Russ Simons Power Point Presentation from the Fox Theatre Institute's 2012 Fall Seminar on Venue Emergency Preparedness

1. FOX THEATER INSTITUTE
EMERGENCY PREPAREDNESS
SEMINAR
NOVEMBER 13, 2012

5. Venue Solutions Group is
dedicated to continually
improving staff and facility
performance

6. 30+ years facility management
Promoted over 400 events in 70
facilities
Pollstar 2001 “Facility Manager of the
Year”
Gigi Philhoffer Award- Lifetime
Achievement in Event Marketing
Event Marketing Hall of Fame

7. RUSS SIMONS
Venue Solutions Group
• Chair 2012 IAVM Safety and Security Task
Force
• Former Chair IAVM Life Safety Council
• Past Chair VMS @ OGLEBAY
• Chair IAVM ADA Task Force
• AVSS Master Instructor
• National Center for Spectator Sports Safety
and Security Advisory Board
• Former Fire Fighter and EMT

8. EMERGENCY
PREPAREDNESS
Bad Things Happen
Every Day!

9. EMERGENCY
PREPAREDNESS
 Tornado  Earthquake
 Ice storms  Cancelled events
 Bomb threats &  Floods and Fires
devices  Hazardous
 Hurricanes Materials
 Mechanical failures  Tech. failures
 Protests  Lockdown
 Chemical spills  Employee
 Woman blows electrocuted
herself up

10. EMERGENCY
PREPAREDNESS
What you don’t know
can hurt you !

11. EMERGENCY
PREPAREDNESS
 Employees, performers and guests
expect that you have done everything
possible to ensure their safety
 Expect that the facility is operated
and equipped to meet that goal
 Expect that management and staff
are properly trained to respond
 Expect to return home safely

12. EMERGENCY
PREPAREDNESS
What Employees need to know

13. EMERGENCY
PREPAREDNESS
 Key Workplace Emergencies
 OSHA requirements
 Emergency response plan
 Emergency assignments
 Evacuation procedures
 Special procedures for natural
disasters

14. EMERGENCY
PREPAREDNESS
Key Workplace Emergencies
 Fires
 Explosions
 Natural disasters
 Workplace violence
 Terrorism

15. OSHA Requirements
 Alarm systems
 Reporting systems
 Fire-fighting equipment
 Emergency response plans
 Employee training

16. EMERGENCY
PREPAREDNESS
 Sound of alarms
 Location of
alarms
 Activation of
alarms
 Maintenance and
inspection of
alarm systems

17. EMERGENCY
PREPAREDNESS
 Fire extinguishers
 Other fire-fighting
equipment

18. EMERGENCY
PREPAREDNES
Fire Prevention
 Keep work areas clean
 Control flammable and combustible
materials
 Obey “No Smoking” rules
 Store and handle hazardous materials
properly
 Use and maintain equipment properly

19. EMERGENCY
PREPAREDNESS
 Emergency
escape
procedures and
routes
 Emergency
response
assignments
 Accounting for
personnel

20. EMERGENCY
PREPAREDNESS
 Rescue and
medical duties
 Emergency
reporting
procedures
 Information
resources
 HIPPA

21. EMERGENCY
PREPAREDNESS
Emergency Assignments
 Emergency operations
 Emergency shutdown duties
 Evacuation facilitation
 Assisting disabled including
co-workers
 Rescue and medical duties

22. EMERGENCY
PREPAREDNESS
Evacuation
Procedures
 Primary evacuation
route
 Alternate routes
 Evacuation of
injured or disabled
employees
 Accounting for
personnel

23. EMERGENCY
PREPAREDNESS
Non-evacuation Emergencies
 Know how to report the
emergency
 Warn co-workers
 Assist as directed
 Don’t get in the way

24. EMERGENCY
PREPAREDNES
Special Procedures for Natural
Disasters
 Depending on circumstances,
you may be told to:
 Leave work
 Stay at work until dangerous
conditions subside
 Go to a secure area

25. EMERGENCY
PREPAREDNES
 Emergency Security
Help prevent
unauthorized access
to vital records,
information, and
equipment
 Protect important
records and other
documents

26. EMERGENCY
PREPAREDNES
END PART ONE

27. VULNERABILITY
ANALYSIS
PART TWO

28. VULNERABILITY
ANALYSIS
A Vulnerability Analysis assesses
the probability and potential
impact for each category of
emergency.

