        underpin the entire business plan.
           d i th        ti b i        l




www.futurebooks.com.sg
SCALABILITY




        Calculate the cost and revenue of adding
        one addition customer. Rethink products
        and services if necessary.
          d     i




www.futurebooks.com.sg
TRUE PICTURE




        Plan for victory, but prepare for setbacks.
        Underestimate revenue, and overestimate
        costs.
           t




www.futurebooks.com.sg
http://freetoplay.biz/2007/08/02/top-10-revenue-models-for-free-to-play-games/



          http://www.slideshare.net/JeremyGislason/how-to-increase-membership-sales-using-
          different-revenue-models-presentation



CREDITS   http://www.slideshare.net/rashmi/scaling-revenue-rashmi


          http://www.sixteenventures.com/7-SaaS-Revenue-Streams-with-Details.pdf


          http://www.fastcompany.com/1740192/revenue-model-innovation-how-to-generate-sales-
          in-a-world-of-free
          in a world of free

          http://bohknet.tm.tue.nl/OHKNET/section31/rm.html


          http://www.1000ventures.com/business_guide/revenue_model.html
TERMS OF USE



Restrictions on Use of Contents                                    4. Any request to otherwise reproduce the Contents from this
                                                                         y q                        p
1. Except as otherwise provided, the Contents of this              Web Site for publication or commercial use should be
Document shall not be reproduced, republished, uploaded,           addressed to: info@futurebooks.com.sg.
posted, transmitted or otherwise distributed in any way,           Disclaimer of Warranties and Liability
without the prior permission of FUTUREBOOKS PTE LTD. To use        5. The Contents of this Document are provided on an “as is”
any parts of the Contents of this Document, the user must seek     basis without warranties of any kind. To the fullest extent
permission in writing, stating the c Contents for use; intent of   permitted by law, FUTUREBOOKS PTE LTD does not warrant
use; manner of use; time frame of use and identity of the user.    and hereby disclaims any warranty:
FUTUREBOOKS PTE LTD reserves the right to refuse permission        (a) as to the accuracy, correctness, reliability, timeliness, non-
without declaring reason(s); and/or if information submitted by    infringement, title, merchantability or fitness for any particular
user is deemed insufficient.                                       purpose of the Contents of this Document;
2. You may view, download and print the Contents if:               (b) that the Contents available through this Document or any
(a) the Contents are used for non-commercial or personal use       functions associated therewith will be uninterrupted or error-
only and will not be copied or posted on any network               free, or that defects will be corrected or that this Document
computer or broadcast in any media, and
                                media                              and the server is and will be free of all viruses and/or other
(b) no alterations, additions or modifications of the Contents     harmful elements.
are made in any way                                                6. FUTUREBOOKS PTE LTD shall also not be liable for any
(c) due acknowledgement is given to “FUTUREBOOKS PTE LTD”          damage or loss of any kind caused as a result (direct or indirect)
and citing the sources for the relevant data extracted.            of the use of the Document, including but not limited to any
3. Modification of any of the Contents or use of the Contents      damage or loss suffered as a result of reliance on the Contents
for any other purpose will be a violation of FUTUREBOOKS PTE
       y       p p                                                 contained in or available from the Document.
LTD ‘s copyright and other intellectual property rights.
Graphics and images on this Document are protected by
copyright and may not be reproduced or appropriated in any
manner without written permission of FUTUREBOOKS PTE LTD.




  www.futurebooks.com.sg

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Revenue models in 15 minutes

