8. Model Evolution
• No $ for sales team? Must sell itself
• Sell itself? Must be low price
• Low $? Must sell 000s of copies
• 000s of copies? Must sell globally
• Customer must buy, we can’t sell
8
12. The Mission
“Our mission is to build a different kind of software company.
A company that listens to client needs, values innovation in development
and solves customer problems with brilliant simplicity.
Our commitment to legendary service provides consistent, high quality
support for all our customers.”
12
24. 165
165
132
98
99
66
50
33
20
4 7
2
0
June 02 June 03 June 04 Jun 05 Jun 06 Jun 07 April 08
Staff
24
25. 12,000 11,378
8,000 7,468
4,340
4,000
2,219
1,039
319
18
0
Jun 02 June 03 June 04 Jun 05 Jun 06 Jun 07 April 08
Customers
25
26. Who Are They?
11,000+ customers in 100+ countries
across Fortune 1000, public enterprise and technology sectors
Technology & Finance & Banking Science & Telecom & Corporate &
Biotech Engineering Networking Government
Cisco Citigroup NASA Vodafone US Supreme
Oracle JP Morgan Boeing Nokia Court
Novell Deutsche Bank CERN AT&T GE
Siemens BNP Paribas Raytheon Bell Canada BP
Fujitsu CIBC Northrop Verizon Sony
Borland Merrill Lynch Grumman KPN 3M
HSBC European Space Newbury BMW
Pfizer
World Bank Agency Networks BMG
Imclone Stanford Linear Booz Allen
Roche Accelerator Hamilton
Accenture
Australia: Telstra, Macquarie Bank, The Reserve Bank, Cochlear, Caterpillar…
26
27. 40
32
24
USD
Mil 16
8
0
Jun 02 Jun 03 Jun 04 Jun 05 Jun 06 Jun 07 Jun 08
Sales
27