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REMOTE DESIGN
THE ASYNC ADVANTAGE
Davide ‘Folletto’ Casali
NIGHT.EU
Manifesto Ibridi
F E L L O W
DESIGN DIRECTOR ADVISOR
@Folletto
FOUNDATION
PART I
“
”
S. Graber for Harvard Business Review
Many companies
focus too much on technology
and not enough on process.
S. Graber (2015) Why Remote Work Thrives in Some Companies and Fails in Others
Product
type work
Consulting
type work
}Different approaches
to remote work.
THE REMOTENESS CONTINUUM
Distributed
100%
Local
100%
Remote
anywhere in between
concept one
Stable
Speed
Realtime
Speed
Async
Speed
THE THREE SPEEDS OF COLLABORATION
concept two
THE ASYNC ADVANTAGE
Remote work relies more on the async part
Calm
Candor
Challenging
Chaos
Collaborative
Communication
Different
Difficult
Empowering
Enabling
Engaging
Exciting
Flexibility
Freedom
Future
Independent
Inspiring
New
Rewarding
Transparency
Automattic Internal Survey with Designers (2017)
Calm
Candor
Challenging
Chaos
Collaborative
CommunicationDifferentDifficult
Empowering
Enabling
Engaging
Exciting
Flexibility
FreedomFuture
Independent
Inspiring
New
Rewarding
Transparency
Future CalmTransparent
Challenging EmpoweringCollaborative
GENERAL CHALLENGES
PART II
TIMEZONES
Does it have to happen in realtime?
Master work handover
MISUNDERSTANDING
Tone of voice is an issue…
…but what about time to reflect and calm?
Walk away before answering
It’s text: have someone else read it
Use private messages
Increase bandwidth
“Sorry”
COMMUNICATION
Communication is oxygen.
“Communication Issues”
is too generic.
Pinpoint what
you really mean with it.
AVOID EFFICIENCY THEATRE
Do
Give space
to personal
and work alike
Do not
Split too early
conversations
in multiple channels
Make yourself feel present to others
Daily
text
standups
EXAMPLE
LONELINESS
Some people need to be around people
Co-working spaces
Virtual watercooler
Automattic
internal
watercoolers
EXAMPLE
123
TEAMS
249
PROJECTS
78
COOLERS
17%
1 OUT OF 6
TIMEZONES
MISUNDERSTANDING
COMMUNICATION
LONELINESS
Advantage?
DESIGN CHALLENGES
PART III
QUICK FEEDBACK
Realtime
exchanges
Reach
anyone
Sketch
Slack
loop
EXAMPLE
BRAINSTORMING
“
”
A. Furnham
Research shows unequivocally that
brainstorming groups produce fewer and
poorer quality ideas than the same number
of individuals working alone.
groupthink
/ˈɡruːpθɪŋk/
the practice of
thinking or making
decisions as a
group, resulting
typically in
unchallenged,
poor-quality
decision-making.
“
”
A. Osborn, the person that formalized brainstorms
The fact is that group brainstorming is
recommended solely as a supplement to
individual ideation.
The generalized idea of brainstorms
must include alone time to work.
Design
challenge
EXAMPLE
ALIGNMENT
Decisions are always
written somewhere.
// ////////// ////////////// ////
///// ////// //// //////// //////
/// ////////// ////// // ////////
/////// //// ////// / ////// ////
/// ///// ///////////// /////////
////////// ////////// //////////
/// ////////// //// /////
// ////////// ////////// ////// /
//////// //////// //// ////// /
///// //////// ///// ////////////
////////// ////////// //////////
///////////// ////////// ////// /
Manage Signal / Noise Ratio
Write things that
“everyone knows”
and
“have already been said”
{Improve
Copywriting
Naming things
Identifying audience
WRITING IS AN IMPORTANT SKILL
WORKSHOPS
THE BLANK STARE EFFECT
In a video chat, that emotionless expression
everyone does when others speak.
Surveys as questioning
Discussion threads
Iterations and explorations
KJ Remote
workshop
EXAMPLE
intenseminimalism.com/2017/fully-remote-kj-technique-workshop/
WORKSHOPS
ALIGNMENT
BRAINSTORMING
QUICK FEEDBACK
Advantage?
Meet
in
person
EXAMPLE
PURE ADVANTAGES
PART IV
MEETINGS
Discussion Threads
99% of the time better than meetings.
NOISE
Better focus
Create the space and quiet that works for you.
INTERRUPTIONS
Manage interruptions
Answer when is best for your work
TIME MANAGEMENT
Organize your day, work when works best.
Flexible Time
MEETINGS
NOISE
INTERRUPTIONS
TIME MANAGEMENT
Advantage?
THE ASYNC ADVANTAGE
Time to think
Time to calm
Focus
Everything written
Interruption management
Flexible time
“
”
Bruno Munari
To complicate is easy, to simplify is hard.
To complicate, just add,
everyone is able to complicate.
Few are able to simplify.
Thanks.
@Folletto
INTENSEMINIMALISM.COM

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