Estelle Wienk
3 SlideShares 13 Followers 3 Folgens
Personal Information
Unternehmen/Arbeitsplatz
Utrecht Area, Netherlands Netherlands
Beruf
Social Media Consultant
Branche
Technology / Software / Internet
Info
I am a proactive, motivated and curious social media enthusiast with a strong background in Communication and (Online) Media Science. With a pragmatic approach to social media, I am able to offer hands-on solutions that help people and businesses in managing their social media accounts. Social media is not limited to departments, but influences the entire business. With knowledge in Social Business and experience with social media analytics and operations I advise businesses how to optimize their social media efforts. I have a great eagerness to learn, take joy in experiencing new things and love meeting new people. I continue to foster my drive to explore in my travels, where my eyes
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customer service proactive customer service social media strategy customer experience social media monitoring ces customer journey nps customer feedback customer satisfaction csat whatsapp customer care call center contact center
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Personal Information
Unternehmen/Arbeitsplatz
Utrecht Area, Netherlands Netherlands
Beruf
Social Media Consultant
Branche
Technology / Software / Internet
Info
I am a proactive, motivated and curious social media enthusiast with a strong background in Communication and (Online) Media Science. With a pragmatic approach to social media, I am able to offer hands-on solutions that help people and businesses in managing their social media accounts. Social media is not limited to departments, but influences the entire business. With knowledge in Social Business and experience with social media analytics and operations I advise businesses how to optimize their social media efforts. I have a great eagerness to learn, take joy in experiencing new things and love meeting new people. I continue to foster my drive to explore in my travels, where my eyes
Tags
customer service proactive customer service social media strategy customer experience social media monitoring ces customer journey nps customer feedback customer satisfaction csat whatsapp customer care call center contact center
Mehr anzeigen