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Video Conferencing Software Tools 2020

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Page 1 of 66
Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia
Video Conferencing is a form of telec...
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Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia
How does Zoom work?
Choose your plan
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Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia
Using Zoom in your browser
It's fairl...
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Video Conferencing Software Tools 2020

  1. 1. Page 1 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Video Conferencing is a form of telecommunications, in which participants join online meetings using devices with built-in cameras. It may also be referred to as videotelphony, video calling, video chat, or web conferencing. Types of Video Conferencing Tools  Zoom https://zoom.us  Cisco Webex Meetings https://www.webex.com  GoToMeeting https://www.gotomeeting.com  Microsoft Teams http://teams.microsoft.com  Amazon Chime https://aws.amazon.com/chime  Lifesize https://www.lifesize.com  U Meeting https://u.cyberlink.com/products/umeeting  Join.Me https://www.join.me  BlueJeans https://www.bluejeans.com  Zoho Meeting https://www.zoho.com/meeting  Skype https://www.skype.com/en ZOOM is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. ZOOM is a cloud-based video conferencing service you can use to virtually meet with others - either by video or audio-only or both, all while conducting live chats - and it lets you record those sessions to view later. Over half of Fortune 500 companies reportedly used Zoom in 2019. When people are talking about Zoom, you'll usually hear the following phrases: Zoom Meeting and Zoom Room. A Zoom Meeting refers to a video conferencing meeting that's hosted using Zoom. You can join these meetings via a webcam or phone. Meanwhile, a Zoom Room is the physical hardware setup that lets companies schedule and launch Zoom Meetings from their conference rooms. Zoom Rooms require an additional subscription on top of a Zoom subscription and are an ideal solution for larger companies. Zoom's main (core) features  One-on-one meetings: Host unlimited one-on-one meetings even with the free plan.  Group video conferences: Host up to 500 participants (if you purchase the "large meeting" add-on). The free plan, however, allows you to host video conferences of up to 40 minutes and up to 100 participants.  Screen sharing: Meet one-on-one or with large groups and share your screen with them so they can see what you see.
  2. 2. Page 2 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia How does Zoom work? Choose your plan Zoom allows one-to-one chat sessions that can grow into group calls, training sessions and webinars for internal and external audiences, and global video meetings with up to 1,000 participants and as many as 49 on- screen videos. The free tier allows unlimited one-on-one meetings but limits group sessions to 40 minutes and 100 participants. Paid plans start at $15 per month per host. Zoom offers four pricing tiers (not including a Zoom Room subscription):  Zoom Free: This tier is free. You can hold an unlimited number of meetings. Group meetings with multiple participants are capped at 40 minutes in length, and meetings can't be recorded.  Zoom Pro: This tier costs $14.99/£11.99 per month and meeting host. It allows hosts to create personal meeting IDs for repetitive Zoom Meetings, and it allows meeting recording in the cloud or your device, but it caps group meeting durations at 24 hours.  Zoom Business: This tier costs $19.99/£15.99 per month and meeting host (10 minimum). It lets you brand Zoom meetings with vanity URLs and company branding, and it offers transcripts of Zoom meetings recorded in the cloud, as well as dedicated customer support.  Zoom Enterprise: This tier costs $19.99/£15.99 per month and per meeting host (100 minimum) and is meant for businesses with 1,000+ employees. It offers unlimited cloud storage for recordings, a customer success manager, and discounts on webinars and Zoom Rooms.  Optional - Zoom Rooms: If you want to set up Zoom Rooms, you can sign up for a free 30-day trial, after which Zoom Rooms require an additional $49/£39 per month and room subscription, while webinars using Zoom cost $40/£32 per month and host. Zoom app downloads The desktop app is available for Windows and macOS, while the mobile app is available for Android and iOS. All the apps let you join a meeting without signing in, but also let you sign in using a Zoom account, Google, Facebook, or SSO. From there, you can start a meeting, join a meeting, share your screen in a Zoom Room by entering the meeting ID, start Zoom Meetings, mute/unmute your mic, start/stop the video, invite others to the meeting, change your screen name, do in-meeting chat, and start a cloud recording. If you're a desktop user, you can also start a local recording, create polls, broadcast your Facebook live on Facebook, and more. In other words, the desktop app is more fully featured, although, if you're a free user, you can still get a lot of mileage from the mobile app. Zoom Outlook plugin As well as the various other Zoom app downloads, it is also possible to use Zoom in other ways. For example, there's a Zoom Outlook plugin that's designed to work directly in your Microsoft Outlook client or as an Add-in for Outlook on the web. This Outlook plug drops a Zoom button right into the standard Outlook toolbar and lets you start or schedule a Zoom meeting with a simple click. Zoom browser extensions Another tool for quickly starting or scheduling a Zoom meeting comes in the form of an extension for your favourite browser. There is a Zoom Chrome extension and Zoom Firefox add-on that let you schedule a Zoom meeting via Google Calendar. A simple click on the Zoom button and you can start a meeting or schedule one for later with all the information on the meeting being sent via Google Calendar to make it easy for participants to join.
  3. 3. Page 3 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Using Zoom in your browser It's fairly tricky to join a Zoom meeting in your browser without using the app. It is possible however. For example, you can join a meeting directly by using a Zoom web client link that looks something like this— zoom.us/wc/join/your-meeting-id. Some clever bods have also worked out a browser extension that let's you join a Zoom meeting straight from your browser without the hassle of the app. This is ideal if you're on a secure work laptop that doesn't let you install any apps for example. You can go straight to the web version of a Zoom meeting using: https://zoom.us/wc/{your-meeting-id}/start No app or extension needed. This extension is currently available for Chrome and Firefox. Though it is worth noting it's not officially created by Zoom. Zoom on your TV It is actually possible to get Zoom working on your TV so you can have a video call on the big screen. We've written a detailed guide on the various ways you can get Zoom on your TV that's worth checking out. CREATING AN ACCOUNT and LOGGING IN 1. Visit https://zoom.us/, and click “SIGN UP, IT’S FREE.” (If you already have a Zoom Account, click Sign In.) 2. Enter your email address and create or enter your password TO SCHEDULE A MEETING 1. Click Schedule a Meeting (top) or Meetings (left pane) 2. Add Topic & Description 3. Insert Meeting Date & Time 4. Add Approximate Duration & Time Zone. *Users aren’t limited to the set duration. Meetings CAN start before and go longer— except basic users with multiple participants ARE limited to 40 minutes. 5. Recurring Meeting: select if users will regularly meet using the same link.
  4. 4. Page 4 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia 6. Registration: usually leave unchecked 7. Meeting ID: use Generate New Meeting ID most of the time. Personal Meeting ID is OK for use with close colleagues. Sharing it broadly means anyone with that link could join any other meeting using that meeting ID! 8. Video: recommend starting with Host and Participant Video on.* 9. Audio: recommend starting with Host and Participant Video on.* *Some users will prefer it off, but it adds a step/complication for end user to turn on. Easier for those non-familiar to quickly mute camera or audio than locate to turn on. 10. Meeting Options: a. Meeting Password: recommend only using with Personal Meeting ID. b. Join Before Host: recommend leaving off. c. Mute Participants: recommend leaving unchecked, except for very large meetings. d. Enable Waiting Room: recommend leaving unchecked. e. Record Meeting Automatically: Use as requested. End user is notified of recording. 11. Alternative Host: Use if you can’t be at meeting, and another Pro user will be. 12. Click Save. 13. On the following screen, choose Copy the Invitation, and share it with those on the call. It includes both an email link and dial-in phone numbers for those not using a computer.
  5. 5. Page 5 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia ZOOM: Hosting or Joining a MEETING and THE ZOOM INTERFACE. You do not need to have a Zoom account to participate in a meeting someone else is hosting, but you will be asked to download the Zoom software. To host a meeting, you must have an account. 1. To Join as the Host: if you’re hosting a scheduled meeting, click Meetings and then click Start Meeting Link under Topic. You can also click the meeting link, as indicated in #2, below. 2. Both hosts and non-host participants can Also join a Zoom meeting by clicking the URL in a Meeting Invitation. 3. After clicking the invite link, you will Be prompted to Open Zoom and/or “download And run Zoom” 4. When Zoom opens, you’ll want to be familiar Mic Video Participants Screen Chat Record End Meeting Sharing Mic: clicking the ^ next to the mic icon allows you to switch between your available mics and speakers. Clicking ON the icon allows you to mute your current mic. Video: clicking the ^ next to the camera icon allows you to switch between your available cameras. Clicking ON the icon allows you to mute/turn off your camera. Participants: Clicking on Participants lets you see who is in your meeting, and the host may mute one or more of the participants mics/cameras. Screensharing: Clicking the Share icon lets you select a screen or portion of your screen to share with participants. A green box appears on your monitor around the screen being shared. Chat: Clicking chat lets participants type quick notes to the group or to individuals. Record: Clicking record allows you to record the meeting. We recommend saving to computer. Participants WILL be notified that the meeting is being recorded. End Meeting: Clicking this allows you to leave a meeting, or, as the host, to end the meeting for all.
