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C-level Strategist Power Panel
        Is Digital Media Conquering all
                                                June 19th Keynote
                  Twitter us at adtech_cpanel during the Keynote




@adtech_cpanel   © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09   June 19th
Panelist presentation
                               PANELIST                                                   Moderator




Helene Blanchette           Ian Chapman-Banks          Andrew Pickup                 Gregory Birgé
Go-to-Market Strategy       Senior Vice-President,     Chief Marketing Officer,      Managing Director
Manager, Direct Marketing   Global Sales & Marketing   Asia Pacific Region
and Trans-Promo




    @adtech_cpanel           © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09              June 19th
Introduction ….
                                           Extracts…don t shoot at the ambulance…..
                                           (even a French one)

                                           •  Marketers are too lazy and reluctant to try
                                              new media
                                           •  Agencies aren't doing their jobs
   •  A frustration with the               •  Not educated enough on the power of
    boss's lack of                            online
    understanding of online
                                           •  Don't want to learn new things
    advertising is what is likely
                                           •  Not aware of the available technology out
    holding back marketers in
                                              there
    APAC from spending up big
    on the medium,                         •  Status Quo is easy and won't challenge the
                                              bosses
                                           •  Used to traditional mediums
   •  36%, said it was because
    "The bosses don't believe
    it works

 @adtech_cpanel     © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09     June 19th
Is Digital Media Conquering all ?
                                                                     1) Reality Check

                                                                     2) Ecosystem
                                                                     • Brands
                                                                     • Agencies
Consumers




                                                                     • Consumers

                                                                     3) Ecosystem readiness
Tactics




  © Amazon.com


            @adtech_cpanel   © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09   June 19th
Digital is more than banners & websites
DIGITAL IS COLLABORATIVE MARKETING
                                                           •  Get away from PUSH

                                                           •  Engage Consumers

                                                           •  Do not try to control

                                                           •  Do not use the old way of
                                                              communicating to the new
                                                              way

                                                           •  What matters is the
                                                              Consumer




  @adtech_cpanel   © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09         June 19th
Reality Check                      1+1≠2
                                                          •  How to integrate Consumers
                                                             + strategy using
                                                             innovations ?

                                                          •  Consumer now try to avoid
                                                             us as much as possible….:=)




 @adtech_cpanel   © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09   June 19th
Consumer should be the main Focus
                                                                                   •  Consumers are surrounded
                                                                                      by digital innovations

                                                                                   •  Our job is to spot them, not




                            W E’L L TA K E Y OU T HERE.
                         Web 2.0, Social Networking, Semantic Web, Consumer
 @adtech_cpanel   © F5 Digital Integrated Planning, 360 June09. – Cpanel Keynote AdTech09
                        Journeys, Consulting – marketing . .                                           June 19th
                         F5 understands the challenges faced by companies,
                         marketers and agencies in this extremely dynamic
                         environment. As such, we are able to provide the
                         proper approach by integrating consumer knowledge
                         with technologies while respecting business objectives.
Knowledge curve, where is the gap ?
Brand
Marketing experience
Consumer knowledge

     Old
   Marketers




                                                                          Young
                                                                         Marketers

                                                                  Digital expertise

  @adtech_cpanel   © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09        June 19th
Avoid the Mushroom effect
 Test                       Saturation                    Techno break                    New saturation
  Simple                    Competitive                    New Eldorado                   Intrusive
  One Way                   Innovative                     Copy Paste                     Disruptive



    Before 1980                  1980-2000                        2000-2005                        Since 2006




Press         TVs               Cinema                             Online                        Video Games
Radio                      Product Placement                      Banners                          Web 2.0
Outdoor
          @adtech_cpanel      © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09        Mobile phone
                                                                                                  June9th
Data ? YES but the right one




•  How Much more do we need ?

•  What do we do with what we have in hands ?




   @adtech_cpanel    © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09   June 19th
Are we in a sleeping mode ?
                                                              •  Do we check why NOT ?




