1. Enterprise Architecture beyond IT Tom Graves , Tetradian Consulting AE Rio, April 2011 info@tetradian.com / www.tetradian.com 9 Apr 2011 (c) Tom Graves / Tetradian 2011

3. Scope of enterprise-architecture (complete EA includes many other intersecting ‘ architectures ’ – security, process, brand, organisation etc)

4. Getting to grips with the enterprise Customers don ’ t appear in our business-processes - we appear in their experiences (credit: Chris Potts)

12. Building the balance … and why that balance is so important

13. Generic structure of organisations (adapted from classic Group Dynamics project-lifecycle)

14. Cycles of structural dependency (dynamic links adapted from VPEC-T framework)

15. Strategy, tactics, operations (overall cycle and relationships need to be in balance)

16. The ‘ quick-money ’ failure-cycle (common source of ‘unexpected’ failure – focus only on immediate profit, with classic “ last year +10% ” used as a substitute for strategy)

18. Serving the vision ...or, service-oriented architecture for the whole enterprise

25. Obrigado! Many thanks!