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Surviving the Downturn and
      Securing the Future
Slovenian Convention
       Bureau
    June 1st 2009

    Rohit Talwar
       CEO
    Fast Future
     rohit@fastfuture.com
    Tel +44 (0)20 8830 0766
                              http://www.sycp.si
• If you have any feedback or questions about the material
  presented here or the background research, or would
  like to discuss a potential research project, consultancy
  assignment or speaking engagement for your
  organization please contact rohit@fastfuture.com

• If you would like to take part in our survey on the future
  of travel and meetings, please go to
  http://tinyurl.com/future-travel-and-events
• We will donate $1 to children’s charities for each
  respondent – the survey closing date is June 30th 2009

• If you would like details on our forthcoming seminar on
  Winning in a Downturn in London on June 22nd , 6pm –
  please email events@fastfuture.com
Lead or Follow?
• Permission to
  Believe

• Opportunity

• Passion

• Magnetic
                  http://www.designedlearning.com/images/AsGoesTheFollower.JPG

• Relationships
What do they Have in Common?
Economic Outlook
Key indicators       2008              2009               2010               2011              2012    2013

Real GDP             3.5               -4.0               0.5                3.3               3.9     4.3
growth (%)

Consumer price       5.7               1.2                1.8                2.6               2.2     2.5
inflation (av; %)

Budget Balance       -0.3              -4.6               -2.9               -2.8              -1.6    -1.1
(% of GDP)

Current-account      -6.4              -2.8               -3.3               -2.2              -2.3    -1.3
balance (% of
GDP)




              http://www.economist.com/countries/Slovenia/profile.cfm?folder=Profile-Economic%20Data
WEF Competitiveness Rankings

Country                             Global Competitiveness                     GCI 2008-2009 score
                                    Index Ranking 2008-09

United States                       1                                          5.74
Switzerland                         2                                          5.61
Denmark                             3                                          5.58
Sweden                              4                                          5.53
Singapore                           5                                          5.53
Slovenia                            45                                         4.50




                http://www.weforum.org/en/initiatives/gcp/Global%20Competitiveness%20Report/index.htm
Doing Business – Europe’s Top 10
       Country                 Ranking on the                 Starting a                Protecting                   Enforcing
                               ease of doing                  business                  investors                    contracts
                               business                       (rank)                    (rank)                       (rank)


       Denmark                 5                              16                        24                           29
       U.K                     6                              8                         9                            24
       Ireland                 7                              5                         5                            39
       Norway                  10                             33                        18                           7
       Finland                 14                             18                        53                           5
       Sweden                  17                             30                        53                           55
       Belgium                 19                             20                        15                           22
       Switzerland             21                             52                        164                          32
       Estonia                 22                             23                        53                           30
       Germany                 25                             102                       88                           9
       Slovenia                54                             41                        18                           79
       Greece*                 96                             133                       150                          85

* Worst in E.U       Selected Indicators only. For a full list visit http://www.doingbusiness.org/Documents/FullReport/2009/DB_2009_English.pdf
Innovation in the Sector
                        Terme Snovik




Grand Hotel Primus   Maya Adrenaline Park
How big is the Crisis?




 http://nychousingbubble.blogspot.com/2007/10/overstocked-and-overpriced-charge-it.html
Prepare for Alternative Scenarios

     8-10%                       Suspicious   Love is in
                                   Minds       the Air
GDP
Growth
                    Dancing in
India 6-7%
                     the Dark
and
China

              Road to
     3-4%     Nowhere

             Recession   0%          1-2%         2-3%
         GDP Growth Europe, the USA and Japan
Fast Future Study on the Future
    of Travel, Meetings and Events
• Electronic survey – running until June 30th 2009
• Interim results presented here
• 614 responses to date
• Questions on how the industry is responding to the downturn
  and on scenarios for the industry in 2015
• Targeted both the industry and their customers
• $1 donate to Children’s charities for each person who responds
• To complete the survey please visit
    http://tinyurl.com/future-travel-and-events
• For further details contact rohit@fastfuture.com
Revenue Impact Against 2008
            16%                                                                           Growth

                                                                  28%                     Flat
                              2009
                                                                                          Decline
                                                                       19%
                                                                                   43%
      56%
                                                                           2010

                                                                                       12%
                                        38%
                                                                                  9%
                                                                                         2015
                                                                            79%
Source: Fast Future Survey on the Future of Travel, Marketing and Events
Profit Impact Against 2008
            20%                                          25%                                 Growth

                                                                                             Flat
                              2009
                                                                                             Decline

                                                                    25%
                                                                                   38%
      55%
                                                                           2010

                                                                                       18%
                                        37%
                                                                                  9%
                                                                                         2015
                                                                            73%
Source: Fast Future Survey on the Future of Travel, Marketing and Events
Cost Cutting -
                       Emphasis on Innovation -

