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Diversity in the workplace

Presentation Transcript
 1. Alexandra Tharp Professor Morrissey Psych 473: Industrial Organizational
  Psychology Summer Session 1
  2. What is Diversity? Diversity is defined as all characteristics and
  experiences that define each of us as individuals. A common misconception
  about diversity is that it only pertains to certain persons or groups, when in

  fact, exactly the opposite is true. Diversity can include Race, Ethnicity,
  Gender, Age, Religion, Disability, and Sexual orientation A diverse workplace
  aims to create an inclusive culture that values and uses the talents of all
  its employees
  3. History of Diversity in the Workplace The 1964 Civil Rights Act made it
  illegal for organizations to engage in employment practices that discriminated

  against employees on the basis of race, color, religion, gender, national
  origin, age, and disability. In 1965, Executive Order 11246 was passed
  requiring all government contractors to take affirmative actions to overcome
  past patterns of exclusion and discrimination .
  4. History of Diversity in the Workplace These mandates eliminated formal
  policies that discriminated against certain classes of workers and raised
  costs to organizations that failed to implement fair employment practices.
  These laws remain a part of the legal responsibilities under which
  organizations abide by today.
  5. History of Diversity in the Workplace Although many organizations became
  more diverse, there were still organizations inhospitable to certain classes
  of workers, and were slow to change. In order to foster the development of
  more diverse organizational cultures, companies began to offer training
  programs aimed at valuing diversity.
  6. Business Case for Diversity The belief that diversity is a business
  necessity because a more diverse workforce produces better business results.
  Many organizations began to see that having diversity in the workplace was a
  precursor to diversity in the market place.
  7. The Effects of Diversity in the Workplace Solid research needed to be
  conducted to support the idea that diversity was beneficial to the workplace.
  Diversity was found to be a lot more complex than it was originally thought to

  be. Research indicates that diversity can produce both positive and negative
  effects when introduced and enforced in the workplace. Evidence suggests that
  diversity may produce conflict and employee turnover as well as more
  creativity and innovation
  8. Benefits of Diversity Groups with greater diversity were shown to have
  greater innovation and creativity. Diverse groups have a greater range of
  perspectives, and are able to generate more high quality solutions than less
  diverse groups. Diversity increases constructive group processes and is
  positively associated with performance in business units. Diversity is
  associated with increased sales revenue, greater market share, more customers,

  and greater profits.
  9. Negative Effects of Diversity Diverse groups are shown to be less
  integrated and have a higher level of dissatisfaction. Increases the level of
  dissatisfaction in group members, as well as miscommunication. Diversity can
  be linked with conflict, lower group adhesiveness, increased employee turnover

  and absenteeism, and lower quality of performance.
  10. Factors that Effect Diversity Research suggests that whether or not
  diversity has a positive or negative effect depends on different aspects of
  the organizationâ——s strategies, culture, and human resource practices. This
indicates that diversity may be beneficial under certain conditions and in
  certain organizations (Pugh, Dietz, Brief, & Wiley, 2008). Size of the
  organization Age of the organization Type of organization Diversity of the
  community surrounding an organization
  11. Diversity Training As diversity in the workforce grows at an amazing rate,

  more and more organizations are now focusing on diversity in the workplace by
  emphasizing recruitment, selection, retention, and training.
  12. Diversity Training Diversity training has three major objectives in the
  workplace: increase awareness about diversity issues reduce biases and
  stereotypes that deter from effective management change behaviors to help
  effectively manage a diverse workforce
  13. Effectiveness of Diversity Training With diversity training, employees
  have a greater understanding of the value diversity, better diversity
  management skills, and more effective diversity related behaviors . After
  undergoing training, managers saw diversity related practices as more
  important than they did prior to the training, and were more likely to
  positively engage in diversity related practices.
  14. Diversity in the Workplace Today While many organizations are embracing
  diversity in the workforce, there are still organizations today that remain
  unreceptive. Although many government agencies and Fortune 500 companies
  provide diversity training, around 40% of organizations still do not. Even the