  6. 6. Page 6 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Webex Meetings is Cisco's cloud-based web and video conferencing service that enables global and virtual teams to collaborate on mobile devices and standards-based video systems in real time. Webex Meetings includes features such as screen sharing, meeting recording, customizable layouts and meeting broadcasting. Real collaboration, in real time Video conferencing in Webex Meetings is an engaging, highly interactive way to meet face-to-face with colleagues, partners and customers over an IP network. Plus, it can fuel more productive online collaboration through additional features like screen sharing, meeting recording and integration with unified communications solutions for VoIP, messaging, presence, and more. A high-quality video conference can make participants feel like they’re right in the room with the people they’re meeting with, even if everyone is actually far away. As a real-time application, it keeps the proceedings in sync with a live and crystal-clear video feed,further enhanced by crisp audio quality. Attendees can:  Make eye contact and see meeting participants’ facial expressions in rich detail.  Keep meetings focused with face-to-face conversations and visual aides.  Boost participant engagement beyond what’s possible with audio conferencing alone.  Reduce unnecessary business travel by holding a video conferencing meeting instead. The benefits of real-time video conferences are extensive, ranging from more productive meetings to less time-consuming and expensive visits to remote sites. An online meeting is the perfect forum for an internal discussion, a client-facing presentation and much more! Simple to join, easy to participate When joining a video conference, there are usually multiple options for connecting to audio. The most common are dialing-in via phone, joining with a computer, or using a mobile app:  Dialing in entails either calling a special number and entering a PIN for the video conference in question, or receiving an automated call to a designated number and then picking up to join. In Webex Meetings, the Call Me feature makes it easy to join in the latter way.  Connecting with a computer means using that device’s speakers and microphone (instead of a phone) to join a meeting in a web browser or a dedicated desktop app. In many cases, end users opt also for headphones or headsets that allow them to hear better and limit the amount of background noise filtering into the conference.  With a native mobile app, someone can join a video conference from a phone or tablet without needing the extra step of dialing-in. Joining can be as simple as clicking a button when it’s time to start. Webex allows for one-click or one-tap joining from any device for more straightforward online collaboration – just press the Webex button to begin! That spares everyone the hassle of navigating complex interfaces or entering long dial-in numbers and PINs. Meetings can also be easily scheduled, joined, and initiated directly from a computer’s toolbar using Webex Productivity Tools. With these features and others, Webex delivers a more streamlined meeting experience. Not only do you get to see everyone in high-definition video, but you don’t have to jump through a bunch of hoops just to get into the conference.
  7. 7. Page 7 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Hop on from any device, anytime, anywhere Video conferencing is especially popular among mobile and remote workers, because it gives them a high- quality way to interact with each other and stay in touch from any location or device. Even if they don’t have a PC or Mac in front of them, they can quickly connect using other devices to communicate and work together on key projects. Video conferencing can approximate the experience of an in-person meeting for employees who are spread out over different offices and timezones. Webex’s rich set of features and intuitive interface enables the best possible experience for today’s mobile and remote workers:  Join or host a meeting whether you’re on a computer, tablet, phone or other video-enabled device with a built-in camera.  Customize the layout so that you get the best possible view for the device you’re currently using.  Alternatively, join from any standards-based video conferencing system, no matter the vendor.  Also, it’s possible to hop on from a standard web browser with no additional software downloads required. The flexibility of Webex Meetings is ideal for remote teams, as they can count on being able to have a consistently engaging experience regardless of the devices in use. Fill in even more details with screen sharing Video calling creates clarity, much more so than just hopping on to a traditional conference call or exchanging emails. But there’s more to a breakthrough video conference solution than video feeds alone, as screen sharing in particular adds an extra layer of real-time collaboration to an online meeting. With screen sharing in Webex, more details can be added with just a few clicks or taps:  Share you entire screen so that online meeting participants can watch you walk through a detailed workflow step by step.  Or share just a particular document or application, such as a slide deck or spreadsheet, for a more focused session.  Screen sharing is also possible even if you’re joining a video conference from a mobile device. Screen sharing keeps everyone on the same page. Take advantage of it for reviewing important documents or giving detailed presentations in real time, from any device. Record and share online meetings What if someone couldn’t make it to a video conference meetings? Not to worry: It’s easy to preserve the entire session in a meeting recording and then share it later so they can get up to speed. With Webex, a meeting host can:  Record the meeting and easily share it over email or by posting a link elsewhere.  Ensure viewers can simply click on the link to begin watching, with no download required.  Download and edit meeting recordings before they’re more widely distributed. It’s that easy. Informative and useful video conference meetings are saveable and shareable, so that everyone can learn from them. Invite as many participants as you need Video conferences are often thought of as one-on-one engagements or interactions between very small groups. They’re more flexible than that, though:
  8. 8. Page 8 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia  You can invite up to 100,000 people to a Webex conference, making it the perfect venue even for a large-scale video presentation or lecture.  Hosts can also stream video conferences to social media via Facebook Live for further audience reach.  Scheduling a video conference with any number of participants is easy and can be done directly from all common calendaring software and even from apps like Salesforce. These features make video conferencing a versatile format, one that’s more scalable than either audio conferencing or instant messaging. A path toward unified communications As powerful as it is on its own, video conferencing is even better as one component within a unified communications strategy that also incorporates solutions for calling, team chat and more:  Whiteboarding, file sharing and messaging within the Webex Teams collaboration platform can further boost productivity and keep participants connected.  Cloud calling provides a fast, feature-rich and cost-effective alternative to a traditional phone system.  Adding touchscreen whiteboards or meeting room and desktop devices can improve the meeting experience and enhance collaboration. Unified communications puts everything you need for effective teamwork across your entire organization in one place, with a full set of functional and intuitive systems for staying in touch. Get Started with Cisco Webex Meetings for Attendees Webex Meetings makes joining and collaborating hassle free. You can meet anyone in the world online, talk to them over the phone or your computer, see each other's video and share content. Join a Meeting
  9. 9. Page 9 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia If someone invites you to a Webex meeting, you receive an invite with instructions on how to join in an email invitation. You can click the Join link to join the meeting. You might be asked to enter a meeting password, it is in your email invitation. The Webex user interface is simple. Meeting options in the center and participants and other panels on the right. Connect Audio Before you join a meeting you can choose the settings you use for audio in the meeting. 1. Click the audio connection options in the Webex Meetings app. 2. Choose how you want to hear the audio in the meeting:  Use computer for audio—Use your computer with a headset or speakers. This is the default audio connection type. You can change your headset, speakers, and microphone.  Call me—Enter or select the work or home phone number that you'd like the meeting to call.  Call in—Dial in from your phone when the meeting starts. A list of global call-in numbers is available after you join the meeting.  Don't connect audio—You won't hear any audio in the meeting through your computer or phone. Use this option if you're in the meeting room but want to use your computer to share content in the meeting. 3. If you want to join the meeting with your audio muted, click Mute my microphone Mute my microphone.
  10. 10. Page 10 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia You'll see Unmute my microphone when your microphone is muted. Click Unmute my microphoneUnmute my microphone when you want to speak in the meeting. Start Your Video Before you join a meeting you can choose the settings you use for video in the meeting. 1. If you want to join the meeting with your video turned off, click Turn off my video Turn off my video. You'll see Turn on my video when your video is turned off. Click Turn on my video Turn on my video when you want to show your video. 2. By default, your self-view video shows in mirror view. You can turn off mirror view if you want to see yourself in your self-view video the same way that other meeting participants see you. If you're happy with the audio and video settings that you chose for this meeting, you can save them for your next meeting. To join the meeting from a compatible video device, connect to a device. Share Content You can share content during a Webex meeting. In the Participants panel, grab the ball and drop it next to your name. You become the presenter. Select Share content and start sharing. Go to the Share menu for more sharing options.
  11. 11. Page 11 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia GoToMeeting is fast becoming a favorite tool for teleconferencing, online meetings, and even sales demonstrations. GoToMeeting is extremely flexible. It can be used from any browser as well as most mobile devices, and with or without a camera. GoToMeeting offers a ton of great features, too, even in the free version. The professional versions offer even more powerful tools. • GoToMeeting is especially convenient for companies that have employees virtually all over the place, because it’s easy and super cost-effective to convene everyone via an online seminar instead of flying them all to headquarters for that big annual meeting. • GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time. • GoToMeeting is designed to make it easy for everyone to organize and participate in online meetings, thus eliminating the need to travel and allowing you to be more efficient and productive with your time. • GoToMeeting users can collaborate on documents, deliver presentations, perform product demonstrations and securely share confidential information from anywhere, at any time. GoToMeeting's rapid download, quick meeting setup and intuitive user interface have meeting organizers and attendees up and running in a matter of seconds. • GoToMeeting with HDFaces features the innovative new Citrix Multistream HD technology, which enables all participants to view up to 6 high-resolution video conferencing streams in a high-definition session. Participants can also view video and the presenter's shared desktop in the same screen for the most natural virtual meeting experience yet. • GoToMeeting incorporates industry-standard security features and end-to-end SSL encryption to ensure that login information and meeting data are secure. This high level of security allows GoToMeeting users to confidently present and collaborate on any data. Users can rest assured that information such as sales forecasts, financial data and M&A contracts will not be viewable to anyone except meeting participants. GoToMeeting's All You Can Meet® pricing model provides easy-to-understand billing that helps you effectively budget and manage online meeting costs with no unexpected overage charges or additional fees. Meet as often and as long as you want for one low flat fee. To further increase your savings, GoToMeeting now offers an extended choice of integrated audio conferencing services for your online meetings at no additional cost. With GoToMeeting integrated audio, you can choose between phone conferencing and Voice over Internet Protocol (VoIP) or allow both options. Review a list of commonly used GoToMeeting terms. • Organizer - An organizer has a GoToMeeting account that enables him or her to schedule and host meetings. The organizer can also grant and revoke attendee privileges, such as passing the presenter role, sharing keyboard and mouse, inviting attendees and dismissing others. • Attendee - An attendee is any person who attends a meeting, including organizers and presenters. By default, attendees can view the presenter's screen. An attendee may remotely control the presenter's computer screen if given the privilege. An attendee may optionally chat with other attendees, use Drawing Tools or view the Attendee List. • Presenter - A presenter is any attendee who is giving a presentation and shares his or her computer screen with all the attendees. The initial presenter is also the initial meeting organizer. The presenter also determines who gets to control the keyboard and mouse of the remotely viewed screen.