29. VULNERABILITY
ANALYSIS
 Awareness and support from all
levels of organization
 Identify members of emergency
response team inside the
organization
 Identify local emergency and
regulatory resources
 Chain of Command

30. VULNERABILITY
ANALYSIS
 Objectives
 Identification of event type
 Investigate history of event
 Promoter
 Problems at other facilities
 Crowd management issues
 Local issues

31. VULNERABILITY
ANALYSIS
Objectives con’t
 Plan for the event
 Communicate the plan
 Manage the plan
 Review the results
 Update the plan

32. VULNERABILITY
ANALYSIS
 Risk Identification/Analysis
 Reduction
 Transfer risk

33. VULNERABILITY
ANALYSIS
Risk Avoidance (past method)
 Focus on preventing loss
 Did NOT assess the degree of
risk

34. VULNERABILITY
ANALYSIS
Risk Management (current method)
 Identifies weaknesses
 Cost Benefit Analysis
 Decision Making Methods
 Improves results through
communication
 Determines acceptable levels of
protection

35. VULNERABILITY
ANALYSIS
 Determine the probability and
potential impact of each type of
emergency
 Emergencies that can occur
within your facility
 Emergencies that can occur
outside of your facility

36. VULNERABILITY
ANALYSIS
 Fires
 Severe weather
 Natural disasters
 Transportation accidents
 Earthquakes
 Utility outages

37. VULNERABILITY
ANALYSIS
 Flood plain
 Seismic zone
 Dams
 Commercial neighbors
 Proximity to hazardous materials
 Transportation routes
 Nuclear power plants

38. VULNERABILITY
ANALYSIS
 Safety system failure
 Telecommunications failure
 Power failure
 Heating/cooling failure
 Emergency notification system
failure

39. VULNERABILITY
ANALYSIS
 Physical layout
 Layout/storage of equipment
 Lighting
 Combustible storage
 Crowd management

40. VULNERABILITY
ANALYSIS
Unexpected consequences of
issues that take place outside of
your facility
 Transportation, Roads and Rail
 Neighboring Businesses
 Nearby Infrastructure
 Incidents unrelated to your facility
and events

41. VULNERABILITY
ANALYSIS
Result:
 Analyze potential emergencies
 Worse case scenarios
 Resources needed to respond
 Develop emergency procedures
 Develop additional training
 Mutual aid
 Specialized support

42. VULNERABILITY
ANALYSIS
 Estimate probability
 Assess potential human impact
 Assess property impact
 Assess potential business impact
 Assess external and internal
resources

43. VULNERABILITY
ANALYSIS

44. EMERGENCY
PREPAREDNES
Places where emergency
plans fail

45. EMERGENCY
PREPAREDNES
 Training and Updating
 Funding
 Communication and
information
 Mutual Aid
 Crisis Communication
 Recovery

46. EMERGENCY
PREPAREDNES
Safety Goes Social
47% of smart phone owners check
Facebook while attending a
sporting event*. Discover how to
harness the power of technology
and social media to improve guest
services and crowd management.

47. VULNERABILITY
ANALYSIS
EXERCISE:
 Your theater has booked Pretty Lights
with Skrillex as the opener
 Event is on a Friday and Saturday
night
 This is your first EDM event

48. EMERGENCY
PREPAREDNES
Key Points to Remember
 Workplace disasters can strike any time
and with very little warning
 Emergency response planning can save
lives, reduce the number of injuries, and
prevent loss of property
 You need to know what to do during a
workplace emergency as well as how to
protect your home and family during
natural disasters

49. EMERGENCY
PREPAREDNESS
Resources
 Each Other
 Local, State and Federal
 Complimentary Businesses
 Educational institutions
 IAVM and other Org.

50. EMERGENCY
PREPAREDNESS
From: Michael Tipton
TO: Venue Managers Open Forum
Do any of you use mass texting
services to communicate with
your staff? If so, which do you
recommend?
Thanks!

51. EMERGENCY
PREPAREDNESS
Complacency is the success
disease: It takes root when you
are feeling good about who you
are and what you have achieved
- Pat Riley

52. EMERGENCY
PREPAREDNESS
 Tornados  Earthquakes
 Ice storms  Cancelled events
 Bomb threats &  Floods and Fires
devices  Hazardous
 Hurricanes Materials
 Mechanical failures  Tech. failures
 Protests  Lockdown
 Chemical spills  Employee
 Woman blows electrocuted
herself up

53. EMERGENCY
PREPAREDNESS
Be Safe Out There!
Because
You Never Know