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7 Habits of Highly Effective Organisations (General)

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7 Habits of Highly Effective Organisations (General)

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Why do some companies flourish while others wither away? I have been looking and some of the most effective companies in the world and these are 7 habits and patterns I have seen over and over again.

Why do some companies flourish while others wither away? I have been looking and some of the most effective companies in the world and these are 7 habits and patterns I have seen over and over again.

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7 Habits of Highly Effective Organisations (General)

  1. 1. The Seven Habits of Highly Effective Organisations Erwin van der Koogh Principal Consultant evanderkoogh
  2. 2. We are in a bit of a mess..
  3. 3. The World is Changing
  4. 4. Topple Rates Have Tripled
  5. 5. The World is Changing
  6. 6. Not just
  7. 7. We have a device in our pocket that can access the entirety of human knowledge
  8. 8. "Cat March 2010-1" by Alvesgaspar - Own work. Licensed under CC BY-SA 3.0
  9. 9. Image by XKCD
  10. 10. Number of startups valued at $1B+ Jan 2014 45 Jan 2015 79 Aug 2015 115
  11. 11. Hilton Founded 1919 Rooms ~680,000 Hotels 4112 Countries 91 AirBnB Founded 2009 Rooms 1,500,000+ Cities 34,000+ Countries 190
  12. 12. The World is Changing
  13. 13. So what is different?
  14. 14. Massive increase in Uncertainty, Unpredictability & Complexity Image © Will Ockenden
  15. 15. Complicated Complex
  16. 16. “An environment where cause and effect are only obvious in hindsight, with unpredictable, emergent outcomes.” Complex Environment:
  17. 17. From Scaling Efficiency Image © https://www.flickr.com/photos/guysie/
  18. 18. To Scalable Learning
  19. 19. Our current organisations
  20. 20. Anti-fragile
  21. 21. “The only competitive advantage left in the 21st century is adaptability.”
  22. 22. The World is Changing
  23. 23. - William Gibson The future is already here. It is just not very evenly distributed
  24. 24. 7 Habits
  25. 25. People
  26. 26. 1Trust People
  27. 27. Do you get to decide… Where you work?
  28. 28. Do you get to decide… When you work?
  29. 29. Do you get to decide… How you work?
  30. 30. Do you get to decide… With whom you work?
  31. 31. Do you get to decide… On what you work?
  32. 32. Do you… Have a Company Credit Card?
  33. 33. ?Why not?!
  34. 34. Valve Software One of the most profitable businesses/employee
  35. 35. Morning Star
  36. 36. Recommended Reading
  37. 37. 1 Trust People
  38. 38. 2Tolerate Embrace Failure
  39. 39. I have not failed. I have just found 10,000 ways that won’t work Thomas Edison Image © https://www.flickr.com/photos/besz/
  40. 40. I've missed more than 9000 shots in my career. I've lost almost 300 games. 26 times, I've been trusted to take the game winning shot and missed. I've failed over and over and over again in my life. And that is why I succeed. Michael Jordan By Diegoestefano97 (Own work) [CC BY-SA 3.0]
  41. 41. Anyone who has never made a mistake has never tried something new Albert Einstein
  42. 42. Failure Cake @ Spotify
  43. 43. Recommended Reading
  44. 44. 1 Trust People 2 Embrace Failure
  45. 45. The Organisation
  46. 46. 3Be Brutally Honest with yourself
  47. 47. First Digital Camera Invented by Eastman Kodak In 1975
  48. 48. VS.
  49. 49. VS. Mail DVDs Streaming
  50. 50. VS. Mail DVDs Streaming
  51. 51. Consumers value the simplicity Netflix has always offered and we respect that. There is a difference between moving quickly — which Netflix has done very well for years — and moving too fast, which is what we did in this case. Reed Hastings
  52. 52. &
  53. 53. Recommended Reading
  54. 54. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest
  55. 55. 4Allow Autonomy At All Levels
