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eUttar Pradesh 2015 - Naval Khosla Technology Leader, Industry Solution (smart cities) IBM

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eUttar Pradesh 2015 - Naval Khosla Technology Leader, Industry Solution (smart cities) IBM

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eUttar Pradesh 2015 - Naval Khosla Technology Leader, Industry Solution (smart cities) IBM

  1. 1. 1 IBM Smarter Cities Approach Enabling Growth, Changing Trends Naval Khosla (nakhosla@in.ibm.com) Group Manager Technology – Smarter Cities (India South Asia)
  2. 2. 2 Planning and Management Design and implement a city plan to realize full potential for citizens and businesses; while efficiently running daily operations Infrastructure Deliver efficient fundamental city services that make a city desirable for citizens Human Provide effective services that support the economic, social and health needs of citizens Leaders are innovating across services to meet and exceed citizen expectations InfrastructureHuman Planning and Management Government and Agency Administration Environmental Social and Health Transportation Energy and Water Education Public Safety Urban Planning
  3. 3. 3 Cities have a range of competing goals they want to deliver for their citizens Healthy Accessible Productive Learning Sustainable Safe A smarter city is… Healthcare Citizen participation Remote connectivity Transportation Housing Mobile connectivity Communications Public safety Privacy Energy Education Innovation Commerce Investment Vibrant Culture
  4. 4. 4 City Systems are highly interconnected The degree of ICT adoption affects the attractiveness of a city’s business environment Transport Energy BusinessPeople Water Communication Greater commerce increase use of transport infrastructure Transportation is one of the primary consumers of energy demand Energy is the reason for a substantial part of all water withdrawals Water quality affects the health of citizens Human capital determines speed of ICT adoption Commuting affects quality of life Industry accounts for a large proportion of water withdrawals City Services & Infrastructure are highly interconnected - Establishing correlation between them is the way forward
  5. 5. 5 Cities are traditionally built and governed by silos. These can often be self centric and focus on their own objectives while not taking their impact on the city as a whole into consideration. General City Operations Scenario Engineering Revenue Transport Health Solid Waste Mgmt Social Delivery Issue: No Holistic ViewIssue: No Holistic View Corporation Responsibility Department Responsibility Project Responsibility Task Responsibility
  6. 6. 6 Engineering Revenue Transport Health Solid Waste Mgmt Social Delivery Corporation Responsibility Department Responsibility Project Responsibility Task Responsibility Integrated Operations and Executive Decision Support System A Smarter City should see itself as a single entity with interconnected sub-systems. Executive View Smarter Approach to manage Cities
  7. 7. 7 IBM Smarter Cities Approach – Need of centralized Operations & Command Centers For effective Cross Agency collaboration InfrastructureHuman Planning and Management Government and Agency Administration Environmental Social and Health Transportation Energy and Water Education Public Safety Urban Planning Planning and Management Design and implement a city plan to realize full potential for citizens and businesses; while efficiently running daily operations Infrastructure Deliver efficient fundamental city services that make a city desirable for citizens Human Provide effective services that support the economic, social and health needs of citizens
  8. 8. 8 Key Performance Indicators Cross Agency Collaboration Geo spatial contextual mapping Weather Feed Incident & Event Management Video Feed IBM Intelligent Operations Center Offer across services for cross agency collaborations
  9. 9. 9 IBM IOC offers Government Operation Centers
  10. 10. 10 Emergency Situation Reported Fire Reporting Public Complaints, Local Information, Press, etc Live Weather Feeds IBM Smarter cities platform rapidly responds to Emergencies / Non-Emergency Situation City Flash FloodExtreme Weather Condition Fire Situation City Emergency Events Rules engines starts automated responses via Standard Operating Procedures (SOPs) Rules KPI based Alert is generated Severity level defined Heat Map Predicted extreme weather Condition in City Prediction Situational Awareness Engines monitor weather feeds Situational Awareness SOP Integrated City Operations Control Center External System Mobile App Web SMS, / PSTN Social Media Call Center Municipal Services Departments , Volunteers and Citizens are Alerted !!! Sewerage / Water / Road / Health Real Time Ground Updates Management Fully Informed Minute Details are handled Departments on High Alert Response Teams are Dispatched First Responders are Alerted Alert Notification Sent to citizens
  11. 11. 11 IBM IOC led Smarter cities empower the Executives Public Grievances / CM Cell Epidemic Control ….many more Internal Systems / ERP Work Order Progress Real Time Data Real Time Data Real Time Data Real Time / Processed Data RealTimeData Quality of Life / Happy Index Welfare Scheme Progress Integrated City Operations Control Center External System Mobile App Web SMS / PSTN Social Media Call Center Events are Captured, Analyzed & Correlated Easy to View & Analyze Real Time City, Zone and Ward Level Information available readily Ready for Questions Ready for Meetings Event Correlation Rule Based Issue Progression Situational Awareness KPI & Alerts Executive Decision Support System Critical Event Monitoring Work Order Status Seamless Integration Key Operational Insights City Updates in Real Time GIS based Incident Heat Map Zone, Ward Insights Performance Indicators Revenue Updates
