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Performance Management And
Appraisals
• Group Members:
Performance Appraisals
• Performance appraisal means evaluating an employee’s
current and/or past performance relative to his or her
performance standards
Performance Appraisal Process
• Setting work standards
• Assessing the employees actual
performance relative to those
standards
• Providing feedback to the employee
with the aim of helping him to
eliminate performance deficiencies
Importance of Performance Appraisal
• Setting the employers par, promotions and
retention
• Performance management process
• Correcting the deficiencies
• Appraisals facilitates the career planning.
• To identify employees training and
development needs.
Performance Management
• Continuous process of identifying, measuring, and
developing the performance of individuals and teams
and aligning their performance with the organizations
goals.
Reasons for Performance
Management
Strategic focus
Appraisal
Issues
TQM
Employee’s Goals
• Effective Goals should be SMART Goals
Techniques For Appraising
Performance
• Graphic Rating Scale method
– A graphic rating scale lists traits or performance
dimensions and a range of performance values for
each trait.
• Alternation Ranking Method
– Ranking employees from best to worst on a
particular trait, choosing highest, then lowest,
until all are ranked.
• Paired comparison method
– Ranking employees by making a chart of all possible
pairs of the employees for each trait and indicating
which is the better employee of the pair.
• Forced Distribution Method
– Similar to grading on a curve; predetermined
percentages of rates are placed in various
performance categories
• Management by Objectives
– MBO generally refers to a comprehensive and formal
organization-wide goal setting and appraisal program.
• Steps for MOB
– Setting Organizational Goals
– Setting departmental Goals
– Discuss departmental Goals
– Define expected Results
– Conduct performance reviews
– Provide feedbacks
Appraisal Problems
• Unclear Standards
– An appraisal that is too open to interpretation.
• Halo Effects
– In performance appraisal, the problem that occurs
when a supervisors rating of a subordinate on one
trait biases the rating of that person on other
traits.
• Central Tendency
– A tendency to rate all employees the same way,
such as rating them all average.
• Leniency/Strictness
– The problem that occurs when a supervisor has a
tendency to rate all subordinates either high or
low.
• Recency Effects
– The recency effect means letting what the
employee has done recently blind you to what his
or her performance has been over the year.
Guidelines for Effective Appraisals
• Knowledge about the performance Appraisals
Problems
• Use the right Appraisal Tool
• Keep a diary
• Get agreement on a plan
• Be a fair and effective supervisors
Performance management and appraisals

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Performance management and appraisals

  • 1.
  • 3. Performance Appraisals • Performance appraisal means evaluating an employee’s current and/or past performance relative to his or her performance standards
  • 4. Performance Appraisal Process • Setting work standards • Assessing the employees actual performance relative to those standards • Providing feedback to the employee with the aim of helping him to eliminate performance deficiencies
  • 5. Importance of Performance Appraisal • Setting the employers par, promotions and retention • Performance management process • Correcting the deficiencies • Appraisals facilitates the career planning. • To identify employees training and development needs.
  • 6. Performance Management • Continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning their performance with the organizations goals.
  • 7. Reasons for Performance Management Strategic focus Appraisal Issues TQM
  • 8.
  • 9. Employee’s Goals • Effective Goals should be SMART Goals
  • 10. Techniques For Appraising Performance • Graphic Rating Scale method – A graphic rating scale lists traits or performance dimensions and a range of performance values for each trait. • Alternation Ranking Method – Ranking employees from best to worst on a particular trait, choosing highest, then lowest, until all are ranked.
  • 11. • Paired comparison method – Ranking employees by making a chart of all possible pairs of the employees for each trait and indicating which is the better employee of the pair. • Forced Distribution Method – Similar to grading on a curve; predetermined percentages of rates are placed in various performance categories
  • 12. • Management by Objectives – MBO generally refers to a comprehensive and formal organization-wide goal setting and appraisal program. • Steps for MOB – Setting Organizational Goals – Setting departmental Goals – Discuss departmental Goals – Define expected Results – Conduct performance reviews – Provide feedbacks
  • 13. Appraisal Problems • Unclear Standards – An appraisal that is too open to interpretation. • Halo Effects – In performance appraisal, the problem that occurs when a supervisors rating of a subordinate on one trait biases the rating of that person on other traits.
  • 14. • Central Tendency – A tendency to rate all employees the same way, such as rating them all average. • Leniency/Strictness – The problem that occurs when a supervisor has a tendency to rate all subordinates either high or low. • Recency Effects – The recency effect means letting what the employee has done recently blind you to what his or her performance has been over the year.
  • 15. Guidelines for Effective Appraisals • Knowledge about the performance Appraisals Problems • Use the right Appraisal Tool • Keep a diary • Get agreement on a plan • Be a fair and effective supervisors