 @adtech_cpanel   © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09   June 19th
Digital : An opportunity in recession…




                                            •  Reduce your spending

                                            •  Focus on your strengths

                                            •  Grow your installed base

                                            •  Be innovative and patient




 @adtech_cpanel   © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09   June 19th
Starts from the right foot

Strategy             Concept               Tactics                 Creative            Measurement




                                              DIGITAL

 AGENCIES            BRANDS                                                     CONSUMERS

    @adtech_cpanel        © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09      June 19th
Same Old Rule, but apply differently




 @adtech_cpanel   © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09   June 19th
Are we measuring the right thing ?
                                                                  •  The ultimate measurement
       CPP                          CPC                           •  ROMI

                                                                  •  Sales impact

                                                                  •  Marketing measurements

                                                                  •  Danger Zone ?


4% click rate delivery          Page rank guarantee
 DOES NOT EXIST                   DOES NOT EXIST
                    Unless you spam




   @adtech_cpanel         © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09   June 19th
Backup – F5 credentials




@adtech_cpanel   © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09   June9th
F5 Digital Consulting :
Consumer engagement and Innovations

                                                             Dedicated consulting agency focusing on
                                                              innovation from a consumer point of view
                                                             We develop , support and create solutions to
                                                              answer companies problem
                                                             Extremely strong focus on problem solving,
                                                              strategy, result and measurement oriented
                                                              and quality
                Consumers
                                                             Consumer is he heart of our knowledge
  We are unique as we merge with your teams to
   represent the company interests
  We work with external technical solution
   providers / freelancers to ensure 100% control of
   the strategy, the implementation and the result




  @adtech_cpanel            © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09            June9th
Innovation interactions
       We constantly evaluate new solutions that can benefits your needs
       We link those solutions with existing marketing and consumer requirements
       For example :

                                DGCT - QUIVID                                                                1 to 1 marketing




  Facebook as platform       Measure audience           Intelligent semantic     Intelligent semantic     Customized
   engagement                  watching advertising        system to answer          system to measure         communication
                                                           consumer questions        brand performance         tailored to real
  Unique content             Remote media plan for
                                                                                     online                    consumer needs
   creation                    multi diffusion points
  Drive to engagement

                                                         WWW.F5DC.COM




           @adtech_cpanel              © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09                    June9th
Portfolio example , contact us for details

Consulting                                       Agency
    Online representative for Philips               Transpromo internal platform for
     APAC                                             Fujixerox
    Deployment of MRD for online                    Marketing Hub deployment for
     gifting service for Electronic                   FujiXerox
     Photoframe                                      Online and offline synchronized
    Consumer engagement workshops                    program for MP3 products
     and training                                     (facebook, twitter, corp com site,
    Maintenance of online platform for               microsite)
     Philps (21 countries)                           CRM and Loyalty APAC program
                                                      and setup for Philips Customer
                                                      Care


     @adtech_cpanel    © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09   June9th
Thank you!