  12. 12. 12 Reached Site Task Complete Task Initiated Site Cleared Incident Closed Mobile SOP Citizen having Municipal Mobile Application Geo-Coded Photo Clicked & Uploaded Standard Operating Procedure Initiated Event / Incident is Reported Event Validated and Correlated Gains Insight of Traceable Report Integrated City Operations Control Center Sewer Overflow Filthy Beach Road Repair Pavement Blocked Garbage Piled up Water Wastage Day to Day City Issues Reached Site Task Completed Task Initiated Site Cleared Incident Closed Standard Operating Procedure Progress Chart Incident Tracking at Control Room Real Time Field Report First Responder Team reached the Site First Responders is Alerted Issue Resolved Citizen Updated Those Smarter cities encourage Citizen & Field Force Collaboration
  13. 13. 1313 Davao City Government: Fast growing Philippine city is enhancing Public Safety and adopted Intelligent Operations to improve Real-time Response Capabilities. This will integrate multiple city agencies into Public Safety and Security Command Center. Zhenjiang: A city in China needed to develop an efficient, high- speed urban passenger transport network that will scale to meet the demands of the growing population. They chose IBM Smart Operations Center to solve the central command center of the program to achieve the transport system . IBM Intelligent Operations Center led examples For Cross Agency collaboration and command centers Zhenjiang: Uttar Pradesh can build similar operations centers to manage key cities and other facilities. A leading Indian township planner is developing state of art city & IBM Intelligent Operations Center platform to monitor the status of key city systems. The Bangalore Water board launched IOC based water- management solution that uses advanced analytics and near-real- time feedback on water-supply status, helping engineers make timely modifications to water-distribution patterns and mitigate water loss that is due to theft, leakage and malfunctions
  14. 14. 14 Smarter Transportation - enhances the traveler experience InfrastructureHuman Planning and Management “What used to be a time-consuming process is now accomplished automatically and in real time, allowing us to make smarter and more timely decisions that keep our city’s traffic flowing smoothly.” Used intelligent video analytics to provide real-time traffic information to drivers, conduct traffic surveillance and improve city roads . Bucheon City Official, Korea Smarter Transportation Leverage information to create visibility across transportation networks and improve operations Anticipate commuter demand to optimize capacity and minimize congestion Coordinate resources to assure safety and improve the traveler’s experience
  15. 15. 15 Traffic Flow Reports Traffic Flow Reports Traffic events for historical trends Traffic flow at various granularities of time Traffic events for historical trends Traffic flow at various granularities of time View traffic congestion for historic date and time View traffic congestion for historic date and time IBM Intelligent Operations for Transportation (IOT) Improves Cities to enhances the traveler experience Traffic Congestion Status Traffic Congestion Status Tabular View of Traffic, Devices or Events Tabular View of Traffic, Devices or Events Click to view details for selected item Click to view details for selected item Device/Event Map View [Zoomed In] Device/Event Map View [Zoomed In] Device/Event Map View [Zoomed Out] Device/Event Map View [Zoomed Out]
  16. 16. 16 Smarter Transportation customers realizing real results Finnish Transport Agency transforms 78,000 km of roadway data into insights to enhance safety and operational efficiency Integrate and analyze existing roadway data to improve road maintenance and make the country's motorways safer and easier to navigate A city in China improves bus scheduling 99% with changes to routes and schedules in seconds instead of hours Improve bus system on-time performance and more accurate scheduling with sensor technology and business analytics Singapore Land Transport Authority reduces traffic congestion and reduces fares for 68% of commuters Forecast traffic conditions up to 60 minutes into the future to help prevent traffic congestion before it occurs Swedish Road Administration pilot reduced traffic by 25%in the center of Stockholm and generated an estimated €50 Million in new revenue Break gridlock with a smart road use management system that employs advanced automatic license plate recognition (ALPR) and radio frequency identification (RFID)
  17. 17. What the analysts are saying on IBM Smarter City Solutions Leadership position Ranked #1 among smart city suppliers “[IBM’s] continued investment in research and development (R&D), products and city engagements has allowed it to maintain its leadership position despite the growing number of heavyweight competitors.” Unmatched capabilities “The breadth and depth of capability in software and services … along with the ability to analyze and integrate information and provide executive dashboards and citizen interaction is probably unmatched in the market.” Brings all the pieces of the smart city puzzle together Integrated solutions IBM leads the way as a game changer in the smart city marketplace, based on client engagements and integrated solutions combining state-of- the-art hardware, software and services. Game changer in the marketplace 1 Navigant Research, Navigant Research Leaderboard Report: Smart City Suppliers, Eric Woods and John Gartner, 3Q 2013. 2 Frost & Sullivan, Strategic Opportunity Analysis of the Global Smart City Market, August 2013. 3 Forrester Research, Service Providers Accelerate Smart City Projects, Jennifer Belissent and Frederic Giron, July 30, 2013.
  18. 18. 18 IBM Smarter Cities Approach Infrastructure Human Planning and Management Enabling Growth, Changing Trends

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