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   Effective Use of Social Media and Online
Platforms in Event Organisation and Promotion




           Robin Brattel, robin@eventility.com, Mar 2013
Background

Setting the scene
Why am I here?

@RobinBrattel – robin@eventility.com - 07944 444242

CEO of Eventility.com
• Organisation and promotion made easy for clubs, groups & events
• Engage™ solves the problem of data and member management for
associations

Founder of Inapub.co.uk
• Connecting pubs with people
• 100,000 unique visitors per month and rising
• Monthly magazine going to 17,000 independent pubs
• Apps on major platforms
A great case study

Do any of you know Paddy Cosgrove? No, me neither…

But.

In 2010 he started the Web Summit in his front room with 2 mates.

And now in 2013 (he makes you believe) it’s THE go to web event in
Europe…

And the stats don’t lie –

LAST WEEK 1600 people signed up for 2 for 1 codes for his OCTOBER
summit!

Impressive stuff.
Focus on the USP

Content – he created an event with great content to…


“build something for the person I was: a startup
entrepreneur with little faith in the value of events.”
Clearly he’d spotted an opportunity, then surprisingly, he kept it low
tech…
How’s he achieved it?

Email, yes email.

He writes to me every week –
sometimes twice a day – he keeps
it brief but he makes the most of
what he's got for you.

And why not? 90% of people have
email accounts – it’s the best way
to reach everyone.
Paddy Cosgrove

He keeps it brief but he makes the most of what he's got for you.




He often writes – with no graphics, so no branding, nothing distracting
my gaze. Just a very simple update.
Paddy Cosgrove

Is it spam?

I’ve never met him yet I’ve had 34 emails in 1 year!

But he writes personally - and whether you love his
familiarity or hate it, you have to admire it.
Paddy Cosgrove

He’s writing because he’s doing you a favour, right?

I’m not sure:




What it is though is engaging, a conversational tone.
Paddy Cosgrove
Paddy Cosgrove

And of course he uses Social Channels:
Paddy Cosgrove

It’s going well enough that he’s spun a social event PUB SUMMIT
series off his Web summit series.

Literally brilliant.

AND you might meet Zuckerberg there too!
Effective use of social media

      Before • During • After
           your event
First though what social media is
used?
 72% of event organisers see social media as very important

 What they use:
   – 84% Facebook
   – 61% Twitter
   – 42% YouTube
   – 42% Linkedin
   – 36% Google+
   – 31% Blogs

 78% of event organisers plan to use it more…
Before - Organise

Using social media can help you to
• Collaborate
    – Partners
    – Colleagues
    – Reduce email volume by 30%!
• Discover
    – Suppliers
    – Venues
    – 61% of people read reviews before making a purchase decision
• List
    – On social media or use Eventility to reach them all
    – Create online content for distribution
    – 32,000+ events on Eventility
Before - Promote
Before - Promote

Using social media can help you to
• Engage
    – Create attendance chatter
    – Hashtags for suggestions for event
    – Will lead to social introductions
    – Target influencers; local/national/subject experts
    – 71% more likely to buy if referred to via social media!
• Content
    – Release interactive content every week; Announce new speakers
    – Write to me every week; without branding!
    – Customer Service - Columbus marathon answered 151
      questions in the week of the race on Facebook
    – Competitions to drive virality (gamification)
During - Engage

Using social media can help you to
• Engage attendees & non attendees
    – Encourage posts via Twitter with hashtag - spot themes
    – Carry out interviews at the event with speakers/participants
    – Ask questions, generally that creates more engagement not less
    – Prizes – can encourage users
    – Live Streaming – YouTube means pre moderation is not possible
During - Engage

Using social media can help you to
• Engage attendees & non attendees
    – Create social media rules!
    – Remember, it’s about quality of the engagement not the quantity
    – So – set guidelines, manage expectations, avoid arguments
    – Choose channels;
      Facebook/Twitter/Instagram/Flickr/Pinterest/Vimeo/YouTube/Vine/
      Tout don’t do them all
    – Pre/post moderation; pre is safest
    – Be human – sound friendly, helpful, make sure people can relate
      to you
    – Be responsive – people love to be acknowledged
During - Engage
Post – Extend the life

 Using social media can help you to
 • Extend the life of the event
     – Post event videos – reach the 800m unique users on YouTube
     – Blog – include photos and social chatter
     – Feedback – ask for it from attendees, ask questions about next
       event
The Google Glasses Future

       What’s coming
Just around the corner

It’s all about the data
• Glasses, Watches, Cars
      – We’ll be surrounded by
         data & content
• Proliferation is already
happening
• Start thinking about your
event
     content now to stay ahead
• I’m already sat at the event
checking
    data – soon it’ll be immersive.
• The winners in this world will
reach
     me no matter where I am
What works well

Tools you should/could use
Tools you can use

Other than the obvious Facebook, Twitter, YouTube, and Linkedin…

Flickr is a great host for your photos – use it before, during and after
your event

Presdo.com is great for networking – use it before the event

Corkboard.me is great for collaboration – use it to share content

Sentiment140.com – is one of many sentiment tools you can use during
your event

Coveritlive.com – is a good way to curate content during your event
Thank you for your time