               Increasing Use of Partnerships -
      Changing Organisational Structure -
   Renegotiating Contracts with Suppliers -
                           Headcount Reduction -

                     Changing Business Model -
               Changing our Basic Strategy -
                       Increased Marketing -
             More New Product Development -

                  Focus on Premium Products -
                    Staff Motivation Activities -
                     Looking for Acquisitions -
                  Reduction of Product Range -

                               Price Increases -
                 Selling Parts of the Business -
                                    No Change -
                                         Other -



Source: Fast Future Survey on the Future of Travel, Marketing and Events
Customer Relationships -


                           Cost Control -


                              Innovation -


Marketing and Brand Promotion -


  Clear Internal Communications -


             Supplier Relationships -



                                      Other -



Source: Fast Future Survey on the Future of Travel, Marketing and Events
Please describe the strategies and tactics your are
          adopting to survive and thrive in the downturn?
                        Meetings Industry




Source: Fast Future Survey on the Future of Travel, Marketing and Events
What Future are we Creating?

• Key Clients

• Conversations
  that Energise

• Key Choices


                   http://images.forbes.com/media/2008/02/22/downturn.jpg
Refilling the Tank




   http://www.insidesocal.com/tomhoffarth/exhausted.jpg
Free Marketing -
Leveraging the Networks
Natural Resource Challenges




“Companies that are not adequately managing the
consequences of climate change on their business will
not be welcomed as our customers in the future”
                                                                                               Rick Murray
Images
http://www.masdarctf.com/images/aboutus_image.jpg
                                                                         Chief Claims Strategist
http://news.bbc.co.uk/2/hi/business/7180396.stm
http://www.operationnoah.org/images/uploads/Burning_planet_411x220.jpg
http://www.ci.tarpon-springs.fl.us/water%201.jpg                                                        Swiss Re
                                                                         Image sources www.mondolithic.com, www.metoffice.com
Regional Marketing




    http://images.autoline.info/maps/en/europe.gif
Rethinking Exhibitions,
Conventions and Training




      http://z.about.com/d/eventplanning/1/0/P/2/-/-/exhibition.jpg
Mobilising the Audience
Finding the Tipping Point




     http://bloginitiative.typepad.com/photos/uncategorized/crowd.jpg
Innovating the
                                                               Experience




http://z.about.com/d/gocalifornia/1/0/T/l/KA_SlaveCage.jpg
http://floatingterritories.org/ef10st/img/openspace.jpg
Creating Evangelists –
 Are you Magnetic?




    http://www.ripleys.com/assets/img/upload/bions/magnet_man.jpg
Working the Professionals
Turning Speakers into your ‘Brand Ambassadors’




           http://farm4.static.flickr.com/3507/3236880311_c9bdb41a01.jpg
Venue 2.0




  www.adnec.ae
Food for Thought




http://www.lyonresto.com/photo_restaurant/0_photo_automatique/L_atelier_des_Chefs/1_l_atelier_des_chefs.jpg
                       http://www.matteothun.com/.data/objects/198/img/VAP_01_2.jpg
The Innovation Edge




www.redbaron.com/museum/images/gallery/02.jpg
                                                Immersadome – VirTra Systems
Airlines in Crisis




Sources: www.maxjet.com /http://www.classicdriver.com/upload/images/_de/3443/img06pop.jpg / www.flysilverjet.com
Demographic Destinies
 2 billion more people in 40 years –
Demographics is Driving Economics
           445   731 665                     5266
    339

                        1998            4034
           769      965
     572




                 2008          2050   Source : United Nations
Life Redefined




http://www.ted.com/index.php/talks/aubrey_de_grey_says_we_can_avoid_aging.html
Economic Power Shifts
                      The Top 20 in 2025?
GDP US$




               Source: IMF WEO 2009, PwC ‘the World in 2050 March 2008 edition
Innovating Travel – The Middle East




US$ 4.1 Trillion investment by 2025
    Over 1170 new hotels offering 820,000+ rooms by 2025
                      Capacity for 320 million extra passengers by 2012
                                                       130 new aircraft by 2030
                                                            170 million Tourists by 2020
Unbundling the $4.1 Trillion

• Hotels                  US$ 389Bn
• Leisure Developments    US$ 1673Bn
• Airlines                US$ 212Bn
• Airports                US$    59Bn
• Cruise Lines            US$    10Bn

• Tourism Promotion /
  Underlying Infrastructure US$ 1757Bn
Future of Travel
              What will happen to your personal flying behaviour by 2015?


