This document discusses e-business and compares it to e-commerce. E-business refers broadly to using technology to support business activities like managing inventory, production and customer relationships. It includes e-commerce, which specifically involves online buying and selling. The document traces the evolution of e-business from 1997 to today and discusses e-business models. It also outlines the impacts, advantages and challenges of e-business, such as worldwide presence, cost reductions, security issues and leveraging existing systems.
2. Outline
What is E-Business
What the different beween E-business and E-commerce
Evolution of e-business
E-Business Model
Impact of E-Business on Business
Advantages
E-Business challenges
References
3. What is E-Business
Electronic business, or e-business, is the application of information and
communication technologies ICT in support of all the activities of business.
E-Business refers to a broader definition of e-commerce, not just the buying and
selling of goods and services, but also servicing customers, collaborating with
business partners, conducting e-learning, and processing electronic transactions.
Electronic business methods enable companies to linke their internal and external
data processing systems more efficiently and flexibly, to work more closely with
suppliers and partners, and to better satisfy the needs and expectations of their
customers.
4. What the different beween E-business and E-
commerce
E-business E-commerce
1. Ebusiness is superset of Ecommerce. 1. Ecommerce is subset of Ebusiness.
2. Ebusiness includes all kinds of pre-sale and
post-sale efforts
2. Ecommerce just involves Buying and selling of
products and services.
3. E-business covers internal processes such as
production, inventory management, product
development, risk management, finance etc.
3. Ecommerce covers outward facing processes
that touch customers,suppliers and external
partners.
4. Ebusiness involves the use of CRM’s, ERP’s that
connect different business processes.
4. Ecommerce usually requires the use of just a
Website.
5. Evolution of e-business
1997: Introduction of an brand new phrase- e- business. IBM was one of the first companies
to use the term when, in October 1997, it launched a thematic campaign built around e-
business.
1999: The emphasis of e-business shifted from B2C to B2B.
2001:The emphasis of e-business shifted from B2C to B2B, c-commerce,e-government, e-
learning, and m-commerce.
2004: Total online shopping and transactions in the United States between $3 to $7 trillion.
E-business will undoubtedly continue to shift and change.
7. Impact of E-Business on Business
Direct sales to customer.
Anytime access from anywhere.
Customization of products.
Quicker time to market.
Lower stock outs.
Price discrimination.
Automated and convenient process.
8. Advantages of E-Business
1) Worldwide Presence.
2) Cost-effective Marketing and Promotions.
3) Better Customer Service.
4) Developing a Competitive Strategy.
5) Curtailing of Transaction Cost.
6) Overhead Costs Are Reduced.
