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Search Engine Optimisation
 Your questions answered

              Remone Tawadros
              Operations Director
Introduction




     The search marketing landscape
     Search trends, search ad spend
     The role search plays in the online and offline
     advertising world
     Search engines in the marketing mix
     Why participate in search engine marketing
The search marketing landscape

• Google is the #1 website visited by Australians
• Search Engines account for 11% market share
  of total website visits
• More people use a search engine than
  Facebook, news sites or online banks
                                             Search Engines

                             Social Networking and Forums

                                            News and Media

                                   Shopping and Classifieds
                                                                                                          April, 2005
                                                                                                          April, 2008
                                              Email Services

                                          Portal Frontpages

                            Banks and Financial Institutions

                                                       Travel

                                                               0%   2%     4%    6%     8%      10% 12%
* Source: Hitwise Industry Share of Visits by Australian Internet Users, April 05 vs April 08
Search trends, search ad spend

     Reach*
     • Online Audience - 13.1 million
     • 92% visit a search engine (12.1M)
     • 88% of searches on Google




 PWC: IAB Online Advertising Expenditure Report, March 09
Search trends, search ad spend




 PWC: IAB Online Advertising Expenditure Report, March 09
Primary Search Engine
Search Engine Relationships
                     Paid Search Results
                     Organic Search Results
                     Supplemental Paid Search Results
How Search Engines Work

• At a simple level, a search engine result is made up of
  three components working together.




   1. Secret Algorithm to   2. A database that   3. A “spider”, “crawler”
   determine the ranking    stores the indexed   or “robot” that
   position of a page       pages                systematically searches
                                                 and indexes the web
Search Engine Optimisation



• To help our customer’s site rank high, we must
  influence these components to our advantage.

• We refer to them as:
   – On-Page Factors
   – Off-Page Factors
On – Page Factors




                    On-Page Factors

                        You need to say the right things ….
                       Don’t leave it for others to work out!
Spider

  Search Engine interaction = Spider
  Food




         Relevant          Inclusion
         Content
Spider


 Accessible to Site Crawlers

                 Page one     Domain.com/product.asp?catid=1&sessid=1

                              Javascript:void (0);


         !!!
                 Page two




         Home


                 Page three
Diagnostic Tools
Off – Page Factors




                     Off-Page Factors

                                We think you are great
                           Others need to feel the same
Links




                                       All about
    All about   All about                your
                  your                 business
      your
                business
    business




   Topically    Links from highly
   Relevant     credible websites on
                the same topic.
                                                   Topically relevant &
                                                   Highly Credible
Diagnostic Tools
Relevance to consumers


  Relevance
  • Being indexed only means you’re in the race
  • There are more than X,000,000,000 other runners
    …each one at the mercy of :

       “Search
       Query”

                                                  Matching process / Algorithm



                             ON page factors:   OFF page factors:
                             * Body copy        * Links from other websites
                             * Internal links
                             * etc



                                                Source: Greenlight UK
Example of government sites that need
attention



                     ??
Swine Flu results




              With Victoria
             having the most
             cases of human
             swine flu (1,876
                humans)
Example of a good government site
SEO Snapshot


   Search Engine Optimisation (SEO)
         – Keyword strategy
            » Selecting keywords to optimize for
         – What do search engines look for at your site
            » Copywriting for search engines
            » Writing SEO-specific pages
            » Frequent content changes
            » Relevancy
      • What do search engines look for outside your site
             » Link building strategies
Why participate in search engine
marketing (SEM)

Search Engine Marketing offers unparalleled
 results for advertisers.

•   Reach
•   Cost
•   Timing
•   Flexibility
Why participate in search engine
marketing (SEM)
 •   Reach
      – Access to ~80% of Internet users worldwide

 •   Cost
      – Low costs for high ROI
      – Pay Google when users click on your ads

 •   Timing
      – Ads are seen by users looking to purchase
      – Reach your audience at the right time, with the right message

 •   Flexibility
      – Start advertising quickly
      – Unlimited changes, whenever you want
      – You can target ads to the specific location & language of your
         customers
The role search plays in online and
offline advertising world




       Tagged keyword of any media
       directs viewers to Search
Search engines in the marketing mix




                          DM




                       Broad-
                       Broad-    Email

                       casting
What key performance indicators (KPIs)
should search marketers consider?