• 65% expect costs to rise on
  domestic and international flights



                                                       Up          Down

•     Personal flights (Dom)                           29% 28%

•     Personal flights (Int)                          39% 24%

•     Travel Budgets                                  44% 32%



                                                                           http://www.theage.com.au/ffximage/2007/10/15/SingaporeA380_w
                                                                           ideweb__470x312,0.jpg
                                                                           http://airlinewallpapers.com/gallery/albums/GermanWings/Germa
Source: Fast Future Survey on the Future of Travel, Marketing and Events   nwingsA319.png
I will book the bulk of my travel online by 2015




                   64%




                                                       31%


                                                                           3%            2%

                   Very likely                           Likely            Unlikely   Very unlikely
Source: Fast Future Survey on the Future of Travel, Marketing and Events
Hotel Stays in 2015
     What do you expect to happen to your personal hotel stays by 2015?




                                               Up                  Down

•     No. of nights (Dom) 31%                                      27%

•     No. of nights (Int)                      42%                 23%

•     Hotel Budgets                            40%                 32%




Source: Fast Future Survey on the Future of Travel, Marketing and Events
Self-Organising Events




                                                                           Event organisers will show online videos of
                                                                           potential speakers and delegates will vote
                                                                           on who they most want to see (78%)

Source: Fast Future Survey on the Future of Travel, Marketing and Events
Unconferences and Large
                   Group Interventions
•    Open Space
•    Simu-Real
•    Real Time Strategic Change
•    Valentines
•    Future Search
•    Foo Camp
•    Bar Camp




Most conferences and events will
incorporate large group processes such as
Open Space to facilitate joint problem
solving and sharing of ideas (82%)



                                                                           http://www.ietm.org/upload/pictures/2_20070417203356.jpg
Source: Fast Future Survey on the Future of Travel, Marketing and Events           http://floatingterritories.org/ef10st/img/openspace.jpg
Event Content




• Professional speakers will be a rarity as events will focus              34%
  more on interaction between delegates

• Speakers will be paid based on the evaluations they                      48%
  receive

Source: Fast Future Survey on the Future of Travel, Marketing and Events
Event Design
• Less large open stands and
  more ‘appointment only’ booths
  or suites (58%)

• Live product launches will be
  rare and most will happen over
  the internet (53%)

• Budgets for meeting and event
  design will decrease relative to
  2008 (59%)

                                                                           http://www.civilization.ca/cmc/exhibitions/aborig/iqqaipaa/images/exhibition1.jpg
• The use of external meeting
  planners will decrease relative
  to 2008 (52%)

Source: Fast Future Survey on the Future of Travel, Marketing and Events
Geolocation




http://people.kmi.open.ac.uk/marc/wordpress/wp-content/uploads/2006/10/radiusim.jpg
Multi-
    Sensory
    Experiences




http://delivery.acm.org/10.1145/1190000/1186267/p35-haque.pdf?key1=1186267&key2=4018883711&coll=&dl=ACM&CFID=15151515&CFTOKEN=6184618
Augmented Reality




     Video visors will record everything you see and hear at
     an event in full 3D so you can replay it and relay it to
     your colleagues (60%)
                                                                                          http://www.theapplecollection.com/design/pcproto/images/segavr.jpg
Source: Fast Future Survey on the Future of Travel, Marketing and Events http://www.virtualworldlets.net/Resources/Hosted/Resource.php?Name=ARWillWork
Event Technology




      Use of display technologies such as 3D television and 3D
      holograms will be common in live presentations (86%)
                                                                                               http://www.hdtvinfo.eu/pics/Philips_3D_TV.jpg
Source: Fast Future Study on the Future of Travel, Meetings and Events   http://farm1.static.flickr.com/50/108326490_479ba8be45.jpg?v=0
Technology – Smart Phones
   Telephony                                                     Connectivity
   •   Voice                                                     •   Cellular
   •   Messaging                                                 •   Up to 14 bands
   •   SIM card                                                  •   WLAN/BT
   •   Phonebook                                                 •   GPS
   •   Ring Tones                                                •   NFC
   •   Security                                                  •   FM



   Data/                                                         Multimedia
   Enterprise                                                    • Camera 8-16M
   •   100Mbps                                                   • Camcorder
   •   Email                                                     • 24M Color Display
   •   IMS                                                       • Memory (160GB)
   •   Browsing                                                  • Multiformat A/V
                                                                 • HD Video/TV out
   •   VPN
                                                                 • Games
   •   PIM
   •   Ecommerce
                          Software                                 (50-100M Tps)
                          •   Protocols                          • DRM
   •   Payments
                          •   Middleware
                          •   Applications
                          •   User Interface
                          •   Minimize fragmentation


Participants will be able to monitor an entire event via their mobile phone and
determine which sessions to attend based on live video feeds (82%)
Virtual Meetings

    Most conferences
    will combine a live
    event with online
    participation via
    virtual worlds
    such as Second
    Life (72%)




Source: Fast Future Study on the Future of Travel, Meetings and Events   http://meetingtechonline.com/articles_Hosting_Virtual_Conferences.aspx
Telepresence




Telepresence video conferencing will be used to replace at least 50% of
international in-company meetings (50%)
Source: Fast Future Study on the Future of Travel, Meetings and Events   http://i.treehugger.com/images/2007/5/24/videoconferencing.gif
Event Alternatives
• Most companies will insist on staff participating remotely             71%
  using 3D meeting technology (such as video visors and
  augmented reality) instead of travelling to events unless
  essential

• Meeting rooms will generally include large 3D displays so              81%
  that people can attend remotely

• Many virtual environment websites (like today's Second
  Life) will exist to provide businesses with suitably equipped          58%
  on-line meeting areas, staffed by AI assistants.




