Forward Integration (into Retail)
- Setup new speciality grocer concept
- Active engagement with ecosystem
- Product R&D, partnerships, logistics
B2B Media/Conference Production
- Managing regional brands
- Full event budgetary control
- Full event production control
1. Retail & product development highlights
R&D, CONTRACT NEGOTIATIONS & OPERATIONAL EXECUTION
Launched successful
distribution business
supplying fresh-cut fruit
bowls into 80 7-Eleven
Singapore outlets
nationwide in Phase I.
Coordinated multi-party
logistics and production
schedules on the back-end;
client account management
and new business negotiations
on the front-end.
2. PROCUREMENT, CUSTOMER SERVICE IMPROVEMENTS & PROGRAMS
Transformed and operated new concept store by introducing higher-value products,
raising merchandizing and customer service standards, and implemented a 99% scan-
through bar-coding POS system with inventory management and ordering functions.
Apart from the core fruit offerings…
o Wines & imported beers
o Healthy fruit snacks
o Gourmet coffee & tea products
o Olive oil, vinegar, pastas & sauces
o Jams and spreads
o Breakfast cereals
o Boutique chocolates
o Home furnishings
o Canned soups, and preserved fruit
o Fresh milk, yogurts and juices
o Biscuits and children’s treats
o Flowers
o Vegetables
Organized interactive
workshops
Successfully ran the
Christmas season Holiday
Hamper and Meats ordering
campaign adding 14% to
Dec outlet revenues.
3. Conference production & sales highlights
MARKET RESEARCH, PROGRAM DEVELOPMENT & SPEAKER ACQUISITION
Brought association
event to regional scale with
a multi-track offering
featuring Asia’s top CIOs
Additional sales responsibilities
achieving S$150K in sponsorship
revenue
4. Increased value: Paying
delegates now part with
S$1395 per ticket (a 465%
increase over S$300) from
days run by the association.
The transformation:
First year the event was run
by Terrapinn, battling
market perception that this
is a low value, national
level show to a regional
level, premier industry
event.
5. Produced the team’s top
earning event.
One of the industry’s
premier financial cards and
payments shows with senior
bankers in attendance at
S$5095 for a 4 day event.
6. Multi-keynote event with global
perspective; Speaker mix 45% Asia,
35% Europe and 25% USA
The first incarnation of RFID
World Asia already involved key
speakers from Japan and the US