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Fostering
Self-Organizing
Teams
By Fadi Stephan
@FADISTEPHAN @EXCELLACO
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
MEET YOUR NEIGHBOR
Let’s get started:
• Chat with your neighbor
• Share your experience working on an
Agile team
• Do you believe you are on a self-
organizing team?
• What does a self-organizing team
mean to you?
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Truth
or
Myth?
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Bring a group of
individuals together
and you have a team
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Give a team a goal
to work towards and
you have a self-
organizing team
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
A self-organizing team
is self-managing and
therefore does not
need managers
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
• Software Development
Practice Lead at Excella
Consulting
• Scrum Trainer and Agile
Coach
• Founder of the DC Software
Craftsmanship User Group
• Co-organizer of the DC
Scrum User Group
Fadi Stephan
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Agile Manifesto
Individuals and interactions over Process and tools
Working software over Comprehensive documentation
Customer collaboration over Contract negotiation
Responding to change over Following a plan
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Principles Behind The Agile Manifesto
1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
2. Welcome changing requirements, even late in development. Agile processes harness change for the customer's
competitive advantage.
3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the
shorter timescale.
4. Business people and developers must work together daily throughout the project.
5. Build projects around motivated individuals. Give them the environment and support they need, and trust them
to get the job done.
6. The most efficient and effective method of conveying information to and within a development team is face-to-
face conversation.
7. Working software is the primary measure of progress.
8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to
maintain a constant pace indefinitely.
9. Continuous attention to technical excellence and good design enhances agility.
10. Simplicity--the art of maximizing the amount of work not done--is essential.
11. The best architectures, requirements, and designs emerge from self-organizing teams.
12. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior
accordingly.
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
- Fifth and eleventh of the Twelve Principles behind the Agile Manifesto
“Build projects around motivated
individuals. Give them the environment and
support they need, and trust them to get the
job done.”
”
“The best architectures, requirements, and
designs emerge from self-organizing
teams.”
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Super
Hyper
Productive
Teams
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
SHU – HA - RI
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
In shu, we repeat the forms and
discipline ourselves so that our
bodies absorb the forms that
our forebears created. We
remain faithful to these forms
with no deviation.
Aikido master Endō Seishirō shihan
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
In ha, once we have disciplined
ourselves to acquire the forms
and movements, we make
innovations. In this process the
forms may be broken and
discarded.
Aikido master Endō Seishirō shihan
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
In ri, we completely depart from the
forms, open the door to creative
technique, and arrive in a place
where we act in accordance with
what our heart/mind desires,
unhindered while not overstepping
laws.
Aikido master Endō Seishirō shihan
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
ShuHaRi
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Dreyfus Model
of Skills
Acquisition
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Dreyfus Model
• Transcends reliance on rules
• Intuitive grasp of situation based on deep tacit knowledge
• Has vision of what is possible
• Uses analytical approaches in new situations
Expert
• Holistic view
• Prioritizes importance of aspects
• Perceived deviations from normal pattern
Proficient
• Coping with crowdedness
• Some perception of actions in relation to goals
• Deliberate planning
• Formulates routines
Competent
• Limited situational perception
• All aspects treated separately with equal
importance
Advanced Beginner
• Rigid adherence to rules
• No exercise of discretionary
judgement
Novice
wikipedia.org/wiki/Dreyfus_model_of_skill_acquisition
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Situational
Leadership®
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Approach
Diagnose
Developmental
Level
Determine
Leadership
Approach
Apply
Approach and
Monitor
Development
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Diagnose Level
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Leadership Approach
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Tuckman Stages
of
Group Development
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Tuckman Model
Forming
Storming
Norming
Performing
http://wikipedia.org/wiki/Tuckman%27s_stages_of_group_development
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Drexler/Sibbet
Team
Performance
Model
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
http://concentrics.com/7-stages-developing-high-performance-team
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Joseph Pelrine
Soup Analogy
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Cooking Soup
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Cooking Soup
Cool
Cook
BurnSolid
Gel
https://www.infoq.com/news/2008/08/coaching_teams
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Attributes
of a
Self-Organization
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Supportive
Context
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Goal
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Bounded
Authority
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Constraints
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Diverse
Skills
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Stability
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Evolve
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Attributes of a Self-Organizing Team
• Supportive Context
• Goal
• Bounded Authority
• Constraints
• Diverse Skills
• Stability
• Evolve
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Delegation Poker
from
Management 3.0
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Situational Leadership + RACI
Situational Leadership
• Tell/Direct
• Sell/Coach
• Participate/Support
• Delegate
RACI Matrix
• Responsible
• Accountable
• Consulted
• Informed
http://www.slideshare.net/jurgenappelo/agile-management-authority-delegation
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
• Delegation Poker
http://www.slideshare.net/jurgenappelo/agile-management-authority-delegation
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Delegation Poker
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Role of the
ScrumMaster
Angel Medinilla
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Progressive Delegation
ScrumMaster Progressive Delegation – review Angel Medinilla’s slides @
http://www.slideshare.net/proyectalis/developing-scrummasters (p.34)
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
ScrumDude
• New ScrumMaster
• Schedules
meetings
• Coordinates
activates
• Takes notes
http://www.slideshare.net/proyectalis/developing-scrummasters
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
ScrumMom
• Protects the team
• Removes impediments
• Identifies and resolves problems
• Avoids conflict
• Ensure tasks are assigned
• Follows progress closely
http://www.slideshare.net/proyectalis/developing-scrummasters
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
True ScrumMaster
• Facilitates meetings
• Empowers the team
• Helps the team be accountable and responsible
• Gets the team to move from coordinating and
cooperating to collaborating and performing
• Progressively delegates to the team
• Highlights problems and lets the team resolve them
• Ensures conflict remains constructive
• Focuses on learning and continuous improvement
http://www.slideshare.net/proyectalis/developing-scrummasters
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Agile Nirvana
Just show up and things magically happen!
