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..   .
     .
..
.
.
.
.
.
.
    Create in the mind of the prospect the
.

                 PERCEPTION

    that there’s no other product or service

          quite like this Branded One!
.
.
Abundance of choices



Being distinctive is the way potential users will
 decide whom to do business with
.
.
.
 .




For consumers ages 16-35, Crest Whitestrips whiten teeth five times better
than the leading paint-on whitening gel. That’s because Crest’s gel-coated
strips hold the peroxide on teeth longer, to whiten stains below the tooth
surface.
.
      When We build a brand
             Than

    Create a better perception in the
     mind.
.
.
     • Not in the mind of the Company

       • Not in the mind of the CEO


But in the mind of the Customers!
.
.
.

. Just a logo/catchy slogan

A little Advertising

Having attractive stationery or letterhead
Brands are much more than logos   .
  .
.
.
•A            brand         is          a
 “name, term, sign, symbol, or design, or
 a combination of them, intended to
 identify the goods and services of one
 seller or group of sellers and to
 differentiate them from those of
 competition.”

• These different components of a brand that identify and
  differentiate it are brand elements.
.
.
•   Many practicing managers refer to a brand as more than
    that— as something that has actually created a certain
    amount of awareness, reputation, prominence, and so on in
    the marketplace.


• We can make a distinction between the AMA definition of a
  “brand” with a small b and the industry’s concept of a “Brand”
  with a capital B.
.
    Examples of brands of computer products



.
.
. In the beginning of mankind

    Products were pretty much the same

    Trade kept in family

    Choice was easy
.
    Bula
.



               Jobith
.
Bula
.



           Jobith
.
.
.
• A product is anything we can offer to a
. market for attention, acquisition, use, or
  consumption that might satisfy a need or
  want.


• A product may be a physical good, a
  service, a retail outlet, a person, an
  organization, a place, or even an idea.
.
.
• Core Benefit Level

• Generic Product Level

• Expected Product Level

• Augmented Product Level

• Potential Product Level
• A brand is therefore more than a product, as
  it can have dimensions that differentiate it in
  some way from other products designed to
  satisfy the same need.

• Some brands create competitive advantages
  with product performance; other brands
  create competitive advantages through non-
  product-related means.
Sony              .
.



    * Aesthetics – integrated family
    look. All products bear some
    common elements.
    * Style of use – interface design
    – unique way of operating a
    product.
    * Some functions special to the
    brand




    The Sony Vaio series – one voice by Sony
.
.
People overwhelmed by available choices

Human attention is a major business currency

Interest in, and loyalty to, brands that don’t
 “touch them” fall off the choice chart.
.
.
.
.




    For homemakers, Dow Bathroom Products are the easy way to get a
    great clean shine for your tub, tile and toilet. That’s because only Dow
    Bathroom Products contain scrubbing bubbles that cut through dirt and
    grime clean to the shine!
.
. What functions do brands perform that make
   them so valuable to marketers?

We can look the matters for two different
 prospects
Consumers Prospects
Firms Prospects
.
Identification of the source of the product
Assignment of responsibility to product maker
.
Risk reducer
Search cost reducer
Promise, bond, or pact with product maker
Symbolic device
Signal of quality
.
    Functional risk
.
    Physical risk

    Financial risk

    Social risk

    Psychological risk

    Time risk
•
                            . handling or tracing
    Identification to simplify

.
• Legally protecting unique features

• Signal of quality level

• Endowing products with unique associations

• Source of competitive advantage

• Source of financial returns
.
.
•
.   Physical goods
•   Services
•   Retailers and distributors
•   Online products and services
•   People and organizations
•   Sports, arts, and entertainment
•   Geographic locations
•   Ideas and causes
.
                                         Precious Metals
                                         (gold, palladium, silver, p
    Luxury segments                      latinum)                                   Diamonds & Jewelry
.   (watches, pens, bejewele                                                        (traditional
    d technology)                                                                   products, new markets
                                                                                    (BRIC))




