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2012 Human Capital Conference
23–26 October




                          Remuneration as a lever for
                          cultural change
Disclaimer

►   Ernst & Young refers to the global organization of member firms of
    Ernst Y
    E t & Young Global Li it d each of which i a separate l
                     Gl b l Limited,      h f hi h is            t legal entity.
                                                                        l tit
    Ernst & Young LLP is a client-serving member firm of Ernst & Young
    Global Limited located in the US.
►   This
    Thi presentation i ( ) 2012 E t & Y
                 t ti is (c)        Ernst Young LLP All rights reserved. N
                                                    LLP.      i ht         d No
    part of this document may be reproduced, transmitted or otherwise
    distributed in any form or by any means, electronic or mechanical,
    including by photocopying, facsimile transmission, recording, rekeying,
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    or using any information storage and retrieval system, without written
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    d st but o o t s o o a y o t e ate a e e s p o b ted and s
    distribution of this form or any of the material herein is prohibited a d is
    in violation of US and international law. Ernst & Young LLP expressly
    disclaims any liability in connection with use of this presentation or its
    contents by any third party.
►   The views expressed by panelists in this session are not necessarily
    those of Ernst & Young LLP.


Page 2                 Remuneration as a lever for cultural change
Presenters

►   Dharma Chandran
    Leighton Holdings Limited
    dharma.chandran@leighton.com.au

►   Mike Hogan
    Ernst & Young Australia
    michael.hogan@au.ey.com
                 @




Page 3             Remuneration as a lever for cultural change
Session overview


1.       Influencing behaviors to support fundamental change
                   g                pp                    g
2.       Case study: Leighton Holdings Limited




Page 4                Remuneration as a lever for cultural change
Influencing behaviors to support
fundamental change
Remuneration: importance vs. attention


►   Poorly designed remuneration p
          y      g                  plans can lead to negative
                                                        g
    outcomes in any situation.
►   Typically, remuneration is No. 3 to No. 5 on
     yp      y
    “attraction/retention” considerations.
►   Remuneration can be an immediate change lever to
    redirect emphasis.




          Public focus on performance/reward link



Page 6            Remuneration as a lever for cultural change
The balance in measurement emphasis:
an illustration


         Objective                                 Shareholder
                          Safety                                        Profit
                                                     return



                                                  Risk-adjusted
                           Risk
                                                 Return on capital




         Subjective      Behavior




                       Non-financial                                 Financial




Page 7                Remuneration as a lever for cultural change
What are companies doing or thinking
about?

          “Skin in
                          ►     Short-term incentive deferral into
         the game”
                                equity
                          ►     Material misstatements, behaviors,
         Clawback               undue risk

                          ►     Reward policies approval processes
                                       policies,
    Governance            ►     Exercise judgment
     processes            ►     Increased remuneration committee/
                                I       d          ti        itt /
                                board involvement — policies

Page 8               Remuneration as a lever for cultural change
Case study: Leighton Holdings Limited
Strategic management company governing
semi autonomous
semi-autonomous operating companies
                                     Leighton Holdings
                                       Leighton Holdings
                                          g           g
                                      ► 55,000 employees

                                      ►   US$22 billion revenue


                                                                      Leighton
                                                       Leighton       Leighton
                                                                     Asia, India      HLG
              Leighton
              L i ht               John
                                   J h                Middl ht
                                                       Leighton
                                                       L i East
                                                      Middle E t    Asia, India
                                                                    A i I di &      Leighton
                                                                                    L i ht
    Thiess                                                               and         (45%
             Contractors          Holland              & Africa
                                                      Properties      Offshore     Properties
                                                       (LMEA)         Offshore
                                                                       (LAIO)       holding)
                                                                       (LAIO)




Page 10               Remuneration as a lever for cultural change
Internal and external drivers for change


►   Project challenges:
       j           g
    ►     Two major public-private partnership projects (each experiencing cost
          blowouts)
►   Financial challenges:
    Fi    i l h ll
    ►     AU$408.8 million loss in 2011
    ►     Share price fell by 50% in one year
    ►     Further 2012 earnings downgrade of AU$254m
►   HR challenges:
              g
    ►     Excessive executive remuneration (especially for CEO of 23 years)
    ►     CEO and senior executive succession
    ►     Board turnover

              Resulted in negative external perception
                            g               p    p
Page 11                    Remuneration as a lever for cultural change
A new team


►   New Chairman appointed
                    pp
►   Third CEO in 12 months appointed August 2011
►   Executive team refresh, including new Chief Risk Officer,
    Group General Counsel and Chief Human Resources
    Officer
►   HR team in Holdings for the first time directly reporting to
    CEO, with mandate to review remuneration and
    succession planning
            i    l  i




Page 12            Remuneration as a lever for cultural change
From old to new: refreshed remuneration
approach
Fixed                       Individually negotiated
                                       y g                                        Reference to market data,  ,
remuneration                                                                      default positioning policy

