Adobe Procurement has seen a 70% improvement in contract speed since starting to use Adobe EchoSign in January 2011. The percentage of contracts completed within 7 days or less has increased from 54% to 79%, and the average contract speed in days has dropped from 17 to 6 days. EchoSign integration has provided benefits like easy mobile approvals, reduced paper usage, and happier suppliers who find the electronic signature process simple.

1. Adobe Procurement Contract KPI’s
70% Improvement in Contract Speed!
25 90%
22 79%
80%
76%
20 73% 74%
20
68% 70%
17
60%
54% 15 15 15
15 52%
56%
50%
14 51% 46%
% Completed in 7 Days or Less
40%
37% 11 40% Average Contract Speed (Days)
10 10
10
30%
8
6
20%
5
10%
0 0%
Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11
Adobe® EchoSign® | Web Contracts 2012

2. Adobe Procurement Operations
Maggie Hardin
Sr. Manager, Global Procurement Operations
Adobe® EchoSign® | Web Contracts 2012

3. Adobe Procurement Operations Background
 The majority of buy side contracts are created by Procurement staff
 Contract Volume Averages:
 North America - 395/quarter
 International – 165/quarter
 26 FTE’s globally are creating and sending contracts for signature
 Enterprise Contract Management tool is used for contract initiation, approvals
and archiving.
 Over 75% of buy side contracts are now signed electronically through
EchoSign.
 How do we determine if a contract is eligible for electronic signature?
 High volume standard contract templates are already preset for eSignature, no
determination required by the Buyer.
 All other contracts:
 Follow Legal policy on determining authorized document types
 Locate the governing law in the contract terms
 Cross reference against the acceptable form of signature chart
Adobe® EchoSign® | Web Contracts 2012

4. Benefits Achieved by Using Adobe EchoSign
 Improved contract return time – 1 or 2 days vs. 2 weeks or more. 79% of our contracts are completed
in 7 days or less.
 Easy to use for Suppliers - Supplier just clicks the link in the email and approves.
 Mobile approvals - PDF rendering of the document is easily viewed on a mobile device.
 Easy and efficient for signatories – Contracts can be signed from anywhere. Also very easy to
delegate.
 Integration with our Enterprise Contract Management tool - Some Contracts are filed in the system
automatically once fully signed.
 Reduced Headcount in Contracts Administration – Down to 1 FTE for Procurement contracts.
 Eco friendly – 80% reduction in paper and printing!
 Improved tracking and Management – Contracts tracked in EchoSign vs. manually in Outlook
 Reduced mailing costs
 Happy Suppliers
 “Wow this is a great system”. “We’ve been selling to Adobe for 10 years, and I have to say this is one
awesome process!”
 “I really liked how simple it was. Go Adobe!”
 “This is so exciting!!!”
Adobe® EchoSign® | Web Contracts 2012

5. Adobe Procurement Contract KPI’s
70% Improvement in Contract Speed!
25 90%
22 79%
80%
76%
20 73% 74%
20
68% 70%
17
60%
54% 15 15 15
15 52%
56%
50%
14 51% 46%
% Completed in 7 Days or Less
40%
37% 11 40% Average Contract Speed (Days)
10 10
10
30%
8
6
20%
5
10%
0 0%
Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11
Adobe® EchoSign® | Web Contracts 2012

6. Adobe Global Procurement
EchoSign
Document Exchange
Adobe® EchoSign® | Web Contracts 2012

7. Adobe® EchoSign® | Web Contracts 2012