Source: Fast Future Study on the Future of Travel, Meetings and Events
Event Economics
                                                                Up       Down
• Price of attending a                                          57%      28%
  conference or meeting

• Cost of running a                                             70%      19%
  conference or meeting

• Number of conferences 28%                                              35%
  and meetings you’ll
  attend

• Your budget for                                               36%      36%
  conference / meeting
  attendance
Source: Fast Future Study on the Future of Travel, Meetings and Events    http://www.climatechangefraud.com/content/blogcategory/15/224/7/14/
Delegate Business Models
• Most events will have free                                             32%
  attendance – paid for by sponsors

• Key attendees will wear sponsor                                        51%
  logos in return for free participation
  at events

• Events will adopt a ‘pay what you                                      22%
  think it’s worth’ model for attendees
Source: Fast Future Study on the Future of Travel, Meetings and Events
Exhibitor Charging Models
• Events will offer exhibitors free stands
                                                                         42%
  in return for a proportion of the
  revenues generated from an event

• Event organisers will offer free exhibitor                             51%
  space in return for a fee per pre-booked
  meeting

• Event organisers will offer free exhibitor                             55%
  space in return for a fee per visitor
Source: Fast Future Study on the Future of Travel, Meetings and Events
New Revenue Models
•    Live event attendees will have                                      56%
     their participation fees
     reduced according to the
     number of attendees they can
     generate for a parallel virtual
     event


•    Presentations at events will                                        88%
     be streamed live to the web
     so remote participants can
     pay to watch individual
     sessions


•    All conference sessions will
                                                                         86%
     available to watch on a pay
     per view basis after the event

                                                                                                              http://www.aacr.org/
Source: Fast Future Study on the Future of Travel, Meetings and Events         http://www.changethethought.com/wp-content/ted.jpg
Environment




http://media.washingtonpost.com/wp-dyn/content/photo/2008/06/16/PH2008061601786.jpg
Source: Fast Future Study on the Future of Travel, Meetings and Events
Environmental Control
• Hotels and venues that do not have a zero                              23%
  environmental footprint (waste, energy use,
  emissions) will be out of business
• Offsetting of emissions will be mandatory for all                      77%
  airlines
• Passengers will face personal carbon limits that
                                                                         25%
  dramatically restrict the number of flights they can
  take
• Business people will need to apply for permits to fly,
                                                                         18%
  proving the business benefit outweighs
  environmental impact

Source: Fast Future Study on the Future of Travel, Meetings and Events
What does the timeline of
developments look like for your
        key markets?
Meeting 2015 - Conclusions
• Demand will hold up
• Live still alive
• Technology central to
  future delivery
• New business models
  will evolve
• Sustainability still on the
  agenda
                                                                http://www.mrcheckout.net/tradeshow454.jpg
                      http://davebost.com/images/FlyingaroundaVisualStudioLaunchevent_1331A/SLLaunch.jpg
Designing Your Future
• 50 key trends
• 100 emerging trends
• 10 major patterns of change
• Key challenges and choices for
  leaders
• Strategic decision making
  framework
• Scenarios for 2012
• Key futures tools and techniques
• Published August 2008
• Price $69.95 / £49.95 / €54.95
• Email invoice request to
  rohit@fastfuture.com
Rohit Talwar - Profile
•   Global futurist and founder of Fast Future Research.

•   Award winning speaker on future insights and strategic
    innovation – addressing leadership audiences in 40
    countries on 5 continents

•   Author of Designing Your Future – Published 08/2008

•   Profiled by UK’s Independent Newspaper as one of the Top
    10 Global Future Thinkers

•   Led futures research, scenario planning and strategic
    consultancy projects for clients in telecommunications,
    technology, pharmaceuticals, banking, travel and tourism,
    environment, food and government sectors

•   Clients include 3M, BBC, BT, BAe, Bayer, Chloride, DTC De
    Beers, DHL, EADS, Electrolux, E&Y, GE, Hoover, Hyundai,
    IBM, ING, Intel, KPMG, M&S, Nakheel, Nokia, Nomura,
    Novartis, OECD, Orange, Panasonic, Pfizer, PwC,
    Samsung, Shell, Siemens, Symbian, Yell , numerous
    international associations and governments in the US, UK,
    Finland, Dubai, Nigeria, S. Arabia and Singapore.
Our Services
                                    Bespoke research; Identification &
                                    Analysis of Future Trends, Drivers &
                                    Shocks
  Public Speaking, In-
  Company Briefings,                                 Accelerated Scenario
  Seminars and                                       Planning, Timelining &
  Workshops                                          Future Mapping

