Questions about cooperation. Research included.

1. Cooperation

2. 1
Compete
2
Cooperate
3
Compromise
5
Avoid
4
Adapt
Adapted from Blake & Mouton, 1964.
High self confidence
Strongly cooperative behaviour

3. Question # 1
What values
do people have?

4. We often don’t like in others what causes us
discomfort in ourselves, so self-awareness
is a key asset for a lifetime of effective
conflict management.
https://www.cpp.com/pdfs/CPP_Global_Human_Capital_Report_Workplace_Conflict.pdf

5. Further inspiration
https://www.teacherspayteachers.com/Product/Questions-to-discover-your-values-1329394

6. Question # 2
What is the purpose?

7. Further inspiration
https://www.teacherspayteachers.com/Product/What-is-your-purpose-1438787

8. Question # 3
What are the reasons
for the problem?

9. Get to the root of the problem.
Knowing the real issue at hand is the
only way to develop the right solution.
http://www.openforum.com/articles/5-strategies-for-managing-workplace-conflicts/

10. Collaborate when your objective is to learn.
Morgan, Gareth: Images of Organization, p. 201.

11. http://marshallgoldsmith.blogspot.com/2011/06/7-steps-to-stop-finger-pointing-in.html
Ask each person to reflect on this question:
"What can I learn from this crisis?"

12. First, person A speaks 5 minutes, while person B listens.
Then person B speaks 5 minutes, while person A listens.
http://hbr.org/tip?date=052913
Plan who speaks when

13. Each person explains how he/she understands
the problem / conflict.
The other person listens, repeats, and asks
questions to make sure that he/she understands.
Inspired by
http://www.mediatoradvokater.dk/mediation/hvordan-foregaar-det.html
https://www.linkedin.com/pulse/key-conflict-management-elad-levinson

14. Further inspiration
https://www.teacherspayteachers.com/Product/How-can-we-understand-the-problem-1531110
https://www.teacherspayteachers.com/Product/Listening-tips-1485898

15. Question # 4
What needs
does each of us have?

16. People enter negotiations assuming that
their preferences and priorities are identical
to their counterparts’ priorities.
http://www.gsb.stanford.edu/news/research/nir-halevey-how-do-you-resolve-conflict

17. Accept that conflict happens when people
work together.
Try to understand each person’s needs.
https://hbr.org/2014/06/signs-youre-being-passive-aggressive/

18. To negotiate constructively, learn about
and understand the needs / interests of
yourself and the other person.
Kofman, Fred: Conscious Business, p. 172.
http://blogs.hbr.org/2014/06/when-and-how-to-let-a-conflict-go/
http://www.css.ethz.ch/publications/Mediating-Islam-web.pdf

19. http://cultureofempathy.com/references/Experts/Marshall-Rosenberg-Quotes.htm

20. Further inspiration
https://www.teacherspayteachers.com/Product/Needs-that-people-have-1530997

21. Question # 5
What ideas do we have?

22. To negotiate constructively, create new solutions
with the other person.
Kofman, Fred: Conscious Business, p. 172.

23. If everyone is going to feel satisfied with the
resolution, it will help if everyone has had fair input
in generating solutions.
Brainstorm possible solutions, and be open
to all ideas.
http://www.mindtools.com/pages/article/newLDR_81.htm

25. Further inspiration
https://www.teacherspayteachers.com/Product/Brainstorming-the-SCAMPER-method-1452356

26. Question # 6
How can we find the best ideas?

27. Further inspiration
https://www.teacherspayteachers.com/Product/Six-thinking-hats-1455136