  12. 12. Page 12 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia • GoToMeeting Website - The website www.gotomeeting.com is where organizers manage their accounts and host meetings and also where attendees join meetings. • GoToMeeting System Tray Icon - The system tray icon is used by Windows users to access organizer features of GoToMeeting and to provide status of GoToMeeting service. To access organizer features, right-click the system tray icon and select the desired feature. • GoToMeeting Suite Icon - Mac users can access organizer features by double-clicking on the GoToMeeting Suite icon on their desktop. • Account Password - An account password is what organizers use to log in to the GoToMeeting website. It must contain at least eight characters and include both letters and numbers. • Meeting Password - A meeting password is an optional value chosen by the meeting organizer that is used to help authenticate attendees. Requiring and specifying a meeting password provides enhanced privacy guarantees for the meeting by ensuring that only attendees who know the meeting password may join the meeting. The meeting password is never transmitted to Citrix Online in any form. The meeting password may be any alphanumeric string of one character or more the organizer would like such as: "7891," "Happy Birthday," "Citrix123," etc. Picking a meeting password that is difficult to guess helps to maximize security. • Viewer - The Viewer is the window displayed on the attendees' computers in which the presenter's desktop or shared application appears. The Viewer window has its own title and menu bars. • Presenter's Windows Image - The presenter's Windows image is the picture of the presenter's Windows desktop or shared application that appears to attendees in the Viewer window. • Published Application - An application that is pushed to a client Windows by Citrix Presentation Server. Product Features Review a list of the most popular GoToMeeting features. Intuitive User Interface Start and join meetings in seconds without training using easy-to-understand controls. Specific Application Sharing* Windows-based presenters only. Display only one application, so the entire desktop does not have to be shown and interruptions will not occur by distracting pop-ups from instant messages or email. Screen Clean* Windows-based presenters only. Instantly hide desktop icons, wallpaper background and toolbars, so attendees won't be distracted by them.
  13. 13. Page 13 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia GoToMeeting Integrated Audio Offer choice of audio service between phone conferencing and Voice over Internet Protocol (VoIP) options for you and your attendees; you can allow both options to be used in the same meeting. HDFaces Video Conferencing You and your meeting participants can collaborate by broadcasting up to 6 high-resolution video conferencing streams while sharing your screen. Mac Support Organize, present and attend meetings from a Mac. Share Keyboard and Mouse Control Securely collaborate on documents in real time. Instantly Change Presenters Enable any participant to present to the entire group. Desktop Recording and Meeting Playback Record and play back meeting sessions to review meetings or send copies to absent colleagues or customers. Chat Window Chat online with any participant in the meeting. Drawing Tools - Pen, Highlighter, Arrow, Spotlight Draw, highlight and point to items of interest right on the screen. Presenters can use the spotlight and erase all markings on the screen. Multiple Monitor Support Integrate GoToMeeting with multiple monitor systems, so users can use one for Screen Sharing and the other for different tasks or share all of their screens. Transparent Control Panel Keep Control Panel open on the screen while screen sharing and chatting. Integration* Easily start or join GoToMeeting sessions through various email and instantmessaging applications. Attendee Authority Grant and revoke attendee privileges before or during a meeting session. Reporting Get detailed reports for trend analysis and ROI validation. True 24-Bit Color Share presentations, graphics, pictures and applications with all meeting attendees in true 24-bit color.
  14. 14. Page 14 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia GoToMeeting Guide: Log in to start In order to use the desktop app to host a meeting, you'll need to log in using your GoToMeeting username (email address) and password.  If you are trying to start your own meeting and end up in the Hallway (shown on the right), click Sign in now to enter your organizer credentials and launch the meeting.  Note that your attendees don't need to log in to join your meeting (with the exception of password-protected meetings). Set up your audio When you first join, you'll be prompted to choose which method you'd like to use to listen to the meeting audio.  Select Computer audio to use your computer's mic and speakers.  Select Phone call to use your telephone to dial in to the audio conference. Once you're in the session, you will see your audio controls on the Audio tab. You can switch audio modes at any time.
  15. 15. Page 15 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Mute & unmute Control your audio using the Audio button at the top of your Control Panel or Grab Tab, which will glow green when you are unmuted and others can hear you. You'll see a Mic icon for Computer audio, or a Phone icon for phone call audio. You can also switch between Computer and Phone audio if needed by opening the Audio pane in the Control Panel. Manage attendees The Attendee list displays all your meeting participants and gives you access to GoToMeeting controls. Click the Arrow icon next to any participant's name to see all options, including the following:  Mute their audio  Promote them to Presenter or Co-organizer  Allow them to take keyboard and mouse control Invite others All that your attendees need to join the meeting is the Join URL or the 9-digit meeting ID. You can quickly see and copy these things to your clipboard in the following places:  In the Attendees pane, click Invite at the bottom right. This will open the Invite People window, where you can copy the URL or generate an email invitation.
  16. 16. Page 16 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia  Click the Meeting ID text at the very bottom of the Control Panel. This will open a drop-down menu with multiple options for sending info to your attendees. Share your webcam • Smile! You can start and stop sharing your camera using the Webcam icon in the Viewer or Control Panel. From the More icon, you can filter which webcams are displayed. • Do you want to preview your camera first? Open Preferences to see a preview of your camera feed. Share your screen You can share your screen or even a specific application with other attendees in the meeting. Use the Screen button in the Viewer or Control Panel to quickly start and stop sharing your screen.
  17. 17. Page 17 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Chat with others The Control Panel includes a Chat pane where you can exchange messages with other attendees. You'll see message notifications appear if your Control Panel is minimized to the Grab Tab. Use the To drop-down menu to select your recipients:  Select Everyone to send a public message to all participants.  Select Organizer(s) only to send a message only to organizers and co-organizers. Select a specific individual to send a private message to just that person.
  18. 18. Page 18 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Record your meeting GoToMeeting allows you to record your meetings (including shared screens and audio) and convert them to a shareable format. This allows you to easily share past meetings with others.  Click Record this meeting at the bottom of the Control Panel to get started.  Once your meeting is over, the Recording Manager will automatically prompt you to convert the recording. Minimize to Grab Tab To save valuable space on your computer screen, you can collapse the full Control Panel into a small Grab Tab that will automatically "cling" to the sides of your screen. Use the Arrow icons to collapse and expand the Control Panel.  Retain easy access to the Audio, Screen and Webcam buttons.  Get new chat notifications when messages come in.  Click the Attendees or Chat icons to expand only those panes.
  19. 19. Page 19 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Explore other tools The GoToMeeting menu offers additional features and tools for you to use during you session, including checking your sound, saving your chat log and configuring your application preferences. To access the drop-down menu, click GoToMeeting at the top of your Control Panel. • Edit your name and email • Change the display language • Configure preferences
  20. 20. Page 20 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Microsoft have been adding lots of new features and applications to Office 365, such as Planner, Shifts and Microsoft Teams. Taking on the likes of Slack, Microsoft describe Teams as a ‘chat-based workspace in Office 365’ allowing teams (internal only at this stage) to work together within one window to enhance teamwork. It's important to note that Microsoft Teams will be replacing Skype for Business (which will be retied 31st July 2021). What does Teams do? Within one window, users can call upon a variety of key Office 365 apps and tools to help them work more effectively, such as: • Calendars and meetings (Outlook) • Create, share, edit and find content (SharePoint, OneDrive and OneNote) • Call and meet team members (Skype) • Chat and instant messaging (Skype) Key benefits of Teams • One centralised hub • Office 365 integration • Customise Teams through APIs and bot frameworks • Enterprise security & compliance • Azure Active Directory integration • No extra cost to Office 365 users Using Teams Before getting started it’s important to understand how Teams fits into the larger Office 365 picture, as creating Teams has some wider implications. Every Team created will automatically create a matching Plan (find out more on this in our Guide to Planner here), SharePoint Team Site, Office 365 Group and shared OneNote. While this brings a number of great benefits, such as shared documents and centralised team information, it can cause some governance and admin headaches. Luckily, the admin side of Teams allows this to be managed as we'll cover below. Overview Once your organisation has access to Teams, you can: download the desktop application, access Teams through your browser or download the mobile app. Teams and Channels To start your teamwork collaboration, you need a team. Setting up Teams is easy and done in a few clicks, requiring a Team name and a description; this then allows team members to be added. As mentioned above, a new Team will create a matching Office 365 Group, OneNote, SharePoint site and Plan—so this does need to be done with some caution.