Personal Futuring for
Leaders and Leadership                               Expert Consultations &
Teams                                                Futures Think Tanks

                                                   Identification of
    Design & Facilitation of                       Opportunities for
    Innovation, Incubation                         Innovation and Strategic
    & Venturing
    Programmes                 Strategy Creation & Investment
                               Development of
                               Implementation
                               Roadmaps
Example Projects
•   Public and private client research e.g. the future of :
     – The Future of Luxury Real Estate in the Middle East
     – Designing Your Future (Published August 2008) – book written for the American Society
       of Association Executives & The Center for Association Leadership
     – Travel and tourism e.g. The Future of Travel and Tourism in the Middle East – a Vision
       to 2020 (Underway)
     – Future of Travel and Tourism Investment in Saudi Arabia (Underway)
     – Scenarios for the global economy for 2030 and the implications for migration (underway)
     – Global Economies – e.g. The Future of China – the Path to 2020
     – Winning in India and China
     – Aviation and Airports e.g. Aviation 2030
     – Meetings, conferences , exhibitions and events – e.g. One Step Beyond – Future trends
       and challenges for the events industry
•   Strategic advice to industry players
•   Confidential advisory and coaching services to CEOs and top teams
•   Public speaking at public conferences and in-company events
•   Future thinking workshops and retreats
Our Clients

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Rohit Talwar -Surviving the Downturn and Securing the Future - Slovenian Convention Bureau 01 June 2009