 When doing Search Engine Marketing there's
 always a goal to look towards
  Traffic
  Sign ups
  Rank #1
  Increase the number of qualified visitors
  Reduce cost of leads
Wrap up
 Q&A

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Search Engine Optimisation Your Questions Answered

  • 1. Search Engine Optimisation Your questions answered Remone Tawadros Operations Director
  • 2. Introduction The search marketing landscape Search trends, search ad spend The role search plays in the online and offline advertising world Search engines in the marketing mix Why participate in search engine marketing
  • 3. The search marketing landscape • Google is the #1 website visited by Australians • Search Engines account for 11% market share of total website visits • More people use a search engine than Facebook, news sites or online banks Search Engines Social Networking and Forums News and Media Shopping and Classifieds April, 2005 April, 2008 Email Services Portal Frontpages Banks and Financial Institutions Travel 0% 2% 4% 6% 8% 10% 12% * Source: Hitwise Industry Share of Visits by Australian Internet Users, April 05 vs April 08
  • 4. Search trends, search ad spend Reach* • Online Audience - 13.1 million • 92% visit a search engine (12.1M) • 88% of searches on Google PWC: IAB Online Advertising Expenditure Report, March 09
  • 5. Search trends, search ad spend PWC: IAB Online Advertising Expenditure Report, March 09
  • 7. Search Engine Relationships Paid Search Results Organic Search Results Supplemental Paid Search Results
  • 8. How Search Engines Work • At a simple level, a search engine result is made up of three components working together. 1. Secret Algorithm to 2. A database that 3. A “spider”, “crawler” determine the ranking stores the indexed or “robot” that position of a page pages systematically searches and indexes the web
  • 9. Search Engine Optimisation • To help our customer’s site rank high, we must influence these components to our advantage. • We refer to them as: – On-Page Factors – Off-Page Factors
  • 10. On – Page Factors On-Page Factors You need to say the right things …. Don’t leave it for others to work out!
  • 11. Spider Search Engine interaction = Spider Food Relevant Inclusion Content
  • 12. Spider Accessible to Site Crawlers Page one Domain.com/product.asp?catid=1&sessid=1 Javascript:void (0); !!! Page two Home Page three
  • 14. Off – Page Factors Off-Page Factors We think you are great Others need to feel the same
  • 15. Links All about All about All about your your business your business business Topically Links from highly Relevant credible websites on the same topic. Topically relevant & Highly Credible
  • 17. Relevance to consumers Relevance • Being indexed only means you’re in the race • There are more than X,000,000,000 other runners …each one at the mercy of : “Search Query” Matching process / Algorithm ON page factors: OFF page factors: * Body copy * Links from other websites * Internal links * etc Source: Greenlight UK
  • 18. Example of government sites that need attention ??
  • 19. Swine Flu results With Victoria having the most cases of human swine flu (1,876 humans)
  • 20. Example of a good government site
  • 21. SEO Snapshot Search Engine Optimisation (SEO) – Keyword strategy » Selecting keywords to optimize for – What do search engines look for at your site » Copywriting for search engines » Writing SEO-specific pages » Frequent content changes » Relevancy • What do search engines look for outside your site » Link building strategies
  • 22. Why participate in search engine marketing (SEM) Search Engine Marketing offers unparalleled results for advertisers. • Reach • Cost • Timing • Flexibility
  • 23. Why participate in search engine marketing (SEM) • Reach – Access to ~80% of Internet users worldwide • Cost – Low costs for high ROI – Pay Google when users click on your ads • Timing – Ads are seen by users looking to purchase – Reach your audience at the right time, with the right message • Flexibility – Start advertising quickly – Unlimited changes, whenever you want – You can target ads to the specific location & language of your customers
  • 24. The role search plays in online and offline advertising world Tagged keyword of any media directs viewers to Search
  • 25. Search engines in the marketing mix DM Broad- Broad- Email casting
  • 26. What key performance indicators (KPIs) should search marketers consider? When doing Search Engine Marketing there's always a goal to look towards Traffic Sign ups Rank #1 Increase the number of qualified visitors Reduce cost of leads