       The global diamond & jewelry business is the catalyst for exponential growth into other
       markets, products and new value chains
A universal banking powerhouse...
       Retail Financial Services           Corporate Financial Services
 .        Car Loans                                     Term Loans

        Mortgages                                       Project Finance

     Credit Cards                                        Commercial Bank

Personal loans                                               Investment Bank

     Deposits                                             Venture Capital

      Life Insurance                                   Genl. Insurance

         Mutual funds                                   IT Services
Establishing an international presence
                                                      .
.   Canada                                     UK

     USA                                                                  China

                                                                UAE


                                                                         Singapore




             Phase I : Offices opened/to be opened shortly
             Phase II : Geographies under advanced stage of evaluation
.
Total 35 offices
Across-
.
    India
    USA
    UAE
.




.



                                                  Monster India




                                      Times Jobs

            Jobs Ahead
    *Traffic Share on Sep. 6, 2006 as per Alexa
.
.

.
.
       Small is Beautiful – Mass Market
Nano by Tata
.
   –   1 lakh                                                  Tata
   –   Milestone for auto industry
   –   Aspirations of India’s rising middle class
   –   Solution to urban transport problems
        • Congestion
                                                    Bajaj - Renault
        • Environmental impact
• Bajaj - Renault
• Electric car by Field Marshal Group,
  Rajkot
        • Rs. 99,000
.
.
.
.


.
.
 .
You are already a brand - - good or bad



If you don’t actively define your brand, your
 brand as it is now will define you!
.
. Top of the charts on Commodity list
–

– In America water from tap is good and clean

– No reason to buy bottled water

– But people do buy bottled water – lots of it.

– More expensive per liter than beer or milk
.
            STEPS                         KEY CONCEPTS
.                                      Mental maps
                                       Competitive frame of reference
       Identify and Establish          Points-of-parity and points-of-difference
    Brand Positioning and Values       Core brand values
                                       Brand mantra

                                       Mixing and matching of brand elements
       Plan and Implement              Integrating brand marketing activities
     Brand Marketing Programs          Leveraging of secondary associations


                                       Brand Value Chain
       Measure and Interpret           Brand audits
                                       Brand tracking
        Brand Performance
                                       Brand equity management system

                                       Brand-product matrix
         Grow and Sustain              Brand portfolios and hierarchies
           Brand Equity                Brand expansion strategies
                                       Brand reinforcement and revitalization

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Chap 1, brands & brand management

