1. ROLE-PLAYS REVIEW FILES 1-4
1. Where can you hear the following? Match the expressions to
the pictures. For some of the expressions there’s more than one
option.
1. Do you need help with your bags?
2. What size is this?
3. Can I see your passport?
4. Where’s the lift?
5. Can I have a medium, please?
6. To have here or take away?
7. Do you take credit cards?
8. How much does this cost?
9. What time is breakfast?
10. Enjoy your stay.
11. Can I have an extra pillow?
12. Would you like a drink?
13. Regular or large?
14. Is this seat free?
15. Where are the changing rooms, please?

2. 2. Role-play these short dialogues with your partner.
a) At a hotel
RECEPTIONIST CUSTOMER
RESERVATION? 
DATES? 27-29 FEB
TYPE OF ROOM?
??

b) On a plane
FLIGHT ATTENDANT PASSENGER
DRINK?
?? 
€??
3€

3. c) In a coffee shop
WAITER/WAITRESS CUSTOMER
HELP? DRINK/EAT? 
TYPE OF ?
HAVE HERE/TAKE AWAY? TAKE AWAY
€??
8.75€
d) In a clothes shop
SHOP ASSISTANT CUSTOMER
HELP? . HAVE WHITE SHIRT?
SIZE? ?? FOR ME
MEDIUM
LIKE ??  COST?
35 €. TRY ON? CHANGING ROOMS?