  21. 21. Page 21 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Each Team has subsections, which are called Channels, and a General Channel will automatically be created. You can have multiple Channels within a Team; for example, you could have a 'Marketing' Team and then Channels such as 'Social Media', 'Product Launch', 'Blogs' etc. Or a Company could be a Team and Channels can relate to departments - you can choose whatever suits your organisation's way of working. Whenever there is a new notification or activity, the Channel will become bold. Channel Tabs Each Channel all have their own tabs along the top. Conversation (group chat), Files (shared documents) and Notes (shared OneNote) are automatically created and you can then add your own tabs. Conversation Conversations are one of the key features of Teams, allowing each Team to have a centralised discussion that is saved and easily searchable. Conversations are the central component where all teamwork is recorded— from file sharing to video calls. The use of @mentions allows you to tag participants or even whole teams to notify others. Users that look at Conversations will easily see where they have been mentioned through the red @ symbol to highlight areas of importance to them. On top of this, your desktop app will notify you through an alert. As well as tagging, users can 'like' content and share emoticons or GIFs.
  22. 22. Page 22 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Files In your Teams window, you can perform a variety of tasks directly within that window or browser, so that you avoid flicking between different applications. These tasks include the ability to delete, download, move files, open, copy, edit or get a link to share with others – giving you all the key features you would get in the native apps. You can also start a Group chat alongside the file, to allow team discussions while all working on the files - and this conversation will appear in your Conversation thread. View team files, edit, upload and create Notes Notes takes you to the Team shared OneNote. Within Teams you can view and edit your OneNotes (directly within the Teams window) or you can click to edit in the OneNote app. Edit within Teams Adding Tabs As mentioned, as well as these three automatic tabs you can also add your own, which currently include Planner, Excel spreadsheets, Word documents, Power BI dashboards and more. Microsoft products can easily be added now, but there are also many future integrations coming to Teams, such as Asana integration. With integration between systems being so vital to teamwork, we can expect to see many more partnerships and out-of-the-box integrations! Menu Along the left-hand side you can navigate to different areas within Teams, such as Chats, Meetings, Files and Activity. Most of these are fairly self-explanatory:
  23. 23. Page 23 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Activities: Shows you the last activities of the Teams that you are part of. Chat: This holds your Skype for Business conversations, providing a complete chat history. However, for a chat within a Team you should use the Teams menu and hold the group chat in 'Conversation'. Teams: An overview of all your Teams that you are part of and allows you to drill-down into each Channel within the Teams. This is also where you can create Teams. Meetings: The Meetings tab pulls your meetings in from Outlook and also allows you schedule meetings within the Meetings tab that are sent to a Team. If you want to schedule other meetings with external users or individuals, you will still need to use Outlook, as the Teams Meeting tab is only to schedule a meeting with a Team. (Remember the aim is team collaboration, not calendar management). Files: Within Files you can quickly find and view files across OneNote, OneDrive and within Teams (stored in their own SharePoint sites). There’s also a very helpful ‘Recent’ tab so you can quickly access the latest documents you were working on, as well as a shortcut to your Downloads. Admin Microsoft Teams is a great product already as it allows great flexibility and gives you many possibilities. However, as mentioned earlier, getting started with Teams can also bring some knock-on effects, which can cause admin headaches. Luckily, within the Office 365 Admin, you can control Teams settings within the Groups control panel. Within Admin settings, you can control who can create teams, what features are or are not allowed, such as video meetings, screen sharing or animated images or if extensions can be used. This gives the control required to allow governance in line with your organisation's policy and ensures you can keep control over the app. Find out more here.
  24. 24. Page 24 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Amazon Chime is a new communications service that transforms meetings with a secure, easy-to-use application that you can trust. With Amazon Chime, you can conduct online meetings, call, chat, and share content easily, both inside and outside your organization. Amazon Chime is a secure, comprehensive communications service that lets you meet, chat, and place business calls inside and outside your organization. Amazon Chime works across your devices so that you can stay connected, helping you to work productively from anywhere. Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK. Amazon Chime Voice Connector is a service that enables enterprises to migrate their telephony workloads to AWS. IT professionals can use Voice Connector for low-cost SIP trunking from on-premises or cloud-based phone systems. Voice Connector supports inbound calling, outbound calling, or both. Developers can also use Voice Connector to build PSTN calling in their own applications using the Amazon Chime SDK or stream audio for phone call analytics and machine learning. Why Amazon Chime? Choose how you communicate Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed. Use one app for all your communication Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to ensure you are never late and your meetings start on time. Pay only for what you use Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending
  25. 25. Page 25 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Amazon Chime Account To join a Amazon Chime team, first download Amazon Chime and create an account. Then you can set a personalized meeting link, add contacts, and start to schedule meetings. Downloading Amazon Chime To begin, first download and install the Amazon Chime client from Download Amazon Chime, or access the Amazon Chime web client at https://app.chime.aws/. Creating an Amazon Chime Account Use the following steps to create your Amazon Chime account. To create an Amazon Chime account 1. Launch the Amazon Chime app, choose Sign in / Sign up, and enter your work email address . 2. Choose Login with Amazon, Create a new Amazon account. 3. Enter your name and work email address, set a strong password, and choose Create your Amazon account. 4. Choose I agree to grant access for your Amazon account to be used with Amazon Chime, check your email, and choose Verify Me. 5. If want to install Amazon Chime on other mobile or desktop devices, repeat the steps above and use the same log-in credentials. All of your devices are synced together. Setting a Personalized Link You can create a personalized meeting link that generates a friendly name for your meeting. To set a personalized link 1. Choose the menu in the upper-left corner by your name, and choose My meeting bridge information. 2. For Personalized ID:, choose Create your personalized ID. 3. Review the information in the message that displays, and choose Acknowledge and continue. 4. Enter the name of your personalized link. It must be between 12-35 characters long. Your personalized link is unique within the Amazon Chime service. 5. Choose Save. Adding Contacts Use the following steps to add a contact. To add contacts 1. In the Amazon Chime client, choose Contacts. 2. Search for the contact by name, email address, or phone number. 3. If the contact appears in your search, select the contact, and choose Done. 4. If the contact does not appear in your search, choose Invite contact to send them an email invitation. To add a contact from your history 1. Do one of the following: • From the Amazon Chime desktop or web client, under Meetings and Calls, choose Call history. • From the Amazon Chime mobile app, choose Calls. 2. Select the contact to open the actions menu. 3. Choose Add to my contacts. Attending Meetings Using Amazon Chime There are several different ways you can join a meeting, depending on where you are joining from. After you join a meeting, you can take advantage of several helpful Amazon Chime features, including video, screen sharing, desktop, and other controls.
  26. 26. Page 26 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Joining a Meeting There are several ways you can join an Amazon Chime meeting based on the way your environment is set up and the features that you want to use. To determine the best way to join, review the following criteria to see which items apply to you. • Audio configurations (Note: To avoid an echo, choose one audio source for each room.) o If you have audio delivered over voice over IP (or VoIP), you can use any of the Amazon Chime clients, both mobile and desktop. Make sure that your device is connected to a stable network. o If you are attending a meeting from a large conference room that has built-in microphones and speakers, or if you prefer to use a telephone, choose to dial in to your meeting. Amazon Chime Pro includes international access numbers and toll-free numbers. The link to find the access numbers is in the Amazon Chime client under Meetings, Schedule a Meeting. o If you are joining a meeting from a room that has a built-in video conference system that is compatible with Amazon Chime, you can choose to use the audio from that device. • Screen share features o To share your screen with meeting attendees, you can use either an Amazon Chime client that is running on a supported Windows or macOS device, or a supported in-room video system. Make sure that your device is connected to a stable network. o To view someone’s screen share, you can use any of the Amazon Chime clients (mobile or desktop), or a supported browser by using the web screen viewer. The web screen viewer is ideal for attendees who need to view a screen share but can't install add-ins or other software on their computers. • Video features o If you want to use the video features, you can use the Amazon Chime client running on a Windows, macOS, or iOS device, or via an in-room video system.