Short-term                  Discretionary, cash-based,
incentive                   profit-based pool
                               fit b   d     l                                    % of TFR*, KPIs**, deferral

                            Discretionary, cash-based,
                                           cash based,
Medium-term
M di     t                                                                        Discontinued
                                                                                  Di     i   d
incentive                   based on profit growth


                            Irregular grants of options
                            I     l       t f ti                                  % of TFR* annual grants
                                                                                       TFR*,
Long-term
                            (every 2 to 3 years)                                  of share rights
incentive


Service/                    Individual contractual                                Discontinued and replaced
retention                   payments                                              with equity where possible
*Total fi d
*T t l fixed remuneration
                     ti
** Key performance indicators


Page 13                             Remuneration as a lever for cultural change
Response to change


►   Positive feedback from all institutional shareholders/proxy
                                                          p y
    advisory groups consulted to date
►   More positive p
          p       public view

“Executive pay changes introduced ... recognized the need
            p y       g                       g
 to align executives’ interests with those of shareholders”
                                                                 —   Australian Financial Review, February 2012



“Finally aligned ... with modern governance standards”
                                                                               —   The Australian, February 2012




Page 14            Remuneration as a lever for cultural change
Implementation approach

                               ►    Medium-term incentive discontinued
                                    and no further service and retention
          Abolition
                                    grants (except with explicit committee
                                    approval)
                                            l)
                               ►     New contracts
    Substitution               ►     Shift in mix toward longer-term and
                                     equity-based remuneration
                                      q y

                               ►     Service and retention payments
          Buyout
          B    t                     replaced by equity grants where
                                     possible

Page 15               Remuneration as a lever for cultural change
Rollout of leadership development program

Why?          The quality and capability of our leaders is critical to successfully
              meet business challenges and execute our new strategy

Who?          The group’s top 75 leaders
                  group s


              ►   Move to a performance culture

Objectives?   ►   Define leadership capability needs; gain insight into each
                  leader’s strengths and development opportunities

              ►   Inform succession plans with robust and comparative data;
                  input into risk management processes

              ► Comply phased approach has beenrequirements
              Ongoing. A with corporate governance adopted to rollout the
When?
              program; conducted in four p
              p g                        phases over a six-month p
                                                                 period.

Page 16               Remuneration as a lever for cultural change
The journey continues


1. Develop and rollout new g
         p                 group HR and remuneration
                               p
    policies

2. Institutionalize and harmonize changes across group
    globally

3. Embed new, enhanced governance practices

4. Continue leadership development — three-year journey




Page 17         Remuneration as a lever for cultural change
Key takeaways


►   Understanding the issues
                g
    ►     The key: clearly identify the issues then focus on developing and
          implementing solutions to deliver change
►   Focus on key levers of change
    ►     In any given year, can only focus on a limited number of levers of
          change
►   Senior support
    ►     Objectives only achieved with “champions of change” at the top
                                         champions change
          level, including Board and CEO




Page 18                 Remuneration as a lever for cultural change
Questions




Page 19     Remuneration as a lever for cultural change

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EY Human Capital Conference 2012: Remuneration as a lever for cultural change