http://www.slideshare.net/proyectalis/developing-scrummasters
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Summary
1. Myths
2. ShuHaRi
3. Dreyfus Model for Skills Acquisition
4. Situational Leadership
5. Tuckman Stages of Group Development
6. Drexler/Sibbet Team Performance Model
7. Soup Analogy
8. Attributes of a Self-Organizing Team
9. Delegation Board
10. Role of the ScrumMaser
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
Questions?
Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
References
http://martinfowler.com/bliki/ShuHaRi.html
http://alexchardin.com/story-autonomy-delegation-management30/
https://en.wikipedia.org/wiki/Aikido
https://en.wikipedia.org/wiki/Dreyfus_model_of_skill_acquisition
http://www.businessballs.com/leadership-theories.htm
https://en.wikipedia.org/wiki/Tuckman%27s_stages_of_group_development
http://concentrics.com/7-stages-developing-high-performance-team
http://www.slideshare.net/proyectalis/developing-scrummasters
https://www.infoq.com/articles/what-are-self-organising-teams
https://www.infoq.com/news/2008/08/coaching_teams
http://www.slideshare.net/jurgenappelo/agile-management-authority-delegation
https://www.youtube.com/watch?v=FA2hfkU34TQ
https://www.youtube.com/watch?v=AQXgb1_oSlU
https://www.youtube.com/watch?v=zvRbxzSkjuw

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Fostering self organizing teams

  • 2. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com MEET YOUR NEIGHBOR Let’s get started: • Chat with your neighbor • Share your experience working on an Agile team • Do you believe you are on a self- organizing team? • What does a self-organizing team mean to you?
  • 3. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Truth or Myth?
  • 4. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Bring a group of individuals together and you have a team
  • 5. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Give a team a goal to work towards and you have a self- organizing team
  • 6. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com A self-organizing team is self-managing and therefore does not need managers
  • 7. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com • Software Development Practice Lead at Excella Consulting • Scrum Trainer and Agile Coach • Founder of the DC Software Craftsmanship User Group • Co-organizer of the DC Scrum User Group Fadi Stephan
  • 8. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Agile Manifesto Individuals and interactions over Process and tools Working software over Comprehensive documentation Customer collaboration over Contract negotiation Responding to change over Following a plan
  • 9. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Principles Behind The Agile Manifesto 1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. 2. Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage. 3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale. 4. Business people and developers must work together daily throughout the project. 5. Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done. 6. The most efficient and effective method of conveying information to and within a development team is face-to- face conversation. 7. Working software is the primary measure of progress. 8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely. 9. Continuous attention to technical excellence and good design enhances agility. 10. Simplicity--the art of maximizing the amount of work not done--is essential. 11. The best architectures, requirements, and designs emerge from self-organizing teams. 12. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.
  • 10. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com - Fifth and eleventh of the Twelve Principles behind the Agile Manifesto “Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.” ” “The best architectures, requirements, and designs emerge from self-organizing teams.”