  56. 56. The tactical result of an engagement forms the base for new strategic decisions because victory or defeat in a battle changes the situation to such a degree that no human acumen is able to see beyond the first battle. Helmuth Moltke the Elder
  57. 57. “A military doctrine where commanders give subordinate leaders a clearly defined goal instead of a detailed order.” Auftragstaktik:
  58. 58. Alignment)&)Autonomy) Alignment False dichotomy! Do what I say! Autonomy Do whatever Source: Stephan Bungay. Image © Hendrik Kniberg X
  59. 59. Alignment)enables)Autonomy) High Alignment High Autonomy Build a bridge! Micromanaging organization Indifferent culture Entrepreneurial organization Chaotic culture Authoritative organization Conformist culture Innovative organization Collaborative culture We need to cross the river Figure out how! We need to cross the river Low Alignment Low Autonomy Hope someone is working on the river problem… Source: Stephan Bungay. Image © Hendrik Kniberg
  60. 60. Svenska Handelsbanken is one of the best banks in the world
  61. 61. Svenska Handelsbanken is one of the most efficient banks in the world
  62. 62. Svenska Handelsbanken is one of the most profitable banks in the world
  63. 63. Svenska Handelsbanken has the most loyal customers of the banks in the world
  64. 64. But..
  65. 65. Svenska Handelsbanken has no budgets
  66. 66. Svenska Handelsbanken has no sales targets
  67. 67. Svenska Handelsbanken has no bonuses
  68. 68. Svenska Handelsbanken has no matrix structure
  69. 69. Svenska Handelsbanken has only 3 levels of management
  70. 70. Jan Wallander - Former CEO of Svenska Handelsbanken The Branch is the Bank
  71. 71. Recommended Reading
  72. 72. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest 4 Create Autonomy at all Levels
  73. 73. 5Think Big, Stay Small
  74. 74. Kodak had a market cap of $30B with 150,000 employees
  75. 75. When Instagram was sold for $1B it had 11 employees
  76. 76. When WhatsApp was sold for $19B it had 55 employees
  77. 77. W.L. Gore & Associates
  78. 78. Recommended Reading
  79. 79. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest 4 Create Autonomy at all Levels 5 Think Big, Stay small
  80. 80. What you do
  81. 81. 6Simplify All the Things
  82. 82. Simple Rules Complex Behaviour Expense policy at Statoil
  83. 83. CONSUMERS iMac iBook PowerBook PowerMac PROFESSIONALS LAPTOPDESKTOP
  84. 84. 8000+ Nurses 800+ Teams 45 Admin 1 Manager (CEO)
  85. 85. Recommended Reading
  86. 86. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest 4 Create Autonomy at all Levels 5 Think Big, Stay small 6 Simplify all the Things
  87. 87. 7Relentless Customer Focus
  88. 88. Audience Participation Q: What are typical customers of Facebook? A: Advertisers Q: What does that make us? A: The Product
  89. 89. Recommended Reading
  90. 90. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest 4 Create Autonomy at all Levels 5 Think Big, Stay small 6 Simplify all the Things 7 Relentless Customer Focus
  91. 91. Now what?
  92. 92. The World is Changing
  93. 93. I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system (responsibility of management) W. Edward Deming
  94. 94. There are no recipes…
  95. 95. No 5 steps to Enlightenment
  96. 96. Not even ‘Best Practices’
  97. 97. Deal with ambiguity, uncertainty & complexity?
  98. 98. Cynefin
  99. 99. Create leadership at every level?
  100. 100. Intent Based Leadership
  101. 101. Continuous learning & improvement?
  102. 102. Lean
  103. 103. Theory of Constraints
  104. 104. Just in time investment?
  105. 105. Create a networked organisation?
  106. 106. Beyond Budgeting
  107. 107. Create products people love?
  108. 108. Human Centred Design
  109. 109. Collaboratively solve complex problems?
  110. 110. The World is Changing
  111. 111. Books: http://21stcenturymba.com/7habits Slides: http://bitly.com/7OrgHabitsGen Innovation, Agile Transformation, Project Delivery? We’re hiring! Visit: elabor8.com.au/careers/ Looking for a career in

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