  • 1. Surviving the Downturn and Securing the Future Slovenian Convention Bureau June 1st 2009 Rohit Talwar CEO Fast Future rohit@fastfuture.com Tel +44 (0)20 8830 0766 http://www.sycp.si
  • 2. • If you have any feedback or questions about the material presented here or the background research, or would like to discuss a potential research project, consultancy assignment or speaking engagement for your organization please contact rohit@fastfuture.com • If you would like to take part in our survey on the future of travel and meetings, please go to http://tinyurl.com/future-travel-and-events • We will donate $1 to children’s charities for each respondent – the survey closing date is June 30th 2009 • If you would like details on our forthcoming seminar on Winning in a Downturn in London on June 22nd , 6pm – please email events@fastfuture.com
  • 3. Lead or Follow? • Permission to Believe • Opportunity • Passion • Magnetic http://www.designedlearning.com/images/AsGoesTheFollower.JPG • Relationships
  • 4. What do they Have in Common?
  • 5. Economic Outlook Key indicators 2008 2009 2010 2011 2012 2013 Real GDP 3.5 -4.0 0.5 3.3 3.9 4.3 growth (%) Consumer price 5.7 1.2 1.8 2.6 2.2 2.5 inflation (av; %) Budget Balance -0.3 -4.6 -2.9 -2.8 -1.6 -1.1 (% of GDP) Current-account -6.4 -2.8 -3.3 -2.2 -2.3 -1.3 balance (% of GDP) http://www.economist.com/countries/Slovenia/profile.cfm?folder=Profile-Economic%20Data
  • 6. WEF Competitiveness Rankings Country Global Competitiveness GCI 2008-2009 score Index Ranking 2008-09 United States 1 5.74 Switzerland 2 5.61 Denmark 3 5.58 Sweden 4 5.53 Singapore 5 5.53 Slovenia 45 4.50 http://www.weforum.org/en/initiatives/gcp/Global%20Competitiveness%20Report/index.htm
  • 7. Doing Business – Europe’s Top 10 Country Ranking on the Starting a Protecting Enforcing ease of doing business investors contracts business (rank) (rank) (rank) Denmark 5 16 24 29 U.K 6 8 9 24 Ireland 7 5 5 39 Norway 10 33 18 7 Finland 14 18 53 5 Sweden 17 30 53 55 Belgium 19 20 15 22 Switzerland 21 52 164 32 Estonia 22 23 53 30 Germany 25 102 88 9 Slovenia 54 41 18 79 Greece* 96 133 150 85 * Worst in E.U Selected Indicators only. For a full list visit http://www.doingbusiness.org/Documents/FullReport/2009/DB_2009_English.pdf
  • 8. Innovation in the Sector Terme Snovik Grand Hotel Primus Maya Adrenaline Park
  • 9. How big is the Crisis? http://nychousingbubble.blogspot.com/2007/10/overstocked-and-overpriced-charge-it.html
  • 10. Prepare for Alternative Scenarios 8-10% Suspicious Love is in Minds the Air GDP Growth Dancing in India 6-7% the Dark and China Road to 3-4% Nowhere Recession 0% 1-2% 2-3% GDP Growth Europe, the USA and Japan
  • 11. Fast Future Study on the Future of Travel, Meetings and Events • Electronic survey – running until June 30th 2009 • Interim results presented here • 614 responses to date • Questions on how the industry is responding to the downturn and on scenarios for the industry in 2015 • Targeted both the industry and their customers • $1 donate to Children’s charities for each person who responds • To complete the survey please visit http://tinyurl.com/future-travel-and-events • For further details contact rohit@fastfuture.com
  • 12. Revenue Impact Against 2008 16% Growth 28% Flat 2009 Decline 19% 43% 56% 2010 12% 38% 9% 2015 79% Source: Fast Future Survey on the Future of Travel, Marketing and Events
  • 13. Profit Impact Against 2008 20% 25% Growth Flat 2009 Decline 25% 38% 55% 2010 18% 37% 9% 2015 73% Source: Fast Future Survey on the Future of Travel, Marketing and Events
  • 14. Cost Cutting - Emphasis on Innovation - Increasing Use of Partnerships - Changing Organisational Structure - Renegotiating Contracts with Suppliers - Headcount Reduction - Changing Business Model - Changing our Basic Strategy - Increased Marketing - More New Product Development - Focus on Premium Products - Staff Motivation Activities - Looking for Acquisitions - Reduction of Product Range - Price Increases - Selling Parts of the Business - No Change - Other - Source: Fast Future Survey on the Future of Travel, Marketing and Events
  • 15. Customer Relationships - Cost Control - Innovation - Marketing and Brand Promotion - Clear Internal Communications - Supplier Relationships - Other - Source: Fast Future Survey on the Future of Travel, Marketing and Events
  • 16. Please describe the strategies and tactics your are adopting to survive and thrive in the downturn? Meetings Industry Source: Fast Future Survey on the Future of Travel, Marketing and Events
  • 17. What Future are we Creating? • Key Clients • Conversations that Energise • Key Choices http://images.forbes.com/media/2008/02/22/downturn.jpg
  • 18. Refilling the Tank http://www.insidesocal.com/tomhoffarth/exhausted.jpg
  • 20. Natural Resource Challenges “Companies that are not adequately managing the consequences of climate change on their business will not be welcomed as our customers in the future” Rick Murray Images http://www.masdarctf.com/images/aboutus_image.jpg Chief Claims Strategist http://news.bbc.co.uk/2/hi/business/7180396.stm http://www.operationnoah.org/images/uploads/Burning_planet_411x220.jpg http://www.ci.tarpon-springs.fl.us/water%201.jpg Swiss Re Image sources www.mondolithic.com, www.metoffice.com
  • 21. Regional Marketing http://images.autoline.info/maps/en/europe.gif
  • 22. Rethinking Exhibitions, Conventions and Training http://z.about.com/d/eventplanning/1/0/P/2/-/-/exhibition.jpg
  • 23. Mobilising the Audience Finding the Tipping Point http://bloginitiative.typepad.com/photos/uncategorized/crowd.jpg
  • 24. Innovating the Experience http://z.about.com/d/gocalifornia/1/0/T/l/KA_SlaveCage.jpg http://floatingterritories.org/ef10st/img/openspace.jpg
  • 25. Creating Evangelists – Are you Magnetic? http://www.ripleys.com/assets/img/upload/bions/magnet_man.jpg