  organizations that claim to be strong advocates for diversity do not have the
  statistics to back their claims. Only 30% of female employees hold management
  positions in Wal-Mart This is a very low number considering 70% of their
  employees are female.
  15. Diversity in the Workplace Today Gender discrimination is still a huge
  problem within many organizations. Many male managers are slow to promote
  female employees to managerial positions. A Senior Vice President interviewed
  by Turner (2007), was quoted saying, â—— Well, yes we need to have more women
in
  senior positions. Our senior leadership team includes only men. But,
  personally, Iâ——m just less comfortable with women on the senior team. We
spend
  a lot of time together. You know you always have to be worried about the
  sexual harassment thing, what you say, how you say itâ—¦But, that doesnâ——t
mean
  we shouldnâ——t pursue it .â—— Other companies such as Abercrombie and Fitch
show
  extreme racial preference, with a reputation for hiring people to fit their
  image of a â——Classic American,â—— which they believe are attractive white
  employees.
  16. Diversity in the Workplace Today Other companies such as Abercrombie and
  Fitch show extreme racial preference, with a reputation for hiring people to
  fit their image of a â——Classic American,â—— which they believe are attractive

  white employees. Due to this, they have faced many lawsuits
  17. Diversity in the Workplace Today Many of these companies now claim that
  diversity is important to them, especially on their websites, however it is
  clear that this is only in response to the many lawsuits theyâ——ve faced.
  Marques states â——It becomes apparent, however, when studying the background
of
  these appealing statements, that they were not formulated spontaneously, but,
  just like A&F above, merely as a reaction to massive discrimination
lawsuitsâ——
  (2010).
  18. Conclusion It is clear that diversity has a profound effect in the
  workplace. While many studies have been conducted, these studies show
  conflicting results, implying further research is needed. As the workforce
  continues to grow more diverse at a staggering rate, it is necessary for
  organizations to embrace diversity Although many organizations have increased
  their acceptance of diversity, it has yet to fully garner a majority of
  support
19. References Brief, A., & Pugh, S.D., Dietz, J., & Wiley, J.W. (2008).
Looking inside and out: The impact of employee and community demographic
composition on organizational diversity climate . Journal of Applied
Psychology: American Psychological Association , 93(6 ), Nov 2008, 1422-1428.
doi: 10.1037/a0012696 Herring, C (2009). Does diversity pay?: Race, gender,
and the business case for diversity. American Sociological Review April 2009
74 no. 2 208-224. doi 10.1177/0003122Business Case for Diversity. 40907400203
Kochan, T., Bezrukova, K., Ely, R., Jackson, S., Joshi, A., Jehn, K., Leonard
J., Levine, D., Thomas., D (2002). The effect of diversity on business
performance: report of the diversity research Network. Study commissioned by
the Business Opportunities for Leadership Diversity (BOLD) initiative Levy, P
(2010) . Industrial organizational psychology, understanding the workplace (3
rd ed.). (pp. 218-220). New York, New York: Worth Publishers Marques, J.
F.(2010). Colorful window dressing: A critical review on workplace diversity
in three major american corporations. Human Resource Development Quarterly , 2