  27. 27. Page 27 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Amazon Chime Main Screen / Audio and Video Setup Amazon Chime Start Meeting / Start Video Call Amazon Chime Host at Meeting / Joining Meeting without Amazon Chime App
  28. 28. Page 28 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Lifesize is a video and audio telecommunications company in the United States which provides high definition videoconferencing endpoints and accessories, touchscreen conference room phones and a cloud-based video collaboration platform. Lifesize's worldwide headquarters is located in Austin, Texas. Lifesize is a suite of stellar, end-to-end, and award-winning video conferencing and meeting room solutions. Since its inception in 2003, it has now become one of the go-to cloud-hosted communication solutions by thousands of organizations in over 100 countries. Touted as the world’s first 4k video conferencing solution and service architecture, it allows you to create virtual meeting rooms and integrated directories. This way, you can enjoy seamless and uninterrupted communication, better collaboration, and increased productivity. With Lifesize, users will be able to set up the right type of conferencing software, hardware, equipment, and device on any meeting room or meeting space, whether it is an ultra-mini, small, medium, or large meeting space. This makes Lifesize a scalable suite which is ideal for conducting one-on-one interactions, huddles, boardroom meetings, forums, and seminars. The video conferencing and meeting room suite connects employees, audiences, and participants with each other, regardless of the platform and device they are using, delivering consistent conferencing experiences across all types of platforms and devices. Lifesize is also highly-interoperable. Users can integrate Lifesize with popular applications like Skype for Business, IBM Sametime, Slack, HipChat as well as with other video systems. Because of this, users need not change their existing workflows to enjoy the web, audio, and video conferencing capabilities of the suite. Lifesize offers features that IT professionals and administrators will maximize. These features enable them to check if the quality of calls across devices was good, monitor meeting rooms, set up a centralized directory of users, configure the home screen features that users can view on their mobile devices, and capture, document, and share the topics that are being tackled and discussed on meeting rooms. What’s more is the platform has an industry-leading Net Promoter Score (NPS) of 84, so you can ensure that they can offer you quality customer experience. In fact, they can accommodate customer inquiries via different channels for your convenience. Overview of Lifesize Benefits As a bundled solution, Lifesize provides you with a seamless HD video conferencing experience that lends to remote meetings clarity. The following are the main Lifesize benefits: Access Modern Web, Audio, and Video Conferencing Features at an Affordable Price Conducting any type of meeting regardless of the number of participants or audiences is very important for companies, organizations, businesses, and teams. Unfortunately, many are still relying on outdated communication services and systems that lack the capabilities they really need in order for them to deliver hassle-free and seamless meeting experiences. Others even have to waste their money just to maintain the same outdated services and systems.
  29. 29. Page 29 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia With Lifesize, users no longer need to be tied up with outdated and costly communication services and systems. This is because it offers a stellar video conferencing application that gives them a modern and high- definition web, audio, and video conferencing features which they can use at an affordable price. What’s more, it is the first and only end-to-end 4K video conferencing tool on the market. This means you get a high-quality resolution for all of your virtual meetings, making you and your team feel as if you are collaborating in the same room. Connect Everyone to Virtual Meeting Rooms Regardless of Platform and Device The Lifesize video conferencing app works on any type of platform and device. As long as the device has a camera and a microphone, the app supports it. As a result, users can easily get connected and participate in meetings wherever they are and whatever device they are using. This feature is ideal for organizations that are implementing BYOD or Bring Your Own Device programs. The app can adapt to their own BYOD policies and user device preferences. Support Your Existing Communication Workflows and Systems The video conferencing app also interoperates with other applications, video solutions, and conferencing systems. Therefore, users can take advantage of its capabilities without necessarily changing or adjusting the workflows and processes they are running for communicating and collaborating internally and externally. They can integrate the app with Skype for Business and incorporate conference room camera system capabilities into it as well as enhance the call capability of Skype for Business by enabling automatic dialing and increasing on-screen participants. In addition, users can integrate Lifesize’s video conferencing app with IBM Sametime which allows them to launch virtual meeting rooms or activate one-on-one video calling directly within IBM Sametime. The video conferencing app, likewise, can work in harmony with popular collaboration tools such as Slack and HipChat, permitting users and chatters from Slack and HipChat to easily connect to Lifesize virtual meeting rooms and make video calls. Access Call Statistics from an Admin Dashboard Configuring and customizing the video conferencing app is effortless. This is because it is equipped with administration features that are all organized in a single console. The admin console provides a dashboard where admins can view statistics about video or audio calls. The dashboard can show them how many audio or video calls are currently active, how long calls were running, and if the quality of calls was good. They can access and track call statistics based on browser, device, or room video system. Monitor Virtual Meeting Rooms and Configure Home Screen Features Another admin feature included in the app is the ability to monitor virtual meeting rooms. Users will be able to check which virtual meeting rooms are currently active and find out what’s being discussed in those rooms. If there are virtual meeting rooms that don’t have participants anymore, they can immediately deactivate them. They can also modify the specific home screen features of the app that the participants and audiences can access from their mobile devices such as calling, screen sharing, camera configuration, and meeting calendar. They can do any of these in just a single click of a button.
  30. 30. Page 30 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Record, Document, and Share Meeting Room Engagements There is a component of the admin feature which permits users to record and share all the things that transpired on virtual meeting rooms, encompassing the ideas the participants brought up, their exchange of conversations, and the events they held. They can prepare documentation of meeting room discussions and engagements and use it as a reference for future video conferences or share it with people who were absent during the meeting. Seamless and Uninterrupted Video Conferencing Experiences The video conferencing app ensures that users are able to deliver seamless and uninterrupted video conferencing experiences to employees, partners, and guests. This means everyone should make video calls fast and must not experience hassles like getting disconnected from a call or having the difficulty of joining in meetings, sessions, or conferences. The app leverages the capabilities of the IBM cloud infrastructure which is a super fast, reliable, resilient, and scalable network, eliminating downtime and making sure that communication and collaboration are always continuous. Additionally, Lifesize lets users make video calls and run meetings without worrying about security issues. The app applies 128-bit AES and TLS or Transport Layer Security encryption. Modernize Presentations with Wireless Screen Sharing Lifesize is equipped with a tool that permits users to deliver presentations and media contents during meetings wirelessly. This is a screen sharing solution that innovates how organizations and teams deliver presentations. Whether they are conducting a corporate meeting or promoting their brand on digital signages, the screen sharing tool permits them to do it over the air, eliminating the need to use chords, dongles, and wires. In addition, the tool integrates with Apple AirPlay, a proprietary suite used for streaming photos, videos, music, and games wirelessly to different devices, speakers, and screens, or TVs right straight from iOS devices. With this integration, iOS device users can deliver the media and contents they want their colleagues or audiences to access even if the latter are using Android devices, thereby enhancing the capabilities of Apple AirPlay. Find Contacts Faster With the Integrated Search-Based Directory Finding contact numbers can sometimes feel like finding a needle in a haystack. This is why Lifesize has a centralized user directory with a built-in search engine. This way, you can simply type in the name of the person you want to call and click on it to start a conversation. What’s especially useful about this is that this directory can be accessed across your devices, making contact searching faster and more convenient. Set Up Calls and Numbers However You Prefer Whether you are looking to use video conferencing for team collaboration or to connect with clients, Lifesize provides the call setups you need to accommodate it. For instance, you can set up video and audio bridge numbers for your managers if you only intend to use it for team meetings. In case you need your sales team members to make calls on their own, you can also assign them their own numbers. As for international companies, the platform can support local phone numbers in more than 60 countries to make it easier for your customers to reach you.
  31. 31. Page 31 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Communicate With Your Team As Securely As Possible Online communication is convenient and cost-effective, however, it can be quite vulnerable to cyber threats. This is why Lifesize uses enterprise-grade security options for its video and audio services. They encrypt both the signal and media over their service by default to make sure that your conversations are protected at all times. In addition, Lifesize has world-class data centers across the globe and has a 99.9% uptime SLA. This way, you can be sure that connecting with your global teams is as pain-free as possible. Work Smarter Using Advanced Communication Equipment Lifesize not only provides video conferencing solutions for their clients, but they also manufacture top-of-the- line communication equipment. For instance, their Lifesize® Phone™ HD is an advanced phone with an intuitive touch screen interface, 360-degree microphone, great frequency response, and customizable admin console. It has VoIP connectivity and video systems and it is designed to eliminate radio frequency interference. They also have a professional line of audio and video conferencing equipment that has a plug-and-play setup, intuitive controls, and automatic software updates if you use it alongside their software. There is also a piece of supplementary equipment such as Lifesize Share™ that lets you perform wireless screen sharing, digital signatures, whiteboard capture, and room automation as well as the Lifesize Dash which is a video collaboration system built for Chromebox devices. Overview of Lifesize Features • 4K UHD Video Conferencing • Global Audio Conferencing • Web-Based Admin Console • Built-In Directory • Connect via Desktop, Mobile, and Browser- Based App • Interoperable to Play with Other Systems • Easy Administration Designed with IT Mind • Global Reliability with Secure Encryption • Record and Share Video Calls • Wireless Screen Sharing with Apple AirPlay Integration • Software, Hardware, Equipment, and Device for Every Type of Meeting Space Awards & Quality Certificates
  32. 32. Page 32 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Guests Account Note: As a user, you can optionally enable guests to join your meeting without creating an account or downloading the Lifesize app. To do so, use https://guest.lifesize.com with your user or meeting extension (ex. https://guest.lifesize.com/extension) as the call link in your invitation instead of the default call.lifesizecloud.com link. If you do not have a Lifesize account, you can join a Lifesize meeting as a guest using one of the following methods: Browser 1. Open a supported browser on your computer or mobile device, then navigate to the Lifesize guest URL provided to you by the meeting organizer. 2. If prompted, select Allow to permit use of your camera and microphone. 3. Enter your name (required) and email (optional). 4. Click or tap Video & Audio settings to adjust video and audio settings. 5. Click or tap Join Meeting. Note: Requires Google Chrome version 73 or higher (Windows/macOS); version 78 or higher (Android); Microsoft Edge version 76 or higher (Windows/macOS); or Apple Safari version 12 or higher (macOS/iOS). Lifesize Desktop App 1. Download the Lifesize desktop app to your computer. (https://call.lifesizecloud.com/download) 2. Open the Lifesize app and click I am a guest. 3. Type your name, work email address, and the extension of the person, room system, or meeting you want to call. 4. Click Next. 5. Select your preferred video and audio options for calling. 6. Click Join. Lifesize Web App 1. Open the email invitation or calendar event for the Lifesize meeting. 2. Click the meeting link to open the Lifesize web app in your browser. 3. Select your preferred video and audio options for calling. 4. Click Join. Lifesize Mobile App 1. Download and install the Lifesize app on your mobile device. 2. Open the Lifesize app and tap I’m a guest. 3. Type your name and the extension of the person, room system, or meeting you want to call. 4. Tap Join. Note: Guest camera video and microphone audio are both turned on by default. You can only turn off your camera and/or microphone once your call is answered by the recipient. Phone To join a Lifesize meeting as an audio-only participant using your phone: 1. Open the email invitation or calendar event for the Lifesize meeting. 2. Use your phone to call the number provided. 3. Enter the extension when prompted.