  • 11. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Super Hyper Productive Teams
  • 12. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com SHU – HA - RI
  • 13. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com In shu, we repeat the forms and discipline ourselves so that our bodies absorb the forms that our forebears created. We remain faithful to these forms with no deviation. Aikido master Endō Seishirō shihan
  • 14. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com In ha, once we have disciplined ourselves to acquire the forms and movements, we make innovations. In this process the forms may be broken and discarded. Aikido master Endō Seishirō shihan
  • 15. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com In ri, we completely depart from the forms, open the door to creative technique, and arrive in a place where we act in accordance with what our heart/mind desires, unhindered while not overstepping laws. Aikido master Endō Seishirō shihan
  • 16. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com ShuHaRi
  • 17. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Dreyfus Model of Skills Acquisition
  • 18. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Dreyfus Model • Transcends reliance on rules • Intuitive grasp of situation based on deep tacit knowledge • Has vision of what is possible • Uses analytical approaches in new situations Expert • Holistic view • Prioritizes importance of aspects • Perceived deviations from normal pattern Proficient • Coping with crowdedness • Some perception of actions in relation to goals • Deliberate planning • Formulates routines Competent • Limited situational perception • All aspects treated separately with equal importance Advanced Beginner • Rigid adherence to rules • No exercise of discretionary judgement Novice wikipedia.org/wiki/Dreyfus_model_of_skill_acquisition
  • 19. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Situational Leadership®
  • 20. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Approach Diagnose Developmental Level Determine Leadership Approach Apply Approach and Monitor Development
  • 21. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Diagnose Level
  • 22. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Leadership Approach
  • 23. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Tuckman Stages of Group Development
  • 24. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Tuckman Model Forming Storming Norming Performing http://wikipedia.org/wiki/Tuckman%27s_stages_of_group_development
  • 25. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Drexler/Sibbet Team Performance Model
  • 26. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com http://concentrics.com/7-stages-developing-high-performance-team
  • 27. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
  • 28. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com
  • 29. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Joseph Pelrine Soup Analogy
  • 30. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Cooking Soup
  • 31. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Cooking Soup Cool Cook BurnSolid Gel https://www.infoq.com/news/2008/08/coaching_teams
  • 32. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Attributes of a Self-Organization
  • 33. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Supportive Context
  • 34. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Goal
  • 35. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Bounded Authority
  • 36. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Constraints
  • 37. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Diverse Skills
  • 38. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Stability
  • 39. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Evolve
  • 40. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Attributes of a Self-Organizing Team • Supportive Context • Goal • Bounded Authority • Constraints • Diverse Skills • Stability • Evolve
  • 41. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Delegation Poker from Management 3.0
  • 42. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Situational Leadership + RACI Situational Leadership • Tell/Direct • Sell/Coach • Participate/Support • Delegate RACI Matrix • Responsible • Accountable • Consulted • Informed http://www.slideshare.net/jurgenappelo/agile-management-authority-delegation
  • 43. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com • Delegation Poker http://www.slideshare.net/jurgenappelo/agile-management-authority-delegation
  • 44. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Delegation Poker
  • 45. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Role of the ScrumMaster Angel Medinilla
  • 46. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Progressive Delegation ScrumMaster Progressive Delegation – review Angel Medinilla’s slides @ http://www.slideshare.net/proyectalis/developing-scrummasters (p.34)
  • 47. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com ScrumDude • New ScrumMaster • Schedules meetings • Coordinates activates • Takes notes http://www.slideshare.net/proyectalis/developing-scrummasters
  • 48. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com ScrumMom • Protects the team • Removes impediments • Identifies and resolves problems • Avoids conflict • Ensure tasks are assigned • Follows progress closely http://www.slideshare.net/proyectalis/developing-scrummasters
  • 49. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com True ScrumMaster • Facilitates meetings • Empowers the team • Helps the team be accountable and responsible • Gets the team to move from coordinating and cooperating to collaborating and performing • Progressively delegates to the team • Highlights problems and lets the team resolve them • Ensures conflict remains constructive • Focuses on learning and continuous improvement http://www.slideshare.net/proyectalis/developing-scrummasters
  • 50. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Agile Nirvana Just show up and things magically happen! http://www.slideshare.net/proyectalis/developing-scrummasters
  • 51. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Summary 1. Myths 2. ShuHaRi 3. Dreyfus Model for Skills Acquisition 4. Situational Leadership 5. Tuckman Stages of Group Development 6. Drexler/Sibbet Team Performance Model 7. Soup Analogy 8. Attributes of a Self-Organizing Team 9. Delegation Board 10. Role of the ScrumMaser
  • 52. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com Questions?
  • 53. Fostering Self-Organizing Teams @fadistephan | @excellaco | excella.com References http://martinfowler.com/bliki/ShuHaRi.html http://alexchardin.com/story-autonomy-delegation-management30/ https://en.wikipedia.org/wiki/Aikido https://en.wikipedia.org/wiki/Dreyfus_model_of_skill_acquisition http://www.businessballs.com/leadership-theories.htm https://en.wikipedia.org/wiki/Tuckman%27s_stages_of_group_development http://concentrics.com/7-stages-developing-high-performance-team http://www.slideshare.net/proyectalis/developing-scrummasters https://www.infoq.com/articles/what-are-self-organising-teams https://www.infoq.com/news/2008/08/coaching_teams http://www.slideshare.net/jurgenappelo/agile-management-authority-delegation https://www.youtube.com/watch?v=FA2hfkU34TQ https://www.youtube.com/watch?v=AQXgb1_oSlU https://www.youtube.com/watch?v=zvRbxzSkjuw