1 ( 4 ), November 2010, doi: 10.1002/hrdq.20045

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Diversity in the workplace

  • 1. Diversity in the workplaceSlideShare Upload Browse Popular Downloaded Favorited Channels Videos Featured Go Pro Login Signup EmailFavorite Favorited × Save Flag Private Content Embed Copy and paste this code into your blog or website Copy Customizeâ—¦ Without related content Start from slide number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Size (px) 344 x 292 429 x 357 514 x 422 599 x 487 Shortcode for WordPress.com blogs ? Copy Close Flagged as inappropriate Flag as inappropriate Flag as inappropriateSelect your reason for flagging this presentation as inappropriate. If needed, use the feedback form to let us know more details. None Pornographic Defamatory Illegal/Unlawful Spam Other Terms Of Service Violation Cancel File a copyright complaint We have emailed the verification/download link to "". Login to your email and click the link to download the file directly. To request the link at a different email address, update it here. Close Validation messages. Success message. Fail message. Check your bulk/spam folders if you can't find our mail. × This activity has also been shared with your LinkedIn network Undo LinkedIn share Settings Edit your favorites Cancel « â—¹ â—º » /19 RelatedMore Diversity in the workplace 1523 views Diversity in the workplace 1690 views Diversity in the workplace 1049 views Shrm poll diversity_final 7281 views Managing diversity fianal ppt(biru)11 919 views Chapter 5 presentation 129655769895836250 298 views Work diversity 1304 views Diversity 1930 views Cox S Model A 1128 views Workplace Diversity 6840 views Koutoufas 830 264 views Diversity Management The Challenges And Opportunities 65323 views Dalal Smiley 525 views Div day 127 views Management Chapter05 1972 views Recruiting and maintaining a diverse workforce 5823 views Activities involved in succession process among asian and african owned businessâ—¦ 162 views Class 4 final assignment 63 views Workforce diversity.ppt 2003 1392 views Benefits of Diversity (Workforce Diversity) 374 views Diversity in the workplace 1523 views Diversity in the workplace 1690 views Tweet Pin It Wordpress + Follow Diversity in the workplace by aet0719 on Jun 22, 2011 4,987 views Moreâ—¦ Less AccessibilityView text versionCategoriesCareerUpload DetailsUploaded via SlideShare as Microsoft PowerPointUsage Rights© All Rights ReservedStatisticsFavorites1Downloads108Comments0Embed Views0Views on SlideShare4,987Total Views4,987No comments yetNotes on Slide 7 Subscribe to comments Post Comment Edit your comment Cancel
  • 2. 1 Favorite Israa Srro Sweet at سٗٗ ٗٗ ٗاستشارات اٗسٗاٗة ٗاٗصØØ© اٗٗٗٗٗة 5 months ago Moreâ—¦ Diversity in the workplace Presentation Transcript 1. Alexandra Tharp Professor Morrissey Psych 473: Industrial Organizational Psychology Summer Session 1 2. What is Diversity? Diversity is defined as all characteristics and experiences that define each of us as individuals. A common misconception about diversity is that it only pertains to certain persons or groups, when in fact, exactly the opposite is true. Diversity can include Race, Ethnicity, Gender, Age, Religion, Disability, and Sexual orientation A diverse workplace aims to create an inclusive culture that values and uses the talents of all its employees 3. History of Diversity in the Workplace The 1964 Civil Rights Act made it illegal for organizations to engage in employment practices that discriminated against employees on the basis of race, color, religion, gender, national origin, age, and disability. In 1965, Executive Order 11246 was passed requiring all government contractors to take affirmative actions to overcome past patterns of exclusion and discrimination . 4. History of Diversity in the Workplace These mandates eliminated formal policies that discriminated against certain classes of workers and raised costs to organizations that failed to implement fair employment practices. These laws remain a part of the legal responsibilities under which organizations abide by today. 5. History of Diversity in the Workplace Although many organizations became more diverse, there were still organizations inhospitable to certain classes of workers, and were slow to change. In order to foster the development of more diverse organizational cultures, companies began to offer training programs aimed at valuing diversity. 6. Business Case for Diversity The belief that diversity is a business necessity because a more diverse workforce produces better business results. Many organizations began to see that having diversity in the workplace was a precursor to diversity in the market place. 7. The Effects of Diversity in the Workplace Solid research needed to be conducted to support the idea that diversity was beneficial to the workplace. Diversity was found to be a lot more complex than it was originally thought to be. Research indicates that diversity can produce both positive and negative effects when introduced and enforced in the workplace. Evidence suggests that diversity may produce conflict and employee turnover as well as more creativity and innovation 8. Benefits of Diversity Groups with greater diversity were shown to have greater innovation and creativity. Diverse groups have a greater range of perspectives, and are able to generate more high quality solutions than less diverse groups. Diversity increases constructive group processes and is positively associated with performance in business units. Diversity is associated with increased sales revenue, greater market share, more customers, and greater profits. 9. Negative Effects of Diversity Diverse groups are shown to be less integrated and have a higher level of dissatisfaction. Increases the level of dissatisfaction in group members, as well as miscommunication. Diversity can be linked with conflict, lower group adhesiveness, increased employee turnover and absenteeism, and lower quality of performance. 10. Factors that Effect Diversity Research suggests that whether or not diversity has a positive or negative effect depends on different aspects of the organizationâ——s strategies, culture, and human resource practices. This