  • 26. Working the Professionals Turning Speakers into your ‘Brand Ambassadors’ http://farm4.static.flickr.com/3507/3236880311_c9bdb41a01.jpg
  • 27. Venue 2.0 www.adnec.ae
  • 30. Airlines in Crisis Sources: www.maxjet.com /http://www.classicdriver.com/upload/images/_de/3443/img06pop.jpg / www.flysilverjet.com
  • 31. Demographic Destinies 2 billion more people in 40 years – Demographics is Driving Economics 445 731 665 5266 339 1998 4034 769 965 572 2008 2050 Source : United Nations
  • 33. Economic Power Shifts The Top 20 in 2025? GDP US$ Source: IMF WEO 2009, PwC ‘the World in 2050 March 2008 edition
  • 34. Innovating Travel – The Middle East US$ 4.1 Trillion investment by 2025 Over 1170 new hotels offering 820,000+ rooms by 2025 Capacity for 320 million extra passengers by 2012 130 new aircraft by 2030 170 million Tourists by 2020
  • 35. Unbundling the $4.1 Trillion • Hotels US$ 389Bn • Leisure Developments US$ 1673Bn • Airlines US$ 212Bn • Airports US$ 59Bn • Cruise Lines US$ 10Bn • Tourism Promotion / Underlying Infrastructure US$ 1757Bn
  • 36. Future of Travel What will happen to your personal flying behaviour by 2015? • 65% expect costs to rise on domestic and international flights Up Down • Personal flights (Dom) 29% 28% • Personal flights (Int) 39% 24% • Travel Budgets 44% 32% http://www.theage.com.au/ffximage/2007/10/15/SingaporeA380_w ideweb__470x312,0.jpg http://airlinewallpapers.com/gallery/albums/GermanWings/Germa Source: Fast Future Survey on the Future of Travel, Marketing and Events nwingsA319.png
  • 37. I will book the bulk of my travel online by 2015 64% 31% 3% 2% Very likely Likely Unlikely Very unlikely Source: Fast Future Survey on the Future of Travel, Marketing and Events
  • 38. Hotel Stays in 2015 What do you expect to happen to your personal hotel stays by 2015? Up Down • No. of nights (Dom) 31% 27% • No. of nights (Int) 42% 23% • Hotel Budgets 40% 32% Source: Fast Future Survey on the Future of Travel, Marketing and Events
  • 39. Self-Organising Events Event organisers will show online videos of potential speakers and delegates will vote on who they most want to see (78%) Source: Fast Future Survey on the Future of Travel, Marketing and Events
  • 40. Unconferences and Large Group Interventions • Open Space • Simu-Real • Real Time Strategic Change • Valentines • Future Search • Foo Camp • Bar Camp Most conferences and events will incorporate large group processes such as Open Space to facilitate joint problem solving and sharing of ideas (82%) http://www.ietm.org/upload/pictures/2_20070417203356.jpg Source: Fast Future Survey on the Future of Travel, Marketing and Events http://floatingterritories.org/ef10st/img/openspace.jpg
  • 41. Event Content • Professional speakers will be a rarity as events will focus 34% more on interaction between delegates • Speakers will be paid based on the evaluations they 48% receive Source: Fast Future Survey on the Future of Travel, Marketing and Events
  • 42. Event Design • Less large open stands and more ‘appointment only’ booths or suites (58%) • Live product launches will be rare and most will happen over the internet (53%) • Budgets for meeting and event design will decrease relative to 2008 (59%) http://www.civilization.ca/cmc/exhibitions/aborig/iqqaipaa/images/exhibition1.jpg • The use of external meeting planners will decrease relative to 2008 (52%) Source: Fast Future Survey on the Future of Travel, Marketing and Events
  • 44. Multi- Sensory Experiences http://delivery.acm.org/10.1145/1190000/1186267/p35-haque.pdf?key1=1186267&key2=4018883711&coll=&dl=ACM&CFID=15151515&CFTOKEN=6184618
  • 45. Augmented Reality Video visors will record everything you see and hear at an event in full 3D so you can replay it and relay it to your colleagues (60%) http://www.theapplecollection.com/design/pcproto/images/segavr.jpg Source: Fast Future Survey on the Future of Travel, Marketing and Events http://www.virtualworldlets.net/Resources/Hosted/Resource.php?Name=ARWillWork
  • 46. Event Technology Use of display technologies such as 3D television and 3D holograms will be common in live presentations (86%) http://www.hdtvinfo.eu/pics/Philips_3D_TV.jpg Source: Fast Future Study on the Future of Travel, Meetings and Events http://farm1.static.flickr.com/50/108326490_479ba8be45.jpg?v=0
  • 47. Technology – Smart Phones Telephony Connectivity • Voice • Cellular • Messaging • Up to 14 bands • SIM card • WLAN/BT • Phonebook • GPS • Ring Tones • NFC • Security • FM Data/ Multimedia Enterprise • Camera 8-16M • 100Mbps • Camcorder • Email • 24M Color Display • IMS • Memory (160GB) • Browsing • Multiformat A/V • HD Video/TV out • VPN • Games • PIM • Ecommerce Software (50-100M Tps) • Protocols • DRM • Payments • Middleware • Applications • User Interface • Minimize fragmentation Participants will be able to monitor an entire event via their mobile phone and determine which sessions to attend based on live video feeds (82%)
  • 48. Virtual Meetings Most conferences will combine a live event with online participation via virtual worlds such as Second Life (72%) Source: Fast Future Study on the Future of Travel, Meetings and Events http://meetingtechonline.com/articles_Hosting_Virtual_Conferences.aspx
  • 49. Telepresence Telepresence video conferencing will be used to replace at least 50% of international in-company meetings (50%) Source: Fast Future Study on the Future of Travel, Meetings and Events http://i.treehugger.com/images/2007/5/24/videoconferencing.gif
  • 50. Event Alternatives • Most companies will insist on staff participating remotely 71% using 3D meeting technology (such as video visors and augmented reality) instead of travelling to events unless essential • Meeting rooms will generally include large 3D displays so 81% that people can attend remotely • Many virtual environment websites (like today's Second Life) will exist to provide businesses with suitably equipped 58% on-line meeting areas, staffed by AI assistants. Source: Fast Future Study on the Future of Travel, Meetings and Events
