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



Presented by:
Punit Kishore
Arbind Kumar
Pankaj Kumar
Singh
Sudhanshu Ranjan
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








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


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

Introduction of the company
History of Micromax
Positioning and repositioning
Advertising
Segmentation
Product analysis
Competitors
Distribution strategy
Competition tackling strategy
Future directions
Data analysis tool
Sampling plan & sample size
Hypothesis testing
Hypothesis and its justification
Summary & net take away
India based consumer electronics company
 Products – Mobile handsets, fun-book tablets,
data cards, television and audio players
 12th largest handset manufacturer in the world
 24% market share in the smart phone segment*
 3rd largest handset player in the market*


*CMR report for April 2013
1991 • Founded by Rajesh Agarwal

1999

2000

2008

2010

• Sumeet Arora, Rahul Sharma and Vikas Jain joined
• Started providing software services
• Entered into mobile handset business
• Became largest domestic mobile handset company
Last two
years

Current
position

Urban
Market

Global
Brand

Qwerty
Keypad

Smartphone

Quality

Battery Life

Affordable

After Sales
Service

Early Days
Rural market

Dual Sim
Card
Electronic
Media

Print Media

Advertising

Hoardings,
Sponsorships

Social Media
Demographic
segment
(Income)

Psychographic
segment
(Lifestyle)

High
income
group

Connect
customers

Medium
income
group

Achieve
customers

Low
income
group

Explore
customers
Strength
Low cost smart-phones
Innovative product &
features
24% market share in India

Weakness
Perception of low cost
Chinese brand
Poor customer services

SWOT
Opportunities
Increase market penetration
To become global player

Threats
High end competitors like
Samsung,etc
Low end competitors like
Karbonn, etc.






Samsung – It has emerged as the leader in
‘Smartphone Category’ of handsets where Micromax
holds the second position in the market. Samsung is
backed with the high quality and professional team in the
R&D area
Karbonn - This is the company which offers products
which are very similar to Micromax in terms of price and
quality. In Smartphone category of handsets, it stands at
third position just after Micromax. Karbonn will be looking
to increase their market share as well.
Others – There are many more players in smartphone
like NOKIA, SONY, LG, etc.
Manufacturer
Manufacturer

Super
Distributor
Distributor/
Stockist

Disintermediation

Dealer
Consumer

Consumer
Make

people move from feature phones to
smartphones
Continue offering products with low cost.
Consistently bringing variety of models with
innovative features & designs.





Branding in smart-phone category.
Better customer services
Improve quality of products
Open-up exclusive outlets like Samsung, Nokia, etc.


Instruments of Data Collection
 Questionnaire Method
•
•




Close-end questions
Open-end questions

Telephonic survey

Data Analysis Tools
 SAS
 MS Excel
 Word Cloud


Sampling Plan
 Users of smart-phones
 Age group 20-60 Years
 Retailers selling Micromax



Sample Size
• Users – 58
• Retailers – 4
Top of mind

MICROMAX
28%
MICROMAX

SAMSUNG
46%

NOKIA
OTHERS
SAMSUNG

OTHERS
9%

NOKIA
17%
AWARENESS
100%

3.45%
12.07%

8.62%

87.93%

91.38%

90%
40.97%

80%
70%
60%
50%

96.55%

40%
59.03%

30%
20%

10%
0%
NOKIA

MICROMAX
AWARE

SAMSUNG
NOT AWARE

LG
LOYALTY CHECK

36.84%

57.14%

66.67%

75.00%

63.16%
42.86%

MICROMAX

33.33%

NOKIA
LOYAL

25.00%
SAMSUNG
NOT LOYAL

OTHERS
Mb_Use:
1 :Samsung; 2:Micromax; 3:Nokia; 4: LG; 5:Other
Loyality:
1: Go for other brand; 2: Buy same Brand; 3: Can’t say
BATTERY LIFE
LG
MICROMAX

6

22

24

4

6

NOKIA

22

5

26

SAMSUNG

6

1

29

0%

12

6 0

20%

23

40%

Highly Dis-satisfactory
Averagely Satisfactory
Highly Satisfactory

13
23
16

60%
Dis-satisfactory
Satisfactory

80%

6
100%
FEATURES
LG
MICROMAX

4

7

40

32
16

NOKIA

3

5

SAMSUNG

20

8

0%

14
28

25

20%

40%

Highly Dis-satisfactory
Averagely Satisfactory
Highly Satisfactory

10
21

23

1

4

25
60%
Dis-satisfactory
Satisfactory

80%

100%
PRICE
LG

MICROMAX

NOKIA

SAMSUNG

5

4

3

4

8

0

24

8

14

10

7

Highly Dis-satisfactory

18

32

18

11

Dis-satisfactory

3

20

7

34

Averagely Satisfactory

Satisfactory

2

Highly Satisfactory
Demand
0
0

LG

2
2

0
1
MICROMAX

3

0
0
0
0
1

NOKIA

2

1

0

1
SAMSUNG

2

1
0
0
0

0.5

Highly Satisfactory

1
Satisfactory

1.5

2

Averagely Satisfactory

2.5

3

Dis-satisfactory

3.5

4

Highly Dis-satisfactory

4.5
Margin
LG 0

4

MICROMAX 0

2

NOKIA 0

SAMSUNG 0

0

2

2

2

1

Highly Dis-satisfactory

0

3

Dis-satisfactory

Averagely Satisfactory

Satisfactory

0

Highly Satisfactory
Credit Policy
0
0
0
0
0
0
0
0
0
0

LG

MICROMAX

NOKIA

4
4

4

0
0
0
0
0

SAMSUNG

0

4

0.5

Highly Satisfactory

1

Satisfactory

1.5

2

2.5

Averagely Satisfactory

3

Dis-satisfactory

3.5

4

4.5

Highly Dis-satisfactory
H1: Micromax has established itself as a Brand.
As per the analysis TOM, Awareness & Loyalty factor of
the data collected we can conclude that it is not a brand.

H2: Micromax Smartphones are youth-centric .
As per analysis of various factors like price, youth
centricity, etc we accept the hypothesis.

H3: Good Distribution & Retailer Strategy of
Micromax along with low price has been the
reason for Micomax’s success.
We accept the hypothesis based on the analysis of the
retailers data.






Potential of becoming a brand in smartphone category.
Potential for huge increment in market share and
compete with likes of Samsung .
Needs to focus more on after sales service and open up
exclusive Micromax stores.
Should enter into newer segments of the market
Should move into global markets.




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Brand Dossier of Micromax and Hypothesis Testing