  • 3. indicates that diversity may be beneficial under certain conditions and in certain organizations (Pugh, Dietz, Brief, & Wiley, 2008). Size of the organization Age of the organization Type of organization Diversity of the community surrounding an organization 11. Diversity Training As diversity in the workforce grows at an amazing rate, more and more organizations are now focusing on diversity in the workplace by emphasizing recruitment, selection, retention, and training. 12. Diversity Training Diversity training has three major objectives in the workplace: increase awareness about diversity issues reduce biases and stereotypes that deter from effective management change behaviors to help effectively manage a diverse workforce 13. Effectiveness of Diversity Training With diversity training, employees have a greater understanding of the value diversity, better diversity management skills, and more effective diversity related behaviors . After undergoing training, managers saw diversity related practices as more important than they did prior to the training, and were more likely to positively engage in diversity related practices. 14. Diversity in the Workplace Today While many organizations are embracing diversity in the workforce, there are still organizations today that remain unreceptive. Although many government agencies and Fortune 500 companies provide diversity training, around 40% of organizations still do not. Even the organizations that claim to be strong advocates for diversity do not have the statistics to back their claims. Only 30% of female employees hold management positions in Wal-Mart This is a very low number considering 70% of their employees are female. 15. Diversity in the Workplace Today Gender discrimination is still a huge problem within many organizations. Many male managers are slow to promote female employees to managerial positions. A Senior Vice President interviewed by Turner (2007), was quoted saying, â—— Well, yes we need to have more women in senior positions. Our senior leadership team includes only men. But, personally, Iâ——m just less comfortable with women on the senior team. We spend a lot of time together. You know you always have to be worried about the sexual harassment thing, what you say, how you say itâ—¦But, that doesnâ——t mean we shouldnâ——t pursue it .â—— Other companies such as Abercrombie and Fitch show extreme racial preference, with a reputation for hiring people to fit their image of a â——Classic American,â—— which they believe are attractive white employees. 16. Diversity in the Workplace Today Other companies such as Abercrombie and Fitch show extreme racial preference, with a reputation for hiring people to fit their image of a â——Classic American,â—— which they believe are attractive white employees. Due to this, they have faced many lawsuits 17. Diversity in the Workplace Today Many of these companies now claim that diversity is important to them, especially on their websites, however it is clear that this is only in response to the many lawsuits theyâ——ve faced. Marques states â——It becomes apparent, however, when studying the background of these appealing statements, that they were not formulated spontaneously, but, just like A&F above, merely as a reaction to massive discrimination lawsuitsâ—— (2010). 18. Conclusion It is clear that diversity has a profound effect in the workplace. While many studies have been conducted, these studies show conflicting results, implying further research is needed. As the workforce continues to grow more diverse at a staggering rate, it is necessary for organizations to embrace diversity Although many organizations have increased their acceptance of diversity, it has yet to fully garner a majority of support
  • 4. 19. References Brief, A., & Pugh, S.D., Dietz, J., & Wiley, J.W. (2008). Looking inside and out: The impact of employee and community demographic composition on organizational diversity climate . Journal of Applied Psychology: American Psychological Association , 93(6 ), Nov 2008, 1422-1428. doi: 10.1037/a0012696 Herring, C (2009). Does diversity pay?: Race, gender, and the business case for diversity. American Sociological Review April 2009 74 no. 2 208-224. doi 10.1177/0003122Business Case for Diversity. 40907400203 Kochan, T., Bezrukova, K., Ely, R., Jackson, S., Joshi, A., Jehn, K., Leonard J., Levine, D., Thomas., D (2002). The effect of diversity on business performance: report of the diversity research Network. Study commissioned by the Business Opportunities for Leadership Diversity (BOLD) initiative Levy, P (2010) . Industrial organizational psychology, understanding the workplace (3 rd ed.). (pp. 218-220). New York, New York: Worth Publishers Marques, J. F.(2010). Colorful window dressing: A critical review on workplace diversity in three major american corporations. Human Resource Development Quarterly , 2 1 ( 4 ), November 2010, doi: 10.1002/hrdq.20045 Connect on LinkedInFollow us on TwitterFind us on FacebookFind us on Google+Learn About Us About Careers Our Blog Press Contact us Help & SupportUsing SlideShare SlideShare 101 Terms of Use Privacy Policy Copyright & DMCA Community Guidelines SlideShare on mobilePro & more Go PRO New Business Solutions Advertise on SlideShareDevelopers & API Developers Section Developers Group Engineering Blog Blog Widgets© 2013 SlideShare Inc. All rights reserved.RSS Feed ENGLISH EnglishFrançaisDeutsch ×