@adtech_cpanel

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C Panel Keynote_June09

  • 1. C-level Strategist Power Panel Is Digital Media Conquering all June 19th Keynote Twitter us at adtech_cpanel during the Keynote @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 2. Panelist presentation PANELIST Moderator Helene Blanchette Ian Chapman-Banks Andrew Pickup Gregory Birgé Go-to-Market Strategy Senior Vice-President, Chief Marketing Officer, Managing Director Manager, Direct Marketing Global Sales & Marketing Asia Pacific Region and Trans-Promo @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 3. Introduction …. Extracts…don t shoot at the ambulance….. (even a French one) •  Marketers are too lazy and reluctant to try new media •  Agencies aren't doing their jobs •  A frustration with the •  Not educated enough on the power of boss's lack of online understanding of online •  Don't want to learn new things advertising is what is likely •  Not aware of the available technology out holding back marketers in there APAC from spending up big on the medium, •  Status Quo is easy and won't challenge the bosses •  Used to traditional mediums •  36%, said it was because "The bosses don't believe it works @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 4. Is Digital Media Conquering all ? 1) Reality Check 2) Ecosystem • Brands • Agencies Consumers • Consumers 3) Ecosystem readiness Tactics © Amazon.com @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 5. Digital is more than banners & websites DIGITAL IS COLLABORATIVE MARKETING •  Get away from PUSH •  Engage Consumers •  Do not try to control •  Do not use the old way of communicating to the new way •  What matters is the Consumer @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 6. Reality Check 1+1≠2 •  How to integrate Consumers + strategy using innovations ? •  Consumer now try to avoid us as much as possible….:=) @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 7. Consumer should be the main Focus •  Consumers are surrounded by digital innovations •  Our job is to spot them, not W E’L L TA K E Y OU T HERE. Web 2.0, Social Networking, Semantic Web, Consumer @adtech_cpanel © F5 Digital Integrated Planning, 360 June09. – Cpanel Keynote AdTech09 Journeys, Consulting – marketing . . June 19th F5 understands the challenges faced by companies, marketers and agencies in this extremely dynamic environment. As such, we are able to provide the proper approach by integrating consumer knowledge with technologies while respecting business objectives.
  • 8. Knowledge curve, where is the gap ? Brand Marketing experience Consumer knowledge Old Marketers Young Marketers Digital expertise @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 9. Avoid the Mushroom effect  Test   Saturation  Techno break   New saturation   Simple   Competitive   New Eldorado   Intrusive   One Way   Innovative   Copy Paste   Disruptive Before 1980 1980-2000 2000-2005 Since 2006 Press TVs Cinema Online Video Games Radio Product Placement Banners Web 2.0 Outdoor @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 Mobile phone June9th
  • 10. Data ? YES but the right one •  How Much more do we need ? •  What do we do with what we have in hands ? @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 11. Are we in a sleeping mode ? •  Do we check why NOT ? @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 12. Digital : An opportunity in recession… •  Reduce your spending •  Focus on your strengths •  Grow your installed base •  Be innovative and patient @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 13. Starts from the right foot Strategy Concept Tactics Creative Measurement DIGITAL AGENCIES BRANDS CONSUMERS @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 14. Same Old Rule, but apply differently @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 15. Are we measuring the right thing ? •  The ultimate measurement CPP CPC •  ROMI •  Sales impact •  Marketing measurements •  Danger Zone ? 4% click rate delivery Page rank guarantee DOES NOT EXIST DOES NOT EXIST Unless you spam @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June 19th
  • 16. Backup – F5 credentials @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June9th
  • 17. F5 Digital Consulting : Consumer engagement and Innovations   Dedicated consulting agency focusing on innovation from a consumer point of view   We develop , support and create solutions to answer companies problem   Extremely strong focus on problem solving, strategy, result and measurement oriented and quality Consumers   Consumer is he heart of our knowledge   We are unique as we merge with your teams to represent the company interests   We work with external technical solution providers / freelancers to ensure 100% control of the strategy, the implementation and the result @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June9th
  • 18. Innovation interactions   We constantly evaluate new solutions that can benefits your needs   We link those solutions with existing marketing and consumer requirements   For example : DGCT - QUIVID 1 to 1 marketing   Facebook as platform   Measure audience   Intelligent semantic   Intelligent semantic   Customized engagement watching advertising system to answer system to measure communication consumer questions brand performance tailored to real   Unique content   Remote media plan for online consumer needs creation multi diffusion points   Drive to engagement WWW.F5DC.COM @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June9th
  • 19. Portfolio example , contact us for details Consulting Agency   Online representative for Philips   Transpromo internal platform for APAC Fujixerox   Deployment of MRD for online   Marketing Hub deployment for gifting service for Electronic FujiXerox Photoframe   Online and offline synchronized   Consumer engagement workshops program for MP3 products and training (facebook, twitter, corp com site,   Maintenance of online platform for microsite) Philps (21 countries)   CRM and Loyalty APAC program and setup for Philips Customer Care @adtech_cpanel © F5 Digital Consulting – June09 – Cpanel Keynote AdTech09 June9th