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ICT Innovations Revolutionalising Healthcare- A Bottom- up Approach - Nikunj Thakkar, HP

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ICT Innovations Revolutionalising Healthcare- A Bottom- up Approach - Nikunj Thakkar, HP

  1. 1. Hyland OnBase for HealthcareNikunj ThakkarBusiness ProcessConsultant© 2008 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice eindia.eletsonline.com
  2. 2. HP in Healthcare HP + EDS Revenue $4,254 Mn1. Global thought leader and industry transformation advocate PROVIDERS HP + EDS Revenue $1,145 Mn HEALTH MGMT/ PAYERS2. Unique clinical and IT solutions that address critical client needs3. Extensive partner ecosystem and delivery capabilities4. HP HLS Footprint: $10B HP + EDS Revenue $3,309 Mn LIFE SCIENCES 1. IT Revenue: $8.7B* 2. #1 Technology Provider globally 3. Strategic client relationships across Commercial, State and Federal Source: IDC Health Insights’ “Worldwide Life industries Sciences, Healthcare Payer and Healthcare Provider Revenues for the Top 25 IT Vendors, 2010 (Document #HI222329) eindia.eletsonline.com
  3. 3. WE UNDERSTAND HOSPITAL LOB NEEDS Pharmacy Admissions“Patient on boarding is time Nurses Stationsconsuming: Now, where do I put “We utilize over 25 paper Faxing is our primary means ofthe Alert codes on these forms, now if I can only find the right receiving prescriptions. Now, if onlywristbands? one. we could eliminate prescription fraud. Information Marketing Finance, AP Technology and HR“Nursing stations need more “Competition is heating up, now if “We have over 30 people in APspace, now if only we could only we could capture those post dealing with paper invoices. Now ifeliminate the fax, scan, print and discharge care dollarrs. we could automate our invoicecopy devices” processing. ” 3 eindia.eletsonline.com
  4. 4. OnBase Enterprise Healthcare Solutions Ambulatory Reference Facilities Center Lab ManagementPharmacy Clinical Care Physician Office Medical ImagingRegistration Emergency Home Care/ Ambulance Department Hospice Services Coding Health Patient Information Billing Accounts Human Registration Legal/ Resources Payable Compliance eindia.eletsonline.com
  5. 5. ECM: Bridge to the EMR/EHR Enterprise Content Management solutions are being used by healthcare organizations as a bridge technology to EMR implementations Though an organization may be in the early stages of a multi-year EMR rollout, it is possible to begin the digitization of medical records much earlier and make those digitized records available to providers in a patient care setting eindia.eletsonline.com
  6. 6. eindia.eletsonline.com
  7. 7. Paper vs. Business Processes Paper-based Electronic Process Process eindia.eletsonline.com
  8. 8. ECM: Integrate “Silos” of Health Information Cardiology Lab/Pathology Historical Paper Device Results Results Charts eindia.eletsonline.com
  9. 9. What is the HP’s VALUE TO HealthcareAdmissions Nurses station Pharmacy• Scanning of paper based patient • Physician orders and nursing notes • Hand written prescriptions are records result in faster scheduling of are easily scanned, resulting in scanned to pharmacy, resulting in beds, insurance verification, and a faster delivery of patient care faster fill, audit control with complete record of signed consent • Over 75% reduction in phone calls to archival, and reduction in phone forms. pharmacy, radiology, respiratory calls. therapy, etc.Accounts Payable Human Resources Outpatient Surgery• Automated Invoice processing • Automated resume • By electronically scanning patient results in over $26,000 in savings processing, employee benefits admissions records to hospital HIS• Increase in employee productivity enrollment, and employee system, patient admissions process performance reviews allowed HR to was cut by over 40%. Over 50% of reduce its staff by 25%, saving over patients were already in the HIS $200,000 per year. system. 9 12/22/2011 HP Confidential eindia.eletsonline.com
  10. 10. What is the HP Hyland OnBase Value?• Integration into Leading Healthcare Applications − Epic, Meditech, McKesson, GE Centricity, Allscripts, Eclipsys − Peoplesoft and Lawson Financials and HR − View scanned images from within the EMR patient record with the click of a button.• Share Complete Patient Health Record Globally − Cleveland Clinic integrated clinical content: EKG’s, retinal eye scans, lab results, photo’s, paper charts, forms, insurance, consent forms, etc into Epic with Hyland OnBase − $1.9M documents viewable thru Epic − Be prepared for Medicare and Medicaid RAC audits• Speed Revenue Cycle − Decrease deficiencies and delinquent charts with simultaneous chart analysis and coding processes − Generate bills faster 10 12/22/2011 HP Confidential eindia.eletsonline.com
  11. 11. Now Application Enabled MFP’s • Connect MFPs to business applications at the device • Integrate workflow application buttons to front panel • Consistent user experience across the HP enterprise fleet eindia.eletsonline.com
  12. 12. Image Classification &Optimization Meta Data Electronic Patient Record Patient Documents Pat. ID Doc Type 1234 Daily Flowchart 5678 Lab Report 9631 Doctor’s Letter 5281 Patient Admission Form
  13. 13. What is the HP Hyland OnBase Value“An Award Winner with Strong HealthcareReferences.” Quadrant Best in KLAS for Document Management and Imaging Leader in Gartner Magic References: •Cleveland Clinic •Sharp Health •Allina Hospitals and Clinics 13 12/22/2011 HP Confidential •SSM Health Care eindia.eletsonline.com
  14. 14. HP and OnBase industry business uses HEALTHCARE • Coding • Medical Records Management • Patient Services • Human Resources • Registration • Accounts Payable • Patient Accounting 14 12/22/2011 HP Confidential eindia.eletsonline.com
  15. 15. Integrated HP Workflow – Connectivity & Mobility Company “A” places Order to Company “B” Company A Company BUser Scans Invoice Invoiceusing OXPd 1.6 Company “” fulfills theApplication on MFP Purchase Order and creates Invoice using Exstream Software 2 1 HP MFP MatchScanned Document is PO/Docs 4added to DocumentMgmt System andinitiates Workflow Evaluate Regular Approve Invoice Processing Approval Step 3 Release Payment Workflow Missing Exception Submit Docs Processing Escalate 15 22 December 2011 eindia.eletsonline.com
  16. 16. Mobile Workflow eindia.eletsonline.com
  17. 17. Coming Soon!OnBase MRM for iPad eindia.eletsonline.com
  18. 18. Signature Deficiencies – Signature Note eindia.eletsonline.com
  19. 19. Q&A eindia.eletsonline.com
  20. 20. Thank You eindia.eletsonline.com