7. groudswell “Your customers are writing about your products on blogs and recutting your commercials on YouTube. They’re defining you on Wikipedia and ganging up on you in social networking sites like Facebook. These are all elements of a social phenomenon – the groundswell – that has created a permanent, long-lasting shift in the way the world works. Most companies see it as a threat. You can see it as an opportunity.” Charlene Li & Josh Bernoff, 2008
9. social networking & social media social networking: collecting and sharing friends social media: collecting and sharing information self publication not self promotion
13. multi faceted marketing machine referrals networking direct mail press & pr testimonials business cards joint ventures website social media / networking
14. key benefits of using social media affordable viral improves brand reputation increases traffic to your website builds a connection with clients / potential clients connects you with others in your field builds credibility
15. what next? newsletter sign up for my free monthly newsletter at www.kathyennis.co.uk courses book one of my really effective courses: Baffled by Blogs? Feel a Twit about Twitter?: simple first steps in building your brand in social media, Wednesday 12th October 2011, 9.30am – 4.30pm, London (£75 including lunch) workshops come along to the Your Vision Into Reality: a visual strategic plan for business growth and career success – a 2-hour Vision Board creation workshop, held monthly (£35 including refreshments) programmes discover the Your Brand Is You programme to boost your business and revolutionise your career