  • 1. .. . . .. . .
  • 2. .
  • 3. . .
  • 4. . Create in the mind of the prospect the . PERCEPTION that there’s no other product or service quite like this Branded One!
  • 5. . . Abundance of choices Being distinctive is the way potential users will decide whom to do business with
  • 6. . .
  • 7. . . For consumers ages 16-35, Crest Whitestrips whiten teeth five times better than the leading paint-on whitening gel. That’s because Crest’s gel-coated strips hold the peroxide on teeth longer, to whiten stains below the tooth surface.
  • 8. . When We build a brand Than Create a better perception in the mind.
  • 9. . . • Not in the mind of the Company • Not in the mind of the CEO But in the mind of the Customers!
  • 10. . .
  • 11. .  . Just a logo/catchy slogan A little Advertising Having attractive stationery or letterhead
  • 12. Brands are much more than logos . .
  • 13. . . •A brand is a “name, term, sign, symbol, or design, or a combination of them, intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of competition.” • These different components of a brand that identify and differentiate it are brand elements.
  • 14. . . • Many practicing managers refer to a brand as more than that— as something that has actually created a certain amount of awareness, reputation, prominence, and so on in the marketplace. • We can make a distinction between the AMA definition of a “brand” with a small b and the industry’s concept of a “Brand” with a capital B.
  • 15. . Examples of brands of computer products .
  • 16. . . In the beginning of mankind Products were pretty much the same Trade kept in family Choice was easy
  • 17. . Bula . Jobith
  • 18. . Bula . Jobith
  • 19. . .
  • 20. . • A product is anything we can offer to a . market for attention, acquisition, use, or consumption that might satisfy a need or want. • A product may be a physical good, a service, a retail outlet, a person, an organization, a place, or even an idea.
  • 21. . .
  • 22. • Core Benefit Level • Generic Product Level • Expected Product Level • Augmented Product Level • Potential Product Level
  • 23. • A brand is therefore more than a product, as it can have dimensions that differentiate it in some way from other products designed to satisfy the same need. • Some brands create competitive advantages with product performance; other brands create competitive advantages through non- product-related means.
  • 24. Sony . . * Aesthetics – integrated family look. All products bear some common elements. * Style of use – interface design – unique way of operating a product. * Some functions special to the brand The Sony Vaio series – one voice by Sony
  • 25. . . People overwhelmed by available choices Human attention is a major business currency Interest in, and loyalty to, brands that don’t “touch them” fall off the choice chart.
  • 26. . .
  • 27. . . For homemakers, Dow Bathroom Products are the easy way to get a great clean shine for your tub, tile and toilet. That’s because only Dow Bathroom Products contain scrubbing bubbles that cut through dirt and grime clean to the shine!
  • 28. . . What functions do brands perform that make them so valuable to marketers? We can look the matters for two different prospects Consumers Prospects Firms Prospects
  • 29. . Identification of the source of the product Assignment of responsibility to product maker . Risk reducer Search cost reducer Promise, bond, or pact with product maker Symbolic device Signal of quality
  • 30. . Functional risk . Physical risk Financial risk Social risk Psychological risk Time risk
  • 31. . handling or tracing Identification to simplify . • Legally protecting unique features • Signal of quality level • Endowing products with unique associations • Source of competitive advantage • Source of financial returns
  • 32. .
  • 33. . • . Physical goods • Services • Retailers and distributors • Online products and services • People and organizations • Sports, arts, and entertainment • Geographic locations • Ideas and causes
  • 34. . Precious Metals (gold, palladium, silver, p Luxury segments latinum) Diamonds & Jewelry . (watches, pens, bejewele (traditional d technology) products, new markets (BRIC)) The global diamond & jewelry business is the catalyst for exponential growth into other markets, products and new value chains
  • 35. A universal banking powerhouse... Retail Financial Services Corporate Financial Services . Car Loans Term Loans Mortgages Project Finance Credit Cards Commercial Bank Personal loans Investment Bank Deposits Venture Capital Life Insurance Genl. Insurance Mutual funds IT Services
  • 36. Establishing an international presence . . Canada UK USA China UAE Singapore Phase I : Offices opened/to be opened shortly Phase II : Geographies under advanced stage of evaluation
  • 37. .
  • 38. Total 35 offices Across- . India USA UAE
  • 39. . . Monster India Times Jobs Jobs Ahead *Traffic Share on Sep. 6, 2006 as per Alexa
  • 40. .
  • 41. . .
  • 42. . Small is Beautiful – Mass Market Nano by Tata . – 1 lakh Tata – Milestone for auto industry – Aspirations of India’s rising middle class – Solution to urban transport problems • Congestion Bajaj - Renault • Environmental impact • Bajaj - Renault • Electric car by Field Marshal Group, Rajkot • Rs. 99,000
  • 43. .
  • 44. . .
  • 45. . .
  • 46. . . You are already a brand - - good or bad If you don’t actively define your brand, your brand as it is now will define you!
  • 47. . . Top of the charts on Commodity list – – In America water from tap is good and clean – No reason to buy bottled water – But people do buy bottled water – lots of it. – More expensive per liter than beer or milk
  • 48. . STEPS KEY CONCEPTS . Mental maps Competitive frame of reference Identify and Establish Points-of-parity and points-of-difference Brand Positioning and Values Core brand values Brand mantra Mixing and matching of brand elements Plan and Implement Integrating brand marketing activities Brand Marketing Programs Leveraging of secondary associations Brand Value Chain Measure and Interpret Brand audits Brand tracking Brand Performance Brand equity management system Brand-product matrix Grow and Sustain Brand portfolios and hierarchies Brand Equity Brand expansion strategies Brand reinforcement and revitalization