       Robin Brattel
      07944 44 42 42
   robin@eventility.co.uk

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The Effective Use of Social Media and Online Platforms in Event Organisation and Promotion

  • 1. CONFEX Effective Use of Social Media and Online Platforms in Event Organisation and Promotion Robin Brattel, robin@eventility.com, Mar 2013
  • 3. Why am I here? @RobinBrattel – robin@eventility.com - 07944 444242 CEO of Eventility.com • Organisation and promotion made easy for clubs, groups & events • Engage™ solves the problem of data and member management for associations Founder of Inapub.co.uk • Connecting pubs with people • 100,000 unique visitors per month and rising • Monthly magazine going to 17,000 independent pubs • Apps on major platforms
  • 4. A great case study Do any of you know Paddy Cosgrove? No, me neither… But. In 2010 he started the Web Summit in his front room with 2 mates. And now in 2013 (he makes you believe) it’s THE go to web event in Europe… And the stats don’t lie – LAST WEEK 1600 people signed up for 2 for 1 codes for his OCTOBER summit! Impressive stuff.
  • 5. Focus on the USP Content – he created an event with great content to… “build something for the person I was: a startup entrepreneur with little faith in the value of events.” Clearly he’d spotted an opportunity, then surprisingly, he kept it low tech…
  • 6. How’s he achieved it? Email, yes email. He writes to me every week – sometimes twice a day – he keeps it brief but he makes the most of what he's got for you. And why not? 90% of people have email accounts – it’s the best way to reach everyone.
  • 7. Paddy Cosgrove He keeps it brief but he makes the most of what he's got for you. He often writes – with no graphics, so no branding, nothing distracting my gaze. Just a very simple update.
  • 8. Paddy Cosgrove Is it spam? I’ve never met him yet I’ve had 34 emails in 1 year! But he writes personally - and whether you love his familiarity or hate it, you have to admire it.
  • 9. Paddy Cosgrove He’s writing because he’s doing you a favour, right? I’m not sure: What it is though is engaging, a conversational tone.
  • 11. Paddy Cosgrove And of course he uses Social Channels:
  • 12. Paddy Cosgrove It’s going well enough that he’s spun a social event PUB SUMMIT series off his Web summit series. Literally brilliant. AND you might meet Zuckerberg there too!
  • 13. Effective use of social media Before • During • After your event
  • 14. First though what social media is used? 72% of event organisers see social media as very important What they use: – 84% Facebook – 61% Twitter – 42% YouTube – 42% Linkedin – 36% Google+ – 31% Blogs 78% of event organisers plan to use it more…
  • 15. Before - Organise Using social media can help you to • Collaborate – Partners – Colleagues – Reduce email volume by 30%! • Discover – Suppliers – Venues – 61% of people read reviews before making a purchase decision • List – On social media or use Eventility to reach them all – Create online content for distribution – 32,000+ events on Eventility
  • 17. Before - Promote Using social media can help you to • Engage – Create attendance chatter – Hashtags for suggestions for event – Will lead to social introductions – Target influencers; local/national/subject experts – 71% more likely to buy if referred to via social media! • Content – Release interactive content every week; Announce new speakers – Write to me every week; without branding! – Customer Service - Columbus marathon answered 151 questions in the week of the race on Facebook – Competitions to drive virality (gamification)
  • 18. During - Engage Using social media can help you to • Engage attendees & non attendees – Encourage posts via Twitter with hashtag - spot themes – Carry out interviews at the event with speakers/participants – Ask questions, generally that creates more engagement not less – Prizes – can encourage users – Live Streaming – YouTube means pre moderation is not possible
  • 19. During - Engage Using social media can help you to • Engage attendees & non attendees – Create social media rules! – Remember, it’s about quality of the engagement not the quantity – So – set guidelines, manage expectations, avoid arguments – Choose channels; Facebook/Twitter/Instagram/Flickr/Pinterest/Vimeo/YouTube/Vine/ Tout don’t do them all – Pre/post moderation; pre is safest – Be human – sound friendly, helpful, make sure people can relate to you – Be responsive – people love to be acknowledged
  • 21. Post – Extend the life Using social media can help you to • Extend the life of the event – Post event videos – reach the 800m unique users on YouTube – Blog – include photos and social chatter – Feedback – ask for it from attendees, ask questions about next event
  • 22. The Google Glasses Future What’s coming
  • 23. Just around the corner It’s all about the data • Glasses, Watches, Cars – We’ll be surrounded by data & content • Proliferation is already happening • Start thinking about your event content now to stay ahead • I’m already sat at the event checking data – soon it’ll be immersive. • The winners in this world will reach me no matter where I am
  • 24. What works well Tools you should/could use
  • 25. Tools you can use Other than the obvious Facebook, Twitter, YouTube, and Linkedin… Flickr is a great host for your photos – use it before, during and after your event Presdo.com is great for networking – use it before the event Corkboard.me is great for collaboration – use it to share content Sentiment140.com – is one of many sentiment tools you can use during your event Coveritlive.com – is a good way to curate content during your event
  • 26. Thank you for your time Robin Brattel 07944 44 42 42 robin@eventility.co.uk