  33. 33. Page 33 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia To join a Lifesize meeting in web conferencing mode, using your computer for video and phone for audio: 1. Open the email invitation or calendar event for the Lifesize meeting and click the meeting link. 2. When selecting your video and audio options for calling, select Phone as your audio source. 3. Choose your location, use your phone to call the number provided, then enter the extension when prompted. 4. Click Join to join the meeting with video on your computer. Note: You can switch to computer audio during the call by clicking Switch to computer audio and hanging up your phone. Third-party conference room system 1. Open the email invitation or calendar event for the Lifesize meeting. 2. Click the link for Other ways to call. 3. Locate the Third-Party Room System section and note the IP address and extension provided. 4. On your third-party conference room system, enter the IP address. 5. When prompted, enter the extension. Note: You can also call directly using the address provided on the Other Ways to call webpage Allowing use of camera and microphone When opened in your browser, Lifesize will prompt you to Allow use of your camera and microphone. In the event that you do not allow use or previously denied use of your camera and microphone for Lifesize, you can navigate to your browser settings to change these permissions. Google Chrome (Window & macOS) 1. Open Chrome and navigate to the Lifesize guest URL provided. 2. Click at the right of the address bar. 3. In the dialog box, select Settings to open Settings in a new browser tab. 4. At left, click Advanced to expand the menu, then click Privacy and security. 5. Click Site Settings. 6. Select Camera or Microphone. 7. Select the Lifesize guest URL from the list of previously visited sites. 8. Under Permissions, change the setting for Camera and/or Microphone to Allow by using the drop-down menu at right. 9. Close the Settings tab. Google Chrome (Android) 1. Open Chrome and navigate to the Lifesize guest URL provided. 2. Tap at the right of the address bar. 3. Tap Site Settings. 4. Tap Camera or Microphone, then tap to turn On (if needed). 5. If the Lifesize guest URL appears in the Block list, tap the site, then change the settings for Camera and/or Microphone to Allow. 6. Exit Settings.
  34. 34. Page 34 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia
  35. 35. Page 35 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia U Meeting U is an easy to use workplace messenger and meeting app for instant communication with individuals or teams, for sharing photos and other files, making video calls, and even creating forums and bulletins to keep you and your teams in-touch and engaged. U Meeting "Better Communication Means Better Business" With U, you can meet face-to-face with anyone from anywhere around the world. We've deconstructed video meetings and kicked out all the problems and hassle, leaving you to experience an entirely new, frustration- free way to go about your business. Unmatched Audio & Video • Join high-quality video conferences online via Windows, Mac or iOS/Android devices. • Better video quality means a more realistic meeting environment = higher engagement, higher productivity and higher sales • Mobile users can switch to landscape mode to simultaneously view four video meeting participants. • New participants will automatically be muted to avoid any interruptions in the meeting. • "Invitation only" meetings allow hosts to control the list of participants who have access to certain confidential meetings. Flexible Interaction • Real time interaction. During any meeting take live notes, or message a question without interrupting the flow of the meeting. • Don’t guess if your participants can hear you, know it. U Meeting displays cam and mic status of each participant - which you can mute for meeting flow. • Gallery View' s perfect for round-table style discussions whilst 'Speaker View' shines for meetings involving presentations. • Choose to share a specific application, instead of the whole desktop, when hosting a meeting. Also use up to five interactive laser pointers. • Range of annotation tools (pen, undo, reset) for Desktop Share and Whiteboard mode Easy Invites & Scheduling • Browser-based meetings mean no downloading required for people joining, so meetings start super quick and get productive fast! • There are no downloads, registrations or complicated dial-in numbers required. A simple click will instantly usher you into your meeting! • U works with your current Outlook and Google Calendar scheduling system so you're always notified about upcoming U meetings
  36. 36. Page 36 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Easy Management for Your Organization & Online Meetings • Administrators can review the number of accounts purchased, account type, and the start and end date of member acces. • Administrators can also invite new members and assign access. Access can be changed or revoked at any time. • For meetings, administrators can keep track of key metrics such as: total participants, unique hosts, and number of meetings. Plans & Pricing Basic • FREE (Download) • Up to 25 participants per meeting • Max. 30 mins per meeting Pro 50 • $29.99/mo./host • Up to 50 participants per meeting • Max. 24 hrs per meeting • Organization admin tools • PerfectCam - Virtual Makeup Plugin • BONUS – Gift Coupon: $10 off for your next purchase Pro 100 • $49.99/mo./host • Up to 100 participants per meeting • Max. 24 hrs per meeting • Organization admin tools • PerfectCam - Virtual Makeup Plugin • BONUS – Gift Coupon: $10 off for your next purchase Enterprise Features • Contact Sales • Up to 100 participants per meeting • Max. 24 hrs per meeting • Organization admin tools • PerfectCam - Virtual Makeup Plugin • Detailed meeting analysis • Premium customer support • End-to-end encryption • More customized features for your organization/company/school With U Meeting, you can meet face-to-face with anyone from anywhere in the world, from a Windows PC, Mac, Android or iOS device.
  37. 37. Page 37 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia With U's meeting feature, you can host voice or video meetings with up to 100 participants*. Meetings can be hosted in U from: • a Windows PC. • a Mac. • an Android device. • an iOS device. Note: * the number of participants that can participate in meetings is dependent on your U Meeting subscription plan. For free, basic subscribers can have meetings with to up to 25 participants. See https://u.cyb erlink.com/pricing for more information about the available U Meeting subscription plans. If you want to have more than the allowed limit, please contact Cyb erLink sales for assistance. To participate in a meeting, you can download U for free on your PC or Mac, or on an Android or iOS device. You can also use a Google Chrome web browser on your computer to participate in a meeting. Scheduling Meetings Before you start a meeting, you can schedule it in U or go to https://u.cyberlink.com /user/m eeting/upcom ing to schedule it in your web browser. Once scheduled, a meeting room is reserved for you, which you can enter at any time by entering the meeting ID that was provided to you. Scheduling Meetings in Mobile Version of U To schedule a meeting in the mobile version of U, do this: 1. Tap 2. Tap Schedule a Meeting. 3. Enter in the meeting details as follows: • Subject: tap to type in a meeting subject. • Start: tap to set the meeting start date and time. • End: tap to set the estimated meeting end date and time. • Protect with password: enable this option if you want the meeting to be password protected. Invited participants will need to enter a password before they can join the meeting. • Enable invitation only meeting: enable this option and then tap Invited people to make the meeting invitation only. Next, select all the contacts or groups you want to invite to the meeting and then tap Add. 4. Tap Schedule to add the meeting to the upcom ing m eetings list. 5. Select one of the following: • Add to Calendar: select this option to add the meeting to your device's calendar. Once added, you can send out invites to your phone contacts and set a meeting reminder. • Note: you must grant U permission to access your mob ile device's calendar to use this feature. • Copy Invitation Info: select this option to copy an invitation to the clipboard, which you can then paste in e-mails, other instant messaging apps, etc. • Close: select to close the schedule a meeting window. Scheduling Meetings in PC/Mac Version of U To schedule a meeting in the PC or Mac version of U, do this: 1. Do either of the following: • Click on Home at the top of the U window, and then click the Schedule Meeting option. • Click Chats & Meetings at the top of the U window, and then click the Schedule Meeting button. 2. Enter in the meeting details as follows: • Subject: type in a meeting subject.
  38. 38. Page 38 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia • Start: select the meeting start date and time. • End: select the estimated meeting end date and time. • Protect with password: enable this option if you want the meeting to be password protected. Invited participants will need to enter a password before they can join the meeting. • Invitation only meeting: enable this option and then click the Invite People to Join button to make the meeting invitation only. In the window that displays, select all the contacts or groups you want to invite to the meeting and then click Add. 3. Click the Schedule button to add the meeting to the upcom ing m eetings list. 4. Select one or more of the following: • Outlook: if you have Outlook installed on your computer, select this option to add the meeting to your calendar. Once added, you can send out invites to your Outlook contacts and set a meeting reminder. • Google Calendar: select this option to add the meeting to your Google calendar. Once added, you can send out invites to your Google contacts and set a meeting reminder. • Copy Invitation: select this option to copy an invitation to the clipboard, which you can then paste in e- mails, other instant messaging apps, etc. Scheduling Meetings in on U Website To schedule a meeting on U's website, do this: 1. Go to https://u.cyberlink.com /user/profile in your web browser. 2. Click on My Meetings. 3. Click on the Schedule Meeting button. 4. Enter in the meeting details as follows: • Title: type in a meeting title and subject. • Start date/time: select the meeting start date and time. • End date/time: select the estimated meeting end date and time. • Timezone: if required, set the correct timezone for the meeting to ensure participants outside your timezone get the correct start date/time. • Requires a meeting password to join this meeting: select this option if you want the meeting to be password protected. Invited participants will need to enter a password before they can join the meeting. 5. Click the Finish button to add the meeting to your list of upcoming meetings. 6. Select one or more of the following: • Add to Outlook calendar: if you have Outlook installed on your computer, select this option to download an Outlook meeting file. Click on the downloaded file to add it to your calendar. Once added, you can send out invites to your Outlook contacts and set a meeting reminder. • Add to Google calendar: select this option to add the meeting to your Google calendar. Once added, you can send out invites to your Google contacts and set a meeting reminder. • Meeting ID: this is the meeting ID that can be used to join a meeting. Click the Copy button to copy it to the clipboard, which you can then paste in e-mails, other instant messaging apps, etc. • Meeting URL: this is the meeting URL that can be used to join a meeting. Click the Copy button to copy it to the clipboard, which you can then paste in e-mails, other instant messaging apps, etc.