  • 51. Event Economics Up Down • Price of attending a 57% 28% conference or meeting • Cost of running a 70% 19% conference or meeting • Number of conferences 28% 35% and meetings you’ll attend • Your budget for 36% 36% conference / meeting attendance Source: Fast Future Study on the Future of Travel, Meetings and Events http://www.climatechangefraud.com/content/blogcategory/15/224/7/14/
  • 52. Delegate Business Models • Most events will have free 32% attendance – paid for by sponsors • Key attendees will wear sponsor 51% logos in return for free participation at events • Events will adopt a ‘pay what you 22% think it’s worth’ model for attendees Source: Fast Future Study on the Future of Travel, Meetings and Events
  • 53. Exhibitor Charging Models • Events will offer exhibitors free stands 42% in return for a proportion of the revenues generated from an event • Event organisers will offer free exhibitor 51% space in return for a fee per pre-booked meeting • Event organisers will offer free exhibitor 55% space in return for a fee per visitor Source: Fast Future Study on the Future of Travel, Meetings and Events
  • 54. New Revenue Models • Live event attendees will have 56% their participation fees reduced according to the number of attendees they can generate for a parallel virtual event • Presentations at events will 88% be streamed live to the web so remote participants can pay to watch individual sessions • All conference sessions will 86% available to watch on a pay per view basis after the event http://www.aacr.org/ Source: Fast Future Study on the Future of Travel, Meetings and Events http://www.changethethought.com/wp-content/ted.jpg
  • 56. Source: Fast Future Study on the Future of Travel, Meetings and Events
  • 57. Environmental Control • Hotels and venues that do not have a zero 23% environmental footprint (waste, energy use, emissions) will be out of business • Offsetting of emissions will be mandatory for all 77% airlines • Passengers will face personal carbon limits that 25% dramatically restrict the number of flights they can take • Business people will need to apply for permits to fly, 18% proving the business benefit outweighs environmental impact Source: Fast Future Study on the Future of Travel, Meetings and Events
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  • 59. What does the timeline of developments look like for your key markets?
  • 60. Meeting 2015 - Conclusions • Demand will hold up • Live still alive • Technology central to future delivery • New business models will evolve • Sustainability still on the agenda http://www.mrcheckout.net/tradeshow454.jpg http://davebost.com/images/FlyingaroundaVisualStudioLaunchevent_1331A/SLLaunch.jpg
  • 61. Designing Your Future • 50 key trends • 100 emerging trends • 10 major patterns of change • Key challenges and choices for leaders • Strategic decision making framework • Scenarios for 2012 • Key futures tools and techniques • Published August 2008 • Price $69.95 / £49.95 / €54.95 • Email invoice request to rohit@fastfuture.com
  • 62. Rohit Talwar - Profile • Global futurist and founder of Fast Future Research. • Award winning speaker on future insights and strategic innovation – addressing leadership audiences in 40 countries on 5 continents • Author of Designing Your Future – Published 08/2008 • Profiled by UK’s Independent Newspaper as one of the Top 10 Global Future Thinkers • Led futures research, scenario planning and strategic consultancy projects for clients in telecommunications, technology, pharmaceuticals, banking, travel and tourism, environment, food and government sectors • Clients include 3M, BBC, BT, BAe, Bayer, Chloride, DTC De Beers, DHL, EADS, Electrolux, E&Y, GE, Hoover, Hyundai, IBM, ING, Intel, KPMG, M&S, Nakheel, Nokia, Nomura, Novartis, OECD, Orange, Panasonic, Pfizer, PwC, Samsung, Shell, Siemens, Symbian, Yell , numerous international associations and governments in the US, UK, Finland, Dubai, Nigeria, S. Arabia and Singapore.
  • 63. Our Services Bespoke research; Identification & Analysis of Future Trends, Drivers & Shocks Public Speaking, In- Company Briefings, Accelerated Scenario Seminars and Planning, Timelining & Workshops Future Mapping Personal Futuring for Leaders and Leadership Expert Consultations & Teams Futures Think Tanks Identification of Design & Facilitation of Opportunities for Innovation, Incubation Innovation and Strategic & Venturing Programmes Strategy Creation & Investment Development of Implementation Roadmaps
  • 64. Example Projects • Public and private client research e.g. the future of : – The Future of Luxury Real Estate in the Middle East – Designing Your Future (Published August 2008) – book written for the American Society of Association Executives & The Center for Association Leadership – Travel and tourism e.g. The Future of Travel and Tourism in the Middle East – a Vision to 2020 (Underway) – Future of Travel and Tourism Investment in Saudi Arabia (Underway) – Scenarios for the global economy for 2030 and the implications for migration (underway) – Global Economies – e.g. The Future of China – the Path to 2020 – Winning in India and China – Aviation and Airports e.g. Aviation 2030 – Meetings, conferences , exhibitions and events – e.g. One Step Beyond – Future trends and challenges for the events industry • Strategic advice to industry players • Confidential advisory and coaching services to CEOs and top teams • Public speaking at public conferences and in-company events • Future thinking workshops and retreats