Eticket support system is quite useful for PrestaShop store to make a strong customer base. More information here; http://www.fmemodules.com/en/48-help-desk.html
Digital Transformation in the PLM domain - distrib.pdf
How to Enable eticket Support System in PrestaShop – User Guide
1. How to Enable E-ticket
& Support System in
PrestaShop
User Guide
www.fmemodules.com
2. Hey, what’s up?
I’m Alastair Brian,
Today I am going to discuss that why
Support Ticket system is
needed for PrestaShop and
how to enable it using Eticket
support Module?
Like this…
www.fmemodules.com
3.
4. What are the traditional
ways of getting support?
www.fmemodules.com
•Phone Call
•Email
•Through Social Profile
5. Avoid Traditional Ways
because these are?
www.fmemodules.com
•Time consuming
•Difficult to make record of tickets
•Tough to manage tickets for different
support departments e.g. billing,
support etc.
•Time synchronization problem
7. How to enable
E-ticket System in PrestaShop?
www.fmemodules.com
By default there is no ticket system
available in PrestaShop, you can use
Ticket system module by FME that
gives full features ticket system.
Module Download Link
8. Top Features of Help
Desk System
www.fmemodules.com
•Customer can reply the ticket directly
from his email.
•Pre-made emails for ticket replies.
•Auto email notification to admin and
customer when a ticket is created or
replied.
•Internal notes
11. www.fmemodules.com
This will serve you as a
user guide!
In Next Slides
We will tell you that how you
can use this PrestaShop
Support Module for your
PrestaShop store.
30. Forethought
Systematic ticket system has the
ability to facilitate the customers.
Therefore help to increase
customer base.
www.fmemodules.com
www.fmemodules.com
31. Thank You
FOR EVEN MORE
PRESENTATIONS,
EXCLUSIVE TIPS AND
UPDATES, THEN BE SURE
TO VISIT OUR OFFICIAL
WEBSITE AT
http://www.fmemodules.com/
www.fmemodules.com