  39. 39. Page 39 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia U Meeting Room In the PC or Mac version of U, the meeting room displays as follows. A - Gallery View, B - Speaker View, C - Participants Video Feeds, D - Meeting Room Settings, E - View/Hide Participants Window, F - View/Hide Chat Window, G - Check Network Status, H - Leave Meeting (Hang Up), I - Record Meeting, J - Share Desktop, K - Invite People to Meeting, L - Turn Camera On/Off, M - Turn Microphone On/Off Meeting Room's Mini Mode In the PCversion of U, if you minimize the meeting room or switch to another program window, the meeting room will display in the mini mode. Mini mode displays the video feed of the participant who is currently speaking. You can click to hide video feeds, or to display them. To return back to the full meeting room window, you can just click .
  40. 40. Page 40 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Join.me is a web-based collaboration software application for screen-sharing and online meetings. To share a desktop or host a meeting, users must first download and install join.me software. Mobile apps are available for Android and iOS. Fast, easy, free. What else do you need to know? If it’s hard to use, learn, or understand, it’s not join.me. Easy to start, easy to join and with no downloads for viewers, connecting for external presentations, sales demos, and ad hoc get-togethers means you get work done and get on with it. Our customers love us, and so will you. Join.me (which begins with a limited free option) is part of the LogMeIn family of services. It offers feature-rich video conferencing and two affordable plans. Monthly fees are charged per registered user and only meeting hosts need an account helping to keep costs down. Its user interface (UI) is friendly and modern, and setting up meetings couldn't be easier. Previously, there were issues with high-resolution displays that were not displaying the desktop application properly, but this no longer seems to be an issue. Our Editors' Choice ClickMeeting still has a better presentation, but join.me's toolset and pricing have come more in line as a competitor. Join.me Packages Join.me offers an array of plans to fit your needs. The free Basic plan includes screen sharing with Voice-over- IP (VoIP) calling for up to 10 participants, along with email support and up to three simultaneous video feeds. The next step is the Lite plan, which gives you up to five participants but no webcam streams at all. It does retain screen sharing, however, and adds some ability to personalize your meeting room. The first step for business users is the Pro plan, which costs $20 per user per month for online meetings, with unlimited audio conferencing and up to 50 participants. Up to 10 webcam streams can be active at once, which is fairly good. The Business plan is $30 per month for each user, and includes up to 250 participants, plus integrations and the ability to record meetings. If you are a serious webcaster, then you will likely need to jump up to this level. The Pro and Business plans are billed annually, and come with email and phone support and 5 GB and 5 TB of cloud storage, respectively. The paid plans include VoIP and dial-in conference calls, screen sharing, and video chats. A free 14-day trial of the Pro plan is available. If you run a non-profit organization, then you'll gain access to similar plans but for $2 less per user per month. Getting Started with Join.Me 3 steps to better meetings: activate join.me, personalize, start meeting Activate join.me: Click to accept. You’ll receive an email from join.me inviting you to be a presenter. Click the link to get started. From the activation email, you’ll be taken to join.me to create a password.
  41. 41. Page 41 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Personalize: Put your name on it. After setting your password, you’ll be asked to create a personal link and background. Your link is the URL people will use to join your meeting. It can be anything so long as it is at least 9 characters long. Your background is the photo that folks see when they’re waiting for your meeting to start. Neither is permanent, so feel free to change your mind again and again. On occasion, you might want to use the one-time code, so it’s there for your convenience. Start meeting: Good to go. Now you’re ready to share your screen with 50 to as many as 250 people per meeting, no limits on minutes or number of meetings. Meet via a browser. Go to join.me and sign in. From here, you can start sharing your screen instantly. Meet via desktop app. Download the desktop app for your operating system in the apps section at join.me. It makes starting a meeting without a browser super quick and easy. Meet via my meetings tab. Simply to go the my meetings tab, click ‘schedule a new meeting’, put in your meeting subject, date and time, and add your attendees. That’s it! Happy meeting. Join.Me is the simple instant online meeting solution that makes collaborating easier than ever. With join.me video bubbles, working together – face-to-face – has never been easier. • Launch join.me video conferencing bubbles from the toolbar of your join.me desktop app (Microsoft Windows and Mac OS X). • No registration required for viewers, who can join with no downloads via browser (Google Chrome only). • Use join.me video bubbles in video conferencing mode or while sharing your screen. • Meet with up to five people for free and up to 10 people with a pro account. • Join or host a join.me video conference on-the-go, from your mobile device. Now available for iOS 9 Meet Face to Face with Join.Me Video Introducing join.me video bubbles – the well-rounded approach to video conferencing. Like all things join.me, our new video bubbles are simple, instant and intuitive. All you need to get started is the join.me app, a webcam and your pearly whites. To Start a Join.Me Meeting with Video • Simply click the video icon in the top tool bar of the join.me app • Check the box next to “with audio” to call in via computer, then click “connect” – you’re now live on video! • If you’d rather call in by cell phone or land line, just leave the “with audio” box unchecked. To Customize Your Meeting • Meeting participants can choose to turn video on or off as they join the meeting. • Once others arrive in their bubbles, you can move them around as a unit during screen share mode or individually during video-only meetings • Meet with up to five people for free and up to ten people with a join.me PRO account. Join.Me video bubbles are hassle-free for participants too. Viewers can join and use video from their Google Chrome browser without registering. With join.me video bubbles, what you see is what you get – just simple, online meetings...face-to-face!
  42. 42. Page 42 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Join.Me is the instant, simple online meeting tool that makes collaborating with colleagues and clients easier than ever. Use join.me to meet more clients, convert more sales, reduce sales cycles and be more productive. Getting started is simple: 1. Activate Your join.me Account Visit join.me, click the “Log In” button at the top right of the screen, and enter your work email address and password. Simple as that. Your account is now activated! 2. Personalize join.me Once your account is activated, you’ll be brought to a start screen. Click the “meeting settings” tab, where you can create a personal link, upload an image into your participant bubble, or use a fun join.moji. You can also upload an image to serve as your join.me background, and manage other meeting settings. Be creative! After all, it’s your meeting! 3. Start a Meeting: To start a meeting, simply return to the start tab, then click the “start meeting” button. You can use your personal link or a one-time meeting code. The join.me desktop app will download and launch your first meeting automatically!
  43. 43. Page 43 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia 4. Invite People to Your Meeting From the join.me app toolbar you can invite people to your meeting via email or copy the meeting link to send to colleagues and clients manually. 5. To Share Your Screen When you’re ready to share your screen, just click the orange monitor button in the join.me app toolbar. All meeting participants are now viewing your screen. If you want to share just a particular window, hover over the orange monitor button, click the small white arrow and select “Share window.” Click on the window you want to share, which will be outlined in orange. That’s it. Enjoy your first join.me meeting!
  44. 44. Page 44 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia BlueJeans: Video Conferencing, Screen Sharing, Video Calls BlueJeans is the world's leader in cloud video conferencing. Easily and securely hold live video calls, webinars, conference calls, and online meetings. BlueJeans Network is a company that provides an interoperable cloud-based video conferencing service that connects participants across a wide range of devices and conferencing platforms. It is headquartered in San Jose, California, United States. BlueJeans is a video conferencing platform founded in 2009 that serves companies both large and small for their video conferencing and large scale video meeting needs. Cofounded by a former Apple executive, the company's original team wanted to make video conferencing "as comfortable and as casual as your pair of jeans". They have been coined as a "poster child for video-as-a-service" and having "put video-as-a-service on the map." BlueJeans is also known for being "endpoint agnostic" as their software works with most video and audio hardware. BlueJeans offers three main products. BlueJeans Meetings BlueJeans Meetings is a meeting platform that allows users to join or host a meeting online. This service supports web meetings, audio meetings, and video meetings. BlueJeans' product works directly from the browser, offers integrations with Microsoft Teams, Facebook Workplace, and others, and allows you to record and share meetings in the cloud. BlueJeans Smart Meetings A subset of BlueJeans Meetings, Smart Meetings use data from the app to identify important discussion points, delegate to-dos, and help your team prioritize tasks after the meeting ends. BlueJeans Rooms BlueJeans Rooms incorporates their meeting technology in a more permanent way, making it easy for your in-office folks to quickly start a video call with those in other offices or at home. Using either BlueJeans' all- in-one room kit, your own hardware with their software, or their hardware partners, you can tailor this solution to fit your company and meeting rooms' individual needs. Rooms offer one-touch meetings, wireless screen sharing, integrations with calendar and scheduling apps, and admin monitoring so your IT department can keep an eye on all devices. BlueJeans Events Designed for large, worldwide audiences, BlueJeans Events provides streaming video meetings for town halls, global company meetings, webinars, and more. This product supports up to 15,000 attendees and has features like live Q&A, polls, moderator controls, cloud recording, and more.