  • 1. Prepared for Ideas Inc, Nanyang Technological University. As of June 2012. REVENUE IN 15 MINUTES
  • 2. STAY IN TOUCH Email us at inquiry@futurebooks.com.sg or visit www.futurebooks.com.sg @futureb00ks www.futurebooks.com.sg
  • 5. POSSIBLE REVENUE MODELS Advertising SMS sent to twitter Pay-per-tweet www.futurebooks.com.sg
  • 7. ANSWER THE FUNDAMENTALS Pain point Value proposition Revenue model http://futurebooks.com.sg/blog/writing-business-plans-that-speak-to-investors/2308 www.futurebooks.com.sg
  • 8. REVENUE MODEL INNOVATION T diti l t ti h Traditional segmentation has historically relied on geography or broad demographic traits to segment Saul Berman, Not for Free: Revenue Strategies customers. for a New World Behavioral segmentation looks to the custo e customer to see how t ey use the o they t e product, on what platforms or through what channels, how are they paying for it etc. etc www.futurebooks.com.sg
  • 9. SOLVE SIGNIFICANT PAIN POINTS Create pain killers, not vitamins www.futurebooks.com.sg
  • 10. WHO WILL PAY FOR IT? End users / buyers Sellers Advertisers or sponsors The end user doesn’t always pick up the bill. Govt subsidies (medical reliefs etc) www.futurebooks.com.sg
  • 11. WHAT EFFECT DOES PRICE HAVE? Inelastic Elastic demand demand $ $ demand demand P2 P2 P1 P1 Q2 Q1 Qty Q2 Q1 Qty www.futurebooks.com.sg
  • 12. WHEN DO WE MAKE REVENUE? Follow on product, existing market New product, new market Revenue Revenue lag lag Revenue Revenue Time Time Rate of revenue Rate of revenue making (cash) making (accrual) www.futurebooks.com.sg
  • 13. WHAT HAPPENS IF WE DON’T MAKE REVENUE? www.futurebooks.com.sg
  • 14. ANTICIPATE NOT MAKING REVENUE Change product Change revenue model Change sales process www.futurebooks.com.sg
  • 15. DEFINE NEW AND EXISTING CUSTOMERS Customer acquisition Customer retention q g Cost of acquiring g Cost of maintaining Cost of conversion Life-time value from free to paid Upsell An existing customer is 3 times more profitable www.futurebooks.com.sg
  • 17. PRODUCT SALES REVENUE MODELS Model Description Example Clicks and bricks Traditional location-based retail, combined with Wal-Mart (eg) internet + mobile. After-sales Profit from recurring servicing, post sale. Mercedes service Franchise Franchise fees and sometimes product sales. Subway License Leverage existing sales channel to sell products. Adobe Group-buying Improve purchase power of consumers Groupon Rental / leasing Differentiate through service Hertz Govt subsidy Product is made free, or subsidised by Govt. Pharma Consulting Design specialised products for other manufacturers ARM www.futurebooks.com.sg
  • 18. INTERNET REVENUE MODELS Model Description Example Advertising Cost-per-click, Cost-per-impression, cost-per- Google AdSense acquisition, affiliate marketing E-commerce Compete with traditional retails using range and price Amazon.com Transaction fee Utilities which facilitate commerce and take a PayPal commission. It is pay-per-use. Software-as-a- Subscription model with recurring billing Salesforce.com service Third party Service is free to the direct user, paid for by a third Mint.com sponsorship party sponsorship Donation Users decide what the product or service is worth Wikipedia www.futurebooks.com.sg
  • 19. GAME REVENUE MODELS Model Description Example Virtual goods Buy functional, decorative, in-game items Nexon Subscription S b i i Basic product i f i d is free, b add-ons are additional but dd ddi i l Zynga tiers Advertising Serving contextual ads to gamers Electronic Arts Land use fees Virtual land is sold leased to individuals Second Life Merchandise Purchase physical goods to activate a online Webkinz toys membership Event fees Differentiated experience Netamin s Netamin's www.futurebooks.com.sg
  • 20. SIMPLISTIC VIEW ON HOW TO MAKE $250K IN REVENUE
  • 21. PRODUCT SALES Total revenue Sale price Sales p per month $250,000 $100 2,500 units Total expense COGS Distribution R+D per month $187,500 $187 500 $30 $20 $25 www.futurebooks.com.sg
  • 22. ADVERTISING FEES / MNTH Total revenue RPM* Page visits Pages** p per month $250,000 $2 175,000 30,000 Total expense Editors Cost per editor Pages each per month $ , $75,000 100 2,500 , 30 *Revenue per thousand visits including CPC, CPM and CPA ** Singapore’s top sites receive XYZ per month (Source: Alexa) www.futurebooks.com.sg
  • 23. FREEMIUM + PREMIUM Total revenue Premium Premium fee / p per month customers mnth $250,000 20,000 $25 Total expense Marketing to Other costs per month get customer $75,000 50,000 25,000 www.futurebooks.com.sg
  • 25. CLEAR FINANCIAL ASSUMPTIONS Clearly state on page on of the business plan 4 key financial assumptions which underpin the entire business plan. d i th ti b i l www.futurebooks.com.sg
  • 26. SCALABILITY Calculate the cost and revenue of adding one addition customer. Rethink products and services if necessary. d i www.futurebooks.com.sg
  • 27. TRUE PICTURE Plan for victory, but prepare for setbacks. Underestimate revenue, and overestimate costs. t www.futurebooks.com.sg
  • 28. http://freetoplay.biz/2007/08/02/top-10-revenue-models-for-free-to-play-games/ http://www.slideshare.net/JeremyGislason/how-to-increase-membership-sales-using- different-revenue-models-presentation CREDITS http://www.slideshare.net/rashmi/scaling-revenue-rashmi http://www.sixteenventures.com/7-SaaS-Revenue-Streams-with-Details.pdf http://www.fastcompany.com/1740192/revenue-model-innovation-how-to-generate-sales- in-a-world-of-free in a world of free http://bohknet.tm.tue.nl/OHKNET/section31/rm.html http://www.1000ventures.com/business_guide/revenue_model.html
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