  • 1. 2012 Human Capital Conference 23–26 October Remuneration as a lever for cultural change
  • 2. Disclaimer ► Ernst & Young refers to the global organization of member firms of Ernst Y E t & Young Global Li it d each of which i a separate l Gl b l Limited, h f hi h is t legal entity. l tit Ernst & Young LLP is a client-serving member firm of Ernst & Young Global Limited located in the US. ► This Thi presentation i ( ) 2012 E t & Y t ti is (c) Ernst Young LLP All rights reserved. N LLP. i ht d No part of this document may be reproduced, transmitted or otherwise distributed in any form or by any means, electronic or mechanical, including by photocopying, facsimile transmission, recording, rekeying, photocopying transmission recording rekeying or using any information storage and retrieval system, without written permission from Ernst & Young LLP. Any reproduction, transmission or d st but o o t s o o a y o t e ate a e e s p o b ted and s distribution of this form or any of the material herein is prohibited a d is in violation of US and international law. Ernst & Young LLP expressly disclaims any liability in connection with use of this presentation or its contents by any third party. ► The views expressed by panelists in this session are not necessarily those of Ernst & Young LLP. Page 2 Remuneration as a lever for cultural change
  • 3. Presenters ► Dharma Chandran Leighton Holdings Limited dharma.chandran@leighton.com.au ► Mike Hogan Ernst & Young Australia michael.hogan@au.ey.com @ Page 3 Remuneration as a lever for cultural change
  • 4. Session overview 1. Influencing behaviors to support fundamental change g pp g 2. Case study: Leighton Holdings Limited Page 4 Remuneration as a lever for cultural change
  • 5. Influencing behaviors to support fundamental change
  • 6. Remuneration: importance vs. attention ► Poorly designed remuneration p y g plans can lead to negative g outcomes in any situation. ► Typically, remuneration is No. 3 to No. 5 on yp y “attraction/retention” considerations. ► Remuneration can be an immediate change lever to redirect emphasis. Public focus on performance/reward link Page 6 Remuneration as a lever for cultural change
  • 7. The balance in measurement emphasis: an illustration Objective Shareholder Safety Profit return Risk-adjusted Risk Return on capital Subjective Behavior Non-financial Financial Page 7 Remuneration as a lever for cultural change
  • 8. What are companies doing or thinking about? “Skin in ► Short-term incentive deferral into the game” equity ► Material misstatements, behaviors, Clawback undue risk ► Reward policies approval processes policies, Governance ► Exercise judgment processes ► Increased remuneration committee/ I d ti itt / board involvement — policies Page 8 Remuneration as a lever for cultural change
  • 9. Case study: Leighton Holdings Limited
  • 10. Strategic management company governing semi autonomous semi-autonomous operating companies Leighton Holdings Leighton Holdings g g ► 55,000 employees ► US$22 billion revenue Leighton Leighton Leighton Asia, India HLG Leighton L i ht John J h Middl ht Leighton L i East Middle E t Asia, India A i I di & Leighton L i ht Thiess and (45% Contractors Holland & Africa Properties Offshore Properties (LMEA) Offshore (LAIO) holding) (LAIO) Page 10 Remuneration as a lever for cultural change
  • 11. Internal and external drivers for change ► Project challenges: j g ► Two major public-private partnership projects (each experiencing cost blowouts) ► Financial challenges: Fi i l h ll ► AU$408.8 million loss in 2011 ► Share price fell by 50% in one year ► Further 2012 earnings downgrade of AU$254m ► HR challenges: g ► Excessive executive remuneration (especially for CEO of 23 years) ► CEO and senior executive succession ► Board turnover Resulted in negative external perception g p p Page 11 Remuneration as a lever for cultural change
  • 12. A new team ► New Chairman appointed pp ► Third CEO in 12 months appointed August 2011 ► Executive team refresh, including new Chief Risk Officer, Group General Counsel and Chief Human Resources Officer ► HR team in Holdings for the first time directly reporting to CEO, with mandate to review remuneration and succession planning i l i Page 12 Remuneration as a lever for cultural change
  • 13. From old to new: refreshed remuneration approach Fixed Individually negotiated y g Reference to market data, , remuneration default positioning policy Short-term Discretionary, cash-based, incentive profit-based pool fit b d l % of TFR*, KPIs**, deferral Discretionary, cash-based, cash based, Medium-term M di t Discontinued Di i d incentive based on profit growth Irregular grants of options I l t f ti % of TFR* annual grants TFR*, Long-term (every 2 to 3 years) of share rights incentive Service/ Individual contractual Discontinued and replaced retention payments with equity where possible *Total fi d *T t l fixed remuneration ti ** Key performance indicators Page 13 Remuneration as a lever for cultural change
  • 14. Response to change ► Positive feedback from all institutional shareholders/proxy p y advisory groups consulted to date ► More positive p p public view “Executive pay changes introduced ... recognized the need p y g g to align executives’ interests with those of shareholders” — Australian Financial Review, February 2012 “Finally aligned ... with modern governance standards” — The Australian, February 2012 Page 14 Remuneration as a lever for cultural change
  • 15. Implementation approach ► Medium-term incentive discontinued and no further service and retention Abolition grants (except with explicit committee approval) l) ► New contracts Substitution ► Shift in mix toward longer-term and equity-based remuneration q y ► Service and retention payments Buyout B t replaced by equity grants where possible Page 15 Remuneration as a lever for cultural change
  • 16. Rollout of leadership development program Why? The quality and capability of our leaders is critical to successfully meet business challenges and execute our new strategy Who? The group’s top 75 leaders group s ► Move to a performance culture Objectives? ► Define leadership capability needs; gain insight into each leader’s strengths and development opportunities ► Inform succession plans with robust and comparative data; input into risk management processes ► Comply phased approach has beenrequirements Ongoing. A with corporate governance adopted to rollout the When? program; conducted in four p p g phases over a six-month p period. Page 16 Remuneration as a lever for cultural change
  • 17. The journey continues 1. Develop and rollout new g p group HR and remuneration p policies 2. Institutionalize and harmonize changes across group globally 3. Embed new, enhanced governance practices 4. Continue leadership development — three-year journey Page 17 Remuneration as a lever for cultural change
  • 18. Key takeaways ► Understanding the issues g ► The key: clearly identify the issues then focus on developing and implementing solutions to deliver change ► Focus on key levers of change ► In any given year, can only focus on a limited number of levers of change ► Senior support ► Objectives only achieved with “champions of change” at the top champions change level, including Board and CEO Page 18 Remuneration as a lever for cultural change
  • 19. Questions Page 19 Remuneration as a lever for cultural change