  45. 45. Page 45 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia How to Use BlueJeans Scheduling a BlueJeans Meeting You can schedule BlueJeans Meetings from the web app or from your own calendar app like Outlook 365 or Google Calendar. To schedule a meeting through BlueJeans: 1. Go to the Meetings page. 2. Click Schedule Meeting and enter details like title, description, start and end times. You can also click Advanced Options to choose if you want the meeting to have a password, be encrypted, and more advanced security features. 3. Click the Schedule Meeting button at the bottom to confirm. Joining and Participating in BlueJeans Meetings If you have scheduled or been invited to a BlueJeans meeting, you can join from your computer in a web browser or use the BlueJeans app (which is recommended by them). Using a Web Browser 1. To join from an email, click the Join Meeting button.
  46. 46. Page 46 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia 2. Alternatively, you can join using a Meeting ID. To do this, you can either enter the Meeting ID on www.bluejeans.com in the upper right-hand corner by clicking Join Meeting (see below) or type this URL https://bluejeans.com/YOURMEETINGID/webrtc in your browser, replacing "YOURMEETINGID" with the numerical Meeting ID. When you arrive at the following page, select Join With Browser. Next, select your camera and audio input (microphone).
  47. 47. Page 47 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Next, you'll be able to choose if you'd like to join using your computer's audio or phone audio, then if you want your camera and microphone on when you join the meeting. Later, you'll have a chance to turn both on again using the Settings button within the meeting window. Using the BlueJeans App 1. Join a meeting by starting a new meeting from your personal app dashboard, pictured below with a number 1 (additional meeting options are listed next to number 2, allowing you to customize the meeting). You can also join a scheduled meeting using the Join button below (number 3). If you have a Meeting ID and/or passcode, you can enter them in the Join by Meeting ID section (number 4). 2. Use the video icon and audio icon to mute your camera or microphone before you enter the meeting (number 5). 3. Make sure your video camera, microphone (audio input), and speaker (audio output) are set to the correct devices. This will help avoid an embarrassing interruption to coworkers if you're joining a meeting from your desk and the audio starts playing aloud. 4. While using the app during a meeting, leverage the controls on the screen. Box 1 below shows your ability to turn off video, mute your audio, share your screen, or leave the call. 5. Click on People in box 2 to see a list of meeting attendees, and distinguish between those currently speaking and those listening. Chat is a group chat feature and apps include whiteboard tools and annotations during the call. Settings will allow you to change your inputs/outputs and features additional settings specific to the meeting's moderator/host. 6. In box 3, you can click on an individual to see their connection type and speed and as moderator, mute or remove participants from your meeting. 7. On the left, you can toggle the view using the icons next to the number 4 and adjust if you'd like to see a gallery of everyone or Speaker View, where the current speaker is at the top and there are thumbnails of the rest of the participants at the bottom.
  48. 48. Page 48 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia When it comes to connecting teammates who are near and far, the proof is in the (video conferencing) pudding. 96% of business professionals report that video conferencing improves the connectedness of remote team members and video is the preferred method of communication over phone calls, emails, and chat. Owl Labs' Meeting Owl and Meeting Owl Pro work with BlueJeans in-room video conferencing systems, making it seamless to start one-touch meetings with team members, wherever they are – it's a match made in virtual heaven.
  49. 49. Page 49 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Zoho Meeting is a popular communications software application that lets you conduct online meetings more efficiently and cut travel costs. It is designed for companies with multiple teams in different places so they can collaborate in real time and closely together. Its integrated audio conferencing allows you to share your desktop and conduct in-person meeting with customers. Demonstrate your software product across the world without leaving your office. You can also transfer control to customers during product presentations. Other key features include: logging in into Zoho Meeting straight from your desktop; embedding Zoho Meeting in your website to reach a wider audience; and rebranding it with your own color scheme and logo. Zoho Meeting also has a webinar solution for hosting webinars where users can engage and educate leads. Since it is fully web-based, downloading the software isn’t required. In fact, attendees can easily join in a single click. Zoho Meeting works with with Windows, Mac, and Linux OS, even in simultaneous access. Likewise, you can use it via IE, Firefox, Safari, Google Chrome, and other popular browsers. Overview of Zoho Meeting Benefits • Conduct produce demos or sales pitches anywhere, anytime through Easy Online Meetings • Use any OS or browser even simultaneously during a meeting; Zoho Meeting supports Windows, Mac, or Linux OS; and with IE, Google Chrome, Safari, FireFox, and other popular browsers • Quickly access meetings through your desktop without needing to launch a browser • Embed Zoho Meeting in your website and use it as an online meeting portal to reach to a wider audience • No need to download or install when joining sessions • Customize Zoho Meeting according to your brand’s color scheme or logo Overview of Zoho Meeting Features • Desktop Sharing • Cross Platform Support • Firewall Support and Security • Embed Meeting • Switch Presenter • Desktop Plugin • Audio Conferencing • VOIP Support • Detailed Reports • Corporate Branding • Webinar
  50. 50. Page 50 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Zoho Meeting Position In Our Categories Since businesses have distinctive business-related wants, it is only prudent that they avoid picking an all- encompassing, ideal software solution. Still, it is nearly futile to try to find such an app even among widely used software products. The best step to do should be to make a list of the varied essential functions that necessitate scrutiny such as important features, plans, skill competence of staff, business size, etc. The second step is, you must double down on the product research systematically. Read these Zoho Meeting reviews and scrutinize the other applications in your list more closely. Such detailed research ensure you keep away from mismatched apps and pay for the system which has all the features you require business requires. Soho Meeting: A one-stop solution for your online meeting and webinar needs. Conduct online meetings and host webinars using a single tool. Deliver online training webinars by broadcasting presentations and demos. Meet face to face for real-time discussions using audio, video, and screen sharing. No downloads Launch or join meetings and webinars right from your browser. Forget about time-consuming downloads and preventive firewalls. Always attend sessions on time with just a few clicks. Audio, video, and screen sharing Add context to your talk by sharing your screen, application, or a connected monitor to deliver presentations and demos. Build trust and connect better by seeing your collaborators face to face through video. Phone audio Overcome poor internet and join sessions by dialing in through your phone. Use 100+ local dial-in numbers and 55+ toll-free numbers to join from different countries. Recording Revisit any topic discussed during a meeting or webinar through recordings. Store and play recordings online, share them with a link, or download them for your own records. Sync meetings to your calendar Automatically add events to your email calendar as you receive meeting invitations and webinar registration notifications in your inbox. Enable automated syncing of sessions you create with Zoho and Google calendars. Mobile apps Open the iOS or Android app on your device and attend sessions right away. Also, host meetings from the iOS app. Desktop app and extensions Add our app extensions to your Chrome and Firefox browsers to start and join meetings easily. Use the Zoho Meeting Desktop app to overcome browser limitations like permission problems and hardware detection failure. Enjoy sessions with better stability and optimize for your CPU and bandwidth. Organization settings Add team members to your Zoho Meeting account. Schedule team meetings and add members as presenters. Manage team settings and notifications, and enable co-branding for meetings and webinars. Meetings Collaborate from anywhere with real-time audio, video, remote control, and screen sharing.
  51. 51. Page 51 of 66 Types of Video Conferencing Software Tools Prepared by: Edwin S. Garcia Secure sessions Your online communication is secure because all transmissions take place through SSL/128-bit AES encryption protocols which is the industry standard security practice. We also comply with the EU-US Privacy Shield Framework. Conduct secure meetings with privacy Lock your meetings to conduct important discussions online with no intrusions. Zoho Meeting helps maintain your privacy by offering all participants' cameras in default disabled mode. In Zoho Meeting, all transmissions are encrypted with industry-standard SSL/128-bit AES protocols. Send emails, get RSVPs and embed meeting links Easily send email invitations with all the information attendees need—topic, agenda, date, time, joining link, access code, and dial-in numbers—for your online meeting. Embed meeting links on your organization's website to let members join ongoing meetings. Set up reminders and get RSVP responses from participants. Hold discussions over audio, video, and chat Use computer audio (VoIP) or phone audio for your online meetings. Use dial-in and toll-free numbers to join meetings from places with poor internet connectivity. Convey ideas better and build trust through video meetings. Use chat to send messages to all participants. Present with screen sharing and remote control Share your screen or an application with all participants in a meeting to show a presentation or analyze a document. Obtain remote control over a shared screen to collaborate or to troubleshoot technical issues. Manage live meetings Steer the course of your meeting with moderator controls. Lock meetings, mute individuals or all participants, or remove participants to collaborate more securely. Let any participant share their screen and present in your meeting. Record, replay, share, and download Record the proceedings of your meeting and store them on the cloud. Replay recordings online, share them with members who could not make it to the meeting, or download for offline use.

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